Assistant Housekeeper Resume Samples

Description :

1. Obtained a list of vacant rooms to be cleaned immediately & a list of prospective checkouts or discharges in order to prepare work assignments.
2. Assigned team members their duties, and inspects work for conformance to prescribed standards of cleanliness.
3. Prepared and distributed the Room assignment sheet and floor keys to room boys.
4. Maintained clear and efficient communication and coordination with the Front Office and other departments of the hotel.
5. Scheduled cleaning for lobby area, public restrooms, telephone areas, hallways, entrances, elevators.
6. Scheduled periodic major cleaning projects including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, elevator doors, and tracks.
7. Scheduled cleaning of all meeting rooms after a completed function.
8. Scheduled deep cleaning of all meeting rooms on a periodic basis including carpet shampooing, cleaning of walls and baseboards, cleaning of windows, etc.

Experience

5-7 Years

Level

Executive

Education

BA In English Literature

Description :

1. Conducted daily briefings and schedules meetings with GRA's and House persons.
2. Ensured the cleanliness of all rooms, hallways, lockers, and lobbies.
3. Completed room status reports in the morning and afternoon and forwards them to the Housekeeping office.
4. Inspected 5 rooms in the written form daily to ensure that service levels are in accordance with quality standards.
5. Counseled and disciplined employees that violate department and policies, practices, or procedures through progressive counseling guidelines.
6. Responded to emergency situations.
7. Reported needed repairs and prepare service call requests for maintenance.

Experience

2-5 Years

Level

Executive

Education

Hospitality

Description :

1. Ensured the greatest attention to detail and highest standards for the overall cleanliness and maintenance of all guest rooms and public areas within the hotel.
2. Oversaw and supervised the daily preparation of all VIP and showrooms.
3. Ensured completion of quality control checks, daily room checks, maintaining a regular number of inspections per month.
4. Responsible for providing training to housekeeping team members in the proper procedures and correct use of equipment.
5. Created weekly schedules and submitted weekly payroll via ADP.
6. Coordinated with engineering work orders and hotel preventative maintenance programs.
7. Handled other duties as deemed necessary by the housekeeping director and hotel manager.

Experience

2-5 Years

Level

Junior

Education

Hotel Management

Description :

1. Ensured guest room status is communicated to the Front Desk in a timely and efficient manner.
2. Worked effectively with the Engineering department on guest room maintenance needs.
3. Ensured all employees have proper supplies, equipment, and uniforms.
4. Assisted in supervising an effective inspection program for all guestrooms and public areas.
5. Managed linen inventory and guest supplies and assists in the ordering of supplies as necessary.
6. Made ready monthly attendant sheets and handover to the HR department.
7. Cleaned paths and done manual work in connection with the lawn/garden maintenance.

Experience

2-5 Years

Level

Junior

Education

Master Of Arts

Description :

1. Conducted inspection and walk-through of all housekeeping assignments and responsibilities.
2. Supervised, motivated, and disciplined employees as needed.
3. Supervised housekeeping and housemen teams.
4. Responsible for supporting and implementing housekeeping training programs.
5. Inventoried all housekeeping supplies and controls expenditures of housekeeping supply materials.
6. Ensured all housekeeping services are at the hotel levels.
7. Maintained excellent customer service on a daily basis with guests.

Experience

10+ Years

Level

Senior

Education

Certificate Of Completion

Description :

1. Responsible for the entire public area to keep the area neat and clean with spotless.
2. Checked the guest staterooms for cleanliness and maintenance with proper cleaning and sanitizing procedure.
3. Made the inventory of the stores and ordering more necessary stores for the department from the main storeroom for the smooth housekeeping operation.
4. Learned the difference between the land base hotel and cruise line operation.
5. Achieved the knowledge of scheduling the utilities for their daily task and assigning replacement during their break time.
6. Achieved the knowledge of handling luggage during the embarkation and disembarkation day which was something different from land-based hotels.
7. Managed buffers, dry/wet vacuums, floor scrubbing m/c, carpet extractors, and pressure-washers.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Arts In English

Description :

1. Disinfected equipment and supplies, using germicides or steam-operated sterilizers.
2. Washed dishes and clean kitchens, cooking utensils, and silverware.
3. Cleaned rooms, hallways, lobbies, lounges, restrooms, corridors, elevators, stairways, locker rooms, and other work areas so that health standards are met.
4. Replenished supplies, such as drinking glasses, linens, writing supplies, and bathroom items.
5. Dusted and polished furniture and equipment.
6. Washed windows, walls, ceilings, and woodwork, waxing, and polishing as necessary.
7. Moved and arranged furniture and turn mattresses.

Experience

2-5 Years

Level

Executive

Education

GED In General

Description :

1. Cleaned the exterior surfaces of lighting fixtures, including glass and plastic enclosures.
2. Dusted ceiling air conditioning diffusers and ventilation systems.
3. Emptied and cleaned all waste receptacles.
4. Cleaned and returned vacant rooms to occupant-ready status.
5. Kept utility sink rooms in a clean, neat, and orderly condition.
6. Cleaned banquet and conference rooms.
7. Assisted all customers by providing detailed information, resolving complaints, and ensuring their overall happiness during their hotel stay.

Experience

0-2 Years

Level

Entry Level

Education

High School Diploma

Description :

1. Combined excellent communication skills and cleaning practices to ensure expectations were not only met bet exceeded on a daily basis.
2. Worked closely with homeowners to ensure household goals were reached.
3. Completed daily cleaning tasks, including sweeping, mopping, and vacuuming floors.
4. Made sure soiled clothes, towels, and bed linens were washed folded, and put away.
5. Made-up beds and tidy up rooms.
6. Monitored operational functions for the department and prepared strategies.
7. Ensured optimal level of staff productivity and ensured short term and long term strategies.

Experience

2-5 Years

Level

Junior

Education

Customer Service

Description :

1. Responsible for cleaning and tidying the hotel bedrooms.
2. Responsible for the domestic work required, including changing the bedclothes and cleaning and replenishing the bathroom.
3. Responsible for the linen and equipment supplied.
4. Ensured that brand standards and procedures are applied.
5. Worked carefully within the minimum time.
6. Reviewed cleaning methods on a periodical basis to ensure cleanliness.
7. Analyzed activities and recommended improvements to the department.

Experience

7-10 Years

Level

Management

Education

Diploma