A Commercial Collector is responsible for managing and collecting the outstanding accounts receivables of allotted accounts. The job description is also accountable for all other aspects of collections, solving billing problems, and reducing the amount of bills receivables. Typical work activities seen on the Commercial Collector Resume include the following – monitoring accounts on a day-to-day basis; identifying outstanding account receivables; investigating historical data for bills and debts; taking necessary actions on delinquent accounts; resolving billing problems, and updating account status records.
To ensure success in this field, the following skills are needed – prior work experience, excellent knowledge of billing procedures; knowledge of various collection techniques; working knowledge of MS Office and databases; knowledge of collection laws and regulations; and interpersonal skills. A degree in sales or marketing is a common qualification. However, formal education can be replaced with several years of relevant work experience.
Objective : To secure employment with an organization that will utilize my skills and experience as well as allowing the opportunity for continued professional development.
Skills : MS Office, Payment Arrangements, Customer Service.
Description :
Viewed claims in Zirmed(clearinghouse) that were uploaded the day before to ensure timely processing.
Ran AR reports ensuring reimbursement from Medicare for home health services.
Created and corrected claims and submitted them to Medicare via Medicare Ace.
Called Medicare regarding ways to correct rejected claims.
Assisted employees with our agencies or other agencies as well as coworkers(via email or phone) with questions or concerns about patients' discharge statuses or helping the employees of the agencies with correcting claims in order to submit to Medicare for reimbursement.
Assisted in working AR reports by posting payments, researching payments, or reasons invoices have an outstanding balance.
Determined if we're eligible for payment, based on filing guidelines.
Applied adjustments and payments to the correct invoices after confirming receipt of payment.
Experience
2-5 Years
Level
Junior
Education
GED
Commercial Collector Resume
Objective : To obtain a Commercial Collector position as an active employee in a growing, reputable company to contribute my experience, proactive attitude, and a positive atmosphere to help improve the company and myself.
Skills : Project Management, Marketing, Microsoft Office, Customer Service.
Description :
Provided financial, clerical, and administrative services to ensure efficient, timely, and accurate payment of accounts under their realm of responsibility while adhering to company policies and procedures.
Petitioned collection/accounts receivable issues and assist with special projects based on departmental goals and objectives.
Ensured effective decisions are made when it comes to releasing customer orders.
Demonstrated the right judgment that is within authority while releasing and holding orders.
Participated with Sales in all aspects ensuring the credit terms are suitable in meeting management's objectives and the credit/collections policy.
Established as well as reviewed credit limits for all accounts. Resolved complex issues.
Worked with internal and external customers for improvements in cash application, as well as collections and processing of credits.
Demonstrated a positive working relationship with departments to accomplish the goals and objectives of the company.
Experience
2-5 Years
Level
Junior
Education
Diploma In Finance
Commercial Collector Resume
Objective : To work with new contact portfolios exceeding monthly sales targets, To advocate and communicate who actively listens, quickly builds rapport, and comfortably closes sales.
Skills : Customer Service, MS Office, Planning Skills, Management Skills.
Description :
Managed assigned files of Commercial Equipment Leasing accounts.
Worked each account in-depth through examining the account documents, client notes, and credit reports.
Performed skip-tracing and take an investigative approach to locate consumers, personal guarantors, and companies responsible for the balance due.
Accurately documented all calls and activity in RZ Collections Software.
Followed the basic principles of the FDCPA and TCPA law for both Commercial and Consumer accounts.
Achieved Collection goals during the first month and negotiated settlements.
Performed collections in a customer-friendly manner to help the debtor understand their financial responsibility and negotiate a re-payment plan.
Experience
2-5 Years
Level
Junior
Education
A.A. In Finance
Commercial Collector Resume
Objective : Looking for a Commercial Collector position with experience in providing the opportunity to make a strong contribution to the organization within the goals through continual development of professional skills in Procurement.
Contacted customers to address outstanding balances and request payment in a timely manner.
Reconciled and researched accounts, internal and external, before attempting collection action.
Reviewed delinquent accounts and prepared follow-up letters and/or emails.
Maintained history on customers and attempted on collection status.
Documented telephone, e-mail, and postal mail inquiries and ensure accurate data.
Prepared follow-up reports reflecting the status of credit and collection activity in the area of responsibility on a weekly basis.
Conducted month-end balance sheet reviews and reconciled any variances.
Experience
0-2 Years
Level
Entry Level
Education
High School Diploma
Commercial Collector Resume
Headline : High-energy, Strong negotiating, fast learner, a person has the ability to multi-task several projects, skilled in skip tracing in minimizing losses looking for a Commercial Collector position.
Drafted and reviewed financial statement compilations before being approved by partners.
Compiled financial reports pertaining to cash receipts, expenditures, and profit and loss.
Reviewed collection reports determining the status of collections and the amounts of outstanding balances.
Worked with managers to develop annual expense plan goals.
Reconstructed accounting records from clients' checks and cash receipts.
Directed multiple client accounting system conversions into web-enabled Oracle financial platform.
Worked with Billing/Accounts Receivables and Center Managers to resolve outstanding issues.
Experience
5-7 Years
Level
Executive
Education
Associate's In Business Management
Commercial Collector Resume
Objective : Seeking a solid and secure position with a proven company, where I may utilize my multi-tasking abilities in a fast-paced environment.
Skills : Microsoft Office, Overdue Accounts, Data Entry.
Description :
Contacted customers by phone for instructions to apply unapplied cash using AS400 operating system.
Faxed or mailed collection letters to customers.
Maintained receivables for a large commercial account base of $2-$7 million in outstanding AR.
Reconciled cash/credit application issues and forecasted receivable performance.
Established repayment plans and settlements to bring accounts current.
Provided recommendations for management reports and worked with accounting team members and internal organizations toward dispute resolutions.
Evaluated uncollectable accounts and submitted them for write-off with a summary for justification to upper management.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's In Finance
Commercial Collector Resume
Objective : Over 6 years of customer service experience, including providing in-person as well as phone support to customers. Consistently produce high-quality results with established time constraints, excellent interpersonal, verbal and written communication skills, and extremely well organized.
Provided administrative support in the collection process.
Prepared outstanding account reports and gathered credit and reference information.
Maintained database by entering, updated, and retrieved data, as well as formatting and generating reports.
Assisted in the resolution of outstanding invoice problems from past due accounts.
Replied to inquiries from customers or external collection resources.
Placed calls and sent letters to those with unresolved issues.
Conducted recoveries of delinquent accounts, focusing primarily in the aviation, construction and maintenance industries.
Perfected & executed upon liens, repossessions, and worthless cheque activities. Trained and mentored the sales force.
Experience
2-5 Years
Level
Junior
Education
Associates In Business Management
Commercial Collector Resume
Objective : A bilingual collector that has been in the field for over 10 years and is seeking a competitive and challenging environment where I can serve your organization and establish an enjoyable career for self.
Skills : CNA, Customer Service, Data Entry, Collecting Skills.
Description :
Tracked and reported direct payments. Tracked and requested debt validation.
Brought in to set up and handled commercial collection accounts for a local bank, but the position was dissolved.
Collected from insurance companies, hospitals, self-pays, and co-pays/deductibles Billing for the medical providers and on behalf of hospital Insurance.
Made outbound calls to collect on past due accounts owed by Corporations and Businesses.
Deep skip tracing, take and make payment arrangements.
Took payments via phone, letter writing, and data entry.
Negotiated settlements with debtors and debtors Attorneys.
Handled both consumer & business credit card accounts as well as wireless.
Identified assets & sometimes referred accounts to in-house Legal.
Experience
0-2 Years
Level
Entry Level
Education
Certificate In Collection
Commercial Collector Resume
Summary : Commercial Collector More than 7 years of professional experience in collections, follow-up, billing, customer service, payment posting, and account resolutions. Excellent analytical, negotiation, time-management, problem-solving, and leadership skills. PC proficiency with Microsoft Office and billing software.
Skills : Microsoft Office, Data Entry, Credit Reports.
Description :
Resolved past-due commercial accounts Overcome stalls and objections and suggest money sources for debt payment Execute verbal skip tracing.
Determined the correct business entity and pursued all applicable avenues. Updated the customer record with new information.
Placed 80-100 phone calls daily in reference to payment status on past due accounts.
Assisted debtors in obtaining account balances' information.
Maintained a file that consisted of 200 accounts placed by clients for collections with balances that ranged between $1,000 to $3000.
Worked with private investigators to discover assets and skip trace when necessary.
Conducted recoveries of delinquent accounts. Executed upon liens, repossessions, and worthless cheque activities.
Experience
7-10 Years
Level
Management
Education
B.B.A. In Management
Commercial Collector Resume
Summary : Seeking a Commercial Collector position in a fast-paced, goal-oriented environment requiring an accomplished negotiator with excellent customer relation skills, a strong team focus, and a track record for delivering results.
Skills : Collections, Customer Service, Negotiation, Problem Resolution.
Description :
Reconciled customer accounts to resolve collection, reconciliation issues, and disputes.
Maintained relationships with Division Managers and external customers. Placed accounts on credit hold when necessary.
Completed lien waivers per customer requests and payments received Grant credit approval within credit limits of $5,000.
Tracked and maintained a detailed spreadsheet of disputes and status for credit customers.
Reviewed job accounts and confirmed preliminary lien notices were sent required by state statute Account maintenance, prepare new accounts, make changes, and update account information.
Prepared outgoing correspondence to patients for insurance verification purposes.
Performed various complex adjustments for medical claims with the ability to seamlessly maneuver and manipulate various systems.
Reviewed provider contracts, provided credentialing information, documented A/R collections, and reviewed EOBs for reimbursement.
Creating an account is free and takes five seconds.
You'll get access to the PDF version of this resume template.
Choose an option.
Sign up with Google
Sign up with Facebook
Sign up with Linkedin
This helps us make sure you're human and prevents spammers from abusing our services.
By continuing, you agree to our Privacy Policy and Terms.
Unlock the Power of Over 10,000 Resume Samples.
Take your job search to the next level with our extensive collection of 10,000+ resume samples. Find inspiration for your own resume and gain a competitive edge in your job search.
Get Hired Faster with Resume Assistant.
Make your resume shine with our Resume Assistant. You'll receive a real-time score as you edit, helping you to optimize your skills, experience, and achievements for the role you want.
Get Noticed with Resume Templates that Beat the ATS.
Get past the resume screeners with ease using our optimized templates. Our professional designs are tailored to beat the ATS and help you land your dream job.
