Broadband Technician Resume Samples

A Broadband Technician will install, maintain and troubleshoot the communication system of an organization. The Broadband Technician Resume lists the following activities that are completed by these technicians – installing and repairing networking products, analyzing and troubleshooting technical problems, checking total line quality, testing high-speed internet, networking and VDSL; connecting wires and cables to terminals, removing and replacing hardware, identifying and working with telecom color-coded wires or cables; repairing defective broadband service, and maintaining equipment in working condition.

The most sought-after qualification for this job role includes – a very thorough knowledge of broadband technology and service, attention to safety, troubleshooting skills, working knowledge of computer operating system, the ability to operate hand and power tools, physical fitness to work under extreme weather conditions and expertise in providing quality service. It is common to see on the resumes an Associate’s degree or an Engineering degree in the field of Telecommunications.

 

Broadband Technician Resume example

Broadband Technician Resume

Objective : Extensive background in customer service. Demonstrated ability to handle several tasks at once. Won recognition from all previous employers. Successful in dealing with difficult customers.

Skills : Computer Hardware.

Description :

    1. Climb communication towers to install, replace, or repair antennas or auxiliary equipment used to transmit and receive radio waves.
    2. Inspect completed work to ensure all hardware is tight, antennas are level, hangers are properly fastened, proper support is in place, or adequate weather proofing has been installed.
    3. Install, or coordinate installation of, new or modified hardware, software, or programming modules of telecommunications systems.
    4. Communicate with telecommunications vendors to obtain pricing and technical specifications for available hardware, software, or services.
    5. Note differences in wire and cable colors so that work can be performed correctly.
    6. Test circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
    7. Test repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
    8. Repair or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Diploma


Broadband Technician III Resume

Headline : To obtain a job with an established company, that will allow me to grow with them. So that I can continue to learn my field of work that I can potentially make a career out of. At this point I have 5 years experience rigging, I have 2 years experience as a lead rigger/pump operator.

Skills : Attention To Detail Dependability Adaptability/Flexibility.

Description :

    1. Provide the cable subscriber with the best possible installation, while maintaining all system specifications, and procedures.
    2. Makes decisions as to type of repair required, but decisions are restricted by routing of cable installations.
    3. Must determine whether to repair or replace equipment as needed by inspecting subscriber premises to determine the appropriate method of installation.
    4. Works closely with the Dispatch Center for work assignments such as trouble reports and service orders.
    5. Record transmission readings, daily time, and function codes in required documentation.
    6. Operates vehicles, hand tools, power tools, ladders, VCR's, televisions, signal level meters, volt meters, converters, cable locators, leakage detection devices, test equipment.
    7. Completes required paperwork including installation checklist, timesheets, service orders, vehicle inspection report, various logs, noting or problems requiring attention of other staff members.
    8. Maintains a clean and organized company vehicle/ equipment.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Electrical Engionerring


Broadband Technician II Resume

Objective : Performing daily Fiber and Copper installations and repairs, as well as advance troubleshooting on Coax, Ethernet, and Fiber jobs. Organized Electrical-Retail Sales Manager with 9 + years sales experience. Proven track record of implementing successful sales programs to exceed company goals, Increasing company profits, and Improving overall team efforts.

Skills : Customer Service, Microsoft Word, Microsoft Office, Type 35 Wpm.

Description :

    1. Perform on-site installation work related to internet connection, TV connection or telephone line Repair and troubleshooting work related to various kinds of telecommunication systems and making sure that the problem doesn't occur again.
    2. Receiving service calls and providing on-call assistance is also part of the profile of a broadband technician.
    3. Maintain detailed records of the customers and the services offered to them.
    4. Handing over service cost and receiving payments is also a duty of a broadband technician.
    5. Skills Used Perform on-site installation work related to internet connection, TV connection or telephone line Repair and troubleshooting work related to various kinds of telecommunication systems and making sure that the problem doesn't occur again.
    6. Receiving service calls and providing on-call assistance is also part of the profile of a broadband technician.
    7. Maintain detailed records of the customers and the services offered to them.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Certificate

Broadband Technician I Resume

Summary : A strong team leader with the ability to motivate others and work well with a diverse production workforce, Dedicated to achieving the company's goals. Ability to learn challenging concepts quickly recognized as a creative and effective technical leader, troubleshooter and problem solver. Strong communication, documentation, reporting, and support skills with colleagues, clients, and vendors at all levels.

Skills : Customer Service, Personnel Management, Personnel Management, Military, Supervisor, Conflict Resolution, Community Outreach.

Description :

    1. Noted differences in wire and cable colors so that work can be performed correctly.
    2. Tested circuits and components of malfunctioning telecommunications equipment to isolate sources of malfunctions, using test meters, circuit diagrams, polarity probes, and other hand tools.
    3. Tested repaired, newly installed, or updated equipment to ensure that it functions properly and conforms to specifications, using test equipment and observation.
    4. Inspect equipment on a regular basis in order to ensure proper functioning.
    5. Repaired or replace faulty equipment such as defective and damaged telephones, wires, switching system components, and associated equipment.
    6. Demonstrated equipment to customers and explain how it is to be used, and respond to any inquiries or complaints.
    7. Analyzed test readings, computer printouts, and trouble reports to determine equipment repair needs and required repair methods.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Associate In Arts

Sr. Broadband Technician Resume

Summary : Professional communication skills . Diligent multitasking capable worker . Strong leadership and motivational skills . Well-developed sense of urgency . Exceptional computer skills.

Skills : Technology, Communication Skills, Customer Service, Computer Skills, Problem Solving.

Description :

    1. Managed personal daily route of in-home installations, troubleshooting service repair calls, and cable network plant maintenance.
    2. Worked closely with customers building a professional relationship as the face of the company to meet their installation needs and solve their issues with our offered services.
    3. Conducted customer education on use of our equipment.
    4. Completed and organized detailed service records.
    5. Responsible for working unsupervised and tending to company vehicle and equipment.
    6. Worked safely within strict industry standards in hazardous environments.
    7. Selected Achievements: 100% positive feedback score in voice of customer post appointment satisfaction survey year to date.
    8. Placed within top 25% of technicians in multiple state key market area in metrics for efficiency and craftsmanship year to date.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Criminal Justice

Associate Broadband Technician Resume

Headline : A self motivated and organized professional with a strong background in administrative management with a high-end mechanical aptitude.

Skills : Strong knowledge of technological devices Exceptional at multi-tasking Well-organized individual, with strong interpersonal skills.

Description :

    1. Inspect work sites to determine material requirements for the installation of digital cable, high speed Internet and phone services.
    2. Maintain cable systems by installing, repairing, programming, and upgrading cable infrastructure.
    3. Troubleshoot and resolve Internet and or cable signal loss issues using tools such as a volt/ohm meter and a SLM (signal level meter).
    4. Updates job knowledge by participating in educational opportunities; reading technical publications.
    5. Maintain customer rapport by listening to and resolving concerns; answering questions.
    6. Understand, adhere to, and promote environmental, health & safety policies.
    7. Manage pole climbing and working at heights and small confined spaces.
    8. Safely operate company fleet vehicle and maintain clean driving record.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Asst. Broadband Technician Resume

Summary : To obtain long-term employment in a challenging position where i can prove my abilities, use my skills and experiences, and have an opportunity in advancement.

Skills : IT, Networking, Telecommunications.

Description :

    1. Travel to customers' premises to install, maintain, or repair audio and visual electronic reception equipment or accessories.
    2. Inspect or test lines or cables, recording and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
    3. Splice cables, using hand tools, epoxy, or mechanical equipment.
    4. Measure signal strength at utility poles, using electronic test equipment.
    5. Set up service for customers, installing, connecting, testing, or adjusting equipment.
    6. Place insulation over conductors or seal splices with moisture-proof covering.
    7. Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, using bucket trucks, or by climbing poles or ladders, or entering tunnels, trenches, or crawl spaces.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Liberal Arts

Broadband Technician/Consultant Resume

Summary : To obtain a challenging position with growth potential that would utilize and enhance leadership and a high level of motivation.

Skills : Bucket truck experience, Basic Construction, Basic electrical knowledge.

Description :

    1. Installed, relocated, disconnected, troubleshot and audited cable service and ancillary equipment.
    2. Followed departmental installation policies in compliance with OSHA and NEC standards.
    3. Responded to customer requests and questions in a professional, courteous, and effective manner.
    4. Maintained an up-to-date knowledge of equipment and program services/listings in order to provide information to customers and market company products.
    5. Prepared and maintained logs, reports and other related documentation in accordance with policies.
    6. Properly operated and maintained tools and equipment.
    7. Responsible for taking home company truck equipped with tools and safety equipment.
    8. Maintained, organized and stocked vehicle with the proper equipment in order to perform duties.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma

Broadband Technician Lead Resume

Objective : Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : Military, Communications, Microsoft Office, Server, Windows, Customer Service, Leadership, Leadership Development, Field Communications.

Description :

    1. Responsible for installation and repair of CATV services in the Shentel Cable systems.
    2. Services include basic and premium CATV services involving the installation of digital set top boxes.
    3. Supports the installation of CATV based internet access and voice services.
    4. Supports some system troubleshooting and repairs.
    5. Daily contact with customer concerning service problems and installation of equipment as well as testboard regarding clearing troubles.
    6. Frequent contact with manufacturers for technical assistance.
    7. Working conditions include climbing, attics with fluctuation of temperatures, small crawl spaces, heights, driving approximately 50 to 100 miles a day.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Broadband Technician/Consultant Resume

Summary : Seeking a challenging opportunity that will allow me to utilize my strong work skills, educational background, and ability to work well with people. Self-motivated and able to work both independently and as a collaborative member of a team.

Skills : Operation Monitoring, Quality Control Analysis, Troubleshooting.

Description :

    1. Installed and configured customer computers, wireless routers, television sets, cable set-top equipment and other similar equipment.
    2. Helped with field training of new employees going through the company training program.
    3. Performed all work as necessary to conform to quality, security and safety control guidelines, including compliance with requirements outlined in OSHA and FCC regulations.
    4. Followed procedures outlined in Technical Quality Assurance, National Electric Code, National Electrical Safety Code, and other Technical Operations standards.
    5. Scored 80% or better on all quality assurance audits.
    6. Maintained all assigned assets such as test meter, safety equipment, and ladders.
    7. Managed, tracked and organized client equipment and small parts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Architectural Technology

Broadband Technician/Executive Resume

Objective : Over 7 years of field experience and 5 years of IT experience seeking long term, full time employment.

Skills : CompTIA A+, Network +.

Description :

    1. Analyzes & troubleshoots basic technical problems or issues.
    2. Reviews & discusses service order requirements and equipment requests with customers, evaluating customers' telecommunication needs and suggesting additional/alternative service as appropriate.
    3. Connects wires & cables to terminals, and attaches/detaches various kinds of hardware to wires, cables, buildings, and poles.
    4. Uses hand tools, power tools, and specialty tools, including electronic measuring devices such as Sidekick, HST, 965, VOM and Tech Tad.
    5. Performs a continuity and/or conformance testing.
    6. Reads and interprets customer service orders, repair tickets, technical drawings, maps, blueprints, diagrams, etc.
    7. Designated employees and performs specified work.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
B. A. In Communications

Broadband Technician Resume

Objective : Culture supports an outstanding customer Installation background with my retail sales & leadership experience, I believe that I can be an asset to the customer service department while rising to the occasion of new guidelines, processes and experiences.

Skills : Information Technology, Microsoft Office, Microsoft.

Description :

    1. Installed, maintained and removed radio frequency cable systems.
    2. Integrated Voice-over-IP (VOIP) for analog-to-digital phone and alarm systems.
    3. Monitored, repaired and maintained RF and fiber optic signal levels.
    4. Maintained vehicle with regular service checkups according to schedule and kept it clean of loose parts, dirt or debris.
    5. Coordinated technicians in the field to help accomplish job tasks or assist other technicians that needed help.
    6. Worked with business and enterprise sales to troubleshoot network issues so as to identify responsible party for problem resolution.
    7. Trained new technicians to exceed all areas of job requirements by providing top quality customer service quickly while resolving issues efficiently.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Project Management