Senior Systems Analyst Resume Samples

Description :

1. The primary point of contact for the interface between the business users and IT teams to develop system solutions.
2. Design and implementation of accounting software solutions (Oracle Products) Create and manage correspondence with My Oracle Support (Metalink) Supported and maintained Oracle E-business11i Financial applications, troubleshoot and resolve application functional issues.
3. Support and manage accounting and finance requests and worked with business users and technical developers to perform Business process reengineering, System Requirements Gathering, Analysis, Solution Design & Development, QA Testing, and Implementation Provided daily Oracle end-user support, troubleshooting functional and technical issues Resolved functional business issues across various financial modules Provided extensive Oracle product training to end-users including all Oracle modules, OBIEE, EPM, and Essbase Created User Training Manuals for Oracle products.
4. Created Dashboards within OBIEE Worked with business users to document current workflow process diagrams and collaborated with users in identifying, defining, and documenting process improvement options and alternatives, as directed by business needs Project Manager for numerous change management requests within Corporate, coordination, and completion of tasks, release management adherence, on-time delivery, and budget adherence.
5. Established process improvements within Oracle Ensured compliance with established policies and procedures.
6. Built Financial Statements within Report Manager, OBIEE and Essbase as requested.
7. Various Oracle System Administrator responsibilities.
8. AP Workflow Administrator Coordination with IT and Business departments to meet business requirements and to perform Oracle system enhancements, maintenance and updating the database with various patches.

Experience

10+ Years

Level

Consultant

Education

Bachelor Of Science

Description :

1. Provided various technical support services for the internal company software web applications, including problem analysis and resolution.
2. Development: Performed complex and sophisticated system analyses to assist with the management of application systems, hardware, system functional specifications and the custom development of internal tools.
3. Maintained high-level customer service standards Involved but not limited to generating and executing T-SQL statements to resolve issues for multiple support applications Execute T-SQL queries for analytics and data quality assurance purposes Write and maintain SQL Server DB stored procedures Utilized SQL to pull complex data from SQL Server backend systems.
4. Developed and maintained reports utilizing SSRS for several internal developed applications Developed and maintained SSIS (ETL) packages that transferred/copied data from a main storage database to a reporting data mart Involved in Designing, Implementation and Testing for newly designed databases; Exposed to data modeling techniques such as Star Schema and Snowflake Schema Provided consistent technical support for applications to ensure optimal durability and reliability - investigated and resolved technical operational issues encountered Applied required updates for 3rd party applications in a timely manner Technical: Worked closely with the application developers to advise concerning changes on system-levels.
5. Maintained close collaboration with vendors to ensure timely support whenever necessary.
6. Made effective and much appreciated suggestions for changes in the system applications and gave expert advice as to proper operation.
7. Trained end-users by means of verbal personal instruction.
8. Performed User Acceptance Testing (UAT) and production validations for new system implementations and deployments.

Experience

10+ Years

Level

Consultant

Education

Masters of Business Administration

Description :

1. Hand-selected to represent the Aviation Technical Test Center at the Wireless Battlefield Symposium in San Diego, California.
2. Effectively and efficiently administered a multi-million dollar Windows 2000/2003-based Active Directory domain with approximately 350 workstations and 30 servers, including SQL 2000, SMS 2.0, WSUS, MS Operations Manager (MOM), Blackberry Communications Server, DHCP, WINS, multiple clustered servers, intranet portal, and public website.
3. Performed administration, maintenance, installation, design/re-design, development, and troubleshooting functions relating to business applications and network and/or stand-alone support.
4. Responsible for ensuring Disaster Recovery capability by developing and administering reliable and efficient data backup and restoration procedures for over 15 terabytes of data stored on a redundant IP Storage Area Network (SAN), a Network Attached Storage (NAS) server, and approximately 30 additional servers.
5. Evaluated, specified, recommended, implemented, and maintained a wide variety of hardware, software, and network/internet technologies.
6. Negotiated Q1 FY06 procurements in excess of $295,000.00.
7. Directly interacted with internal and external users and customers, as well as with all levels of the Department of the Army and other DoD agencies to insure higher headquarters deadlines and requirements were met in a timely and efficient manner.
8. Ensured LAN-wide information security by utilizing cutting-edge anti-spam, anti-virus, and patch-management technology combined with industry-recognized best practices.

Experience

10+ Years

Level

Consultant

Education

Master Of Science

Description :

1. Created a Lotus Notes based customer complaint system to be implemented world-wide with modifications for language and culture.
2. It included journal entries, action assignments with automatic e-mail notification to the assignee and all document authors, auto-escalation based on priority, auto-reporting through e-mail when allotted time frames are exceeded and automated response and resolution letters.
3. Re-designed the national showcase registration and attendance tracking system using Lotus Notes to allow internet registration by customers and intranet registration by telesales reps using any browser.
4. Introduced online badge printing at the time of registration and barcode scanning to record actual attendance at showcase events in a custom Lotus Notes database.
5. Integrated the vendor seminar system registration into the showcase registration system and automated vendor "attendee reporting" for companies participating in the showcase/seminar programs using Lotus Notes for internet access by vendors using browsers.
6. Created a Notes based Human Resource Requisition System to automate routing and tracking of approximately 1500 requests/year for new hire and replacement personnel.
7. It included an authorized position tracking tool for managers to control their personnel budgets and automatically routes requests for non-authorized positions to the appropriate authorities for a final decision.
8. Publication using Domino, of all job openings on the intranet on a real-time basis replaces a system that normally took 5-7 days previously.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Architect and manage the technical projects to implement state of the art solutions for clinical applications within Patient Care Information Systems.
2. Work with business/clinical leadership to assist in the selection of a solution.
3. Analyzes current system challenges, ensure current and future workflows and user stories function as designed.
4. Create technical design, test plans, and take solutions through the architecture review board for approval.
5. Architect and technical design of Migration of SAP Business Intelligence reporting server and integrations to business systems reporting for Homecare / Hospice.
6. Migration of legacy cancer reporting system to a state of the art solution, enabling the hospital system/oncology service line to report to federal and state regulatory agencies in a timely manner.
7. Lead the data specification, requirements, validation from multiple internal systems for government reimbursement of indigent patients 340B program to feed an external upstream SaaS system; enabling the hospital system/pharmacy to realize positive cash flow/increase revenue flow.
8. Served as technical lead and point of escalation for a team managing patient care clinical systems; fetal baby/mother monitoring system, EEG brain, sleep lab monitoring, hospice/homecare EMR, Powerscribe 360 radiology solution, Dragon voice recognition for physician EMR documentation across the enterprise, in an integrated environment for acute hospital care and ambulatory healthcare.

Experience

7-10 Years

Level

Senior

Education

Economics

Description :

1. Negotiated contracts with all four major wireless carriers to provide in-building coverage in corporate buildings, discounted wireless devices, and 50% to 70% lower monthly service costs, saving the company millions of dollars each year.
2. Coordinated with multiple departments and teams to determine budget requirements in accordance with company guidelines and timeframes, while managing my own team's budget for corporate-owned wireless devices.
3. Built and deployed a BlackBerry mobility solution based on user requirements and specifications to improve communication and functionality.
4. Prepared testing and validation requirements for flawless live system implementation at the corporate level.
5. Piloted the BlackBerry mobile solution in a retail store to determine if an increase in communication and efficiency was present within salaried members of store management.
6. Even though there were major gains in communication and efficiency, the Store Operations area decided against the rollout to all stores.
7. Wrote step-by-step documentation describing the proper maintenance, patching and upgrade procedures for servers and wireless phones during security patches, OS updates, or failover attempts.
8. Managed several projects involving mobile devices (printers, thin clients, terminals, handhelds, and phones) and services requiring input and work from other teams to achieve a common goal for mobility in the area, following the waterfall methodology.

Experience

5-7 Years

Level

Executive

Education

Bachelor's

Description :

1. Performed initial analysis of new data requirements, design of the software solution while adhering to existing business rules, coding of the solution, and project management from concept through implementation.
2. Designed interfaces and business processes to work flawlessly with an existing purchased software package (Group+, a Genelco product).
3. Technical Lead on multiple projects conducting interviews and meetings first with Upper Management and Actuarial staff, then with end-users.
4. Used gathered information from interviews to design and create process flows and detailed technical specifications illustrating the proposed solution.
5. Worked with the appropriate department within the company for approval.
6. Utilized corporate business process tools to design construction of new files and/or modifications to existing files, interactive screens and process flow for data entry and maintenance and/or batch processing while ensuring and maintaining compliance with all business rules and legal compliance rules.
7. Performed coding of the designed system and support throughout the user testing process, then support into the Production environment.
8. Some specific systems designed and implemented include Multiple interactive entry and file maintenance processes for new policies (LTD, STD, Life, Dental, Vision, etc.) to interface with existing software.

Experience

10+ Years

Level

Consultant

Education

Bachelor Of Science

Description :

1. Supported business units in global engineering services organization; business units included finance, facilities management, site operations, security, and CAD application engineering.
2. Supported custom-coded software and purchased software solutions, including three validated applications.
3. Acted as systems analyst, business system analyst, and technical team lead in analyzing software solutions, designing and implementing solutions, and creating software system life cycle documentation.
4. Served as liaison to other groups during projects and day-to-support, providing coordination with business, vendors, server team, operations, and implementation teams, quality team, and database team.
5. Acted as subject matter expert and technical resource on separating/cloning systems between Abbott and AbbVie during company separation.
6. Inherited support work of three coworkers when team divided during company separation.
7. Coordinated testing and implementation efforts that impacted global engineering services IT organization, such as upgrading Windows 2000 servers and Internet or Citrix software versions and retiring old servers, software, SQL Server and Oracle database versions, and file transfer protocol account platforms.
8. Gathered information regarding application access and updates as requested during financial and technical audits.

Experience

7-10 Years

Level

Senior

Education

Bachelor Of Science

Description :

1. Developed test cases to test the reports Served as the primary reporting resource and was responsible and focused on system support, maintenance, analysis, design, specifications documentation, maintenance of report documentation.
2. Played a key role in Inpatient and Hospital billing clarity reporting team in delivering crucial and complicated reports.
3. Participated in Requirement analysis, design and comprehensive build of Crystal Reports against the Clarity database for various reports which included Using various analytical and reporting tools, participated in database development, Query languages & Database, and spreadsheet tools.
4. Analyzed and implemented the functionality and operations of various systems to determine standard and ad hoc reporting capabilities per organizational needs.
5. Prepared detailed specifications, technical and user documentation from which reports, downloads, and extracts will be written.
6. Involved in designing and maintaining databases to ensure the optimum performance of ambulatory systems.
7. Provided expert knowledge of the SQL tables as they relate to the hospital accounting and clinical applications.
8. Built the reports using tools like Crystal reports XI R2 & SQL Server.

Experience

5-7 Years

Level

Executive

Education

Masters of Science

Description :

1. Manage and oversee all aspects of administering and supporting all phases of the system and applications infrastructure, including QA testing and the defining, developing, configuring and supporting of applications.
2. Partner with management to prioritize business goals and information needs.
3. Daily responsibilities include system configurations, systems administration, software testing, project management, disaster recovery projects, and file delivery projects including automation processes.
4. Coordinating, testing and implementing Mobility products for an end to end process Configuring hosts with Mapped UNC/ FTP/SSH/SMTP/ connection to process and deliver financial data files securely QA testing for all new projects to validate platform and application compatibility and project requirements Execute mobile applications development for Apple, Android, and Blackberry phones.
5. Modifying and configuring client profiles using VB script to automate process flow.
6. Maintain responsibility for the overall quality of production architecture across all functional/non-functional platforms.
7. Lead cross-functional teams during systems architecture requirements gathering, test case creation, and project implementation.
8. Troubleshoot and debug technical issues, and identify modifications needed to meet changing user requirements.

Experience

7-10 Years

Level

Senior

Education

Bachelor Of Science