Executive Housekeeper Resume Samples

An Executive Housekeeper will undertake the task of directing and controlling housekeeping operations and personnel of the housekeeping department. The common job duties included on the Executive Housekeeper Resume include the following – coordinating housekeeping crew, inspecting assigned areas to ensure adherence to standards; establishing operating procedures and standards; planning and coordinating activities of the housekeeping supervisors; assisting in the hiring and training process, handling administrative tasks, assisting in selecting suppliers, resolving guest complaints, verifying supplies consignment, and recommending recruitment of new staffs.

The following prerequisites are mandatory for the occupation – human resource management skills, basic accounting knowledge, familiarity with hazardous materials information systems, purchasing and inventory skills, professional attitude, and prior work experience. The minimum level of education includes a three-year hotel management degree or diploma. However, preference is given to those having strong operational knowledge and pre-opening experience.

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Executive Housekeeper Resume example

Executive Housekeeper Resume

Headline : To obtain a management Executive Housekeeper position within your company that will allow me to utilize my management skills and allow for growth potential.

Skills : Microsoft Office, Management Skills, Housekeeping.

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Description :

  1. Assisted GM in establishing and implementing all post-construction and pre-opening setup and clean-up duties.
  2. Directed and controlled housekeeping operations and staff of the housekeeping department.
  3. Coordinated between housekeeping crews to inspect assigned areas to ensure standards are met.
  4. Managed many priorities and demands and is able to solve problems, support staff, as well as perform the duties of a housekeeper when required.
  5. Established and/or implement operating procedures and standards.
  6. Applied human resource management skills, such as hiring, training, scheduling, and evaluating performance.
  7. Maintained upscale environment for all hotel guests and conference patrons Periodically inventoried supplies and equipment Maintain records and prepare periodic activity and personnel reports for review by management.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Executive Housekeeper Resume

Summary : Energetic and motivating leader with proven abilitiy to effectively learn new projects. Self starter and strong independent worker. Excel at analyzing products and procedures to generate new idea to improve efficiency and production quality. Highly adaptable to ever changing circumstances. Key member in any team developing and executing strategic business plan.

Skills : Hilton ONQ Experience, Microsoft Office, CSS, HTML, PHP coding, Cisco Networking.

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Description :

  1. Established standards and procedures for work of housekeeping staff, and planned work schedules to ensure adequate service.
  2. Inspected and evaluated the physical condition of the establishment and submit to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
  3. Controlled company waste by detecting employees' minutes per room.
  4. Received acknowledgment for keeping company time down per room and cleanliness.
  5. Supplied training to all supervisors and established safe working conditions.
  6. Understood, maintained, and executed hotel policy.
  7. Selected and recruited employees for housekeeping.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
GED


Executive Housekeeper Resume

Objective : Highly motivated professional with diversified administrative, supervisory, bookkeeping, and business office experience. Excellent problem solving, analytical, and organizational skills. Strong Leadership in a team environment. Exceptional communication skills, oral and written. Some training in recruiting and prescreening interview skills. Proven ability to take initiative, resolve problems, dealing with complaints and produce high quality work on time.

Skills : Administrative, Computer Skills - Microsoft Suites, Leadership, Supervisor/Management, Training/Mentor, Organizational, Guest Service/Customer Service, Productivity Environment, Inventory Control, Team Building, Recruiting And Interviewing, Hotel Housekeeping, Quickbooks.

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Description :

  1. Ensured and maintained cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms in accordance with federal, state, local, and company health, sanitation, and safety standards and regulations.
  2. Recruited, interviewed, and trained team members.
  3. Restructured the laundry department to increase the amount of output to help reach room demand.
  4. Operated and maintained equipment, including vacuums, carpet cleaners, extractors, and pressure washers.
  5. Maintained a time logbook of all employees within the department. 
  6. Recruited and trained new employees.
  7. Perform light cleaning duties around the house to maintain a clean environment for all members of the household.
  8. Performed deep cleanings at least once a month.
                        Years of Experience
                        Experience
                        0-2 Years
                        Experience Level
                        Level
                        Entry Level
                        Education
                        Education
                        Bachelors In Management

                        Executive Housekeeper Resume

                        Objective : Executive Housekeeper highly successful at juggling multiple priorities while delivering superb service with a smile. Computer-savvy and organized with strong attention to detail. Flexible problem solver with a positive attitude. Courteous service professional with a strong dedication to exceeding expectations.

                        Skills : Ms Word, Housekeeping, Communication Skills.

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                        Description :

                        1. Supervised all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, gives training for newly recruited employees, audited and inspects housekeeping personal work assignments and requisition supplies.
                        2. Evaluated employees in order to upgrade them when openings arise. 
                        3. Planned the work for the housekeeping department and distributes assignments accordingly.
                        4. Assigned regular duties and special duties for the housekeeping staff.
                        5. Scheduled employees and assigns extra days off according to occupancy forecast.
                        6. Assigned new employees to work with experienced help.
                        7. Checked on the work of these employees occasionally and observes the report made by the supervisors. 
                        8. Approved all supply requisitions, such as those for spreads and bathroom rugs.
                        Years of Experience
                        Experience
                        0-2 Years
                        Experience Level
                        Level
                        Entry Level
                        Education
                        Education
                        Diploma

                        Executive Housekeeper Resume

                        Summary : To secure the position of Director of Housekeeping utilizing my facilities management skills, experience, and education.

                        Skills : Excellent written, verbal, and listening, Team Player, Problem Resolution, Customer Service, Sales, Quality Assurance, Training, Team Building, Inventory Management, Hiring, Budgeting, Microsoft Office.

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                        Description :

                        1. Coordinated housekeeping services at an oldest country club in America, directing operations to manage cleaning for three clubhouses and staffing for club activities while meeting strict budget requirements.
                        2. Coordinated with upper management, department managers, and vendors to facilitate operations.
                        3. Oversaw six full-time, three part-time, and three summer employees.
                        4. Conducted monthly training on safety and procedures, as well as regular informal training on all aspects of operations.
                        5. Assigned and inspected employee responsibilities.
                        6. Managed workflow for golf outings and banquets.
                        7. Ensured compliance with sanitation, safety, and aesthetic standards.
                        Years of Experience
                        Experience
                        10+ Years
                        Experience Level
                        Level
                        Senior
                        Education
                        Education
                        Degree

                        Executive Housekeeper Resume

                        Summary : An energetic Executive Housekeeper professional with 20+ years of experience in the hospitality industry including customer service supervision and retail management. I have extensive experience with event planning, multitasking, and working under pressure. My years of experience have taught me how to motivate and manage people effectively.

                        Skills : Microsoft Office, Coordinating Skills, Management Skills.

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                        Description :

                        1. Responsible for the day-to-day operations of the Housekeeping and Laundry Departments.
                        2. Handled payroll, schedules, interviewing, coaching, and counseling of employees.
                        3. Weekend manager on duty - handling all departments, events, and guest concerns.
                        4. Responsible for preparing and maintaining a yearly budget for the rooms division.
                        5. Conducted daily walkthroughs and inspections of guest rooms and public space.
                        6. Ensured optimal performance standards were achieved for customer service, operating procedures/ compliance, and productivity.
                        7. Coordinated installation and training of staff for the Grand Opening of the hotel.
                        Years of Experience
                        Experience
                        10+ Years
                        Experience Level
                        Level
                        Senior
                        Education
                        Education
                        Bachelor's In Psychology

                        Executive Housekeeper Resume

                        Objective : The ability to create an atmosphere which is pleasing to both customers as well as co-worker. Can be entrusted with multiple responsibilities. Has the ability to lead as well as assume the role of problem-solver in any environment. I'm a team player, well-spoken, humorous, well-groomed, inviting personality, warm-hearted, trustworthy, and strong-minded.

                        Skills : Organizational Skills, Typing, Microsoft efficient.

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                        Description :

                        1. Inspected work performed to ensure that it meets specifications and established standards.
                        2. Performed or assisted with cleaning duties as necessary.
                        3. Conferred with staff to resolve performance and personnel problems, and to discuss company policies.
                        4. Inspected and evaluated the physical condition of facilities to determine the type of work required.
                        5. Checked and maintained equipment to ensure that it is in working order.
                        6. Inventory stocked to ensure that supplies and equipment are available in adequate amounts.
                        7. Recommended changes that could improve service and increase operational efficiency.
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Executive
                        Education
                        Education
                        Associate's

                        Executive Housekeeper Resume

                        Objective : In charge of 4 departments for a 257 room facility, Public Areas, cleaning under the state guidelines, along with conducting yearly audits with the state. Making sure the duties are covered and done correctly. Oversee 70 employees, scheduling, payroll, ordering of all supplies, in charge of lost and found. Process, verify, and maintain personnel related documentation, including staffing, recruitment, grievances, performance evaluations, PTO, scheduling, monitor labor, and expense cost.

                        Skills : Customer Service oriented, bilingual speaking, Microsoft Word, Data Entry Clerk.

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                        Description :

                        1. Led and supervised Housekeeping supervisory and hourly staff and ensure positive, productive partnerships with the Engineering and Guest Services teams.
                        2. Conducted daily lineup and staff meetings, training, performance management, coaching, and counseling.
                        3. Responsible for payroll, recruitment, development of weekly schedules, staffing, policy/procedure compliance, federal/state employment law compliance, employee relations, and recognition.
                        4. Developed action plans for deficiencies as needed.
                        5. Purchased, monitored and inventory all Housekeeping supplies consistent with an annual and monthly budget and forecast.
                        6. Generated purchase orders and maintain monthly checkbooks and maintain appropriate cost/expense control levels.
                        7. Maintained communication with hotel-approved vendors and solicit bids for new vendors to achieve the best pricing consistent with procedures.
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Executive
                        Education
                        Education
                        Psychology

                        Executive Housekeeper Resume

                        Objective : An organized, and goal-oriented Executive Housekeeper professional seeking a position where to provide exceptional clerical assistance. Able to communicate and collaborate effectively with co-workers as well as respond to inquiries from staff members and/or customers.

                        Skills : Microsoft Office, Planning Skills, Recruiting Skills.

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                        Description :

                        1. Managed the daily activities of the Housekeeping and Laundry departments to include appropriate cleaning of all offices, rooms, and all public spaces.
                        2. Planned, organized, supervised, and directed team members to ensure the highest degree of guest satisfaction.
                        3. Purchased, re-ordered, and maintained housekeeping and laundry supplies and inventory, always maintaining the housekeeping budget.
                        4. Conducted inspections of all rooms and public areas.
                        5. Recruited, scheduled, and trained all new housekeeping staff members.
                        6. Determined and maintained the department work schedule used to notify staff of upcoming events and ensure the proper preparation and staffing was performed.
                        7. Ensured the proper maintenance of all equipment; made arrangements for repair and/or replacement of used and damaged equipment.
                        Years of Experience
                        Experience
                        0-2 Years
                        Experience Level
                        Level
                        Entry Level
                        Education
                        Education
                        Information Systems

                        Executive Housekeeper Resume

                        Summary : To pursue a career in the field of hospitality, which offers the opportunity for future growth and learning. Professional Skills and Certifications First AID/CPR certified Detail Oriented Management Employee Training Delegation of Responsibility Excellent Customer Service Familiarity with Microsoft Office/Exel Professional Written Communications Natural ability for Prioritizing Situations Interested in Professional Continuing Education.

                        Skills : Microsoft word, Customer Service, Data Entry, Filing.

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                        Description :

                        1. Responsible for the daily operation of the Housekeeping and Laundry Departments, including scheduling, inventory management, and cost controls.
                        2. Ensured proper inventory levels and pars were maintained and purchased within budget guidelines.
                        3. Maintained staffing and payroll to conform to productivity and budgetary standards.
                        4. Provided support for team members through training and development.
                        5. Activated in all recruiting, interviewing, hiring, and training of new employees.
                        6. Ensured quality control and guest satisfaction through regular property tours and room inspections.
                        7. Maintained guest lost and found and guest laundry services (outsourced).
                        Years of Experience
                        Experience
                        10+ Years
                        Experience Level
                        Level
                        Senior
                        Education
                        Education
                        Degree

                        Executive Housekeeper Resume

                        Summary : Dynamic, detail-oriented, and established Environmental Services Leader with more than 30 years experience and a proven track record of providing superior facilities JCAHO readiness and implementing stringent training initiatives that reduce the spread of infectious bacteria. Effective oversight of sq. ft. facilities and manage multimillion-dollar budgets. Strong knowledge of custodial and janitorial services.

                        Skills : Management, Housekeeping, Communication Skills.

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                        Description :

                        1. Responsible for the efficient and cost-effective operation of the Housekeeping Department and ensuring that predetermined standards of cleanliness and service are met.
                        2. Reported directly to Hotel Director and Staff Captain and keep them informed on all matters concerning the department.
                        3. Provided input in the preparation of the departmental budget and operate within the parameters of the approved levels.
                        4. Areas of responsibility include but are not limited to guest staterooms, public rooms, guest and crew stairways, guest and crew corridors, crew quarters, room service/bell boxes, housekeeping lockers and pantries, mess rooms, linen room, laundry, and tailor/upholstery shop.
                        5. Managed, supervised, scheduled, trained, and evaluated staff in excess of 100.
                        6. Conducted regular departmental meetings providing an opportunity for open discussion and communication on all matters relating to the department, ship, and Company activity.
                        7. Offered opportunities for subordinates to discuss grievances, suggestions, and complaints and provide solutions as necessary.
                        Years of Experience
                        Experience
                        10+ Years
                        Experience Level
                        Level
                        Senior
                        Education
                        Education
                        Diploma

                        Executive Housekeeper Resume

                        Summary : A dynamic team leader able to bring energy and enthusiasm to motivate team members to achieve potential and meet objectives. Through management experience and responsibilities, has developed strong communication skills and the ability to work well independently or on a team. Looking for new and better opportunities to advance within a large organization.

                        Skills : Customer Service, Management, Scheduling, Office Applications, Training, Conflict Resolution, Cash Handling, Epic, Staff Development.

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                        Description :

                        1. Oversaw all operations of the nursing home facility and staff for the housekeeping department.
                        2. Hired staff appropriate for housekeeping Dept.
                        3. Ordered all chemicals needed to keep the facility clean and operating effectively.
                        4. Followed OSHA's guidelines for safety when applying chemicals and mixing.
                        5. Made weekly schedules to assure enough staff was available to carry out duties of the facility.
                        6. Prepared payroll for HR office and forwarded all correspondence in a timely manner.
                        7. Held monthly staff meetings to address issues and concerns of employees on a regular basis.
                        Years of Experience
                        Experience
                        10+ Years
                        Experience Level
                        Level
                        Senior
                        Education
                        Education
                        Master's

                        Executive Housekeeper Resume

                        Objective : Responsible for Ensuring maximum quality of guestrooms and public area through daily hotel and guest room inspections and walkthroughs.

                        Skills : Operating Skills, Communication Skills, Computer Skills.

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                        Description :

                        1. Managed day to day staffing requirements plans and assign work, establish performance and development goals for team members.
                        2. Provided mentoring, coaching, and regular feedback to help manage conflict and improve team member improvement.
                        3. Educated and trained all team members in compliance with federal,state and local laws and safety regulations.
                        4. Ensured staff is properly trained and has the tools and equipment to carry out job duties.
                        5. Managed the quality of housekeeping and laundry services.
                        6. Scheduled routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby are clean and in good repair to meet guest satisfaction.
                        7. Carried out all special needs and requests of guests, VIPS, repeat visitors and club members.
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Junior
                        Education
                        Education
                        Bachelor Of Science

                        Executive Housekeeper/Supervisor Resume

                        Objective : Responsible for Striving to maintain a high level of morale within the department, Participating in the research and implementation of bringing laundry services in-house resulting in a savings of $10,000 per month to the hotel.

                        Skills : Monitoring Skills, Housekeeping, Planning Skills.

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                        Description :

                        1. Ensured and maintained cleanliness, service, and product quality standards of guest rooms, public spaces, restrooms, offices, and banquet/meeting/conference rooms in accordance with federal, state, local, and company health, sanitation, and safety standards and regulations.
                        2. Directed and administered all Housekeeping operations to include, but not limited to, systems use and management, budgeting, and forecasting purchasing and inventory control, department management, policy and procedure implementation, enforcement, and meeting participation and facilitation.
                        3. Monitored and developed team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations, and delivering recognition and reward.
                        4. Recruited, interviewed, and trained team members.
                        5. Ensured proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members, and ensuring proper labeling of hazardous supplies in accordance with federal, state, local, and company regulations.
                        6. Participated in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments.
                        7. Reduced guest supply expenses by 50% by implementing a cart system that will monitor the number of supplies used on a daily basis.
                        Years of Experience
                        Experience
                        0-2 Years
                        Experience Level
                        Level
                        Entry Level
                        Education
                        Education
                        GED

                        Executive Housekeeper Resume

                        Objective : As an Executive Housekeeper, responsible for Ordering cleaning materials and new items to ensure that workers had proper tools to perform their job duties, Responding to guest complaints, and ensure corrective action is taken to achieve complete guest satisfaction.

                        Skills : Microsoft Office, Customer Service, Monitoring Skills.

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                        Description :

                        1. Answered all housekeeping/laundry calls and fulfilled requests.
                        2. Awarded the schedules of others in order to time the cleaning of rooms with other departments.
                        3. Coordinated the preventive maintenance schedule of rooms and a public area with the maintenance department.
                        4. Daily inspection of rooms including getting out-of-order rooms fixed Ensure that rooms are made as per company standard Handle customer service issues and complaints.
                        5. Immediately attended to guest request In charge of overseeing and directing the cleanliness, orderliness, and appearance of the entire hotel.
                        6. Informed workers about the procedure and policies that have to be followed while in the rooms.
                        7. Maintained par stock of guest supplies, cleaning supplies, linen, and uniforms.
                        Years of Experience
                        Experience
                        2-5 Years
                        Experience Level
                        Level
                        Junior
                        Education
                        Education
                        Bachelors Of Science