Computer assistants identify and solve the technical issues of clients. Some of the work activities commonly listed on a Computer Assistant Resume are – providing telephone-based support, solving all technical issues providing online assistance, on-site support for challenging computer problems, understanding the issue and helping in narrowing such errors from occurring, performing research to solve challenging problems, developing user guides and training manuals, teaching clients and staff about hardware and software, and if needed installing and upgrading system hardware and software.
These experts should have a wide knowledge of WAN/LAN networking, familiarity with computer systems and its components, in-depth awareness of internet security and data privacy and sound troubleshooting skills. Computer Assistants make a display of a college degree in IT or a relevant area for seeking this line of operation.
Headline : An organized and motivated Computer Assistant focused on delivering quality work with a diligent work ethic and flexible schedule. Looking to obtain a full-time position utilizing physical stamina, speed, skills, and knowledge. To secure a responsible position & make the skills speak a position as an effective employee.
Skills : Microsoft Office, Active Listening, Service Orientation, Mathematics, Verbal Communication, Customer Service, Team Member.
Description :
Designed, configured, and tested computer hardware, networking software and operating system software.
Maintained and administered computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Installed and performed minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.
Refereed major hardware or software problems or defective products to vendors or technicians for service.
Developed training materials and procedures, or train users in the proper use of hardware-software.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Computer Assistant - Full Time Resume
Headline : Computer Assistant with experience of troubleshooting problems on the internet and resetting passwords and unlocking people's e-mail accounts. Took information to have computer problems solved and input tickets to correct individuals with pertinent information also submitted phone calls overseas to military individuals.
Skills : Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Office Equipment.
Description :
Installed Distribution Standard System (DSS), performed System Maintenance.
Assisted in data analysis by sorting information by program/point in the process, preparing statistical charts, graphics depicting quality levels, trends.
Assisted Supervisor, Specialists, Planners in utilizing automated data collection/statistical sampling systems.
Assisted personnel in obtaining, researching various technical publications using VSMF, microfiche, reference publications, automated sources.
Ran inquiries to obtain program notice information on depot programs.
Maintained daily records of statistical data obtained from monthly statistical reports, distributed through Headquarters as well as 36 countries overseas.
Kept an updated profile on all overseas volunteers.
Overseen the operation and the maintenance of all IBM Personnel Computers, Compaq, and HP Plotter.
Experience
5-7 Years
Level
Executive
Education
Associates
Junior Computer Assistant Resume
Objective : To work in an elite organization where innovation and excellence is the way of life, where the full potential will be explored and where one will get ample scope for development & grow along with the organization as an efficient employee. Detail-oriented, analytical and work diligently with endurance on long.
Skills : Computer Skills, Analytical, Typing 50 Wpm, Data Entry, Office Equipment, Telephone And People Skills, Administrative, Clerical.
Description :
Worked as a local Dispatcher for IT Customer Support Help Desk.
Recorded, dispatched, and routed troubleshoot issues. Determine and analyze problem-solving to determine necessary action.
Assigned trouble tickets to Systems Analysts and Programmers.
Assisted Technicians with troubleshooting calls; physically going out to the designated area and speaking with the customer to resolve computer issues.
Attended and interact at daily staff meeting sharing and discussing pertinent information regarding ongoing projects such as the replacement of 700 new Dell desktop computers and installing necessary work-related programs on computer systems.
Trained and responsible for three back-up dispatchers reporting directly to me.
Developed and maintained an Excel spreadsheet identifying how many trouble tickets are assigned to designated Technicians and consolidating data to reporting findings to Group Manager.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Senior Computer Assistant Resume
Summary : An Energetic, hardworking Senior Computer Assistant that is willing to learn and strongly motivated for advancing in a career. Enjoys contributing to a team effort and creating a good working environment. Proficient in quality writing and communication skills, capacity to multi-task under pressure and multi-lingual.
Skills : Typing 50 Wpm, Microsoft Office, Active Listening, Service Orientation, Mathematics.
Description :
Responsible for maintaining the Office of Appellate Operations system equipment including printers, computers, software, and hardware.
Solely responsible for the maintenance and inventory of over 100 personal computers as well as backup to over 200 additional computers used within the agency.
Assisted with new user training on local applications and software issues and problems.
Provided users with support and diagnosis of computer-related issues via the IT help desk or in person when necessary.
Worked closely with Hearings and Appeals Judges and Paralegals as well as support staff.
Ensured that system users complied with agency rules and regulations pertaining to system security and PII.
Able to meet every deadline way in advance which allowed to help meet the agency's goals for expediency and accuracy.
Experience
7-10 Years
Level
Senior
Education
Bachelor Of Arts
Lead Computer Assistant Resume
Summary : Skilled Lead Computer Assistant with-hands on experience in the material handler and laborer work. Possess the ability to set-up and operate an array of machines and equipment, a strong analytical aptitude with extensive manual dexterity and hand-eye coordination. Very detail-oriented, organized and meticulous about all aspects of all jobs.
Skills : Web Design & Development, Graphic Design, Basic IT management, Project management.
Description :
Initiated electronic document management, tape and media Management.
Had contacts and electronic system for reporting print problems and malfunctions with the printers.
Initiated and assigned work-related trouble tickets for print jobs and reports, if necessary.
Answered product questions with up-to-date knowledge of sales and store promotions.
Had password program access to receive jobs electronically to ensure timely production of scheduled reports and print jobs for our customers.
Assisted with small desktop support problems, and performed administrative work.
Provided training and assistance to customers using a wide range of equipment and systems used for transmission of information in data, voice, and video format.
Experience
7-10 Years
Level
Senior
Education
Bachelor Of Science
Computer Assistant II Resume
Summary : Computer Assistant II with experience in professional IT Consultant roles performing formal requirements gathering. Experience on Internet/Intranet Application Web development, using Java, HTML5/CSS3. Experience creating and documenting processes and data flows. Experience working on IT / Systems, including a strong understanding of the SDLC
Supported the risk management program by participating in risk analyses for the Automated Information System (AIS) software, hardware, procedures, personnel, and physical security.
Assisted organizations with the implementation of countermeasures.
Reviewed all AIS networks to ensure that accreditation is appropriate, as well as cost-effective, for the system being evaluated.
Maintained copies of AIS accreditation documentation.
Reviewed accredited AIS to ensure the systems are being operated under the terms of the accreditation and provide guidance to operating officials.
Assisted in identifying possible security breaches, attempted intrusions, and unauthorized access to data.
Reviewed security measures that are in place to protect information management systems, data, communications, resources, and equipment throughout the supported areas.
Experience
7-10 Years
Level
Consultant
Education
Bachelor Of Science
Computer Assistant/In-charge Resume
Objective : Computer Assistant is responsible for assisting the Producer and Coordinator with all aspects of the production process.
Skills : Office Equipment, Telephone And People Skills, Administrative, Clerical.
Description :
Greeted customers entering the store to ascertain what each customer wanted or needed.
Described product to customers and accurately explained details and care of merchandise.
Earned management trust by serving as a key holder, responsibly opening and closing store.
Politely assisted customers in person and via telephone.
Communicated with vendors regarding back order availability, future inventory and special orders.
Provided an elevated customer experience to generate a loyal clientele.
Recommended, selected and helped locate and obtain out-of-stock products based on customer requests.
Experience
2-5 Years
Level
Junior
Education
High School Diploma
Computer Assistant - Consultant Resume
Summary : To acquire a challenging position in an organization and utilize the skills efficiently for organizational growth and meet the objective with full integrity thereby enriching the knowledge. To make a positive contribution as part of your dynamic and well-reputed organization in a position where the abilities, technical, management, decision making, and communication skills will be appreciated and enhanced.
Skills : Microsoft Office, Photoshop, Windows, Mac OS X, Acrobat.
Description :
Translated data into the preferred language.
Entered data into the system to produce drafts or final copy or to update/create the file.
Proofread and edits input to ensure accuracy and completeness of data or text, and reconciles routine errors or discrepancies.
Answered questions concerning files and documents.
Performed preventive maintenance of equipment and maintain associated equipment and supplies.
Contributed to unit goals by accomplishing related duties as required.
Worked in a Children Friendly Environment Handling and Creating Computer Graphics, Charts, and Documents with Microsoft Publisher and Word.
Experience
7-10 Years
Level
Senior
Education
High School Diploma
Computer Assistant/Specialist Resume
Summary : To make a positive contribution as part of your dynamic and well-reputed organization in a position where the abilities, technical, management, decision making, and communication skills will be appreciated and enhanced. Efficient in motivating the team and take the best out of them.
Skills : Computer Skills, Attention to detail, Networking, Hardware/Software configuration.
Description :
Facilitated a new DHA informatics portal for external and remote users.
Supervised multiple projects supporting internal and external customers lasting from weeks to several months.
Served as administrator for command telecommunication to include Blackberries, cell phones, and pagers.
Utilized automated report systems to certify vendor invoices for payment.
Provided desktop support and problem resolution for 2000 local and remote, technical and non-technical users.
Operated as Tier I/Tier II technician and vetted incoming customer work orders via a tracking system.
Created Standard Operating Procedures and documentation for departmental operations.
Experience
7-10 Years
Level
Senior
Education
Associates
Computer Assistant - Remote Resume
Summary : To work in a synergic team with an endeavor to lead the organization towards industrial leadership and be the strongest reason for success for the organization. To be part of a reputed establishment and contribute the best for its progress, with a commitment to work for the welfare of the society, with continuous learning and acquisition of new skills.
Skills : Database Design, Hardware, and Software Troubleshooting, Administrative.
Description :
Provided Level 1 TCP/IP and Windows NT networking support.
Provided Level 1 hardware technical support.
Researched complex technical issues and provide solutions in a timely manner using TechNet and Microsoft Reference Books.
Performed limited Windows administrator duties, including password, resets, password unlocks, print queue management, adding/removing group memberships to users' LAN accounts.
Submitted updates to an online Help Desk SOP (Standard Operating Procedures) software.
Updated Help Desk website using Microsoft FrontPage.
Sent bulletins of current technical problems to Help Desk Staff.
Experience
7-10 Years
Level
Senior
Education
Bachelor Of Science
Computer Assistant Resume
Summary : Resourceful at maintaining business relationships with corporate clients to achieve repeat/ reversal business along with service norms. To be able to utilize the knowledge already gained, in a responsible and proper manner resulting in a value add to the organization and to reach the apex of the career in the process.
Skills : Microsoft Word, Microsoft Excel, Microsoft PowerPoint, Microsoft Access, Office Equipment.
Description :
Diagnosed and resolved problems in response to customer-related incidents.
Maintained problem tracking and resolution databases.
Installed, configured, troubleshoot, and maintained customer hardware and software.
Contacted outside vendors for purchasing and support of cell phones, blackberries, hot spots, wireless adapters, broadband cards, air cards, laptops, and multi-functioning printers.
Setup of IT assets and performed operational testing.
Updated and maintained the Wounded Warrior Regiment website.
Setup and operated Video Teleconferencing equipment for presentation.
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