Front End Supervisor Resume Samples

The job duty of a Front End Supervisor is to train and coordinate the front end clerks. The job functions listed on the Front End Supervisor Resume include the following – supervising employees, monitoring sales, enforcing regulations, solving crises, assigning job duties to employees, maintaining and ensuring stock flow, making sure the front desk is well organized and neat at all times, solving sensitive issues in a timely manner, participating in the store’s promotional activities, and training new associates.

Those interested in this line of operation should display the following skills – the ability to motivate employees; staying aware of the company’s processes, great interpersonal skills, the potential to clearly articulate instructions and multiple task handling skills. A high school diploma is the minimum level of education needed for this job, although many employers necessitate a college degree from the job applicants.

 

Front End Supervisor Resume

Objective : Well-versed in adapting different ways under pressure in order to meet deadlines Demonstrated ability to analyze problems or adverse situations in a bid to provide well-placed customer services Great customer service knowlege.

Skills : Graphics Design, Word processing, Well over 75 wpm, Customer relations, knowledge of computers and networks.

Description :

    1. Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
    2. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
    3. Monitor sales activities to ensure that customers receive satisfactory service and quality goods.
    4. Inventory stock and reorder when inventory drops to a specified level.
    5. Instruct staff on how to handle difficult and complicated sales.
    6. Enforce safety, health, and security rules.
    7. Ensure product is correctly priced and registers function properly.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Journalism


Front End Supervisor/Book Keeper Resume

Objective : Para-professional versed in working with all learning styles. Regularly attends professional development seminars, faculty meetings and parent-teacher conferences to remain connected to the needs of children and their parents. Para-professional talented at making special needs children feel valued and accepted. Encourages each child to reach their full potential. Creative para-professional skilled at developing a wide range of engaging activities appropriate for children with special needs.

Skills : Empathy and compassion, time management and organizational.

Description :

    1. Maintained up-to-date knowledge of store policies regarding payments, returns and exchanges.
    2. Worked as a team member performing cashier duties, product assistance and cleaning.
    3. Expressed appreciation and invited customers to return to the store.
    4. Assisted customers with store and product complaints.
    5. Guaranteed positive customer experiences and resolved all customer complaints.
    6. Maintained adequate cash supply in cash drawers in multiple checkout stations.
    7. Responsible for ringing up customers in a timely manner and guaranteeing high level of customer service.
    8. Communicated all merchandise needs or issues to appropriate supervisors.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma


Front End Supervisor/Sales Associate Resume

Headline : 20 years of work experience in such diverse areas as: Customer Service Agent, Data Entry Analyst, Telemarketing Agent, and Assistant Supervisor All aspects of management to include, supervising staff and overseeing sales production.

Skills : Sourcing, Management, Hiring, HR, Graphic Design, Photography, Research, Social Media, Networking.

Description :

    1. Lead supervisor support over front of house transactions, cashiers and customer service.
    2. Opening and closing procedures involving closing and counting of cash drawers, ensuring store is clean and ready for opening o Resolving customer complaints while handling a high volume of customers in person and over the phone simultaneously.
    3. Maintaining a patient and extremely customer service oriented demeanor at all times.
    4. Ensuring front end is clean and free of clutter.
    5. Additional roles during employment with Michaels included event coordinator and price integrity coordinator.
    6. Scheduling classes and events, conducting children's classes, communication between other art teachers and store manager, planning projects for children's art classes, holding monthly store sponsored free craft event for children and families.
    7. Set up and take down of weekly ad signage, ensuring shelf prices were correct and up to date with system requirements.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
B.A. In Anthropology

Front End Supervisor/Customer Service Representative Resume

Headline : Seeking job opportunity that will allow me to utilize my four years of diverse customer service experience in my pursuit of achieving professional excellence, thus receiving maximum job satisfaction and optimum career growth.

Skills : Microsoft Office.

Description :

    1. Assist with interviewing and help train Team Members in a manner that builds and sustains a high-performance team and minimizes turnover as delegated by Team Leader and Associate Team Leader Establish and maintain a positive work environment that supports a high Team Member morale.
    2. Communicate and maintain Team Member safety and security standards.
    3. Maximize team potential through effective and proper policies and procedures.
    4. Responds promptly to customer needs and questions and requests assistance when necessary.
    5. Open and close department according to established procedures.
    6. Oversee team and resolve difficult customer situations.
    7. Determine break schedule and insure all necessary breaks are given.
    8. Communicate team concerns to the Team Leader and Associate Team Leader.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
MA In Biology

Front End Supervisor/Cashier Resume

Objective : Highly qualified Front End Supervisor with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Customer Service, Sales, Filing, Inventory, Stocking, Cash Handling, Microsoft, Supervisor, Computer Literate, Copying, Scanning, Print, Photoshop, Phone Etiquette, Cleaning, Spanish.

Description :

    1. Plan and develop new products and production processes.
    2. Recommend or execute personnel actions, such as hirings, evaluations, and promotions.
    3. Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.
    4. Confer with management or subordinates to resolve worker problems, complaints, or grievances.
    5. Keep records of employees' attendance and hours worked.
    6. Observe work and monitor gauges, dials, and other indicators to ensure that operators conform to production or processing standards.
    7. Plan and establish work schedules, assignments, and production sequences to meet production goals.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
High School Diploma

Lead Front End Supervisor Resume

Summary : Dedicated Customer Service Representative motivated to maintain customer satisfaction and contribute to company success. Enthusiastic person who values the customer and believes in: top notch communication, perfect attendance for work, having a positive attitude and upbeat energy, and making sure the customer walks out feeling happy and satisfied.

Skills : Typing 68 wpm.

Description :

    1. Customer service specialist Scheduling appointments, greeting, handling problems and/ complaints.
    2. Working with large amounts of money cash and credit card information.
    3. Investigate and resolve complaints regarding food quality, service, or accommodations in the food industry.
    4. Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in the dining facility.
    5. Perform some food preparation or service tasks such as cooking clearing tables, and serving food and drink when necessary.
    6. Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
    7. Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma

Front End Supervisor/Cash Office Clerk Resume

Objective : Highly successful administrator proficient at executing customer service management, reporting, and Scheduling functions; strong in client relations and critical thinking abilities with expertise in directing teams.

Skills : Microsoft, Customer Service, Administration, Admissions, Leadership, Sales.

Description :

    1. Revising sales and hours forecasts with the store manager as well as associate's performance through communication of goals, documenting and evaluating their performance; develop associates by providing Formal and informal performance based feedback.
    2. Maintaining associate data in automated system to record associate default department assignments, secondary assignments and associate availability.
    3. Facilitating the management of job requisitions while assisting the store manager in preparing job offers, including background and drug test paperwork.
    4. Assisting the store manager with changes in department-and-store level staffing and inter department staffing moves.
    5. Coordinating and maintained quarterly associate performance review schedules and incorporating these schedules into the schedules system as needed.
    6. Managing logistics of in-store workshops/clinics/community events including in-store signing and ordering materials.
    7. Followed-through on all critical inter-departmental escalations to increase customer retention rates.
    8. Resolved associate, tool and service delivery issues revealed by statistical reports.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Arts In Psychology

Front End Supervisor II Resume

Headline : Retail professional who excels in fast-paced environments. Extensive experience in customer service, merchandising, POS systems and cash handling.

Skills : Customer Service, Cash Handling, Retail, Supervising.

Description :

    1. Folded and arranged garments in attractive displays.
    2. Designed displays to make the store experience interactive, engaging and reassuring.
    3. Routinely answered customer questions regarding merchandise and pricing.
    4. Organized store merchandise racks by size, style and color to promote visually appealing environment.
    5. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
    6. Directed calls to appropriate individuals and departments.
    7. Maintained cleanliness and presentation of stock room and production floor.
    8. Provided ongoing guest service, including giving fashion advice.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Science In Chemistry Education

Front End Supervisor/Receiver Resume

Objective : Now that my husband is finally retired from the Military I am looking for a permanent place of employment and obtain a challenging position that will utilize my skills and experiences and which will also provide me with the opportunity for growth and advancement. I am a dedicated customer service professional with many years of experience in fast- paced environments seeking an opportunity to reenter the workforce.

Skills : Microsoft Office, Customer Service, Business Development, Fast Learner, Customer Relations, Public Relations, Marketing, Social Media Marketing, Social Media Management, Media Relations.

Description :

    1. Answered questions regarding the store and its merchandise.
    2. Greeted customers and ascertained customers' needs.
    3. Helped customers with questions, problems and complaints in person and via telephone.
    4. Stocked shelves and supplies and organized displays.
    5. Organized racks and shelves to maintain the visual appeal of the store.
    6. Verified that all customers received receipts for purchases.
    7. Developed positive customer relationships through friendly greetings and excellent service.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Marketing

Front End Supervisor/Cashier Resume

Objective : Qualified Customer Service Representative with 5 years in fast-paced call center environments, with extensive background in conflict resolution and customer care. Customer service professional seeking a management or supervisor role. Skilled in training staff and establishing rapport with clients.

Skills : fast learner, bilingual spanish cash handling, bookkeeing, customer serv.

Description :

    1. Operated a cash register for cash, check and credit card transactions.
    2. Cleaned and organized the store, including the checkout desk and displays.
    3. Identified potential shoplifters and alerted management.
    4. Handled all customer relations issues in a gracious manner and in accordance with company policies.
    5. Verified that all customers received receipts for their purchases.
    6. Worked with the management team to implement the proper division of responsibilities.
    7. Strategically scheduled team members to maintain optimal staffing levels at all times.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Pharmacy

Front End Supervisor III Resume

Objective : Extensive DSP certified, housekeeping, home care experience Professional and courteous telephone manner Microsoft word, Windows 98,excel Motivated to accept new challenges and complete assigned projects in an accurate and timely fashion Extremely dependable and detail-oriented.

Skills : Microsoft Office, Electronic Medical Records.

Description :

    1. Implemented new or enhanced methods on how to organize and run a success business.
    2. Strategize to find innovative ways to keep associates motivated in efforts to build moral.
    3. Was responsible for two departments Cashiers and Lot Associates; of which consists of anywhere from 30 to 50 associates at any given time.
    4. Supervise and provide technical direction to new cashiers, existing cashiers, and most importantly my Head Cashiers (Front End Supervisors in training).
    5. Was responsible for developing my Head Cashiers so they can oversee my cashiers is providing the best possible service to customers.
    6. Interviewed applicants for all aspects of the store: nevertheless, mainly interviewed for Cashiers and Lot Associate positions.
    7. Often asked by Assistant Managers and the Store Manager for my opinion or feedback on situations.
    8. Gained experience in the scheduling system, asked to write the store schedule for anywhere from 160 to 200 people including managers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Front End Supervisor Resume

Objective : Dedicated customer service professional with versatile sales support skill, developed through experience as an Assistant Store Manager, Cashier, Customer Service Representative, as well as Front-End Supervisor.

Skills : Computer Skills: Microsoft Word, PowerPoint, Excel, People Skills, Customer Satisfaction, Great Customer Service, Typing 45 Wpm, Writing and Speaking Skills, Leader/Supervisor.

Description :

    1. Assigned tasks to associates, staffed projects, tracked progress and updated managers, partners and clients as necessary.
    2. Oversaw daily office operations for staff of front end employees.
    3. Greeted customers entering the store to ascertain what each customer wanted or needed.
    4. Earned management trust by serving as key holder, responsibly opening and closing store.
    5. Politely assisted customers in person and via telephone.
    6. Answered product questions with up-to-date knowledge of sales and store promotions.
    7. Assisted customers with food selection, inquiries and order customization requests.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Business Administration