A Commercial Lines Processor aids clients with service needs and makes changes to existing accounts. A well-drafted Commercial Lines Processor Resume indicates the following duties and responsibilities – meeting service and sales delivery standards, handling all correspondence through telephone and email, administering procedures of each commercial line and coordinating with clients and agents; monitoring various processes for the verification of client information, determining all essential equipment and staying updated with knowledge of all required documents and approvals, collaborating with physicians for all referral details, preparing and managing reports of productivity, providing assistance to the management, evaluating original insurance applications, letters from agents of policyholders; and adjusting accounts.
To become one, the candidate needs to hold a high school diploma or GED. They are expected to have a specific understanding of management, administration, accounting, and economics. Employers seek candidates with relevant experience and knowledge.
Summary : To obtain a more challenging opportunity for advancement, I can utilise my cumulative experience to exceed the expectations and goals in meeting organisational objectives, Manage billing processes and ensure timely payment to customers, Developing training materials for all personnel in the commercial lines department, Identifying potential new business opportunities with external partners.
Skills : Commercial Line Processor, System Management.
Description :
Reviewed and processed assigned commercial and/or speciality lines risks in accordance with established procedures and best practices.
Performed necessary rating and coding for quotes, new business, renewals and policy changes.
Reviewed submitted materials for completeness and accuracy; follow up with agent, underwriting and/or policyholder/applicant for missing/inaccurate information.
Handled agent and policyholder correspondence and other related paperwork.
Maintained working knowledge of state-specific processing procedures and processing.
System priced guidelines, eligibility, and team concepts.
Maintained and utilised coding manuals/materials needed to determine appropriate premium calculations and policy master file revisions.
Experience
10+ Years
Level
Senior
Education
BA
Commercial Lines Processor Resume
Objective : Commercial Lines Service Manager accomplished in managing client accounts, team leadership, and customer service. Exceptional organization, time management, and multi-tasking abilities.
Skills : Word Processing, Word Processing, In House Programs.
Description :
Maintained a consistent quality and quantity of work at prescribed standards.
Identified and prioritized own work.
Reviewed and corrected validity errors for assigned production.
Reviewed and processed assigned commercial lines risks.
Performed necessary rating and coding for quotes, New business, Renewals, and policy changes.
Reviewed submitted materials for completeness and accuracy.
Handled agent and policy holder correspondence and other related paperwork.
Experience
2-5 Years
Level
Junior
Education
BA In Communication
Commercial Lines Processor Resume
Objective : Highly organised with excellent problem-solving capabilities with over ten years experience assisting people from diverse backgrounds in demanding environments, Act as a liaison between various departments, Managing incoming claims handling process in order to meet service standards and deadlines, Managing underwriting process to ensure profitability goals are met.
Skills : Microsoft Office, Customer Service, Line Processor.
Description :
Communicated directly with underwriters and co-workers to provide quality customer service.
Delivered hands-on timely and accurate service in several lines of commercial insurance.
Utilised manuals, materials, and state specific procedures for calculating premiums for insurance policies.
Exceeded in Nationwide's quality and production goals: our quality goal is 94% and currently I exceed at 100% and our production goal is 60% and I exceed at 115%.
Assisted in the interviewing process for potential Commercial Line Processors.
Worked with underwriters in creating quality small market business policies.
Understood various insurance coverage's and where to appropriately utilise them within a policy.
Experience
2-5 Years
Level
Executive
Education
B.S.
Commercial Lines Processor Resume
Summary : Commercial Lines Processor is responsible for Managing the process of obtaining loans from clients, Processing new loans and terminated loans, Performing due diligence on borrowers, and also Managing collection activities on commercial lines accounts, Performing credit risk analysis on new and existing loans.
Responsible for processing all new and renewal policies for accuracy once issued from the companies and mailing it out to insured.
Notified commercial lines account managers of discrepancies between quotes and issuance from company.
Issued renewal and new certificates of insurance for commercial customers and clients.
Processed policy endorsements once issued from the company and mailing to the insured.
Functioned as back up person at front desk, route calls to department, maintain postage meter account and distribute mail to correct departments.
Kept up to date with state and federal insurance regulation changes.
Utilised industry leading insurance processing software.
Experience
7-10 Years
Level
Management
Education
Bachelor's
Commercial Lines Processor Resume
Headline : To find a Commercial Lines Processor position where I can build upon my extensive experience in the insurance industry with the extensive knowledge and education, leadership, and customer service experience that I have. I want to utilize my skills and education to continue to grow professionally in the business that I am passionate about. I will continue to use good judgment and pursue a challenge that will enhance and take advantage of my critical thinking skills, as well as provide long term advancement and future opportunities.
Skills : NC Property And Casualty Adjuster, SC Property And Casualty Adjuster, Intermediate Spanish, Proficient In American Sign Language, CCS, Xactimate.
Description :
Processed policy renewals and endorsements for various insurance companies.
Made changes and renewals for assigned lines of business.
Maintained a consistent quality and quantity of work at prescribed standards.
Identified and prioritised own work according to prescribed standards.
Created new loans (commercial lines).
Monitored, maintained, updated financial data.
Updated collateral databases and credit limits.
Experience
5-7 Years
Level
Executive
Education
Bachelors In Finance
Commercial Lines Processor Resume
Objective : Commercial Lines Processor is responsible for Liaising with brokers, underwriters and insurers to ensure policies meet all requirements, Managing claim submissions and responses, ensuring timely resolution, Working closely with actuaries in order to understand market trends, provide appropriate product guidance and minimise risk, Developing new products in line with market trends.
Monitored incoming payments with appropriate follow up.
Followed up on delinquent payments to ensure collection rate is achieved.
Developed new products or services to meet changing market needs.
Prepared monthly reports on delinquencies and collections.
Processed loan applications and qualify credit.
Experience
2-5 Years
Level
Executive
Education
GED
Commercial Lines Processor Resume
Headline : To obtain a Commercial Lines Processor, responsible for Managing claims across different lines of business, Managing open cases across different lines of business, Standardising internal processes for processing claims across different lines of business, Ensuring strong customer service standards are met throughout the life cycle of product offerings.
Developed marketing materials for loans and other products.
Developed collateral management procedures.
Managed risk by coordinating activities across the portfolio with other departments.
Provided customer service to clients in a timely manner.
Processed all types of insurance applications and claims.
Worked closely with the underwriters to ensure that the company approves every claim promptly.
Ensured that the company delivers excellent customer service by following up on every complaint or question submitted by a client.
Experience
5-7 Years
Level
Executive
Education
MS
Commercial Lines Processor Resume
Objective : Commercial Lines Processor is responsible for processing payment on behalf of customers, Managing collections from delinquent accounts, Providing customer service to commercial credit card customers in a timely fashion, and also Monitoring account balances by using reporting tools provided by the company.
Promoted an excellent work environment within the department by setting high standards for performance, conducting regular reviews, and providing feedback on performance.
Handled customer inquiries and complaints.
Performed daily operations, including the retrieval and preparation of documents for faxing and shipping.
Managed the Commercial Lines portfolio, including all incoming and outgoing mailings, printing, scanning, mailing process, filing system organisation and maintenance, etc.
Delivered exceptional customer service by answering customer queries in a timely manner.
Provided support to internal customers by following up on outstanding issues or requests as necessary.
Maintained product knowledge in order to provide accurate information to customers.
Experience
2-5 Years
Level
Executive
Education
G.E.D
Commercial Lines Processor Resume
Headline : Commercial Lines Processor with 10+ years of experience in Assisting with customer service issues related to cards not being able to be used or declined, Assisting with resolving customer disputes in a timely manner, Assisting with resolving collection issues in a timely manner, Assisting with resolving operational issues in a timely manner, and also Supporting new product or services launches/implementations.
Handled all documentation related to the department's daily operations.
Processed applications for commercial insurance policies.
Collected premiums on behalf of the company.
Assisted in the development of new products and services to meet customer needs.
Assisted in the development of new business strategies to meet customer needs.
Provided excellent customer service.
Oversaw the claims process and ensure quality standards are met.
Experience
5-7 Years
Level
Executive
Education
MS
Commercial Lines Processor Resume
Objective : As a Commercial Lines Processor, responsible for Handling customer service calls for a variety of issues related to commercial lines products, Using call tracking data to identify trends in customer satisfaction and provide recommendations for improvement, and also Creating sales opportunities for new products by building competitive solutions, identifying new market opportunities, and researching competitive pricing strategies>
Skills : Pricing Strategist, Tracking, MS Office.
Description :
Developed and maintained marketing plans for increasing revenue.
Ensured profitability levels are met through efficient sales processes.
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