The duty of a Bill Collector is to notify customers about their debts and identify ways to collect payments. The job description varies from company to company, but the Bill Collector Resume lists the following common tasks – locating and notifying customer about their debts, managing incoming and outgoing calls, collecting payments through debit cards, credit cards and checks; reviewing customer accounts, answering questions, negotiating and resolving disputes and offering credit advice to customers if needed.
Candidates to succeed in this profession should use their customer service skills and analytical thinking abilities to collect debts. Employers typically hire those possessing the following skills – math skills to calculate payment amounts and dues; strong negotiation skills, data entry knowledge, and strong speaking skills. While a high school diploma or GED is mandatory, possessing previous collection experience will be preferable.
Summary : Energetic professional with an ability to multi-task, work well under pressure and in fast-paced environments. Learn and adapt quickly to new situations. Communicate effectively in cross - functional departments, meticulous attention to detail, and goal oriented.
Skills : Can type 40 to 45 words per minute. Answering multiple telephone lines. Filing, copying, and utilizing the fax machine.
Description :
Reviewed judgments and prepared necessary documents for legal counsel.
Managed and developed new procedures to ensure efficient administration of judgments, including appropriate filling and record management.
Operated dialer on a daily basis to meet monthly goals.
Successfully negotiated payment arrangements by securing payment and continually following-up.
Performed varies administrative functions for assigned accounts, such as updating debtor information, purging records of deceased debtors, conducted skip-tracing, etc.
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Conferred with clients/debtors by telephone or in-person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Medical Bill Collector Resume
Summary : Highly enthusiastic customer service professional with 10 years client interface experience. Dependable and conscientious individual with a positive work-ethic. Strong leadership and interpersonal communication skills with a mission to succeed in any working or new environment.
Skills : Strong Organizational Skills, Customer Service Representative, Telecommunications, Microsoft Office, Sales, Excel, Hospitality.
Description :
Collected customer feedback and made process changes to exceed customer satisfaction goals.
Demonstrated mastery of customer service call script within specified timeframes.
Receive payments and post amounts paid to customer accounts.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Recorded information about the financial status of customers and status of collection efforts.
Confer with customers by telephone or in-person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts.
Advise customers of necessary actions and strategies for debt repayment.
Experience
7-10 Years
Level
Management
Education
Bachelor's In Marketing
Sr. Bill Collector Resume
Headline : To provide a genuine work ethic by combining excellent customer service and financial knowledge. Goal oriented, self-motivated, and always willing to go the extra mile by taking pride in my work.
Skills : Account Management.
Description :
Hospital medical bill collections via insurance, attorneys and patients accounts.
Medical reimbursement procedures for unpaid claims with research and recovery of insurance optimal payment as in appeals, etc.
Filing deadline, appeals deadlines, and guidelines per state provider are located.
Responsible for interacting in the highest of customer service.
Promoted to a senior team lead helping new representatives and establish representatives to assist them getting their customers on a payment arrangement.
Persuade debtors to pay amounts due on medical accounts. Receive payments and post amounts paid to debtors accounts.
Addressed and resolved customer product complaints empathetically and professionally.
Experience
5-7 Years
Level
Executive
Education
Medical Terminology
Bill Collector III Resume
Headline : Worked in call centers for the past seven years. I enjoy the ability to resolve issues and interact with customers. Make it a point that every call gets my full attention and that personal information is kept in full confidentiality. I consider my self to be self motivated and feel that I work well with others.
Skills : Supervisor, Senior Team Lead, Mentor Team Lead, QA SCORE.
Description :
Making and receiving incoming calls from customers, helping customer's to realize how important it is to have them go back on a sensible payment arrangement .
Maintaining customer's on their payment arrangement with their default account.
Promoted to a senior team lead helping new representatives and establish representatives to assist them getting their customers on a payment arrangement.
Responsible for others assuring that goals that were given were being met.
Making sure that each representative had to pass QA scores to submit to the bank.
Maintain organized files for each representative under supervision.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Experience
5-7 Years
Level
Executive
Education
High School
Bill Collector II Resume
Headline : Bill Collector is responsible for collecting payments from customers and businesses. This includes making collections, ensuring payment plans are paid on time, and contacting delinquent customers.
Skills : Customer Service.
Description :
Effectively managed a high-volume of inbound and outbound customer calls.and Answered a constant flow of customer calls with up to 50 calls in queue per minute.
Addressed and resolved customer product complaints empathetically and professionally.
Gathered and verified all required customer information for tracking purposes.
Defused volatile customer situations calmly and courteously. and Managed high call volume with tact and professionalism.
Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
Record information about the financial status of customers and status of collection efforts.
Followed up with customer accounts to maintain vehicle account currency.
Experience
5-7 Years
Level
Executive
Education
Marketing
Associate Bill Collector Resume
Objective : Currently looking for a full time position in an environment that offers a greater challenge, increased benefits, and the opportunity to help the company advance efficiently and productively.
Skills : Computer skills, Customer service skills, and Telephone skills.
Description :
Contacting insurance companies to obtain accurate insurance information for patients to bill them correctly.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased debtors.
Persuade debtors to pay amounts due on medical accounts. Receive payments and post amounts paid to debtors accounts.
Update debtors account with payments, missed payments and all notes pertaining to there account.
Responsible for collecting on the desk with the largest balance owed.
Contacting insurance companies to obtain accurate insurance information for patients to bill them correctly.
Experience
2-5 Years
Level
Junior
Education
Bachelor Of Science
Bill Collector I Resume
Summary : To obtain a position that will utilize skills, experience, personal abilities and commitment to do a good job to the benefit of my employer.
Skills : Microsoft, Social Media Marketing, Speaking.
Description :
Assist customers with setting and making payments, payment arrangement and other automotive collection accounts request.
Answered and provided accurate and concise information regarding account balances and due dates.
Responsible for collecting on the desk with the largest balance owed.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased debtors.
Contacting insurance companies to obtain accurate insurance information for patients to bill them correctly.
Meticulously identifies and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Performed various clerical or administrative functions such as keeping all records private.
Experience
10+ Years
Level
Senior
Education
Diploma
Bill Collector/Manager Resume
Summary : Dedicated to high levels of customer satisfaction and meeting aggressive business goals. Dedicated manager with 7 years of experience combining management and customer service. Friendly and enthusiastic with 10 years of specialization in customer satisfaction. Able to learn new tasks quickly and proficient in growing key customer relationships. Represent establishment with friendly, professional demeanor at all times.
Skills : Microsoft Office, Adaptability, Passion, Energy, Teamwork.
Description :
Arrange for debt repayment or establish repayment schedules, based on customers' financial situations.
Locate and notify customers of delinquent accounts by mail, telephone, or personal visits to solicit payment.
Advise customers of necessary actions and strategies for debt repayment.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Record information about the financial status of customers and status of collection efforts.
Contact insurance companies to check on the status of claims payments and write appeal letters for denial on claims.
Responsible for collecting on the desk with the largest balance owed.
Experience
7-10 Years
Level
Management
Education
Diploma
Bill Collector/Supervisor Resume
Summary : Responsible and hardworking warehouse laborer who can collaborate with a team and produce quality work on tight deadlines. Skilled in managing multiple tasks with frequently changing priorities. Meets deadlines and continuously projects a positive attitude. Dependable self-starter experienced in manufacturing production, assembly, quality assurance and machine operation and maintenance.
Skills : Microsoft Office, Lite Excel and Answering Inbound and Outbound calls.
Description :
Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms.
Answers a constant flow of calls with up to 20 calls in queue per hour.
Meticulously identifies and rectified inconsistencies, deficiencies and discrepancies in medical documentation.
Maintained updated knowledge of coding requirements, through continuing education and certification renewal.
Gathers and verifies all required debtor information for account(s) purpose
Update debtors account with payments, missed payments and all notes pertaining to there account.
Cross-trained for newer customer service representatives and provided back-up for veteran customer service representatives when needed.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Bill Collector/Coordinator Resume
Summary : Completed several hours some community service working with the youth in community. Over 3 years of experience, as a Sales Associate at Walmart and K-mart. Selling cars and making appointments for customers who needed service on their vehicle.
Skills : Typing, Communications, ability to solve problems, Information verification.
Description :
Locate and notify clients/debtors of delinquent accounts by mail, telephone, in order to solicit payment.
Perform various administrative functions for assigned accounts, such as recording address changes and purging the records of deceased clients/debtors.
Trace delinquent clients/debtors to new addresses by inquiring at post offices, telephone companies, credit bureaus, or through the questioning of neighbors.
Receive payments and post amounts paid to clients/debtors accounts.
Contacted customers to settle their debts with our clients.,Admin work and customer service were also involved.
Make calls to debtors who had high balances for Doctor, Dental and Hospital bills.
Update bank information and find out if debtors have state insurance or private insurance.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Bill Collector/Representative Resume
Summary : Bill Collector is responsible for collecting and processing Billable invoices and other payments for a customer or client. Provide guidance on all aspects of billing, including but not limited to: invoice preparation, creation, analysis, management and reconciliation.
Skills : Keyboarding, Customer Service Skills, Phones.
Description :
Assisting customers with payment options and plans to get them back on track.
Secured Check by phone/Debit Card payments over the phone with confirmations number, verified by a supervisor.
Quickly was moved to the Leading Team with the most money collected.
Listening and acknowledging the customer situation.and Setting up payments, Working on dual computers.
Delinquent Loan Account Retrieval Send out notices to overdue accounts.
Contacted customers to settle their debts with our clients, Admin work and customer service were also involved.
Inform clients of overdue accounts and amount currently owed.
Experience
7-10 Years
Level
Management
Education
Cosmetology
Bill Collector Resume
Summary : Secure a position that will enable me to use strong communication & organization skills, customer service background and my ability to work well with other people.
Skills : Microsoft Office, Photoshop, Excel.
Description :
Directed calls to appropriate individuals and departments. and Reach out to customers with unpaid debt and attempt to collect from them.
Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
Set up repayment plans according to the ability to pay. and Send out notices to overdue accounts.
Locate and monitor overdue accounts, using computers and a variety of automated systems.
Advise customers of default consequences and debt repayment policies.
Negotiate with owners for payments and make arrangements when necessary.
Responded to telephone inquiries using standard scripts and procedures.
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