Ecommerce Clerk Resume Samples

An E-Commerce Clerk is responsible for processing online orders and providing customer service to customers who purchase products or services online. The duties of an E-Commerce Clerk are listed on the E-Commerce Clerk Resume as – processing orders, responding to customer inquiries, resolving customer complaints, and performing assurance on products and services. The job description entails undertaking responsibility for managing the inventory and updating pricing as needed.

To ensure success in this role, the E-Commerce Clerk will need the following skills – strong knowledge of customer service, excellent communication skills, and the ability to use a variety of software and web-based applications. Other necessary skills include – excellent organizational, problem-solving, and multitasking abilities. The minimum education requirement for an E-Commerce Clerk is usually a high school diploma or GED. Many employers prefer candidates who have experience with online shopping and have a background in customer service or sales.

Ecommerce Clerk Resume example

Senior E Commerce Clerk Resume

Objective : Highly qualified Senior E-Commerce Clerk with experience in the industry.Prepared Sales and Use Tax Reports. Woreds closely with the Accounting team, Ecommerce Project Managers, and B2C and B2B Sales Managers in a multi-sales channel environment.

Skills : Customer Service, Conversational German And ASL, Adobe FrameMaker, Microsoft Office Suite, Editing, Adobe Illustrator, Visio, Writing, Secretarial.

Senior E Commerce Clerk Resume Example
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Description :

  1. Identified receivables against invoices and credit memos.
  2. Created invoices, credit memos, and statements of accounts.
  3. Reviewed Sales Reports for accuracy and summary. 200 300 transactions per month.
  4. Prepared Sales and Use Tax Reports for multiple states.
  5. Monitored sales tax collection thresholds and alerted team members.
  6. Assisted other project team members.
  7. Submitted accurate information to Accounting each month for invoicing and billing.
            Years of Experience
            Experience
            0-2 Years
            Experience Level
            Level
            Senior
            Education
            Education
            High School Diploma


            Junior E Commerce Clerk Resume

            Objective : As a Junior E-Commerce Clerk, I Selected and gathered products for customers' online orders in the most efficient manner with attention to freshness and quality. Assembled customers' online orders, processed coupons, and payments, and deliver and load orders to cars when customers arrive at the store for pick up. Provided a positive customer service experience that makes customers want to return again to online shopping. Demonstrated the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.

            Skills : Computer Skills, Proficiency in Microsoft Office and web-based applications.

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            Description :

            1. Met/exceeded customer expectations for ease of shopping, variety, freshness, and cleanliness.
            2. Adhered to local, state, and federal laws, food safety procedures, and company guidelines.
            3. Received customers' orders from Order Selector according to guidelines; stored products in optimal temperature zones.
            4. Initiated and completed the selection process for customers' online orders.
            5. Read and followed directions given in the note section.
            6. Ensured quality and freshness of all items chosen.
            7. Communicated with customers via a portable phone and respond to calls in a professional and timely manner.
                                                Years of Experience
                                                Experience
                                                2-5 Years
                                                Experience Level
                                                Level
                                                Junior
                                                Education
                                                Education
                                                Degree In Business


                                                E Commerce Clerk Resume

                                                Headline : As an E-Commerce Clerk, Processed quality donations quickly and according to agency standards; identified valuables appropriate for sale through the eCommerce operation.

                                                Skills : Attention to detail, Written, and Verbal Communication.

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                                                Description :

                                                1. Retrieved each customer's order from all staging locations and ensure order accuracy; load order into customers' cars.
                                                2. Processed the orders through the point of sale (POS) system.
                                                3. Followed policies and procedures to determine appropriate substitutions in the event of an out-of-stock.
                                                4. Scaned and bagged orders on the go while following all bagging standards.
                                                5. Communicated any substitutions or exceptions to customer's order at time of pick-up.
                                                6. Maintained organization and cleanliness of staging areas and equipment.
                                                7. Reported pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor.
                                                                        Years of Experience
                                                                        Experience
                                                                        5-7 Years
                                                                        Experience Level
                                                                        Level
                                                                        Senior
                                                                        Education
                                                                        Education
                                                                        Degree In Business

                                                                        E Commerce Clerk Resume

                                                                        Summary : As an E-Commerce Clerk, I Identified and selected donated products for internet sales, thoroughly examine each product to determine the correct condition, manufacturer, and other pertinent criteria, take detailed, clear, and appropriate photos, write concise, appealing, and accurate descriptions necessary to list items available to maximize Goodwill sales and profit margins. Worked with the Manager in providing supervision, training, and guidance to employees.

                                                                        Skills : Multitask and Prioritize Tasks in a fast-paced environment, Proficiency in Microsoft Office and web-based applications.

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                                                                        Description :

                                                                        1. Inspected equipment and notify store e-Commerce supervisor or other store management of items in need of repair.
                                                                        2. Performed required opening and closing procedures.
                                                                        3. Learned and adapted to new and improved processes.
                                                                        4. Assisted in training new e-Commerce team members.
                                                                        5. Met/exceeded productivity standards.
                                                                        6. Performed the essential job functions of this position with or without reasonable accommodation.
                                                                        7. Improved customer experienced and executed customer order fulfillment. 
                                                                                  Years of Experience
                                                                                  Experience
                                                                                  10+ Years
                                                                                  Experience Level
                                                                                  Level
                                                                                  Consultant
                                                                                  Education
                                                                                  Education
                                                                                  Degree In Marketing

                                                                                  E Commerce Clerk Resume

                                                                                  Summary : As an E-Commerce Clerk, picked, processed, and/or delivered the merchandise to customers in a timely, safe, and friendly manner while fostering the Harvest Market culture.

                                                                                  Skills : Clerical Skills, Quality Control Assistant, Multitask and Prioritize Tasks in a fast-paced environment.

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                                                                                  Description :

                                                                                  1. Met/exceeded customer expectations for ease of shopping, variety, freshness, and cleanliness.
                                                                                  2. Adhered to local, state, and federal laws, food safety procedures, and company guidelines.
                                                                                  3. Received customers' orders from Order Selector according to guidelines, and stored products in optimal temperature zones.
                                                                                  4. Read and followed directions given in the note section.
                                                                                  5. Ensured quality and freshness of all items chosen.
                                                                                  6. Communicated with customers via a portable phone and respond to calls in a professional and timely manner.
                                                                                  7. Retrieved each customer's order from all staging locations and ensure order accuracy, load orders into customers' cars.
                                                                                                        Years of Experience
                                                                                                        Experience
                                                                                                        10+ Years
                                                                                                        Experience Level
                                                                                                        Level
                                                                                                        Management
                                                                                                        Education
                                                                                                        Education
                                                                                                        Degree In Business

                                                                                                        E Commerce Clerk Resume

                                                                                                        Summary : As an E-Commerce Clerk, entered the shipping process, including pulling orders from inventory, packing customers, and labeled packages for shipping and processing returns.

                                                                                                        Skills : Inventory Management, Training, Computer Skills.

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                                                                                                        Description :

                                                                                                        1. Picked-Up Clerk should provide a positive customer service experience that makes customers want to return to online shopping.
                                                                                                        2. Processed the orders through the point of sale (POS) system.
                                                                                                        3. Followed policies and procedures to determine appropriate substitutions in the event of an out-of-stock.
                                                                                                        4. Maintained organization and cleanliness of staging areas and equipment.
                                                                                                        5. Reported pricing, scanning, and item location discrepancies and invalid temperature types to the store e-Commerce supervisor.
                                                                                                        6. Learned and adapted to new and improved processes.
                                                                                                        7. Assisted in training new e-Commerce team members.
                                                                                                                      Years of Experience
                                                                                                                      Experience
                                                                                                                      10+ Years
                                                                                                                      Experience Level
                                                                                                                      Level
                                                                                                                      Executive
                                                                                                                      Education
                                                                                                                      Education
                                                                                                                      Degree In Marketing

                                                                                                                      E Commerce Clerk Resume

                                                                                                                      Headline : As an E-Commerce Clerk, packaged and shipped orders, pulled and shelved merchandise, and organized and arranged materials. Provided customer service, and listed items with online sellers.

                                                                                                                      Skills : Customer Service, Sales, Equipment Skills.

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                                                                                                                      Description :

                                                                                                                      1. Inspected equipment and notify store Pick-Up supervisor or other store management of items in need of repair.
                                                                                                                      2. Cleaned and prepared items and written descriptions; photographs, measured and determines shipping weight and best shipping options. 
                                                                                                                      3. Uploaded (lists) pertinent information to online sale sites.
                                                                                                                      4. Scanned item codes using computerized scanner equipment.
                                                                                                                      5. Researched, prepared, and placed donated items on online auctions or sale sites.
                                                                                                                      6. Retrieved items, prepare packing slips, and packages, and prepared items for shipping.
                                                                                                                      7. Ensured good product flow; communicates with and keeps other workers supplied with the product.
                                                                                                                      8. Used material handling equipment such as pallet jack and hand truck to move heavily weighted containers.
                                                                                                                                      Years of Experience
                                                                                                                                      Experience
                                                                                                                                      5-7 Years
                                                                                                                                      Experience Level
                                                                                                                                      Level
                                                                                                                                      Freelancer
                                                                                                                                      Education
                                                                                                                                      Education
                                                                                                                                      High School Diploma

                                                                                                                                      E Commerce Clerk Resume

                                                                                                                                      Summary : As an E-Commerce Clerk, identified and selected donated products for sale online; thoroughly examined each product to determine the correct condition, manufacturer, and other pertinent criteria; took detailed, clear, and appropriate photos; wrote concise, appealing, and accurate descriptions; and listed items on the best online platform available to maximize for sales and profit margins.

                                                                                                                                      Skills : Clerical, Property Assistant.

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                                                                                                                                      Description :

                                                                                                                                      1. Examined shipment contents and compare them with records such as pack sheets, invoices, or orders to verify accuracy.
                                                                                                                                      2. Determined shipping methods, routes, or rates for materials to be shipped.
                                                                                                                                      3. Managed own time to complete assignments within established parameters ensuring that our shipping rating maintains an acceptable level.
                                                                                                                                      4. Reduced the number of damaged goods by meeting the percentage goal for breakage.
                                                                                                                                      5. Safeguarded all GCNA property including donated goods. 
                                                                                                                                      6. Reported any suspicious behavior, incidents of theft, or unauthorized possession/removal of GCNA property.
                                                                                                                                      7. Communicated with the Manager or Assistant Manager on issues that require solutions beyond the standard protocol.
                                                                                                                                            Years of Experience
                                                                                                                                            Experience
                                                                                                                                            7-10 Years
                                                                                                                                            Experience Level
                                                                                                                                            Level
                                                                                                                                            Senior
                                                                                                                                            Education
                                                                                                                                            Education
                                                                                                                                            Degree In Marketing

                                                                                                                                            E Commerce Clerk Resume

                                                                                                                                            Objective : As an E-Commerce Clerk, ensured the online orders are efficiently and accurately transported and loaded for our online shoppers. Completed assigned tasks such as organizing, gathering, and loading online orders.

                                                                                                                                            Skills : Ordering, Clerical, Proficiency in Microsoft Office and web-based applications.

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                                                                                                                                            Description :

                                                                                                                                            1. Provided prompt, efficient, and friendly customer service by exhibiting caring, concern, and patience in all customer interactions and treating customers as the most important people in the store.
                                                                                                                                            2. Smiled and greeted customers in a friendly manner, whether the encounter takes place in the employees designated department or elsewhere in the store.
                                                                                                                                            3. Made an effort to learn customers names and to address them by name whenever possible.
                                                                                                                                            4. Answered the telephone and emails promptly and provides friendly, helpful service to customers who call.
                                                                                                                                            5. Upon gathered orders, place in storage at the proper temperature and promptly retrieve from storage prior to customers arrival.
                                                                                                                                            6. Ensured products maintain proper temperature throughout the entire process.
                                                                                                                                            7. Lifted, carried, and loaded groceries into customer vehicle.
                                                                                                                                                      Years of Experience
                                                                                                                                                      Experience
                                                                                                                                                      2-5 Years
                                                                                                                                                      Experience Level
                                                                                                                                                      Level
                                                                                                                                                      Junior
                                                                                                                                                      Education
                                                                                                                                                      Education
                                                                                                                                                      High School Diploma

                                                                                                                                                      E Commerce Clerk Resume

                                                                                                                                                      Headline : As an E-Commerce Clerk, Received merchandise, totaled bills, accepts payments, and makes changes for customers in a retail store. Established and maintained a safe and clean environment that encourages our customers to return. Assisted the department manager to achieve sales and profit goals established for the department, and monitor and control all established quality assurance standards. Assisted with directing, supporting, and supervising all functions, duties, and activities for the department.

                                                                                                                                                      Skills : Retail, QA.

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                                                                                                                                                      Description :

                                                                                                                                                      1. Stocked shelves, countered, and tables with merchandise.
                                                                                                                                                      2. Set up advertising displays and arranges merchandise to promote sales.
                                                                                                                                                      3. Stamped, marked, or tagged prices on merchandise.
                                                                                                                                                      4. Obtained merchandise requested by customers or receives merchandise selected by customers.
                                                                                                                                                      5. Answered customers' questions about location, price, and use of the merchandise.
                                                                                                                                                      6. Interacted with customers and resolves customer complaints in a friendly, service-oriented manner.
                                                                                                                                                      7. Warped and bagged merchandise.
                                                                                                                                                                  Years of Experience
                                                                                                                                                                  Experience
                                                                                                                                                                  5-7 Years
                                                                                                                                                                  Experience Level
                                                                                                                                                                  Level
                                                                                                                                                                  Senior
                                                                                                                                                                  Education
                                                                                                                                                                  Education
                                                                                                                                                                  High School Diploma