Front office receptionists are charged with a greeting and receiving the visitors or customers. These receptionist are additionally shouldered with various other tasks as well such as – performing clerical and administrative tasks, attending phone calls, taking orders, collecting payments, preparing invoice, referring inquiries, assisting the executives, distributing mails, sorting and eliminating mails, drafting correspondence, making photocopies and executing all other administrative tasks as delegated.
A well-drafted Front Office Receptionist Resume outlines job skills such as – good communication skills, computer proficiency, courteous and polite attitude, the ability to be resourceful, multitasking skills and fluency in operating office equipment. Professional appearance and a positive attitude are a must for this role. The minimum education requirement for this job is a high school diploma. However, possessing an additional relevant training will be an asset.
Objective : Dedicated Front Office Receptionist motivated to maintain customer satisfaction and contribute to company success. Customer-focused Representative with a proven capacity to troubleshoot issues to ensure customer satisfaction. Call Centre Representative versed in customer support in high call volume environments. Superior computer skills and telephone etiquette.
Skills : Medical Terminology, Medical Records, Medical Billing, Medical Billing.
Description :
Entered data, such as demographic characteristics, history, and extent of disease, diagnostic procedures, or treatment into computer.
Answered telephones and direct calls to appropriate staff.
Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
Greeted visitors, ascertain the purpose of the visit, and direct them to appropriate staff.
Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Received and routed messages or documents, such as laboratory results, to appropriate staff.
Compiled and recorded medical charts, reports, or correspondence, using a typewriter or personal computer.
Objective : Committed and motivated Administrative Assistant with exceptional customer-relation and decision-making skills. Possess a growing list of professional skills developed from experience. I am always looking forward to any opportunity to further my administrative knowledge. I hold myself to a strong work ethic, can be very team-oriented while also possessing the ability to work independently, am highly organized, and take great initiative.
Skills : Microsoft Office, Managing Skills.
Description :
Provided ultimate patient care for Ophthalmologic office.
Administered patient flow as first contact for front office.
Answered phone calls and triage as needed for a busy four-line phone system.
Maintained assigned provider's schedule, coordinating patient charts with proper documentation for procedures.
Processed patient co-pays and verified that patient's insurance was valid for the following day schedules.
Assisted in all areas of administrative work including data entry, receptionist duties, faxing, filing and pulling patients charts daily.
Assisted in the transition to electronic medical records using MEDENT.
Experience
2-5 Years
Level
Executive
Education
BA
Front Office Receptionist/Staffing Consultant Resume
Objective : Front Office Receptionist will be responsible for the initial and ongoing customer service experience. This includes greeting guests at the front desk, answering phones, and providing excellent customer service.
Skills : Medical Billing, Medical Assistant.
Description :
Performed clerical and administrative duties.
Updated and organized patient information following procedures.
Composed and reviewed incoming and outgoing correspondences.
Scheduled repairs and meetings for the general manager.
Received calls, greeted visitors, and directed to proper staff member according to specific appointment.
Scheduled follow-up appointments, cancellations, and rescheduled appointments.
Accepted cash and credit card payments; inputting transactions into database and updating patient accounts.
Experience
2-5 Years
Level
Executive
Education
GED
Medical Front office Receptionist Resume
Objective : Accomplished professional seeking an opportunity to utilize my exceptional communication and problem-solving skills to contribute to the overall success of your organization as an Administrative Team Member.
Skills : Medical, Data Entry.
Description :
Answered busy phones, greet customers, and assist with policies.
Took and made payments for policyholders.
Scheduled appointments, Open and close office when needed.
Scanned legal documents and upload them to the policy holder's online file.
Tooke photos of vehicles and send them off to insurance companies.
Trained new employees on phones and electronic systems.
Kept a detailed inventory on all medications and filling/re-filling of prescriptions.
Objective : Understood insurance benefits to effectively communicate to the patient. Follows the Company policies pertaining to collections and financial protocols.Maintained patient confidentiality through HIPAA compliance. Ensures any release of patient information is done in accordance with the Company guidelines.
Skills : Cash Register, Microsoft Applications, Call Center,.
Description :
Answered telephones and direct calls to appropriate staff.
Scheduled and confirmed patient diagnostic appointments, surgeries, or medical consultations.
Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.
Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
Interviewed patients to complete documents, case histories, or forms, such as intake or insurance forms.
Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer.
Performed bookkeeping duties, such as credits or collections, preparing and sending financial statements or bills, and keeping financial records.
Experience
0-2 Years
Level
Entry Level
Education
Nursing
Front Office Receptionist II Resume
Headline : Provided patients with a high level of customer service by answering the telephone promptly, communicating in a courteous and friendly manner, and addressing patients’ needs and questions.
Skills : MS Office, Front Office.
Description :
Welcomed on-site visitors/patients, announce visitors to appropriate personnel.
Assisted patients in the registration process by verifying records were up to date.
Verified Insurance eligibility and benefits by phone, fax, or web access.
Answered all calls and forwarded to appropriate personnel or department.
Coordinated and obtained referrals for patients through their Insurance companies and other physician offices.
Scheduled all appointments for surgeries and follow-ups such as Cataract, Blepharoplasty, Laser Vision Correction (LASIK), Glaucoma, Pterygium, and Refractive surgeries.
Prepped patients for Visual Field testing, Macular Degeneration education, and post-surgery procedures and cautions.
Experience
5-7 Years
Level
Executive
Education
Diploma
Front Office Receptionist Resume
Summary : To pursue and partner with a Front Office Receptionist professional organization whereby my professional skills can best be used to not only accent and contribute to the success of the company, but also whereby I may also excel.
Skills : Microsoft Office, Data Entry.
Description :
Screened visitors entering facility upon arrival and departure.
Insured authorized personnel properly escorts children in and out of facility.
Utilized professional communication skills when answering phones and with staff members.
Transferred calls to requested staff member and take messages if necessary.
Entered customer data into system for enrollment.
Sent computer and email correspondence to appropriate recipients.
Organized and planned field trips and events for academy.
Experience
7-10 Years
Level
Management
Education
Business Math
Front Office Receptionist/Volunteer Resume
Objective : Checking-in patients upon arrival at the office, as well as obtain necessary financial, personal, and or medical updates, Entering all information accurately into the patients’ chart, Scheduling appointments based on the Company’s scheduling guidelines and in accordance with the Business Unit rules, Making outbound calls to patients to confirm appointments.
Received and assisted patients and escort them to the rooms for their treatment.
Answered and directed inbound phone calls.
Prepared patient charts and verified the accuracy of patient information and insurance documentation.
Handled patient's insurance and authorization verification.
Performed general clerical duties: faxing, filing, organizing, typing documents.
Operated a credit card machine and managed money for patients' payments.
Assisted doctor with setting up tables and treatments for patients.
Experience
2-5 Years
Level
Executive
Education
Bachelor's
Front Office Receptionist III Resume
Summary : Seeking a Front Office Receptionist position where I can use my highly developed skills in caring for others. Exceptional communication skills and creativity in creating an environment that is positively enhancing. I aspire to be a team player in your esteemed organization.
Skills : Microsoft programs, Opera PMS System.
Description :
Greeted and Assisted incoming patients, customers, and salespersons.
Answered telephones and scheduled appointments using Next Gen.
Took Messages for the clinicians and Providers using Next Gen.
Responsible for returning calls to Patients that need to Schedule Appointments.
Responsible for collecting current demographics and insurance information is accurate in computer.
Responsible for Checking in patients and collecting Copayments, account balances and bad debts prior to treatment.
Responsible for scanning office consults and any documentation into Patients charts using Next Gen.
Experience
10+ Years
Level
Senior
Education
Bachelor of Science
Front Office Receptionist II Resume
Objective : To obtain a position in your company that will allow me to further my education and experience. Core Qualifications Attention to Detail Multitasking duties/ meet deadlines/ Data Entry/ Records Management Organizational Skills Ms. Word. Excel, and Access, Simsol Complaint Procedures/ Tact/ Empathy Telephone Techniques/ Clear Communication Skills Customer Satisfaction.
Skills : Cashier register, Communication Skills.
Description :
Greeted the patient with a smile, and accommodates patients needs in a comfortable and pleasant manner.
Made sure to confirm with the parents or guardians, whether on the phone or in the office, where they heard about us to enter the appropriate referral information in the patients chart.
Understood how to work effectively within the office, partnering with Managers, Doctor(s), and other staff to maintain consistency and integrity within the Company.
Traveled between multiple offices as needed.
Welcomed guests, employees, and partners who arrive at the office.
Assisted with scheduling needs and other administrative tasks for our leadership team.
Planned and organized internal company activities and events.
Experience
2-5 Years
Level
Executive
Education
Diploma
Front Office Receptionist I Resume
Objective : Front Office Receptionist is responsible for the front desk, phone and general office work. This includes greeting guests, answering questions and helping them with their visit to the museum. The Front Office Receptionist is also responsible for organizing and maintaining the front desk, storing items such as maps, brochures, and guidebooks.
Skills : Multi-line Phone Talent , Medical Terminology, Skilled In Call Center Operations,call Center Metrics Aptitude, Word Processing , 30-40 WPM, Exceptional Customer Service, Fluent In English/ Spanish.
Description :
Scanned documentation and entered it into the database.
Obtained scanned records and uploaded them into the database.
Reviewed medical records for completeness and filled records in alphabetic and numeric order.
Organized forms,made photocopies, filed records and prepared correspondence and reports.
Added new material to file records and created new records.
Assisted with receptionist duties, file organization and research and development.
Checked in patients according to their appointment, using Microsoft outlook to advise doctor that patients had checked in.
Experience
0-2 Years
Level
Entry Level
Education
Diploma In Medical Billing/ Coding
Sr. Front Office Receptionist Resume
Objective : Scheduling future appointments for patients, Transmitting correspondence or medical records by mail, e-mail, or fax, and also Scheduling and coordinating clients' appointments. Responsible for Leaving messages for the clinicians as well as Providers as calls come in.
Skills : Microsoft Office, Insurance Verification, Medical Billing, Medical Terminology, Medical Records.
Description :
Greeted, assisted, and directed guests, workers, visitors, and the general public.
Answered all incoming calls and handled caller inquiries.
Provided office support services so as to make sure efficiency.
Received, directed, and passed on telephone fax messages.
Directed the employees, guests, and general public to the right staff member.
Maintained a sufficient record of office supplies.
Provided word-processing and clerical support.
Experience
2-5 Years
Level
Executive
Education
Diploma
Front Office Receptionist/Treatment Plan Resume
Objective : Checked-out patients upon completion of the appointment schedule the next appointment(s) as needed, and provides patients with any necessary documents, including treatment plans, receipts, school excuse notes, or appointment reminder cards.Ensured that the procedure codes are accurately entered into the ledger and that they match the patient’s router.
Skills : Logo Design, Graphic Design, Dropbox, Record Keeping, File Management, Adobe, Microsoft Office Suite.
Description :
Greeted all visitors, answering questions and directing them as appropriate.
Screened all incoming calls, handled queries, and directed calls to appropriate staff.
Processed all incoming hard and digital correspondence and handled or routed to responsible staff.
Scheduled and confirmed patient diagnostic appointments, surgeries, and medical consultations.
Oversaw daily operation of office equipment including voice mail messaging system, general office equipment, and computer systems.
Created and maintained an archive containing medical records, technical library, correspondence files, reports, invoices, financial statements, letters, and case histories.
Established work procedures or schedules and keep track of the daily work of clerical staff.
Experience
2-5 Years
Level
Junior
Education
Diploma
Front Office Receptionist II Resume
Objective : Obtaining revenue by recording and updating financial information; recording and collecting patient copays and/or balances at check in, Maintaining business office inventory and equipment by checking stock to determine inventory levels; anticipates supplies needed; turn orders into office manager for supplies, verifies receipt of supplies; and monitoring office equipment.
Skills : Time Management, Active Listening, Computers, And Electronics.
Description :
Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Collected and deposited money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
Created, maintained, and entered information into databases.
Set up and managed paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
Operated office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
Scheduled and confirmed appointments for clients, customers, or supervisors.
Operated electronic mail systems locate and attach appropriate files to incoming correspondence requiring replies.
Experience
0-2 Years
Level
Entry Level
Education
Diploma
Front Office Receptionist Resume
Objective : Seeking employment with your company where I can excel in the Healthcare field with hard work and dedication. Completed the HUC program from Gateway Community College and I am ready to put my skills to work.
Skills : Managing Skills, Operational Skills.
Description :
Welcomed patients and visitors by greeting them in person or on the telephone, answering or referring inquiries.
Identified patients by date of birth and name in the computer system and create new accounts if the patient is not in the system.
Optimized patient satisfaction, provider time by scheduling appointments in person or by telephone and comforts patients by anticipating their anxieties and answering their questions.
Helped patients in distress by responding to emergencies.
Worked with patients to obtain updated information and accurately enters information into the computer system by using proper English grammar, spelling, and syntax.Identifies payer sources, verifies insurance eligibility, and assigned correct payer type.
Verified if prior authorization from insurance is required.
Responsible for keeping the reception area clean and organized.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
