Casino Manager Resume Samples

A Casino Manager undertakes the job of monitoring and managing the overall casino operations and to enhance the revenue of the casino. While actual duties vary based on the size and requirements of the casino, the following core duties were identified on the Casino Manager Resume – developing casino policies and objectives; ensuring an optimal level of returns on investment; preparing and evaluating all documents; managing and providing timely response to all guest issues; providing optimal customer service to guests; monitoring all inventory and casino fund; preparing the everyday report; maintaining efficient office supplies at all times; and monitoring and processing invoices and performing regular audit.

The nature of the job demands the following skills – experience in managing casino personnel; knowledge of slot data systems, a solid understanding of all casino operations and company regulations; the ability to work on relevant software; and a solid understanding of math. Formal education to a degree level will be useful.

Casino Manager Resume example

Casino Manager Resume

Summary : A Casino Manager, responsible for ensuring that the facility is kept clean at all times with specific responsibility being assigned to maintenance personnel, Assisting the GM with any repair and maintenance issues directly relating to the location.

Skills : Casino Floor Skills, Good Communication Skills, Multitasking.

Description :

    1. Hired, trained, developed, mentored, evaluate, and manage 150-160 team members including 9 supervisors and assistant manager.
    2. Maintained team member and leadership files.
    3. Approved and administered team member and leadership evaluations.
    4. Promoted development and continuous improvement through coaching.
    5. Developed department and implemented guest service strategies.
    6. Reviewed guest service surveys to identify areas of opportunity and implement action plans to improve low scoring areas.
    7. Facilitated monthly supervisor and team member one on ones to address department/individual successes along with areas of opportunity.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma


Casino Manager Resume

Objective :

Skills : Microsoft, Leadership, POS, Schedule Writing, Customer's Service Inventory Balancing Payroll Processing.

Description :

    1. Oversaw day-to-day operations ensuring we are in compliance with company policies and operational regulations.
    2. Addressed and resolved team member concerns while promoting team member morale.
    3. Responsible for marketing and promotions in a very competitive market to reach revenue goals.
    4. Exhibited strong communication skills
    5. Coached and developed supervisors and associates
    6. Completed understanding of casino operations
    7. Analyzed monthly profit/loss statements, vendor analysis, and gaming and retail reports, and recommending action to improve the operation.
            Years of Experience
            Experience
            2-5 Years
            Experience Level
            Level
            Executive
            Education
            Education
            GED


            Casino Manager Resume

            Objective : As a Casino Manager, Responsible for training employees on proper cash handling procedures, training counterfeit detection, balancing safes, and daily journals, and also Responsible for executing and overseeing monthly promotions.

            Skills : Managing Skills, Multitasking, Training SKills.

            Description :

              1. Oversaw the overall production of the casino floor and acted as the Manager on Duty for multiple departments, such as Food and Beverage, Hotel, Slots, Security, and Table Games.
              2. Provided comps to food outlets and the hotel for customers that need further assistance.
              3. Generated daily revenue reports for the Casino showing the revenue in Table Games and Slots.
              4. Worked with Security and Surveillance when dealing with theft and casino evictions.
              5. Managed all employees assigned to shift on a daily basis, in charge of scheduling assignments (vacations, time starts, and days off), do annual evaluations, and performance feedback on all employees assigned to my shift.
              6. Trained and taught employees on new games and instruct on new procedures.
              7. Monitored the protection of the gaming tables using the help of Surveillance to make sure the integrity of the casino games is being met.
            Years of Experience
            Experience
            2-5 Years
            Experience Level
            Level
            Executive
            Education
            Education
            BS

            Casino Manager Resume

            Objective : As a Casino Manager, Enthusiastically supports, and demonstrates superior customer service in accordance with department and company standards and programs. Responsible for ensuring customer service standards are followed by all team members and addresses issues as they arise.

            Skills : Customer Service Management, Creative Skills, Team Work.

            Description :

              1. Provided training for new employees, evaluation of employee performance, as well as recommendations to other departments for promotions and transfers.
              2. Conducted investigations into the resolution of variances to ensure compliance with property policies and employee integrity levels.
              3. Maintained current knowledge of local jurisdiction gaming laws and attendant regulations, as well as property internal controls.
              4. Acted as a role model for team members and foster teamwork, morale, motivation, and Initiates and maintains open communication with subordinates, employees, management, and other departments.
              5. Removed suspected cheaters, such as card counters and other players who may have systems that shift the odds of winning to their favor.
              6. Anticipated and prepared the required materials for meetings. 
              7. Integrated and coordinated through other department managers and staff the functioning of the casino cash cage, slot department, marine department, food, and beverage department, as well as liaison with the other auxiliary departments.
            Years of Experience
            Experience
            2-5 Years
            Experience Level
            Level
            Junior
            Education
            Education
            High School Diploma

            Casino Manager Resume

            Objective : Seeing a Casino Manager position, responsible for Monitoring chips and cash transactions between dealers and customers and ensuring that proper payout amounts are paid to customers.

            Skills : Management, Insurance, Organizational Skills.

            Description :

              1. Managed a staff of 75+ people.
              2. Guided the development, production, promotion, and financial aspects of 10 departments within the company.
              3. Prepared operational and salary budgets.
              4. Managed day-to-day development issues.
              5. Developed and maintained monthly reports.
              6. Contributed to economic success by participating in the budgeting process.
              7. Revised plans as needed to meet changing goals and requirements.
            Years of Experience
            Experience
            2-5 Years
            Experience Level
            Level
            Executive
            Education
            Education
            High School Diploma

            Casino Manager Resume

            Summary : Casino Manager with 6+ years of experience in Verifying table inventories and effectively manages table limits, and also Assisting with overall strategies for customer service, revenue growth, and expense management in order to maximize profitability.

            Skills : General Manager, Customer Service, Good Communication Skills.

            Description :

              1. Established a work schedule in accordance with policy and labor goals, manages overtime hours of Sales Associates, and maintains accurate associate timesheets.
              2. Ensured adherence to city, and federal laws affecting the stores operations.
              3. Prepared and submitted all paperwork and reports in a timely manner.
              4. Ordered merchandise on a timely basis, assuring that proper check-in procedures are followed, pricing is correct and inventory is stocked as required.
              5. Kept up with all necessary permits and licenses for the location and maintains renewal in a timely manner.
              6. Ensured that the casino vault is counted and balanced on a daily basis. 
              7. Observed all laws, regulations, and other applicable obligations. 
                      Years of Experience
                      Experience
                      7-10 Years
                      Experience Level
                      Level
                      Management
                      Education
                      Education
                      G.E.D

                      Casino Manager Resume

                      Headline : Casino Manager with 7+ years of experience in Assisting with the responsibility of the overall engagement of all team members on their shift by addressing and managing team member feedback, suggestions, complaints, and grievances, and also Assisting with the overall integrity of daily Table Games and/or Slot operations.

                      Skills : Management Skills, Supervising Skills, Multitasking.

                      Description :

                        1. Pre-Opened and Opened Team member.
                        2. Handled recruiting staffing of all casino floor personnel.
                        3. Prepared yearly budget and monthly forecasting.
                        4. Acted as Casino Director for several months (in addition to Casino Manager responsibilities).
                        5. Implemented casino policies and programs.
                        6. Coordinated marketing and promotions, V.I.P parties, and various other campaigns.
                        7. Responsible for the direct management and supervision of all casino floor operations according to Company laws and regulations.
                      Years of Experience
                      Experience
                      5-7 Years
                      Experience Level
                      Level
                      Executive
                      Education
                      Education
                      BS In Accounting

                      Casino Manager Resume

                      Summary : Over 20 years of Casino Manager experience with a practical understanding of business needs. Areas of expertise include conflict management, employee training, casino design/machine layout, and Montana gaming rules and regulation.

                      Skills : Excel, Multitasking, Problem Solving Skills,

                      Description :

                        1. Acted as a resource for executive management regarding federal/state/tribal laws.
                        2. Participated in all corporate and company-sponsored training sessions to enhance the performance of the casino supervisors.
                        3. Assisted with and made recommendations to GM regarding hiring, disciplining, coaching, and terminating of hourly associates.
                        4. Ensured adherence to company policies and procedures.
                        5. Conducted at least one night- time competition survey every week or more often if necessary.
                        6. Controlled cash and all other inventory.
                        7. Enforced company policy with regard to casino drops and vault procedures.
                      Years of Experience
                      Experience
                      10+ Years
                      Experience Level
                      Level
                      Senior
                      Education
                      Education
                      Bachelor Degree

                      Casino Manager Resume

                      Objective :

                      Skills : Customer Service, Good Communication Skills, Training SKills.

                      Description :

                        1. Responsible for maintenance and adherence to all regulations as applying to the Casino Control Commission.
                        2. Established Training Modules in Management Technique, Game Protection, Card Counting, and Casino Gaming.
                        3. Followed correct vendor check-in procedure as defined in the Operations Manual.
                        4. Protected company assets at all times. 
                        5. Processed gaming revenues and made required weekly deposits of revenues, as well as a detailed breakdown of revenues.
                        6. Kept a professional work environment and excellent work relationships with other team members.
                      Years of Experience
                      Experience
                      2-5 Years
                      Experience Level
                      Level
                      Junior
                      Education
                      Education
                      G.E.D

                      Casino Manager Resume

                      Objective : Highly qualified Casino Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment in which your the company prides itself.

                      Skills : Planning SKills, Managing Skills, Payroll.

                      Description :

                      Years of Experience
                      Experience
                      2-5 Years
                      Experience Level
                      Level
                      Junior
                      Education
                      Education
                      Bachelor Degree