The job description of a Front End Manager is to effectively supervise and coordinate all activities at a retail shop. A professional Front End Manager Resume denotes work activities such as – handling customers requests, implementing effective front-end policies, assessing staff performance, scheduling shifts, training employees, ensuring safe work environment, supervising work and the staff, observing safety requirements, setting up and maintaining proper cleaning schedule for the whole department and adhering to procedures during emergency situations.
Those seeking to work in this position must depict throughout the resume the following abilities – time management skills, commercial awareness, sales orientation, physical strength and stamina, basic math knowledge, tolerance to dust and cleaning agents, computer proficiency and leadership skills. Most of the employers want their candidates to have a College degree in retail management. In some cases, prior work experience is also expected.
Objective : To obtain a Front End Manager position with an organization that will enable me to use my managerial, problem- solving & organizational skills, along with my strong work ethic, that will offer an opportunity for a long-term career.
Skills : Microsoft Office, Community Outreach, Communication Skills, Customer Service, Data Entry, Microsoft Excel, Microsoft Word, Management, Problem Solving, Social Media.
Description :
Coordinated food service activities of restaurant in a self-service buffet setting.
Executed daily operations of buffet menu and preparation.
Conferred with food preparation and other personnel to plan menus and related activities.
Directed hiring and assignment of dining room and cashier personnel.
Managed six employees and achieved significant improvements in their productivity.
Investigated and resolved food quality and service complaints.
Trained cashiers in proper money handling procedures.
Supervised six employees, scheduled work hours, resolved conflicts and determined salaries.
Experience
0-2 Years
Level
Entry Level
Education
Business Management
Front End Manager Resume
Objective : To obtain a leadership position where I am challenged to use my leadership skills and problem solving abilities to achieve and promote the overall utilization of company resources and return maximum profits.
Skills : Microsoft word, Invoicing, Powerpoint, Customer Service Skills.
Description :
Handpicked in a leadership role of Giant Eagle's concept stores called Market District.
Top performer in assessment testing with PCI Human Resources Consulting in customer service.
Achieved score of 90% as a National Registry of Food Safety Professionals Certified Safety Manager.
Trained and scheduled 60-75 employees and delegated work assignments in accordance with the collective bargaining agreement, effectively utilized employees and supplies to maximize the food service store's profits.
Managed inventories by tracking weekly reports and ordering supplies to maximize profits.
Analyzed customer satisfaction and employee satisfaction in order to identify areas needing improvement and developed processes and/or procedures to address issues.
Directed, oversaw and evaluated training needs in order to reduce turnover, promote efficiency and control labor costs.
Experience
0-2 Years
Level
Entry Level
Education
BS
Front End Manager Resume
Objective : Results-focused management professional offering over 10 years of progressive leadership and customer service experience. Goal oriented and dedicated to high levels of customer satisfaction. Proactive and organized with commitment to serve customers.
Skills : Microsoft Office, Front End Developer.
Description :
Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or performing services for customers.
Estimated consumer demand and determine the types and amounts of goods to be sold.
Formulated pricing policies for merchandise, according to profitability requirements.
Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Planned and coordinated advertising campaigns and sales promotions, and prepared merchandise displays and advertising copy.
Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Experience
2-5 Years
Level
Junior
Education
High School Diploma In Business
Front End Manager Resume
Summary : Responsible for creating an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.
Worked together with store management and shift managers to fulfill company directives and national objectives for store operation.
Directed calls to appropriate individuals and departments.
Assigned duties, responsibilities, and workstations to employees in accordance with work requirements.
Started off as a bagger but was soon promoted to the cash register and other departments within the store including product, bakery, and stocking grocery.
Completed a series of training sessions to advance from Assistant Manager to Store Manager.
Designed and implemented training for more than 75 personnel Ensure and assure all customers who enter and leave the fresh market are satisfied with the service received.
Enforced safety, health, and security rules.
Experience
7-10 Years
Level
Management
Education
High School Diploma In Business
Front End Manager Resume
Summary : Service-oriented manager with a seven-year background in human resource management and customer service. Core competencies include proficiency in all Microsoft applications, problem-solving, and efficiency in any working environment, as well as excellent communication and time management skills. I also handle tasks with accuracy and efficiency.
Skills : Typing, Computer, Budget, Payroll, Reports, Bookkeeping, Bank Deposits, Excel, Microsoft Word., Excel, Customer Service.
Description :
Fulled knowledge of Cashier, Customer Service, and Sales Associate positions.
Ensured smooth operation of front-end store operations, flow of customers, and monitored schedule of available personnel.
Resolved check-out issues, assist cashiers, monitoring the training of new associates.
Provided service to customers on the sales floor engaging department associates when necessary.
Maintained clean and safe active front-end area.
Handled cash, credit card, and check transactions and resolve payment issues on the floor.
Participated in customer training and education classes offered in the store.
Experience
10+ Years
Level
Senior
Education
Marketing
Front End Manager Resume
Objective : Seeking a Front End Manager position with a growing company where I can utilize my skills. a team player and love working with people. friendly, hardworking, and a fast learner. Am willing to do what it takes to ensure good customer service.
Skills : MS Office, Management Skills, Communication Skills.
Description :
Managed entire front-end staff including cashiers, baggers, courtesy clerks, parcel pick-up, cash office, and service desk personnel.
Compiled weekly front-end schedules in accordance with allotted payroll.
Responsible for the ordering and tracking of all supplies needed to conduct daily front-end operations.
Quickly adapted to changing needs and new products or merchandise per customer community request.
Monitored and budgeted all daily cash flow operations including audits of registers, loans, and collections of monetary funds.
Responsible for the use, selling, and maintenance of lottery tickets, Coinstar, and western union transactions.
Regularly responsible for overseeing and managing entire store operations.
Experience
2-5 Years
Level
Junior
Education
Master of Science
Front End Manager Resume
Summary : To establish a long-term career in a company where I may utilize my Front End Manager professional skills and knowledge to be an effective Front End Manager and inspiration to those around me.
Skills : Microsoft Office, Managing Skills, Training Skills.
Description :
Responsible for the functions below, in addition to other duties as assigned: Assisted the Store Manager with the operation of the retail store.
Completed the duties and responsibilities of the Store Manager in his/her absence.
Enforced all policies and procedures to ensure excellent customer service is provided and to maximize the P&L performance of the store.
Ensured the store opens and closes at the appropriate time.
Trained associates so the proper procedures are followed for cash transactions and bank deposits.
Interacted with vendors to order ad, seasonal, and basic merchandise and ice cream (where applicable) for the store.
Merchandised the seasonal aisle and non-seasonal, basic, and seasonal end-caps.
Experience
10+ Years
Level
Senior
Education
Bachelor Of Science
Front End Manager Resume
Objective : More than 4 years experience in security, customer service sales and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, payment processing, collections (over the phone and in-store) Possess solid computer skills. Excellent working knowledge using both Windows and Mac systems; Microsoft Office, CT DataTrac, and Various Pos Systems. Ability to train, motivate, and supervise customer service employees.
Skills : Western Union / Money Gram, Customer Service, Communications.
Description :
Maintained visually appealing and effective displays for the entire store.
Helped customers select products that best fit their personal needs.
Educated customers on product and service offerings.
Offered exceptional customer service to differentiate and promote the company brand.
Built customer confidence by actively listening to their concerns and giving appropriate feedback.
Built and maintained effective relationships with peers and upper management.
Recruited, hired, developed, and retained retail talent for the company.
Experience
2-5 Years
Level
Junior
Education
Diploma
Front End Manager Resume
Summary : Front End Manager professional with 15years of experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly.
Skills : MS Office, Communication Skills, Planning Skills.
Description :
Supervised and coordinated activities of workers engaged in customer service activities.
Planned, prepared, and devised work schedules, according to budgets and workloads.
Observed and evaluated workers' performance.
Issued instructions and assigned duties to workers.
Communicated with other departments and management to resolve problems and expedite work.
Interpreted and communicated work procedures and company policies to staff.
Helped workers in resolving problems and completing work.
Experience
10+ Years
Level
Senior
Education
Finance
Front End Manager Resume
Summary : Responsible for Gaining and maintaining knowledge of products sold within the departments and be able to respond to questions and make suggestions about products, Assisting with monitoring and control supply expenses for the department.
Skills : Monitoring Skills, Managing Skills, Communication Skills.
Description :
Maintained friendly and professional customer interactions.
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Provided an elevated customer experience to generate a loyal clientele.
Served as the main liaison between customers, management and sales team.
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