Gaming Supervisor Resume Samples

Working for the Casino and gaming industry, a Gaming Supervisor manages the gaming floor and its staff during the allotted shift. The job description includes supervises table games, and making sure the staff and customers are acting appropriately. Job duties listed on the Gaming Supervisor Resume are – supervising all casino table games operations, ensuring all gaming rules, state laws and federal regulations are followed; managing the table games staff, assessing each employee’s ability to deliver pleasant service to customers; recording large cash and credit transactions in the casino; scheduling staff members on the table games section, recruiting and hiring new gaming dealers for the department; and referring customers who are showing signs of compulsive gambling to resources.

Those with a passion and love for following rules of the game, and having supervisory skills fit best this role. Other crucial skills are – exceptional customer service ability and experience in a related field. Formal education is not mandatory for this role, however, a high school diploma and working license are often seen on eligible resumes.

 

Gaming Supervisor Resume example

Gaming Supervisor Resume

Objective : Recently completed a Bachelor of Arts in Media Arts at the University of Montana where I focused on the artistic and creative application of digital technologies for print and web-based publications.

Skills : Microsoft Office Suite, Adobe Photoshop, Adobe Illustrator, Adobe InDesign, Adobe Dreamweaver, Adobe After Effects, Adobe Audition, HTML, CSS.

Description :

    1. Taught little kids the games we have provided.
    2. Communicated with parents or community event holders.
    3. Great teamwork, be to work early to be able to pack, get to the event an hour early to make sure everything is ready.
    4. Had patience with the customers.
    5. Able to pick up 80-120 pounds regularly.
    6. Received great feedback from the customers, all customers are satisfied and hopes for a return.
    7. Used Teamwork Communication skills.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma


Gaming Supervisor Resume

Summary : To obtain a position as a gaming supervisor in a major corporation. Oversees staff in an assigned area, ensuring games are conducted fairly and according to applicable rules.

Skills : Microsoft Great Plains, Microsoft Excel, Time Management.

Description :

    1. Created quick and detailed drawings and paintings of characters, but also environments, buildings, vehicles and props on occasion (including creation of thumbnails).
    2. Used traditional and technological approaches to create designs in 2D and 3D through drawing and painting.
    3. Efficiently interpret briefs
    4. Researched topics and information for points of reference and ideas to use in your designs.
    5. Met pre-determined deadlines and provide updates to your supervisor.
    6. Designed business plans to build the Gaming business Wrote department schedule.
    7. Determined length and timing of promotions.
            Years of Experience
            Experience
            7-10 Years
            Experience Level
            Level
            Management
            Education
            Education
            Diploma


            Gaming Supervisor Resume

            Summary : To apply my knowledge and skills in the field of Investigatory or Security needs. Handles discipline and termination of employees as needed and in accordance with company policy.

            Skills : Microsoft Office, 10-Key, As400, Typing, Phones, Scheduling.

            Description :

              1. Interviewed candidates for new auditor positions.
              2. Scheduled auditors work week and assigning audits.
              3. Trained new and current auditors on correct procedures, as well as cross training for each audit.
              4. Worked in cooperation with the Mississippi Gaming Commission to ensure all procedures of audits are within state regulations.
              5. Created and revised all policies and procedures as necessary.
              6. Data and Journal entries in the AS400.
              7. Compiled daily reports for upper management including; President, Vice President, Chief Financial Officer as well as Corporate Headquarters.
            Years of Experience
            Experience
            10+ Years
            Experience Level
            Level
            Senior
            Education
            Education
            AAS

            Gaming Supervisor Resume

            Headline : To work in an organization that endorses a strong business model and promotes opportunity within the organizational model.

            Skills : Customer Service, Training Development, Account Management, Sales Management, Merchandising, Route Management, Revenue Management, Employee Engagement.

            Description :

              1. Supervised and coordinated the activities of workers in assigned gaming areas.
              2. Circulated among tables and observe operations within employees & players during live gaming.
              3. Monitored game operations to ensure that house rules are followed, state, and federal regulations are adhered to, and that employees provide prompt and courteous service.
              4. Performed paperwork required for daily monetary transactions & record accuracy of pay-offs to players.
              5. Reviewed & managed operational deposit counts & collections for daily reporting towards P&L statement.
              6. Evaluated workers performance through coaching & feedback daily to improve gaming speed and accuracy for each game.
              7. Resolved customer or complaints & concerns, report customer-related incidents occurring in gaming areas to appropriate personnel.
            Years of Experience
            Experience
            5-7 Years
            Experience Level
            Level
            Executive
            Education
            Education
            Bachelor Of Science

            Gaming Supervisor Resume

            Summary : As a Gaming Supervisor, responsible for helping customers with problems and answering questions about payouts and betting.

            Skills : Basic understanding of gaming concepts and practices.

            Description :

              1. Managed the Gaming, Music and, Movies departments.
              2. Made sure all associates are properly coached and trained Give employees feedback.
              3. Inputed daily meters into database Payout management for customers Collection from machines Balanced cash and drawers daily Bookkeeping and deposit.
              4. Ensured security and procedures, maintain schedules for 55 dealers, write and present performance evaluations, determine win/loss.
              5. Helped our customers, mostly children, use the gaming systems.
              6. Changed out games on each console and helped them navigate the games.
              7. Monitored casino floor, observing customers and employees to ensure compliance with Indiana gaming regulations, gaming commission regulations.
            Years of Experience
            Experience
            7-10 Years
            Experience Level
            Level
            Management
            Education
            Education
            Bachelor Of Science

            Gaming Supervisor Resume

            Headline : As a Gaming Supervisor, collaborate with leading games developers to build the most innovative gaming experiences imaginable.

            Skills : Excellent interpersonal and management skills.

            Description :

              1. Supervision of roulette, blackjack 3card poker and 5 card progressive stud poker ensuring games ran efficiently and according to UK gaming rules and .
              2. Managed and supervised slot and gaming operations for a floor of 1,191 machines to ensure smooth and effective nightly operations Led members towards .
              3. Chosen to spearhead the store into a more competitive video game landscape, focused on a differentiated experience by promoting Trade-Ins.
              4. Ran gaming floors, processed and paid out jackpots, wrote and served pips and evaluations, customer disputes, helped other Supervisors with issues.
              5. Provided gaming supervision at the Gardens Casino.
              6. Coordinated breaks and lunches for all associates.
              7. Played all casino games that are required at optimal strategy.
            Years of Experience
            Experience
            5-7 Years
            Experience Level
            Level
            Executive
            Education
            Education
            Bachelor Of Science

            Gaming Supervisor Resume

            Headline : As a Gaming Supervisor, supervise all dealer games and ensure fair transactions and schedule maintenance of poker room and ensure integrity of all games.

            Skills : Ability to act with discretion and trustworthiness.

            Description :

              1. Oversaw all gaming tables to ensure policies and procedures were being followed.
              2. Ensured security and procedures, maintain schedules for 55 dealers, write and present performance evaluations, determine win/loss.
              3. Responsible for interviewing, hiring and training of gaming staff.
              4. Ensured sales goals were met while maintaining a high level of customer service.
              5. Ran gaming floors, processed and paid out jackpots, wrote and served pips and evaluations, customer disputes, helped other Supervisors with issues .
              6. Managed a team of 5 to hit our different metrics.
              7. Metrics included: Revenue, Protection Plans, Trade-in, and marketing of Trade-in program.
            Years of Experience
            Experience
            5-7 Years
            Experience Level
            Level
            Executive
            Education
            Education
            Bachelor Of Science

            Gaming Supervisor Resume

            Headline : As a Gaming Supervisor, coordinate with multiple departments to provide efficient staffing of all poker room and administer all financial transactions for cashiers and dealers.

            Skills : Ability to speak with tact and professionalism, even in tense situations.

            Description :

              1. Observed gamblers behavior for signs of cheating such as marking, switching, and counting cards; notified security staff of suspected cheating.
              2. Reported customer-related incidents occurring in gaming areas to supervisors.
              3. Monitored and verified the counting, wrapping, weighing, and distribution of currency and coins.
              4. Greeted customers and asked about the quality of service they were receiving.
              5. Attended to customers food and drink needs.
              6. Maintained clean environment for customers.
              7. Trained and coached Gaming Associates in selling practices.
            Years of Experience
            Experience
            5-7 Years
            Experience Level
            Level
            Executive
            Education
            Education
            Bachelor Of Science

            Gaming Supervisor Resume

            Headline : Over 2 years of experience maintain record of all losses and bet amounts and administer accuracy of all payouts and analyze all table game activity and assist to resolve all issues for guests and employees.

            Skills : Knowledge of digital and social media.

            Description :

              1. Circulated throughout assigned area to observe operations, ensures that house, tribal, state, and federal rules and regulations are followed, and monitors gamblers behavior for signs of cheating.
              2. Greeted clientele in a friendly and courteous manner.
              3. Ensured that employees continuously provide courteous and prompt service.
              4. Explained games and rules to patrons as requested.
              5. Addressed and resolves complaints and concerns from clientele; as appropriate, reports concerns and incidents to supervisors.
              6. Alerted security when patrons are suspected of cheating or misbehaving.
              7. Maintained current knowledge of games in operation at the facility and of possible strategies and tricks for cheating at such games.
            Years of Experience
            Experience
            5-7 Years
            Experience Level
            Level
            Executive
            Education
            Education
            Bachelor Of Science

            Gaming Supervisor Resume

            Headline : Over 3 years of experience assist to transfer all transaction from cashiers to customers and administer all games shifts and resolve all queries from customers and prepare required paperwork for all processes.

            Skills : Superior written and verbal communication skills.

            Description :

              1. Responsible to run the Pit and other gaming activities.
              2. Supported and managed the gaming team to provide the best customer experience.
              3. Taken action to implement the security of the venue when duty managing.
              4. Optimised the efficiency of the gaming operation, ensuring that there is sufficient availability of gaming product and that occupancy is encourage by creating an environment where customers are comfortable to play.
              5. Supervised and approved the distribution of complementary rooms, meals, discounts, and other perks given to players to ensure a quality experience based on client loyalty and duration of play.
              6. Ensured banks and table limits are correctly set.
              7. Performed other related duties as assigned.
                  Years of Experience
                  Experience
                  5-7 Years
                  Experience Level
                  Level
                  Executive
                  Education
                  Education
                  Bachelor Of Science