Executive Housekeeper Resume Samples

An Executive Housekeeper will undertake the task of directing and controlling housekeeping operations and personnel of the housekeeping department. The common job duties included on the Executive Housekeeper Resume include the following – coordinating housekeeping crew, inspecting assigned areas to ensure adherence to standards; establishing operating procedures and standards; planning and coordinating activities of the housekeeping supervisors; assisting in the hiring and training process, handling administrative tasks, assisting in selecting suppliers, resolving guest complaints, verifying supplies consignment, and recommending recruitment of new staffs.

The following prerequisites are mandatory for the occupation – human resource management skills, basic accounting knowledge, familiarity with hazardous materials information systems, purchasing and inventory skills, professional attitude, and prior work experience. The minimum level of education includes a three-year hotel management degree or diploma. However, preference is given to those having strong operational knowledge and pre-opening experience.

Executive Housekeeper Resume

Headline : To obtain a management position within your company that will allow me to utilize my management skills and allow for growth potential.

Skills : Microsoft Office, Excel, Powerpoint,Word, anything internet based.

Description :

    1. Assisted GM in establishing and implementing all post-construction and pre-opening set up and clean up duties.
    2. Directed and control housekeeping operations and staff of the housekeeping department.
    3. Coordinates between housekeeping crews to inspect assigned areas to ensure standards are met.
    4. Managed many priorities and demands and is able to solve problems, support staff, as well as perform the duties of a housekeeper when required.
    5. Establish and/or implement operating procedures and standards.
    6. Inspect assigned areas to ensure standards are met.
    7. Apply human resource management skills, such as hiring, training, scheduling and evaluating performance.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Assistant Executive Housekeeper Resume

Summary : Energetic and motivating leader with proven abilitiy to effectively learn new projects. Self starter and strong independent worker. Excel at analyzing products and procedures to generate new idea to improve efficiency and production quality. Highly adaptable to ever changing circumstances. Key member in any team developing and executing strategic business plan.

Skills : Hilton ONQ Experience, Microsoft Office, CSS, HTML, PHP coding, Cisco Networking.

Description :

    1. Establish standards and procedures for work of housekeeping staff, and plan work schedules to ensure adequate service.
    2. Inspect and evaluate physical condition of establishment and submit to management recommendations for painting, repairs, furnishings, relocation of equipment, and reallocation of space.
    3. Controlled company waste by detecting employees minutes per room.
    4. Received acknowledgment for keeping company time down per room and cleanliness.
    5. Supplied training to all supervisors and established safe working conditions.
    6. Understand, maintain, and execute hotel policy.
    7. Selected and recruited employees for housekeeping.
    8. Maintained upscale environment for all hotel guests and conference patrons Periodically inventory supplies and equipment Maintain records and prepare periodic activity and personnel reports for review by management.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
VOCATIONAL In HVAC


Executive Housekeeper And Front Desk Resume

Objective : Highly motivated professional with diversified administrative, supervisory, bookkeeping, and business office experience. Excellent problem solving, analytical, and organizational skills. Strong Leadership in a team environment. Exceptional communication skills, oral and written. Some training in recruiting and prescreening interview skills. Proven ability to take initiative, resolve problems, dealing with complaints and produce high quality work on time.

Skills : Administrative, Computer Skills - Microsoft Suites, Leadership, Supervisor/Management, Training/Mentor, Organizational, Guest Service/Customer Service, Productivity Environment, Inventory Control, Team Building, Recruiting And Interviewing, Hotel Housekeeping, Quickbooks.

Description :

    1. Ensured and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, state, local and company health, sanitation and safety standards and regulations.
    2. Directed and administered all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, purchasing and inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
    3. Monitored and developed team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
    4. Recruit, interview and train team members.
    5. Ensured proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
    6. Participated in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments.
    7. Reduced guest supply expenses by 50% by implementing a cart system that will monitor the amount of supplies used on a daily basis.
    8. Restructured the laundry department to increase the amount of output to help reach room demand.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelors In Management

Executive Housekeeper/Lead Inspector Resume

Objective : Executive Housekeeper highly successful at juggling multiple priorities while delivering superb service with a smile. Computer-savvy and organized with strong attention to detail. Flexible problem solver with a positive attitude. Courteous service professional with a strong dedication to exceeding expectations.

Skills : Ms Word, Powerpoint.

Description :

    1. Supervised all housekeeping employees, has the authority to hire or discharge, plans and assigns work assignments, give training for newly recruited employees, audit and inspects housekeeping personal work assignment and requisition supplies.
    2. Take care of the budget and budget controlling for the department.Duties:Supervises all housekeeping employees, hires new employees as needed, discharges employees when necessary and take disciplinary actions when policies are not followed.
    3. Evaluates employees in order to upgrade them when openings arise.Plans the work for the housekeeping department and distributes assignments accordingly.
    4. Assigns regular duties and special duties for housekeeping staff.
    5. Schedules employees and assigns extra days off according to occupancy forecast.
    6. Maintains a time log book of all employees within the department.Recruit and train new employees.
    7. Assigns new employees to work with experienced help.
    8. Checks on the work of these employees occasionally and observes the report made by the supervisors.Approves all supply requisitions, such as those for spreads and bathroom rugs.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma

Executive Housekeeper/Night Auditor Resume

Summary : To secure the position of Director of Housekeeping utilizing my facilities management skills, experience, and education.

Skills : excellent written, verbal, and listening, Team Player, Problem Resolution, Customer Service, Sales, Quality Assurance, Training, Team Building, Inventory Management, Hiring, Budgeting, Microsoft Office.

Description :

    1. Coordinated housekeeping services at oldest country club in America, directing operations to manage cleaning for three clubhouses and staffing for club activities while meeting strict budget requirements.
    2. Coordinated with upper management, department managers, and vendors to facilitate operations.
    3. Oversaw six full-time, three part-time, and three summer employees.
    4. Conducted monthly training on safety and procedures, as well as regular informal training on all aspects of operations.
    5. Assigned and inspected employee responsibilities.
    6. Managed workflow for golf outings and banquets.
    7. Ensured compliance with sanitation, safety, and aesthetic standards.
    8. Operated and maintained equipment, including vacuums, carpet cleaners, extractors, and pressure washers.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Degree

Executive Housekeeper/Sr Rooms Manager Resume

Summary : I am an energetic professional with 20+ years of experience in the hospitality industry including customer service supervision and retail management. I have extensive experience with event planning, multitasking, and working under pressure. My years of experience have taught me how to motivate and manage people effectively.

Skills : Microsoft Office, Microsoft Excel.

Description :

    1. Responsible for the day to day operations of the Housekeeping and Laundry Departments.
    2. Handled payroll, schedules, interviewing, coaching and counseling of employees.
    3. Weekend manager on duty - handling all departments, events and guest concerns.
    4. Responsible for preparing and maintain a yearly budget for the rooms division.
    5. Conducted daily walkthroughs and inspections of guest rooms and public space.
    6. Ensured optimal performance standards were achieved for customer service, operating procedures/ compliance and productivity.
    7. Coordinated installation and training of staff for the Grand Opening of the hotel.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's In Psychology

Executive housekeeper/Front Desk Resume

Objective : The ability to create an atmosphere to which is pleasing to both customer as well as co-worker. Can be in trusted with multiple responsibilities. Has the ability to lead as well as assume the role of problem solver in any environment. I'm a team player, well spoken, humorous, well groomed, inviting personality, warm hearted, trustworthy and strong minded.

Skills : Organizational Skills, Typing, Microsoft efficent,.

Description :

    1. Inspect work performed to ensure that it meets specifications and established standards.
    2. Perform or assist with cleaning duties as necessary.
    3. Confer with staff to resolve performance and personnel problems, and to discuss company policies.
    4. Inspect and evaluate the physical condition of facilities to determine the type of work required.
    5. Check and maintain equipment to ensure that it is in working order.
    6. Inventory stock to ensure that supplies and equipment are available in adequate amounts.
    7. Recommend changes that could improve service and increase operational efficiency.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associates In Computer Network Management

Executive Housekeeper II Resume

Objective : In charge of 4 departments for a 257 room facility, Public Areas, cleaning under the state guidelines, along with conducting yearly audits with the state. Making sure the duties are covered and done correctly. Oversee 70 employees, scheduling, payroll, ordering of all supplies, in charge of lost and found. Process, verify and maintain personnel related documentation, including staffing, recruitment, grievances, performance evaluations, PTO, scheduling, monitor labor and expense cost.

Skills : Customer Service oriented, bilingual speaking, Microsoft Word, Excel, Outlook, Data Entry Clerk.

Description :

    1. Lead and supervise Housekeeping supervisory and hourly staff and ensure positive, productive partnerships with the Engineering and Guest Services teams.
    2. Conduct daily line up and staff meetings, training, performance management, coaching and counseling.
    3. Responsible for payroll, recruitment, development of weekly schedules, staffing, policy/procedure compliance, federal/state employment law compliance, employee relations and recognition.
    4. Ensure maximum quality of guestrooms and public area through daily hotel and guest room inspections and walkthroughs.
    5. Develop action plans for deficiencies as needed.
    6. Purchase, monitor and inventory all Housekeeping supplies consistent with annual and monthly budget and forecast.
    7. Generate purchase orders and maintain monthly checkbook and maintain appropriate cost/expense control levels.
    8. Maintain communication with hotel approved vendors and solicit bids for new vendors to achieve best pricing consistent with procedures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Psychology

Executive Housekeeper I Resume

Objective : An organized, and goal-oriented professional seeking a position where to provide exceptional clerical assistance. Able to communicate and collaborate effectively with co-workers as well as respond to inquiries from staff members and/or customers.

Skills : Microsoft Office.

Description :

    1. Managed the daily activities of the Housekeeping and Laundry departments to include appropriate cleaning of all offices, rooms and all public spaces.
    2. Planned, organized, supervised and directed team members to ensure the highest degree of guest satisfaction.
    3. Purchased, re-ordered and maintained housekeeping and laundry supplies and inventory, always maintaining the housekeeping budget.
    4. Conducted inspections of all rooms and public areas.
    5. Recruited, scheduled, and trained all new housekeeping staff members.
    6. Determined and maintained the department work schedule used to notify staff of upcoming events and ensure the proper preparation and staffing was performed.
    7. Ensured the proper maintenance of all equipment; made arrangements for repair and/or replacement of used and damaged equipment.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Information Systems

Sr. Executive Housekeeper Resume

Summary : To pursue a career in the field of hospitality, which offers the opportunity for future growth and learning. Professional Skills and Certifications First AID/CPR certified Detail Oriented Management Employee Training Delegation of Responsibility Excellent Customer Service Familiarity with Microsoft Office/Exel Professional Written Communications Natural ability for Prioritizing Situations Interested in Professional Continuing Education.

Skills : microsoft word, Customer Service, Data Entry, Filing.

Description :

    1. Responsible for the daily operation of the Housekeeping and Laundry Departments, including scheduling, inventory management and cost controls.
    2. Ensure proper inventory levels and pars were maintained and purchased within budget guidelines.
    3. Maintain staffing and payroll to conform to productivity and budgetary standards.
    4. Provide support for team members through training and development.
    5. Active in all recruiting, interviewing, hiring and training of new employees.
    6. Ensure quality control and guest satisfaction through regular property tours and room inspections.
    7. Maintained guest lost and found and guest laundry services (outsourced).
    8. Participated in the research and implementation of bringing laundry services in-house resulting in a savings of $10,000 per month to the hotel.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Degree

Executive Housekeeper III Resume

Summary : Dynamic, detail-oriented and established Environmental Services Leader with more than 30 years experience and a proven track record of providing superior facilities JCAHO readiness and implementing stringent training initiatives that reduce the spread of infectious bacteria. Effective oversight of [] sq. ft. facilities and manage multimillion-dollar budgets. Strong knowledge of custodial and janitorial services.

Skills : Management, Housekeeping.

Description :

    1. Responsible for the efficient and cost effective operation of the Housekeeping Department and ensuring that predetermined standards of cleanliness and service are met.
    2. Report directly to Hotel Director and Staff Captain and keep them informed on all matters concerning the department.
    3. Provide input in the preparation of the departmental budget and operate within the parameters of the approved levels.
    4. Areas of responsibility include but are not limited to guest staterooms, public rooms, guest and crew stairways, guest and crew corridors, crew quarters, room service/bell boxes, housekeeping lockers and pantries, mess rooms, linen room, laundry and tailor/upholstery shop.
    5. Manage, supervise, schedule, train and evaluate staff in excess of 100.
    6. Conduct regular departmental meetings providing an opportunity for open discussion and communication on all matters relating to the department, ship and Company activity.
    7. Offer opportunities for subordinates to discuss grievances, suggestions and complaints and provide solutions as necessary.
    8. Strive to maintain a high level of morale within the department.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Executive Housekeeper/Manager Resume

Summary : A dynamic team leader able to bring energy and enthusiasm to motivate team members to achieve potential and meet objectives. Through management experience and responsibilities, has developed strong communication skills and the ability to work well independently or on a team. Looking for new and better opportunities to advance within a large organization.

Skills : Customer Service, Management, Scheduling, Office Applications, Training, Conflict Resolution, Cash Handling, Epic, Staff Development.

Description :

    1. Oversaw all operations of nursing home facility and staff for housekeeping department.
    2. Hired staff appropriate for housekeeping Dept.
    3. Ordered all chemicals needed to keep facility clean and operating effectively.
    4. Followed OSHA's guidelines for safety when applying chemical and mixing.
    5. Made weekly schedules to assure enough staff was available to carry out duties of the facility.
    6. Prepared payroll for HR office and forwarded all correspondence in a timely manner.
    7. Held monthly staff meeting to address issues and concerns of employees on a regular basis.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Masters In Human Resource Management And Leadership

Executive Housekeeper Lead Resume

Objective : To obtain a position in a supervisory role on your team that utilizes my skills, work ethic, achievements/goals, and outstanding customer service.

Skills : switchboard operator, medical receiptionst for 7 doctors, computer , fax machines. code blue phone, ect.

Description :

    1. Manage day to day staffing requirements plans and assign work, establish performance and development goals for team members.
    2. Provide mentoring, coaching, and regular feedback to help manage conflict and improve team member improvement.
    3. Educate and train all team members in compliance with federal,state and local laws and safety regulations.
    4. Ensure staff is properly trained and has the tools and equipment to carry out job duties.
    5. Manage the quality of housekeeping and laundry services.
    6. Schedule routine inspections of all guest rooms and public areas to ensure furnishings, rooms, equipment, linens, public restrooms, lobby are clean and in good repair to meet guest satisfaction.
    7. Carry out all special needs and requests of guests, VIPS, repeat visitors and club members.
    8. Respond to guest complaints and ensure corrective action is taken to achieve complete guest satisfaction.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Science

Executive Housekeeper/Supervisor Resume

Objective : Highly motivated professional with diversified administrative, supervisory, bookkeeping, and business office experience. Excellent problem solving, analytical, and organizational skills. Strong Leadership in a team environment. Exceptional communication skills, oral and written. Some training in recruiting and prescreening interview skills. Proven ability to take initiative, resolve problems, dealing with complaints and produce high quality work on time.

Skills : Administrative, Computer Skills - Microsoft Suites, Leadership, Supervisor/Management, Training/Mentor, Organizational, Guest Service/Customer Service, Productivity Environment, Inventory Control, Team Building, Recruiting And Interviewing, Hotel Housekeeping, Quickbooks.

Description :

    1. Ensured and maintain cleanliness, service and product quality standards of guest rooms, public spaces, restrooms, offices and banquet/meeting/conference rooms in accordance with federal, state, local and company health, sanitation and safety standards and regulations.
    2. Directed and administered all Housekeeping operations to include, but not limited to, of systems use and management, budgeting and forecasting, purchasing and inventory control, department management, policy and procedure implementation and enforcement and meeting participation and facilitation.
    3. Monitored and developed team member performance to include, but not limited to, providing supervision and professional development, scheduling, conducting counseling and evaluations and delivering recognition and reward.
    4. Recruit, interview and train team members.
    5. Ensured proper usage of chemicals and cleaning supplies by monitoring usage, providing complete training for team members and ensuring proper labeling of hazardous supplies in accordance with federal, state, local and company regulations.
    6. Participated in the coordination of rehabilitation and capital improvement projects in partnership with Property Operations and other departments.
    7. Reduced guest supply expenses by 50% by implementing a cart system that will monitor the amount of supplies used on a daily basis.
    8. Restructured the laundry department to increase the amount of output to help reach room demand.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Certificate Of Completion In Professional Bookkeeper

Executive Housekeeper Resume

Objective : To specialize in the care and treatment of illnesses for children of any age, race, group, or gender by ensuring the health and vitality of younger generations.

Skills : Microsoft office.

Description :

    1. Answered all housekeeping/laundry calls and fulfilled request.
    2. Aware of the schedules of other in order to time the cleaning of rooms with other departments.
    3. Coordinate the preventive maintenance schedule of rooms and public area with maintenance department.
    4. Daily inspection of rooms including getting out of order rooms fixed Ensure that rooms are made as per company standard Handle customer service issues and complaints.
    5. Immediately attending to guest request In charge of overseeing and directing the cleanliness, orderliness and appearance of the entire hotel.
    6. Inform workers about the procedure and policies that have to be followed while in the rooms.
    7. Maintain par stock of guest supplies, cleaning supplies, linen and uniforms.
    8. Ordered cleaning materials and new items to ensure that workers had proper tools to perform their job duties.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelors Of Science In Biology