Business Process Consultants are involved in analyzing data, developing solutions and recommending effective results. These consultants are responsible to shoulder various responsibilities such as researching complex issues that surround the business process, stimulating and testing process improvements, communicating changes and providing training to impacted units. Reporting typically to the top management, these professionals offer advice to the company on various issues like operational structure, asset management, and financial planning. This crucial role requires the consultants to start right from data gathering to identifying solutions and making recommendations to the company/clients.
Candidates desiring to make this line as their career need to be creative, highly analytical and possess communicative skills to persuade clients. Generally, these consultants are hired from Business, Economics, Statistics, Marketing, Computer Science or Engineering stream, however, candidates projecting an MBA in the Business Process Consultant Resume would prove to be advantageous to seek this job post.
Summary : Dynamic and accomplished Senior Business Process Consultant with a passion for and proven expertise in Process & Performance Improvement. Well rounded and in-depth experience in supporting, supervising, coordinating and continually improving administrative and operational efforts, strategies, tools, practices, and resources.
Skills : Lean Six Sigma, Microsoft Office, Communications, Coaching And Development, Problem Solving
Responsible for assisting the organization in the ongoing management and delivery of business process improvement initiatives across the organization.
Analyzed processes to identify areas for improvement, increased efficiency and cost reduction.
Conducted Lean Six Sigma Yellow Belt training for management-level employees and provided ongoing coaching and guidance on process improvement projects to reinforce knowledge.
Designed processes for new technological applications and/or upgrades to maximize the utilization of system features and functionalities.
Reduced cycle time for Talent Management post-new-hire workflow by 40%.
Performed root cause analysis to improve data quality.
Analysed and recommendations resulted in a 75% error reduction.
Supported operating division teams in identifying, verifying, analyzing, and implementing process improvement and process re-engineering opportunities.
Lead Business Process Consultant Resume
Summary : Results-oriented Lead Business Process Consultant with more than 9 years' experience designing and delivering process and system enhancements that increase efficiency, turnaround time, and revenue. Strong project management skills with record of success managing multiple concurrent projects from development to completion. Quality review and consultative experience.
Skills : Business Analysis, Process Reengineering, Process Improvement, Internet Software Development.
Managed and configure requirements management tool in support of new requirements methodology.
Supported development and implementation of Business Process Management team and methodology including supporting technology.
Managed configuration and design of requirements management tool, including training materials, best practices and methodology to support requirements gathering.
Supported development of thin-layer end to end claim processing using the Agile Development Methodology.
Conducted process analysis and development of L1-L5 process maps for use in development in Training and Policy and Procedure development and on-going process management.
Gathered business and functional requirements for HealthEdge HealthRules system implementation and testing.
Evaluated, recommended, and supported the implementation of new business processes.
Bachelor Of Science
Junior Business Process Consultant Resume
Objective : Junior Business Process Consultant skilled in analyzing and improving business practices, processes, and systems to achieve greater efficiency, productivity, accuracy, timeliness, and service level. Exceptional written and verbal communication and graphic design skills with experience developing manuals, reports, and presentations utilizing complex graphics.
Skills : Project and Process Management, Account Management, Financial Management.
Assisted managers to make business decisions by identifying trends and patterns in a company's stored operational data.
Analyzed inventory and sales for internal customers and stored in company-wide repositories.
Designed daily reports, such as those that sales managers use to track demand for specific products in different geographic regions.
Generated one-time, ad- hoc reports by crafting a custom query against the data repository.
Created technical documents, organized and lead SME sessions and documented reporting requirements.
Lead requirements gathering sessions with Operational Groups translated requirements into technical specification documentation.
Ability to manage a heavy workload, achieve results while meeting project deadlines with minimal supervision.
Bachelor Of Arts
Business Process Consultant - Entry Level Resume
Objective : Business Process Consultant possessing excellent organizational, relationship management, problem-solving and interpersonal skills with cross-cultural adaptation. Seeking a leadership role within a dynamic organization that is committed to delivering value, innovation, and world-class service through continuous process improvement.
Reported to VP of Operations for fiduciary investment consulting service, lead projects to standardize workflow and implement support systems in order to increase process efficiency and improve scalability.
Led implementation of customer relationship management system (Red Alerts).
Wrote requirements, conducted the selection process, mapped process review findings to system features directed consulting services through iterative development sessions.
Led business process review and definition project.
Designed, planned, organized, and facilitated inventory of business processes.
Identified efficiency opportunities, misalignments between procedures and business objectives, underspecified roles and responsibilities.
Documented findings as recommendation reports and process flow diagrams; implemented improvements through daily standups and leadership coaching.
Master Of Science
Associate Business Process Consultant Resume
Objective : To secure challenging assignments as a professional in areas trained and experience gained in, where one can grow along with organization with great responsibility. To build a long-term promising career with a good firm which encourages professional growth
through a wide range of challenging assignments, thus making the best use of the skills, abilities, and knowledge.
Skills : Lean Six Sigma, Microsoft Office, Google Chrome, Computer Proficient, SAP Administration
Consulted with client teams on the implementation approach, business configuration, and enterprise deployment of product development solutions.
Guided clients in the development of program roadmaps and detailed project plans.
Delivered implementation models for how to approach Product Lifecycle Management solutions in the context of the clients' business model and culture.
Oversaw engagements for a diverse client base (medical device, aerospace, technology manufacturing, and fashion accessory industries).
Developed unique conceptual models that drove cross-domain IT and business process conversations.
Facilitated resolution of process/priority differences between customer organizations.
Delivered strategic assessments requiring the rapid investigation, analysis, and presentation of findings to executive management.
Masters of Science
Business Process Consultant I Resume
Summary : Business Process Consultant I with over 10 plus years of Project Management, Business Process Modeling Engineering, Implementation, Strategy, Regulatory Risk, Compliance and SDLC experience. A highly creative and aggressive person capable of forming and maintaining positive and productive team environments.
Skills : Microsoft Excel, Word, Access, & PowerPoint, Strong Communication, Interpersonal, Time Management, Organization, And Follow-Up Skills.
Prioritized all run-state and future initiatives related to the entire workforce management (WFM) system.
Provided guidance and give direction to onshore and offshore scrum teams as Product Owners within an agile environment.
Built strategic partnerships with end-users across the organization to assess needs.
Lead a cross-functional team to influence leaders, vendors, and internal partners on future roadmap/phases after gathering Stores and HQ end-user feedback.
Created content and facilitate quarterly virtual training sessions for Store HR end users.
Implemented a new $70M Kronos system, which resulted in $30M in annual savings.
Developed strategies and solutions, manage change, and enhance business outcomes.
Bachelor Of Science
Business Process Consultant - Temp Resume
Headline : Experienced Business Process Consultant with excellent written and oral communication skills. Adept at learning new technologies under limited time frames. Team facilitator, strong technical background and problem-solving skills, code/test QA, and mentor to junior personnel.
Skills : International Project Management, Six Sigma Analyst, Regulatory Compliance, Budget Management, IS Requirements Mangement, System Implementation.
Participated in the delivery of custom Workday reports supporting payroll end to end audit requirements.
Worked with the technical team to ensure reports were migrated properly to each test environment.
Facilitated meetings to gather and clarify complex business requirements, and review the results for acceptance sign off.
Ensured accuracy of employee taxation state information.
Determined the root cause to be the interface from the Workday system of record to Informatica which dropped transactions.
Used Excel and MS Access to transform and compare data from multiple legacy systems and Workday.
Met with users to discuss data discrepancies and assign action items for remediation.
Bachelor Of Arts
Business Process Consultant/Program Manager Resume
Summary : Business Process Consultant/Program Manager who brings expert project management, diagnostic, troubleshooting, and problem-solving skills, plus strong interpersonal, communication, organization, and multi-tasking abilities. Strong analytical and problem-solving skills, capable of addressing relevant facts and recommending solutions. Excellent communication, facilitation, and mentoring skills.
Skills : Project Management, Cerner, Oracle SQL, Business Analysis, Process Reengineering, Process Improvement
Responsible for developing and maintaining orderable Database for Ambulatory Electronic Medical Record Project.
Built Excel VBA macros and pivot table reports using SharePoint data.
Designed and maintained the 60-page Electronic Medical Record Intranet site.
Participated in the entire system life cycle of Ambulatory Electronic Medical Record project.
Collaborated in Patient Outcomes Order Set project, implementing clinical user data in clinical order sets.
Designed, developed, and delivered training to end-users.
Defined and implemented additional standard IT policies and procedures.
Business Process Consultant - Contract Resume
Headline : Creative and strategic Business Process Consultant committed to long-range development, productivity, and profitability; driven to exceed expectations of both customer's needs and department goals. Skilled at collaborating with cross-functional teams to deliver value and achieve the agreed KPIs.
Skills : New Business Development, Process Management, B2B Prospecting, B2B Outside Sales, Canvassing, Business Operations
Consulted and designed business workflow solutions.
Interfaced with all levels of the internal and external organization ensuring successful implementation of product and services.
Prospected in high volumes within multiple verticals utilizing: cold calling, in-person prospecting, and networking of potential and existing clients.
Excelled in: Strong communication, interpersonal, time management, organization, and follow-up skills.
Resulted in outstanding customer service and high customer retention rates.
Managed high monthly quotas in both equipment and service agreements.
Worked with the laboratory team to define clinically orderable.
Bachelor Of Science
Business Process Consultant - Full Time Resume
Headline : Business Process Consultant, successful in collecting and analyzing data and collaborating with teams throughout the organization to introduce new processes and technology changes seamlessly to the organization. Represents the business area on cross-functional initiatives and as the subject matter expert for systems, processes, and data.
Skills : Microsoft, ERP, Business Process, Data Analysis, Reporting.
Built business requirements, provide input and direction on SAP system design for over 1k Marketing and Finance users.
Developed test scripts and conduct system testing.
Prepared presentations and make recommendations for business decisions.
Conducted training and initial post-go-live system support.
Implemented SAP CRM (Customer Relationship Management) which enhanced work process productivity and visibility to over $1B in Marketing spend.
Managed ambiguity along with resource constraints and staffing challenges to deliver the project on time and on budget.
Engaged business teams throughout the project to ensure a seamless transition and improve system adoption.
Bachelor Of Arts
Business Process Consultant Resume
Headline : A highly motivated Business Process Consultant who is well rounded, and has a unique ability to collaborate with a variety of associates. Highly effective in promoting a positive, productive environment. A detail-oriented, well-organized, skilled in setting priorities, an effective problem solver, and a thorough researcher.
Organized leads and facilitates cross-functional project teams.
Developed metrics that provide data for process measurement, identifying indicators for future improvement opportunities.
Collected data to identify the root cause of problems.
Measured performance against process requirements.
Aligned improvement to performance shortfalls.
Provided consultation on the use of re-engineering techniques to improve process performance and product quality Delivered presentations and training courses including measurement, analysis, improvement, and control.
Surveyed and analyzed best practices for techniques and processes.