Collections Assistant Resume Samples

Working for a variety of financial departments or sectors, the Collections Assistant completed the following tasks – documenting daily collections activities, maintaining credit history files; maximizing cash receipts. Other day-to-day tasks are seen on the Collections Assistant Resume as – contacting customers regarding their overdue accounts; monitoring customer payment statuses; producing and proofreading documents and drafts; determining priorities and making calls to delinquent accounts, and making a detailed log of reports.

Skills listed on the resumes include – strong communication and negotiation skills; the ability to deal and tackle difficult customers; accuracy, familiarity with laws relating to debt collections, collections expertise; the ability to work independently; and integrity. Possessing knowledge of billing procedures and various collection techniques are crucial for this post. Employers pick resumes displaying a degree in accounting or business. Work experience will be preferred.

Collections Assistant Resume example

Collections Assistant Resume

Objective : To obtain a Collections Assistant position which will allow the utilization of skills acquired during my previous work experience and training.

Skills : Customer Service, Data Collection, Payment Arrangements.

Description :

    1. Responsible for collections on all Third Party Liability (TPL) accounts.
    2. Prepared and worked accounts in the Medical Liens process.
    3. Received payments from attorney's offices and auto insurance companies.
    4. Gathered necessary TPL information from patients. Reviewed patient accounts/ assisted patients with billing-related issues.
    5. Received/processed patient payments. Answered incoming calls to the customer service department.
    6. Retrieved voicemail messages, returned all calls in a timely manner.
    7. Performed Insurance Verifications Billing Assistant/ Foundations Assistant.
    8. Gathered all necessary documentation to be submitted with claims to the appropriate insurance company (HMO, Medi-Cal, and Secondary Insurance).
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma In General Studies


Collections Assistant Resume

Headline : To obtain a Collections Assistant position of responsibility in a company that utilizes experience to enhance both the company and myself.

Skills : Microsoft Office, Cash Handling, Customer Accounts.

Description :

    1. Assisted collections manager and curator with a full collection inventory.
    2. Ensured all items were placed in their proper storage space and rectified the museum's database information.
    3. Packed and stored the collection offsite for a year-long renovation.
    4. Assisted curator with exhibit design, organized the artifacts for the exhibit and created an inventory of them.
    5. Handled artifacts for the exhibit and aided in exhibition installation and de-installation.
    6. Received training with the EmbARK collection database system.
    7. Accessioned, cleaned, and stored new items for the museum collection.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Arts In Public History


Collections Assistant Resume

Objective : To find a carrier that able to utilize the communication and organization skills that I have obtained over my years of employment, help those in our community be the best that they can be, and look forward to a high-production, fast pace work environment.

Skills : Collection Calls, Data Entry, MS Office.

Description :

    1. Worked with accounts that had been written off and to attempt to collect the debt.
    2. Conducted file maintenance, including filing, purging, and checking for /obtained required documents and creating new files.
    3. Conducted extensive asset searches with banks, the DMV, and credit reports.
    4. Utilized judgment in recognizing and assessed a customer's financial position and made attempts to set up an approved payment plan.
    5. Prepared and collected documents, and then the information was turned over to an attorney to start legal action.
    6. Corresponded with outside collection agencies regarding contract terms and customer payoff amounts.
    7. Defused irritated and frustrated patients so that a clear explanation can be provided regarding the company's products, policies, and procedures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor Of Finance

Collections Assistant Resume

Headline : To expand my knowledge and skills learned in the medical and business field and to have a stable and efficient future in finance as a Collections Assistant.

Skills : Debt Repayment, Financial Statements, Payment Arrangements.

Description :

    1. Directed and managed extensive archive and artifact collections.
    2. Processed and cataloged incoming collections. Researched artifact provenance and created reports giving accessioning guidance.
    3. Managed storage and conservation of objects using best practices for preservation.
    4. Planned and influenced public and educational programs.
    5. Spearheaded exhibit curation, including developing ideas, launching exhibits, interacting with local media, negotiating with stakeholders, and training exhibit personnel.
    6. Directed artifact retrieval project. Drafted contracts of the gift.
    7. Reviewed collections documents for legal content.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Master Of Arts In History

Collections Assistant Resume

Objective : Seeking a Collections Assistant position utilizes education, experience, and willingness to make a positive contribution and ability to show strong organizational skills and meet deadlines.

Skills : Debt Repayment, Data Collection, Credit Reports.

Description :

    1. Arranged for debt repayment or established repayment schedules, based on customers' financial situations.
    2. Located and notified customers of delinquent accounts by mail, telephone.
    3. Advised customers of necessary actions and strategies for debt repayment.
    4. Persuaded customers to pay amounts due on credit accounts.
    5. Conferred with customers by telephone or in-person to determine reasons for overdue payments and to review the credit contracts.
    6. Located and monitored overdue accounts, using computers. Answered customer questions regarding problems with their accounts.
    7. Recorded information about the financial status of customers and status of collection efforts.
    8. Traced delinquent customers to new addresses by inquiring at credit bureaus, and Lexis Nexis.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Bachelor's in Business Management

Collections Assistant Resume

Objective : Over 4 years of experience as a Collections Assistant, responsible for preparing documents, identifying unpaid customers, and performing other duties related to accounts.

Skills : Customer Service, Collections Department, Payment Arrangements.

Description :

    1. Prepared various routine documents, forms, and collection notices.
    2. Filed, retrieved, and distributed documents or correspondence.
    3. Assisted with routine inquiries, phone calls, etc. Generated delinquent account listings and other routine reports from the computer system.
    4. Identified delinquent accounts and takes actions as directed to resolve the delinquency. Assisted in conducting research using various databases and tools to locate and contact persons owing monies to the bank.
    5. Assisted with placing and tracking accounts identified for referral to contract private collection agencies and the state Central Collection Service.
    6. Entered, maintained, and updated case information in computer and paper records, as required.
    7. Performed reception functions with regards to parties reporting to the collections office.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Bachelor's in Accounting

Collections Assistant Resume

Headline : A reliable and friendly representative who quickly learns and masters new concepts and skills. Passionate about helping customers and creating a satisfying experience. Detail-oriented Strong communication skills for the development of the organization.

Skills : Delinquent Accounts, Credit Reports, Data Collection.

Description :

    1. Processed bills and accounts for collections.
    2. Sorted mail and processed Customer Service and data entry.
    3. Set up accounts to be turned over to collections.
    4. Processed credit card payments in a secure matter.
    5. Processed checks via fax.
    6. Ran aging reports and contacted customers for payment.
    7. Assisted with dispatching, routing, meter holdings calculations, and confirmed meter outages to meter technicians.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor In Criminal Justice

Collections Assistant Resume

Summary : Worked in the customer service field for a long time and enjoy helping clients and assisting them and resolving all their needs and enjoy the challenge and always looking for a win situation.

Skills : Customer Accounts, Debt Repayment, Customer Service.

Description :

    1. Managed commercial and consumer accounts. Accessed customers' credit reports to update account information.
    2. Drafted and sent letters to customers advising them of account status.
    3. Conducted skip tracing research to locate account holders.
    4. Sorted, formatted, and recovered customer's account information in MS Excel.
    5. Assisted with troubleshooting and repairing of the collections database.
    6. Cross-trained for account clerk duties prepared bank deposit for pick up, keyed accounting entry, and run transaction report.
    7. Implemented collections-A/R's, computed, and scheduled payment plans.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Bachelor's in Finance

Collections Assistant Resume

Headline : Award-winning professional with over 6 years of experience managing multiple corporate accounts. Experienced in working in fast-paced environments demanding strong organizational, technical, and interpersonal skills.

Skills : Payment Arrangements, Collection Calls, Data Entry.

Description :

    1. Evaluated internal reports and provided the Collections Analysts with all required monitoring documents on time.
    2. Recorded, compiled, and analyzed performance information to ensure contract compliance.
    3. Implemented a continuous quality improvement process through the continuing review of operations and administrative systems consistent with Certification Standards and ResCare's Best In Class (BIS) Initiatives.
    4. Created monthly Account Receivable spreadsheets for the regional offices and breakdowns for each department's project.
    5. Developed and implemented corrective action plans as needed including the review of mis-posted cash.
    6. Experienced in quality control or performance of the program and financial audits, evaluations, and monitoring and keying in write-offs.
    7. Assisted with obtaining support documentation to the internal compliance and external audit teams.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's in Accounting

Collections Assistant Resume

Summary : To obtain a Collections Assistant Professional with diverse experience in the automotive, insurance, and medical fields, with expertise in office management. Pursing employment that offers challenges and potential for growth and allows utilization of administrative strengths.

Skills : Customer Service, Credit Reports, Cash Handling.

Description :

    1. Prepared legal documents such as Summons and Complaints, Wage Deductions, Citations and Citation Notices, Petitions and Orders to Show Cause, Non-Wage Garnishments, and Orders of Body Attachment for collection cases on the computer using Microsoft Word.
    2. Managed payments by hand using a ledger for each debtor.
    3. Filed papers for the asbestos litigation cases.
    4. Managed assigned receivable assets at or below industry average days to pay while minimizing bad debt loss.
    5. Collected amount due from assigned accounts per collections policy; monitored the payment status of assigned accounts, reviewed with the Credit/Collections Supervisor when negative trends occur.
    6. Notified Credit/Collection Supervisor of any collection problems or alarming patterns noticed on any account so remedial action may be formulated.
    7. Worked with customers and company personnel on collections issues and billing problems.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor's In Finance