Front End Manager Resume Samples

The job description of a Front End Manager is to effectively supervise and coordinate all activities at a retail shop. A professional Front End Manager Resume denotes work activities such as – handling customers requests, implementing effective front-end policies, assessing staff performance, scheduling shifts, training employees, ensuring safe work environment, supervising work and the staff, observing safety requirements, setting up and maintaining proper cleaning schedule for the whole department and adhering to procedures during emergency situations.

Those seeking to work in this position must depict throughout the resume the following abilities – time management skills, commercial awareness, sales orientation, physical strength and stamina, basic math knowledge, tolerance to dust and cleaning agents, computer proficiency and leadership skills. Most of the employers want their candidates to have a College degree in retail management. In some cases, prior work experience is also expected.

 

Front End Manager Resume example

Front End Manager Resume

Objective : To obtain a Front End Manager position with an organization that will enable me to use my managerial, problem- solving & organizational skills, along with my strong work ethic, that will offer an opportunity for a long-term career.

Skills : Microsoft Office, Community Outreach, Communication Skills, Customer Service, Data Entry, Microsoft Excel, Microsoft Word, Management, Problem Solving, Social Media.

Description :

    1. Coordinated food service activities of restaurant in a self-service buffet setting.
    2. Executed daily operations of buffet menu and preparation.
    3. Conferred with food preparation and other personnel to plan menus and related activities.
    4. Directed hiring and assignment of dining room and cashier personnel.
    5. Managed six employees and achieved significant improvements in their productivity.
    6. Investigated and resolved food quality and service complaints.
    7. Trained cashiers in proper money handling procedures.
    8. Supervised six employees, scheduled work hours, resolved conflicts and determined salaries.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Business Management


Front End Manager Resume

Objective : To obtain a leadership position where I am challenged to use my leadership skills and problem solving abilities to achieve and promote the overall utilization of company resources and return maximum profits.

Skills : Microsoft word, Invoicing, Powerpoint, Customer Service Skills.

Description :

    1. Handpicked in a leadership role of Giant Eagle's concept stores called Market District.
    2. Top performer in assessment testing with PCI Human Resources Consulting in customer service.
    3. Achieved score of 90% as a National Registry of Food Safety Professionals Certified Safety Manager.
    4. Trained and scheduled 60-75 employees and delegated work assignments in accordance with the collective bargaining agreement, effectively utilized employees and supplies to maximize the food service store's profits.
    5. Managed inventories by tracking weekly reports and ordering supplies to maximize profits.
    6. Analyzed customer satisfaction and employee satisfaction in order to identify areas needing improvement and developed processes and/or procedures to address issues.
    7. Directed, oversaw and evaluated training needs in order to reduce turnover, promote efficiency and control labor costs.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BS


Front End Manager Resume

Objective : Results-focused management professional offering over 10 years of progressive leadership and customer service experience. Goal oriented and dedicated to high levels of customer satisfaction. Proactive and organized with commitment to serve customers.

Skills : Microsoft Office, 

Description :

    1. Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints.
    2. Directed and supervised employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers.
    3. Estimated consumer demand and determine the types and amounts of goods to be sold.
    4. Formulated pricing policies for merchandise, according to profitability requirements.
    5. Hired, trained, and evaluated personnel in sales or marketing establishments, promoting or firing workers when appropriate.
    6. Planned and coordinated advertising campaigns and sales promotions, and prepare merchandise displays and advertising copy.
    7. Conferred with company officials to develop methods and procedures to increase sales, expand markets, and promote business.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma In Business

Front End Manager Resume

Summary : Responsible for creating an environment that enables customers to feel welcome, important, and appreciated by answering questions regarding products sold within the department and throughout the store.

Skills : Microsoft Office, Excel, Outlook, Quickbooks, Customer Service, Office Management, Administration, Retail Management, Property Management.

Description :

    1. Worked together with store management and shift managers to fulfill company directives and national objectives for store operation.
    2. Directed calls to appropriate individuals and departments.
    3. Assigned duties, responsibilities, and work stations to employees in accordance with work requirements.
    4. Started off as a bagger but was soon promoted to the cash register and other departments within the store including product, bakery, and stocking grocery.
    5. Completed a series of training sessions to advance from Assistant Manager to Store Manager.
    6. Designed and implemented training for more than 75 personnel Ensure and assure all customers who enter and leave the fresh market are satisfied with service received.
    7. Enforced safety, health, and security rules.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma In Business

Front End Manager Resume

Summary : Service oriented manager with a seven year background in human resource management and customer service. Core competencies include proficient in all Microsoft applications, problem solving, and efficient in any working environment, as well as excellent communication and time management skills. I also handle tasks with accuracy and efficiency.

Skills : Typing, Computer, Budgets, Payroll, Reports, Bookkeeping, Bank Deposits, Excel, Microsoft Words., Excel, Customer Service.

Description :

    1. Fulled knowledge of Cashier, Customer Service, and Sales Associate positions.
    2. Ensured smooth operation of front-end store operations, flow of customers, and monitor schedule of available personnel.
    3. Resolved check-out issues, assist cashiers, monitor training of new associates.
    4. Provided service to customers on sales floor engaging department associates when necessary.
    5. Maintained clean and safe active front end area.
    6. Handled cash, credit card, and check transactions and resolve payment issues on the floor.
    7. Participated in customer training and education classes offered in store.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Marketing

Front End Manager Resume

Objective : Seeking a Front End Manager position with a growing company where I can utilize my skills. a team player and love working with people. friendly, hardworking, and a fast learner. Am willing to do what it takes to ensure good customer service.

Skills : MS Office, Management Skills, Communication Skills.

Description :

    1. Managed entire front end staff including cashiers, baggers, courtesy clerks, parcel pick-up, cash office and service desk personnel.
    2. Compiled weekly front end schedules with accordance to allotted payroll.
    3. Responsible for the ordering and tracking of all supplies needed to conduct daily front end operations.
    4. Quickly adapted to changing needs and new products or merchandise per customer community request.
    5. Monitored and budget all daily cash flow operations including audits of registers, loans and collections of monetary funds.
    6. Responsible for the use, selling, and maintenance of lottery tickets, coinstar, and western union transactions.
    7. Regularly responsible for the overseeing and managing of entire store operations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Master of Science

Front End Manager Resume

Summary : To establish a long-term career in a company where I may utilize my Front End Manager professional skills and knowledge to be an effective Front End Manager and inspiration to those around me.

Skills : Microsoft Office, 

Description :

    1. Responsible for the functions below, in addition to other duties as assigned: Assisted the Store Manager with the operation of the retail store.
    2. Completed the duties and responsibilities of the Store Manager in his/her absence.
    3. Enforced all policies and procedures to ensure excellent customer service is provided and to maximize the P&L performance of the store.
    4. Ensured the store opens and closes at the appropriate time.
    5. Trained associates so the proper procedures are followed for cash transactions and bank deposits.
    6. Interacted with vendors to order ad, seasonal, and basic merchandise and ice cream (where applicable) for the store.
    7. Merchandised the seasonal aisle and non-seasonal, basic, and seasonal end-caps.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor Of Science

Front End Manager Resume

Objective : More than 4 years' experience in security, customer service sales, and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, payment processing, collections (over the phone and in-store) Possess solid computer skills. Excellent working knowledge using both Windows and Mac systems; Microsoft Office, CT DataTrac, and Various Pos Systems. Ability to train, motivate, and supervise customer service employees.

Skills : Western Union / Money Gram, Customer Service, Communications.

Description :

    1. Maintained visually appealing and effective displays for the entire store.
    2. Helped customers select products that best fit their personal needs.
    3. Educated customers on product and service offerings.
    4. Offered exceptional customer service to differentiate and promote the company brand.
    5. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
    6. Built and maintained effective relationships with peers and upper management.
    7. Recruited, hired, developed, and retained retail talent for the company.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Front End Manager Resume

Summary : Front End Manager professional with 15years of experience interacting with the public. Highly qualified in service-based, hospitality positions requiring an emphasis on customer satisfaction in a fast-paced environment. Strong team player and leader. A proven and verifiable record for utilizing strong technical and interpersonal skills to enhance organizational efficiency and profitability. Committed to quality performance with an ability to learn new procedures quickly.

Skills : MS Office, Communication Skills, Planning Skills.

Description :

    1. Supervised and coordinated activities of workers engaged in customer service activities.
    2. Planned, prepared, and devised work schedules, according to budgets and workloads.
    3. Observed and evaluated workers' performance.
    4. Issued instructions and assigned duties to workers.
    5. Communicated with other departments and management to resolve problems and expedite work.
    6. Interpreted and communicated work procedures and company policies to staff.
    7. Helped workers in resolving problems and completing work.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Finance

Front End Manager Resume

Summary : Responsible for Gaining and maintaining knowledge of products sold within the departments and be able to respond to questions and make suggestions about products, Assisting with monitoring and control supply expenses for the department.

Skills : Monitoring Skills, Managing Skills, Communication Skills.

Description :

    1. Maintained friendly and professional customer interactions.
    2. Greeted customers entering the store to ascertain what each customer wanted or needed.
    3. Described product to customers and accurately explained details and care of merchandise.
    4. Earned management trust by serving as key holder, responsibly opening and closing store.
    5. Politely assisted customers in person and via telephone.
    6. Provided an elevated customer experience to generate a loyal clientele.
    7. Served as the main liaison between customers, management and sales team.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associate Of Applied Science In Criminal Justice

Front End Manager Resume

Headline : Responsible for Assisting store management in preparing the store/department budget, profit and loss reviews, and take appropriate action on all financial reports.

Skills : Event Planning, Advertising, Sales, Social Media Marketing, Presentation Skills, Multi-Line Phone System, Conflict Resolution, Training, Interviewing.

Description :

    1. Trained workers in food preparation, and in service, sanitation, and safety procedures.
    2. Compiled and balanced cash receipts at the end of the day or shift.
    3. Performed various financial activities such as cash handling, deposit preparation, and payroll.
    4. Resolved customer complaints regarding food service.
    5. Purchased or requisition supplies and equipment needed to ensure quality and timely delivery of services.
    6. Observed and evaluated workers and work procedures to ensure quality standards and service, and complete disciplinary write-ups.
    7. Inspected supplies, equipment, and work areas to ensure efficient service and conformance to standards.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Consultant
Education
Education
Diploma

Front End Manager Resume

Summary : Seeking a Front End Manager position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.

Skills : Microsoft office, Type 60+ wpm, Customer service skilled.

Description :

    1. Developed positive customer relationships through friendly greetings and excellent service.
    2. Operated a cash register for cash, check, and credit card transactions with accuracy.
    3. Identified potential shoplifters and alerted management.
    4. Handled all customer relations and issues in a gracious manner and in accordance with company policies.
    5. Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
    6. Fostered a positive work environment by consistently treating all employees and customers with respect and consideration.
    7. Answered customer telephone calls promptly and in an appropriate manner.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
GED

Front End Manager Resume

Objective : Focused and efficient Front End Manager with over 5 years experience. Effective communicator with patience and attentive listening skills. Highly skilled in representing employers in an intelligent and professional manner. Interested in a career that will challenge these skills and encourage growth. Sincerely enjoy interacting with the public, in person, or over the phone.

Skills : Office Suite, 40 WPM, Sage 50, QuickBooks, Basic HTML coding.

Description :

    1. Compiled and maintained non-monetary reports and records.
    2. Answered customers' questions, and provide information on procedures or policies.
    3. Paid company bills by cash, vouchers, or checks.
    4. Computed and recorded totals of transactions.
    5. Monitored checkout stations to ensure that they have adequate cash available and that they are staffed appropriately.
    6. Processed merchandise returns and exchanges.
    7. Calculated total payments received during a time period, and reconcile this with total sales.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Diploma

Front End Manager Resume

Summary : Experienced Shift Manager adept at problem-solving, customer service, and hiring and training hardworking, quality staff. strong interpersonal skills and extensive retail and sales experience. Motivated practiced in customer relations, sales, and inventory control. Demonstrated skill in improving store operations, increasing top-line sales, and reducing costs. Reliable with 35 years in retail sales. Coaches and encourages staff toward advancement using an enthusiastic and supportive attitude.

Skills : Customer Service Skills, Computer, Register, Management, Pharmacy Technician, Inventory Control, Records Keeping, Human Resources.

Description :

    1. Delivered excellent customer service by greeting and assisting each customer.
    2. Addressed customer inquiries and resolved complaints.
    3. Designed and implemented customer satisfaction metrics.
    4. Stocked and restocked inventory when shipments were received.
    5. Reorganized the sales floor to meet company demands.
    6. Directed and supervised employees engaged in sales, inventory-taking and reconciling cash receipts.
    7. Determined staff promotions and demotions, and terminated employees when necessary.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma

Front End Manager Resume

Objective : Responsible administrative support professional with extensive experience in promotional materials and multi-vendor environments. Organized and detail-oriented with strengths in project management and inventory control.

Skills : Speak and write English and Tagalog fluently.

Description :

    1. Supervised and oversaw 20 employees within the front end department.
    2. Reduced staff turn-over by 45% through innovative retention and recruiting programs.
    3. Verified cash deposits by checking that all money is accounted for.
    4. Planned and set a schedule for all employees that I oversee.
    5. Worked closely with store manager, and assistant store managers.
    6. Assisted with interviews of all front end employees.
    7. Developed comprehensive forecasts to determine hiring and staffing needs.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Business Administration