Claims Adjuster Trainee Resume Samples

The Claims Adjuster Trainee is an entry-level role working in the insurance industry. The job role is responsible for investigating and processing insurance claims. Major duties and work activities associated with the post are listed on the Claims Adjuster Trainee Resume as – reviewing claims, collecting evidence, interviewing involved parties; and evaluating the extent of coverage. The Claim Adjuster Trainee works under the guidance of experienced claims adjusters to learn the industry’s best practices, policies, and procedures, solve claims, and ensure fair and timely compensation to policyholders. Handling complex cases and developing negotiation skills to effectively address claimant’s concerns are also part of the job description.

The job skills needed for excelling in this role include the following – attention to detail, strong communication skills, and problem-solving skills, the ability to interpret insurance policies and legal regulations. While a college degree is not mandatory, a background in finance or business can be beneficial. Trainees typically undergo on-the-job training and get the licensure to work in this occupation.

Claims Adjuster Trainee Resume example

Claims Adjuster Trainee Resume

Objective : As a Claims Adjuster Trainee, develops skills and knowledge to provide efficient and effective disposition of assigned fairly routine claims through timely investigation, evaluation, and resolution. Negotiates claim settlements and oversees that claims are paid out to policyholders.

Skills : Analytical Skills, Communication.

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Description :

  1. Dealt with inquiries by telephone, email, and in-person from clients, colleagues, and insurers, and responded within one business day.
  2. Worked in line with established administration processes to ensure all documentation was accurately produced and distributed to clients.
  3. Ensured even distribution of calls, posts, and web inquiries amongst the team on a daily basis.
  4. Accurately documented all instructions/conversations with clients on manual and IT-based systems, with specific emphasis on the latter, ensuring client files are kept up to date.
  5. Developed and maintained relationships with insurers, loss adjusters, and other third parties in order to secure the most favorable outcome for the client.
  6. Negotiated with insurers to provide the best solution for clients, given legal and regulatory requirements.
  7. Navigated and effectively maintained manual and IT systems for processing and administrative purposes relating to clams. Ensure full details are recorded accurately at all times.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor's Degree in Business


Claims Adjuster Trainee Resume

Summary : As a Claims Adjuster Trainee, makes timely and appropriate contacts and completes appropriate levels of investigation to make determinations of coverage, liability, and damages for routine claims. Documents clearly and concisely all relevant activity on assigned files and makes recommendations for additional activity as appropriate.

Skills : Customer Service, Negotiation.

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Description :

  1. Maintained filing systems and ensure that processing is up-to-date at all times.
  2. Worked closely with the claims team ensuring fluid workflows and processes were followed, including regularly updating the Claims procedures manual.
  3. Reported all suspicious claims, such as validity, to the Operations Manager.
  4. Provided administrative support to the property claims manager and the wider short-tail claims team.
  5. Developed a thorough understanding of the property claims portfolio.
  6. Delivered outstanding communication with the claims handling team and other parties.
  7. Triaged initial instructions and instructed relevant parties accordingly.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's Degree in Finance


Claims Adjuster Trainee Resume

Summary : As a Claims Adjuster Trainee, responsible for providing an admin and in-house Insurance claims service to their clients throughout the company, offering guidance, support, and assistance to ensure client claims are processed to a satisfactory conclusion promptly.

Skills : Attention to Detail, Time Management.

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Description :

  1. Visited client’s homes and business premises.
  2. Liaised with insurers, loss adjusters, policyholders, and other relevant parties ensuring a smooth claim journey.
  3. Liaised with 3rd party contractors, surveyors, or remediation service providers.
  4. Managed the administration involved with the claims.
  5. Managed administration duties in the business and dealt with inquiries.
  6. Actively participated in the company’s business development activities including attending networking events.
  7. Supported team members on any other relevant tasks or projects.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's Degree in Finance

Claims Adjuster Trainee Resume

Objective : As a Claims Adjuster Trainee developed and maintained close and collaborative working relationships with the claims team, divisional underwriters, actuaries, and other internal stakeholders. Responsible for obtaining the necessary documentation and ensuring that policyholders have proper information to file a claim.

Skills : Problem-Solving, Empathy.

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Description :

  1. Reviewed the minutiae of every insurance claim.
  2. Conducted visual inspections of breakages and other applicable damage, if possible.
  3. Obtained additional evidence from claimants, witnesses, and relevant professionals.
  4. Received and considered statements from neutral parties, where feasible.
  5. Probed for and relaying potential discrepancies in accounts.
  6. Advised supervisor of dubious behavior that might be indicative of fraud.
  7. Gathered and submitted findings for review by senior staff.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Bachelor's Degree in Business

Claims Adjuster Trainee Resume

Objective : As a Claims Adjuster Trainee, facilitates the delivery of claims philosophy and standards and assists in managing property claims from cradle to grave, taking ownership and responsibility for the process.

Skills : Legal Knowledge, Adaptability.

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Description :

  1. Supervised the timely repair of damages by contracted network providers.
  2. Completed all training activities as advised.
  3. Investigated, evaluated, and settled insurance claims.
  4. Determined whether the insured’s policy covers the claimed loss.
  5. Decided an appropriate amount the company should pay out.
  6. Ensured that claims are not fraudulent.
  7. Contacted claimant’s employers or doctors for additional information if the claim is questionable.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
Bachelor's Degree in Finance

Claims Adjuster Trainee Resume

Objective : As a Claims Adjuster Trainee receives support, training, and mentoring working closely with the managing director and benefiting from years of experience with a great opportunity for progression within the business.

Skills : Strong analytical, Problem-solving skills.

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Description :

  1. Negotiated settlements and authorized payments.
  2. Investigated the nature of the damage being claimed.
  3. Interviewed witnesses to understand the nature of the claim and gain an understanding of what occurred prior to the claim.
  4. Evaluated police reports, video footage, previous insurance claims, and other information to further understand the incident.
  5. Created reports detailing the events and damage related to the claim.
  6. Researched the costs of repairing the damage.
  7. Reviewed the claim holder's insurance policy in order to determine what should be covered.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Freelancer
Education
Education
Bachelor's Degree in Finance

Claims Adjuster Trainee Resume

Objective : As a Claims Adjuster Trainee, work under the tutelage of long-serving staff as they learn to discern the merits of insurance claims. Progressive claims adjuster trainees may deal with property, healthcare, and business-related claims.

Skills : Excellent attention to detail, Accuracy.

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Description :

  1. Coordinated the services of mechanics, architects, contractors, etc to ensure the damage was repaired.
  2. Negotiated claim settlements with claimants and/or their legal teams.
  3. Implemented a comprehensive claim management system.
  4. Developed and maintained professional relationships with clients, legal counsel, and insurers.
  5. Liaised with claimants, counsel, loss adjusters, and other professionals, and provided general claims assistance to assigned claims.
  6. Made initial contact with claimants, and initiated and processed initial claims on assigned accounts.
  7. Attended claim examination and assignment meetings.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor's Degree in Computer Science

Claims Adjuster Trainee Resume

Objective : As a Claims Adjuster Trainee, consults with experts and eyewitnesses, reviews the degree of impairment, and submits their findings to the supervising claims adjuster. This includes meeting with witnesses and the policyholder, reading police reports, and traveling to site locations to look at damages up close.

Skills : Effective communication, Interpersonal skills.

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Description :

  1. Reviewed copies of contracts, policies, correspondence, and invoices and made necessary adjustments and determinations.
  2. Researched and compiled information on claim history, actuary reports, and reserve estimates.
  3. Assisted in compiling statistical data and compile administrative reports.
  4. Processed and coordinated internal claims file audits.
  5. Learned about the policies, procedures, and strategies related to claims adjustment under the supervision of senior claims adjusters.
  6. Assisted in the investigation and evaluation of insurance claims and property damage.
  7. Liaised with claimants and provided general claims assistance.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Junior
Education
Education
Bachelor's Degree in Finance

Claims Adjuster Trainee Resume

Objective : As a Claims Adjuster Trainee, responsible for evaluating insurance claims on behalf of insurance companies to determine who is liable. They investigate the circumstances of insurance claims by consulting with witnesses, reviewing police reports, and compiling evidence from other sources.

Skills : Outstanding written, Verbal communication.

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Description :

  1. Reviewed and analyzed contracts, policies, correspondence, and other documentation.
  2. Assisted in compiling statistical and administrative reports.
  3. Performed legal research and approved or denied claims as appropriate.
  4. Conducted on-site inspections and evaluations to determine coverage applicability.
  5. Learned about insurance policies to understand coverage limits and different types of claims.
  6. Collaborated with underwriting and legal departments to ensure accurate claims processes.
  7. Assisted senior claims adjusters in evaluating and processing insurance claims.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Freelancer
Education
Education
Bachelor's Degree in Business

Claims Adjuster Trainee Resume

Objective : As a Claims Adjuster Trainee, reviews contracts and policies for accuracy, assists in compiling administrative reports, and gathers additional evidence and information for claimants, witnesses, or relevant professionals.

Skills : Microsoft Office Suite, Learn fast.

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Description :

  1. Ensured claimants are informed about the status of their claims.
  2. Identified incomplete or fraudulent claims and sent them for further investigation.
  3. Ensured compliance with industry regulations and guidelines through the claims handling process.
  4. Assisted Claims Adjusters in investigating and processing insurance claims.
  5. Conducted interviews with policyholders, witnesses, and other relevant parties.
  6. Compiled and analyzed documentation, such as police reports and medical records.
  7. Participated in settlement negotiations and communicated with clients regarding claim status.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Fresher
Education
Education
Bachelor's Degree in Business