Housekeeping Supervisor Resume Samples

Housekeeping Supervisors supervise the duties executed by the housekeeping staff at hotels and other facilities. The work description of the Housekeeping Supervisor includes – training the housekeeping staff, delegating work schedules, educating new hires, fixing time targets for housekeeping staff, taking inventory and ordering supplies, ensuring maintenance of equipment, calling repairmen for undertaking repair work, providing customer service and helping staff in performing their duties.

Housekeeping Supervisors resume strongly emphasizes on the following job skills –a thorough knowledge of housekeeping procedures, the ability to supervise, willingness to respond to emergency situations, tact in dealing with public and sufficient physical dexterity. The minimum acceptable qualifications for this role is a high school diploma with sufficient work experience in supervisory role.

Housekeeping Supervisor Resume

Summary : A seasoned Supervisor Housekeeper with more than 16 years of experience in housekeeping operation. Hardworking, energetic and multitasking with outstanding technical knowledge in all aspects of housekeeping operation. Passionate, dynamic and guest focused Housekeeping professional who pride in the self-ability to deliver the level of customer service and provide creative solutions and memorable experiences to the guests. Summary of Skills and Knowledge, Effective Decision Making Skills.

Skills : Staff Training, Bilingual - English And Spanish, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service

Description :

  • Supervise employees in the daily process of cleaning vacant and stayover guest rooms.
  • Ensure all common areas are clean and represent the standards of the hotel.
  • Train new employees on the duties and responsibilities of the department.
  • Evaluate team member performance and adjust training based on the needs of the hotel.
  • Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing return stays when guests are in the area.
  • Inspect all vacant ready and cleaned rooms daily to ensure corporate standards are met or exceeded at all times, offering the best possible presentation to our guests.
  • Work closely with the front desk, department executives, maintenance, and general manager to address issues and concerns.
  • Maintain positive control of all hotel supplies/equipment, minimizing theft and misuse.
  • Responsible for inventory control items in guest rooms. Replace/repair as needed.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
UG

Housekeeping Supervisor Resume

Summary : Dependable and highly-motivated bilingual Housekeeping Supervisor professional with 16+ years of experience in the fields of hospitality, management, and education. Possesses extensive international experience and stellar academic credentials.

Skills : Staff Training, Bilingual - English And Spanish, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service

Description :

  • Assign workers their duties and inspect the assigned area, investigate complaints regarding housekeeping services and equipment.
  • Obtain prospective checkouts and stayovers to prepare work assignments.
  • Examine building to determine the need for repairs and cleaning issues.
  • Working effectively with the maintenance department on guest room maintenance needs.
  • Quickly resolve guest complaints and concerns, ensuring their stay is enjoyable and they are our priority - securing returns stays when guests are in the area.
  • Conduct monthly inventory count on all linen to reduce waste and theft.
  • Submit daily comprehensive computer reports on room status, discrepancies, resolved issues, and repairs as required.
  • Train, supervise and monitor the quality of work of other housekeepers.
  • Supervises daily shift operations ensures compliance with all housekeeping policies, standards, procedures.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
UG


Housekeeping Supervisor Resume

Summary : A True Professional with over 28 years of experience specializing in supervision and management for international companies. Can implement effective strategies at the local and global levels. A confident and approachable individual who has the commitment, enthusiasm and energy needed succeed in a role as a Housekeeping Supervisor. Have experience of looking after a hotel that has over 350 bedrooms, including 12 suites and has a fully equipped Gym with pool.

Skills : Opera Program, Fidelio Program, PBX Switch Broad, Microsoft Word, Excel, Publisher, XP Professional, Internet Explorer, Outlook Express, Adobe Photoshop

Description :

  • Observes service behaviors of employees provides feedback to individuals: continuously strives to improve service performances.
  • Obtains the list of rooms to be cleaned immediately the list of prospective checkout or discharges to prepare work assignments.
  • Inventories stock to ensure adequate supplies selects and purchases new furnishings.
  • Inventory, order, and stock the laundry room with all needed equipment supplies per guidelines provided.
  • Communicates areas in need of attention to staff follow up to ensure understanding.
  • Handles guest problem and complaints seeking assistance manager as necessary.
  • Inspected rooms, complete daily assignment sheets, supervision of 6 staff members, assisted with the ordering of supplies, interactive with military personnel at the assigned location.
  • Help the team whenever workload was heavy.
  • Completed schedule and training for personnel. Completed other duties as assigned.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
UG

Housekeeping Supervisor Resume

Objective : To be part for of the Housekeeping Department having more than 2 years of experience, where I can contribute to its success in an attentive, friendly, efficient and courteous manner, and provide all guests with quality service, while efficiently managing expenses and maximizing service levels.

Skills : Staff Training, Bilingual - English And Spanish, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service

Description :

  • Ensuring that all guest rooms, public areas, and the back of the house work areas meet the established standards by assigning work and conducting inspections.
  • Delegate assignments and supervise am and PM room attendants and housemen and monitor daily turndown schedule to ensure enough coverage.
  • Assisting in maintaining and controlling all housekeeping equipment.
  • Conducting a daily inventory of the radios and devices; assisting in monthly housekeeping inventories.
  • Maintain and monitor lost and found procedures and policies according to the standards.
  • Respond and follow through on guest requests, concerns, and problems to ensure the guests' satisfaction.
  • Coordinate with the outside laundry company to ensure that room linens, terry, guest clothing, and staff uniforms are processed and returned in a timely manner.
  • Use computer system for reporting and verifying room status; compare PM know cross housekeeping report with the PM's visual one room status report and resolve any discrepancies.
  • Monitor work orders submitted to engineering and follow up to ensure timely completion.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B.TECH


Housekeeping Supervisor Resume

Objective : A highly motivated individual with overall experience of 3 years, working in the military in supervisory roles within the hospitality industry and AF Inns front desk representative and Housekeeping Manager. I believe that I have much to contribute to your organization with my expertise and qualifications. Authorized to work in the US for any employer.

Skills : Customer Service, Receptionist, Retail Sales, Sales, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service

Description :

  • Managing 5 to 20 housekeepers/houseman in cleaning 900 out of 1240 units in the resort.
  • Inspect units and housekeepers to ensure standards are meeting the requirements.
  • Answering phones in housekeeping dispatch, direction runners/housekeepers to make runs for the guest.
  • Perform owner, VIP inspections and arrivals for the current day and future.
  • Touch up units when necessary, and report any maintenances issues of units.
  • Enforces standards, policies, safety when the area manager is not around.
  • Supervisor 3 public area staff to ensure the public areas are in standards.
  • Oversee the work of custodial staff, ensuring that buildings remain clean and that all maintenance concerns are taken care of in a timely manner.
  • Also, check track inventory and sure the machines are working efficiently and that parts are repaired or replace as necessary.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BBM

Housekeeping Supervisor Resume

Summary : Dependable, hard-working dedicated to delivering the highest quality service possible, with more than 16 years experience and seeking a position in the hospitality and customer care industry. To obtain a housekeeping/ management position in an organization that will utilize my experience in providing cleaning and sanitization service in compliance with the health administration.

Skills : Housekeeping Supervisor, Hospital, Janitorial, Quality Management

Description :

  • Responsible for traveling to clients homes providing housekeeping services. Clean houses with a variety of chemicals, disinfectants, and machines.
  • Vacuum hardwood floors and carpet, Sweep up debris, clean toilets with toilet brush and chemicals.
  • Wash soiled clothes and linens, place fresh linens on the bed. Wash, fold, and stock towels. Scrub stains, mold, and mildew from surfaces.
  • Empty wastebaskets and take out the trash. Wash dishes and put dishes away in cupboards. Throw out expired food in the fridge.
  • Clean up after pets. Clean upholstered furniture and drapes.
  • Dust tables, wood surfaces, and shelves, clean and dust window treatments. Polish silver, wipe down appliances. Restock house with cleaning supplies.
  • Replace burned out light bulbs. Wash baseboards, walls, and ceilings.
  • Sweep driveways and walkways. Disinfect equipment and supplies.
  • Turn mattresses, plump pillows, and change cushions. Refresh flower vases.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
UG

Housekeeping Supervisor Resume

Summary : Responsible Housekeeping Supervisor proficient in office cleaning and home healthcare. Passionate and motivated, with a drive for excellence. I have 16 years in housekeeping and home healthcare positions.

Skills : Time Management, Housekeeping Supervisor, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training

Description :

  • Inspect work performed to ensure that it meets specifications and established standards.
  • Confer with staff to resolve performance and personnel problems, and to discuss company policies.
  • Inventory stock to ensure that supplies and equipment are available in adequate amounts.
  • Prepare reports on activity, personnel, and information such as occupancy, hours worked, facility usage, work performed, and departmental expenses.
  • Assisted office personnel with work orders and staff assignments.
  • Transported staff to worksite locations. Order supplies for various locations, direct contact with customers and the market for new customers.
  • Completed training for new housekeepers and updated training on current housekeepers.
  • Input clean rooms into the computer, communicate effectively with internal departments such as guest services and maintenance.
  • Reporting late checkouts and guest requests as well as any work orders. Updating clean rooms in the database.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
UG

Housekeeping Supervisor Resume

Summary : Extensive background in customer-oriented service operations and housekeeping, including management, has more than 18 years of experience. Excellent communication skills; maintain positive relations with staff and customers in high-volume, fast-paced operations. Proven ability to handle currency and financial transactions accurately; resolve discrepancies promptly. Familiar with Microsoft Word, Microsoft Excel, e-mail, and the specialized systems Guest View, FOSSEE, OPERA, NiteVision and OnQ.

Skills : Housekeeping Supervisor, Janitorial, Staff Training, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping, Inventory Management, Budgeting, Customer Service

Description :

  • Supervises, coordinates, and performs housekeeping activities during a given shift to maximize quality cleaning services while ensuring all rules and procedures are being followed.
  • Inspects and evaluates the physical condition of facilities to determine the type of work needed.
  • Establish and implement operational standards and procedures for the department.
  • Investigate complaints about service and equipment and take corrective action.
  • Supervision of the housekeeping quality service supervises cleaning and standard rooms.
  • Assist in the administration of housekeeping services in safe and efficient compliance with policies and procedures.
  • Inspect rooms after room attendants have cleaned. Provide on the spot feedback to meet company standard.
  • Transport housekeepers to and from assigned work areas by way of golf cart.
  • Inspect vacated rooms, corridors, service rooms or halls, stairs, public lavatories, lobbies, lounges and vending.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
UG

Housekeeping Supervisor Resume

Headline : Bilingual Customer Service-oriented, with more than 6 years of experience as a Housekeeping Supervisor. Skilled at communicating with people from all backgrounds while providing exceptional customer service. A natural leader with a passion for team building and promoting positive company morale. Exceptional problem solving and conflict resolution skills with a superb work ethic and desire to succeed. Listens actively to questions and resolves issues and disputes tactfully and effectively.

Skills : Customer Service, Receptionist, Retail Sales, CPR, CPR Certification, Problem Resolution, Hospitality, File Management, Event Planning, Team Management, Leadership Training, Quality Management, Bookkeeping

Description :

  • Supervise, instruct, plan, and assign work to building cleaning staff.
  • Areas for cleanliness/order; receive any complaints and report to appropriate individuals for necessary action or adjustment.
  • Maintain inventory of linen/supplies and lost and found control point.
  • Collaborate with labor relations, EEO, and the human resource department to ensure policies and procedures are being met.
  • Ensure that the expectations of frontline supervisors manage daily duties.
  • Submit all documentation; pertaining to the daily operations of the various environmental maintenance programs.
  • Greet and speak to everyone within a 5-foot reach. Pull trash, high dust, disinfect. Patient care with patients.
  • Provide the team with proper cleaning supplies, and make sure they are in the area they are assigned.
  • Answer the phone and complete a communication log daily.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
UG

Housekeeping Supervisor Resume

Objective : Organized successful Housekeeping professional; alongside 2 years of management experience, seeking a position that can manage multiple priorities, grant strong work ethics, include the support of guidelines and procedures that will add value to growth and innovation within an organization.

Skills : Housekeeping Supervisor, Janitorial, Hospital

Description :

  • Assigned to the environmental service section; with direct oversight of over 20 employees.
  • Direct daily operations of the planning, organizing, and evaluation of hospital sanitation, environmental functions and control measures within the designated department.
  • Training new staff on our cleaning procedures, paying attention to details, making sure all rooms and public areas for the guest are clean and tidy.
  • Makeout daily lists with another supervisor for what rooms/houses staff will do daily.
  • Recheck houses, suites, and rooms after cleaned to make sure pass standards before the inspector does a final check.
  • Supervise and inspect our housekeepers to ensure that each assigned guest rooms are cleaned, all amenities are replenished for the next guests.
  • Open and closing duties and daily housekeeping boards assigned.
  • Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms assign duties, inspect work.
  • Investigate complaints regarding housekeeping service and equipment and take corrective action.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA