A Clinic Office Manager is a healthcare professional responsible for directing, coordinating, and supervising staff and office activities on daily basis at a clinical facility to provide quality and cost-effective patient care. Roles and responsibilities listed on the Clinic Office Manager Resume are – overseeing medical service activities and personnel, ordering clinical and office supplies, supervising and leading office staff, keeping budget in check, planning and coordinating patient schedules, overseeing and managing all paperwork for patient care, medical compliance and all levels of reporting; arranging informational materials for patients, and keeping inventory records.
As this is a managerial role, the following skills and abilities are required – the ability to ensure adherence to healthcare laws, rules, and regulations; hands-on experience with accounting and administrative operations, solid knowledge of medical procedures, operations, and terminologies; and leadership skills. A Master’s degree in healthcare administration or a similar field is required.
Objective : Obtain a career in health care administration. Administrator versed in research and analysis. Seeking a Clinic Office Manager position to develop and implement new and innovative health care improvement processes and admission procedures. Compliance director with a focus on developing high standards of practice, evaluating patient care for effectiveness and implementing necessary changes to programs and policies.
Scheduled appointments for 4 Doctors and on Counsellor.
Contacted all providers with appointments and make sure all documents are scanned into the system for Doctors.
Ordered all Supplies for clinic and also pay all the bills for the clinic.
Handled all complaints that come in and out of the office.
Handled all the billing for all appointments and testing at the clinic.
Supervised all the front office employees.
Scanned in all documents, Sent out request and requested any documents from other facilities.
Experience
2-5 Years
Level
Junior
Education
Diploma
Clinic Office Manager Resume
Headline : Clinic Office Manager is responsible for Working closely with the Clinical Director to set up appointments and obtain insurance coverage for patients, Setting up appointments for patients with insurance coverage for clinic services, Ensuring that patient appointment records are up to date in order to meet scheduling goals.
Skills : Medical Services, Directing, Scheduling.
Description :
Managed schedules/staffing of prescribers, Medical Assistants, Front Office Staff, Intake, and Lab to ensure proper coverage in these key areas.
Completed training manuals and job descriptions for program area.
Ensured that staff are adequately trained to preform job duties and develop effect work habits.
Completed time-cards and payroll in a timely manner.
Provided hands-on services to consumers as needed, responds to consumer complaints, and monitors the general mental health of consumers by providing appropriate referral and/or crisis management as necessary.
Managed clinic flow and waiting room traffic by monitoring throughout the day.
Performed other miscellaneous duties as assigned by supervisor.
Experience
5-7 Years
Level
Executive
Education
Diploma
Clinic Office Manager Resume
Headline : Clinic Office Manager with 6 years of experience in Setting up appointments with clients who need multi-disciplinary or referral services such as OBGYN care, endocrinology, etc, Providing patient relations support to other clinic staff members including billing, insurance claims processing, etc, Communicating effectively with physicians regarding patient follow-up needs such as lab results or prescriptions, Communicating effectively with patients regarding.
Skills : Administrative Assistant, Office Management, Bilingual Spanish, Microsoft Office, Customer Service .
Description :
Ensured the Providers have full schedules and the patients have follow up appointments along with transportation if needed.
Ensured that the office runs smoothly by keeping supplies in stock, manage and supervise receptionists, work with vendors, plan events, pay invoices and review medical billing.
Maintained current Contract information with vendors for accurate posting of payments along with organising and retaining required records and files.
Kept the facility clean, orderly, and safe, also analyse supply and energy consumption to minimise expenses.
Worked with software support in updating and evaluating new information system program.
Reviewed and updated forms used within the Department, also recommend and implement Business Office Policies & Procedures.
Attended required meetings and participate in committees as requested and keep good rapport with the individuals and their families/ caregivers.
Experience
5-7 Years
Level
Executive
Education
AAS In Business Administration
Clinic Office Manager Resume
Headline : Clinic Office Manager is responsible for Managing all clinic operations, Managing the billing process for each patient, Managing the collections process for each patient, and also Working closely with other clinic staff to ensure compliance with all HIPAA rules and regulations as well as state and local laws.
Skills : Planning, Case Management, Organisational Skills.
Description :
Organised, facilitated, and attended meetings for licensed & unlicensed personnel.
Responsible for patient advocacy, responding to and addressing patient concerns.
Ensured performance & behaviours of non-licensed staff adhere to hospital guidelines and HIPAA regulation.
Served as liaison between licensed & non-licensed staff, identifying and addressing needs and recommending enhancements for clinic experience.
Caseworker Developed/Originated documents that reduced paperwork.
Assisted clients completing application process for SSI/SSDI claims.
Experience
5-7 Years
Level
Executive
Education
Master's
Clinic Office Manager Resume
Summary : Clinic Office Manager with 8 years of experience in Providing clinical direction to all staff members, including doctors, nurses, and therapists - ensure they are fully aware of their responsibilities, Leading weekly clinics meetings with physicians and other staff members to discuss issues that may arise or be proposed by physicians or other staff members.
Skills : Organisational Management, Planning.
Description :
Set-up and established a new private practice for Ophthalmologist Mentored, developed and supervised all staff.
At start-up, acted as the Certified Ophthalmic Assistant (COA), contact lens and surgical coordinator.
Handled additional responsibilities such as Public Relations for the practice as well.
Ensured practice was profitable by ensuring accuracy of billing and collections.
Negotiated HMO, PPO, and local service care contracts.
Oversaw office personnel.
Prepared medical billing and submit to insurance.
Experience
7-10 Years
Level
Management
Education
Bachelors
Clinic Office Manager Resume
Objective : Entry-Level Clinic Office Manager, responsible for Managing clinic office staff, including scheduling appointments and patient care, Maintaining and analyzing financial records and expense reports, Ensuring clinic offices are in compliance with all requirements of Department of Health regulations, Ensuring clinic employees are trained on proper patient care practices.
Managed Care & Provider Relations Ensure adequate documentation collected and available for State Audits.
Kept office clean and friendly atmosphere for patients.
Developed a great rapport and trust with our clients.
Responsible for clinic management, staff supervision, and public relation activities.
Managed patient intake and registration.
Experience
0-2 Years
Level
Entry Level
Education
BS In Nursing
Clinic Office Manager Resume
Summary : Clinic Office Manager is responsible for Managing the clinic sales force, Developing and execute a monthly marketing plan, Managing the client service department, Establishing and implementing a proactive patient care system, Developing and managing clinic patient satisfaction surveys, Setting up the medical records system.
Skills : Developing, Medical Skills, System Management.
Description :
Scheduled appointments with patients via phone or in person.
Scheduled appointments with patients via email or in person.
Provided financial support to the clinic to cover all clinic related costs including insurance claims, supplies and equipment.
Provided technical support to the clinic via phone or onsite at least weekly as needed.
Performed other administrative duties as assigned by the Board of Directors or management team.
Managed all aspects of the clinics operations including scheduling patients, billing patients, insurance compliance and more.
Worked closely with the Clinical Director who may be a physician or other healthcare provider on clinical matters such as patient education and patient care.
Experience
10+ Years
Level
Senior
Education
MS
Clinic Office Manager Resume
Summary : Clinic Office Manager with 10+ years of experience in Monitoring the business processes within the clinic office and make recommendations to improve efficiency and productivity, Negotiating with insurance companies for reimbursement and billing privileges, Establishing cost containment initiatives (i.e., reduce costs), Developing new clinics as well as existing clinics that are underutilised by creating new programs (i.e., see patients who have been referred by another doctor) or upgrades (i.e., expand coverage) to existing programs.
Skills : Insurance Assistant, Patient Care, Supervising Skills.
Description :
Developed clinical policies and procedures with input from the Clinical Director.
Assisted in meeting clinics financial goals through management of accounting systems, business processes and marketing initiatives.
Partnered with other departments as appropriate to deliver consistently high quality patient care while meeting financial goals.
Led projects within your assigned area; work closely with other departments to ensure projects are completed on time and within budget.
Coordinated key team meetings to ensure all project teams are aligned.
Ensured that clinic scheduling is accurate and efficient.
Conducted patient care in a professional manner.
Experience
10+ Years
Level
Senior
Education
GED
Clinic Office Manager Resume
Headline : Clinic Office Manager is responsible for Managing day-to-day operations from general office management to scheduling, finance, and payroll, Leading a team of staff and maintain an excellent customer service ratio for all patients, Developing detailed intake forms for patient identification, registration, and payment, Responding to customer requests for information or assistance with billing concerns or other issues.
Provided excellent customer service at every appointment and in every interaction with patients throughout the entire patient experience.
Ensured that clinic operations are well managed by building an effective team of employees who have extensive clinical skills.
Acted as a leader within the company.
Managed all aspects of day-to-day operations including patient care, staffing and billing.
Ensured that patients receive optimal care at all times.
Worked with corporate partners to ensure that medical staff can deliver high quality services in a safe environment.
Worked closely with clinical leadership to develop innovative solutions to challenges within their care delivery model.
Experience
5-7 Years
Level
Executive
Education
MS
Clinic Office Manager Resume
Headline : To obtain a Clinic Office Manager, responsible for Providing administrative support in clinic offices including scheduling appointments, billing, insurance claims processing, clinical services administration, pharmacy administration, medical records management systems (e.g. Xero), financial accounting systems (e.g. QuickBooks), patient administration systems (e.g. Medlow).
Developed and implemented strategies to improve clinical outcomes through patient education, communication and collaboration with partners.
Assisted in setting clinical standards for quality assurance and regulatory compliance.
Composed monthly cash flow reports and analysis, including internal and external sources of income (revenue, cost of goods sold, net profit, etc.).
Developed an annual budget which includes goals and objectives for the current fiscal year, including a detailed breakdown of the total operating budget (annual budget breakdowns are available upon request).
Worked closely with other departments to ensure that clinic operations are successful.
Managed all staff members including but not limited to: receptionists, secretaries, doctors, dentists etc.
Developed an effective work plan for each staff member that is presented to department heads weekly in order to ensure productivity and efficiency within the department.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
