Front Office Clerk Resume Samples

The job summary of a Front Office Clerk is to perform or undertake various routine clerical, administrative and secretarial tasks. A well-drafted Front Office Clerk Resume contains these duties and responsibilities – welcoming incoming guests, anticipating the needs of the guest, handling all incoming calls, handling emails and correspondence, routing and diverting calls to appropriate personnel, documenting all records and files, adhering to the rules and regulations of the company, updating customer details in the system database, performing relevant data entry work, compiling all needed data and executing all other tasks as given.

To be an effective Front Office Clerk, the candidate must have excellent hospitality skills; they should portray outstanding communication and time management skills. Strong verbal communication, the ability to solve all problems efficiently, business acumen and strong organization are some of the other required traits. Candidates can enter into this profession with just a high school diploma, but proficiency in using computer systems is a must.

Front Office Clerk Resume

Objective : Seeking a Full-time position that is challenging and where my experience and education will provide opportunity for a professional growth in the Health Care field.

Skills : Microsoft Word, Excel, Teamwork, Attention to Detail, Customer Service, Administrative Skills, Decision Making.

Description :

    1. Maintain a professional demeanor and excellent customer service with patients, providers, outside agencies, and management staff.
    2. Maintain accurate registration of patient insurance and demographic information in the electronic health record or practice management system.
    3. Collect co-payments, patient payments, and accurately record in log all payments received into the practice management system and cash logs.
    4. Verify insurance eligibility using an automated electronic verification system, POS device or Internet.
    5. Accurately screens and enrolls un-insured patient into various programs from the un-insured (i.e.
    6. Child Health and Disability Prevention Program (CHDP) gateway, Family Pact, LA County Un-Insured Programs, and Sliding Fee Scale Program).
    7. Answer phone calls and send out new appointments or follow-up appointment reminders.
    8. Adheres to all patient confidentiality policies and carries out all tasks in a pleasant and respectful manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Health Care Administration


Jr. Front Office Clerk Resume

Headline : Certified Medical Assistant (with phlebotomy training) and over 10 years' experience seeking a professional facility that will benefit from my professionalism and team commitment.

Skills : Word, Excel, Publisher, Customer Service, Data Entry, Filing, Fax, Inventory Management, Office Management.

Description :

    1. Responsible for answering phones, setting appointments and routing calls to the appropriate personnel.
    2. Initiated medical charts, pulled charts for patients who are scheduled and made sure the date of service was stamped on the progress notes page.
    3. Inserted any lab results or other results needed for review by the provider.
    4. Responsible for inserting all documents in the patients' chart in accordance with program requirements, policies and procedures established at the direction of the clinical staff.
    5. Pulled charts as needed for special audits, peer review, refill request and such.
    6. Responded to requests for medical records; processed letters and reports; answered direct telephone requests for records processing.
    7. Retrieved patient schedules from computer system; distributed lab reports and materials to physicians and to other departments.
    8. Corresponded with all departments including physicians and human resources.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Certified Medical Assistant


Sr. Front Office Clerk Resume

Summary : Accomplished and energetic teller with a solid history of achievement in customer service. Motivated leader with strong organizational and prioritization abilities. Areas of expertise include customer and personal service, computers and electronics and medical terminology.

Skills : Front Desk Heavy Phones Filing Cash Handling 48 WPM 10 Key Microsoft Office CPT, ICD-9-CM, HCPCS.

Description :

    1. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
    2. Answer telephones, direct calls, and take messages.
    3. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
    4. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
    5. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
    6. Complete and mail bills, contracts, policies, invoices, or checks.
    7. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
    8. Compile, copy, sort, and file records of office activities, business transactions, and other activities.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Front Office Clerk/Receptionist Resume

Summary : Energetic, compassionate, and newly graduated LPN dedicated to providing top-quality patient care. Striving to contribute my passion for nursing to the benefit of the patients, the facility, and its staff.

Skills : Meditech Systems, Allscripts Systems, Electronic Health.

Description :

    1. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
    2. Answer telephones, direct calls, and take messages.
    3. Maintain and update filing, inventory, mailing, and database systems, either manually or using a computer.
    4. Collect, count, and disburse money, basic bookkeeping, and complete bank transactions.
    5. Communicate with patients, employees, and other individuals to answer questions, explain information, take orders, and address complaints.
    6. Compile, copy, sort, and file records of office activities, business transactions, and other activities.
    7. Review files, records, and other documents to obtain information to respond to requests.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
License In Nursing

Front Office Clerk/Office Assistant Resume

Objective : Energetic, results-oriented team-player eager to bring strong administrative skills to a growing company in need of top-level support.

Skills : CPR Certified.

Description :

    1. Contacted insurance providers to verify correct insurance information and get authorization for proper billing codes.
    2. Updated patient accounts and information on a daily basis.
    3. Managed incoming and outgoing calls for busy medical office.
    4. Scheduled and confirmed appointments for four doctors.
    5. Communicated with patients via phone, email and in person to obtain payments on outstanding accounts or accounts requiring deductibles or co-pays.
    6. Coordinated admission processes and prepared medical records and agreement packets.
    7. Handled and processed confidential patient information.
    8. Performed insurance prior authorizations and referrals.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Front Office Clerk/Supervisor Resume

Objective : Seasoned veteran when it comes to customer service. I have the skills and confidence to succeed in your office. Gaps in represent me as a stay at home, a janitor, a bread kneader, a telemarketer, a food demonstrator, a census taker, etc.

Skills : Microsoft Word, Excel, Teamwork, Attention To Detail, Customer Service, Administrative Skills, Decision Making.

Description :

    1. Operate office machines, such as photocopiers and scanners, facsimile machines, voice mail systems, and personal computers.
    2. Answer telephones, direct calls, and take messages.
    3. Collect, count, and disburse money, do basic bookkeeping, and complete banking transactions.
    4. Communicate with customers, employees, and other individuals to answer questions, disseminate or explain information, take orders, and address complaints.
    5. Complete and mail bills, contracts, policies, invoices, or checks.
    6. Open, sort, and route incoming mail, answer correspondence, and prepare outgoing mail.
    7. Assist funeral directors in any and all aspects of funeral services.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certificate In Nursing

Asst. Front Office Clerk Resume

Objective : Seeking an opportunity to work within the County of Riverside in a position where I can contribute my past experiences and enable me to use my strong communication skills, customer service background and my ability to work well with people.

Skills : Management, Customer service, Clerical.

Description :

    1. Carried out as a front office clerk included greeting patients with a positive and professional manner.
    2. Preparing new and returning medical charts.
    3. Collected patient information and entered into a computer system as well as a patient chart.
    4. Answered phones and returned phone messages.
    5. Scheduled appointments for ultrasounds performed in an office and follow up visits.
    6. Verified patients insurance and/or request authorization to referral patient to outpatient doctor.
    7. Filed charts in alphabetical order according to the last name.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Front Office Clerk II Resume

Headline : Patient-focused Medical Administrative Assistant with more than two years experience working in a busy medical office serving diverse populations.

Skills : Experience in front office and communication.

Description :

    1. Scheduled appointments, registered patients and distributed sample pharmaceuticals as prescribed.
    2. Scanned records into EHR system at a rate of 700 per day.
    3. Professionally and courteously verified appointment times with patients.
    4. Assisted in the maintenance of medical charts and/or electronic medical record (filing, Op Reports, test results, home care forms).
    5. Adeptly managed a multi-line phone system and pleasantly greeted all patients.
    6. Prepared patient charts, pre-admissions and consent forms as necessary.
    7. Coordinated luncheons with Pharmaceutical Representatives.
    8. Maintained strict patient and physician confidentiality.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Business

Front Office Clerk III Resume

Summary : Level-headed health professional who remains calm and effective in extremely difficult and stressful situations. Strong belief in importance of companionship and support in patient care.

Skills : Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Quickbooks, Data Entry, Patient Care, Manufacturing, Assembly.

Description :

    1. Maintained accurate records of patient care, condition, progress and concerns.
    2. Obtained information about clients' medical history, drug history, complaints, and allergies.
    3. Helped patients move in and out of beds, baths, wheelchairs, and automobiles.
    4. Maintained a clean, healthy and safe environment.
    5. Performed clerical duties, such as word processing, data entry, answering phones and filing.
    6. Assisted with patient transfer and ambulation.
    7. Monitored expiration of medical supplies and medications.
    8. Ordered and distributed office supplies while adhering to a fixed office budget.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Associates In Health Sciences

Front Office Clerk I Resume

Headline : Administrative support professional offering versatile office management skills and proficiency in Microsoft Office programs. Strong planner and problem solver who readily adapts to change, works independently and exceeds expectations. Able to juggle multiple priorities and meet tight deadlines without compromising quality.

Skills : Advanced.

Description :

    1. Greet, register, and assign rooms to guests of hotels or motels.
    2. Contact housekeeping or maintenance staff when guests report problems.
    3. Keep records of room availability and guests' accounts, manually or using computers.
    4. Compute bills, collect payments, and make change for guests.
    5. Record guest comments or complaints, referring customers to managers as necessary.
    6. Review accounts and charges with guests during the check out process.
    7. Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Nutritional Science

Associate Front Office Clerk Resume

Headline : Retail sales professional versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. Enthusiastic, outgoing and fashion-savvy Sales Associate proficient at building positive relationships with new and existing customers by offering superior customer service.

Skills : Food Server.

Description :

    1. Entered numerical data into databases in a timely and accurate manner.
    2. Scanned documentation and entered into the database.
    3. Obtained scanned records and uploaded them into the database.
    4. Reviewed medical records for completeness and filed records in alphabetic and numeric order.
    5. Organized forms, made photocopies, filed records and prepared correspondence and reports.
    6. Added new material to file records and created new records.
    7. Reviewed and updated client correspondence files and scheduling database.
    8. Assisted with receptionist duties, file organization and research and development.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Front Office Clerk Resume

Objective : Highly qualified Front Office Clerk with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Microsoft word, Opera, Fax, Phones.

Description :

    1. Entered numerical data into databases in a timely and accurate manner.
    2. Scanned documentation and entered into the database.
    3. Obtained scanned records and uploaded them into the database.
    4. Organized forms, made photocopies, filed records and prepared correspondence and reports.
    5. Added new material to file records and created new records.
    6. Reviewed and updated client correspondence files and scheduling database.
    7. Assisted with receptionist duties, file organization and research and development.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Business