Senior Content Reviewer Resume
Summary : As a Senior Content Reviewer, responsible for Improving customer satisfaction by finding creative solutions to problems, Recognizing by management for providing exceptional customer service, and Assisting customers with making payments or establishing payment plans to bring accounts current.
Skills : Bilingual, Excel, Communication, Document Management, Pharmacology.
Description :
- Performed a wide variety of application policy reviews on client applications and took action.
- Helped identify and surface trends, bugs, and product feedback, Suggested improvements in tools and techniques to help scale the team's Accomplishments.
- Drafted the internal workflow document and improved the protocol, Increased teamwork efficiency Skills Used.
- Ensured logical and meaningful review of Ad/URL content, Delivered high-quality content reviews consistently and accurately.
- Reviewed, maintained, and curated data, proofread, reviewed, and edited documents for accurate use of grammar and content.
- Responsible for Working for Google via Zero Chaos as a content reviewer and working for World Resources Institute as a legal researcher.
- Maintained friendly and productive relationships through clear articulation and an effective communication style with internal and external stakeholders.
Experience
7-10 Years
Level
Management
Education
High School Diploma
Content Reviewer Resume
Headline : As a Content Reviewer, reviewed content per guidelines shared, which are servable over the client's ad network and are viewable by our users/advertisers alike.
Skills : Understanding Of Intellectual Property; Attention To Detail.
Description :
- Reviewed, detected, and confirmed designs that are copyrighted, trademarked, or protected by other forms of intellectual property rights.
- Ensured that Zazzle does not offer or produce merchandise that is unauthorized or unlicensed.
- Protected brand and maker partners from unauthorized and inappropriate designs.
- Resolved issues that pertained to violations of any content guidelines and escalated difficult situations to the team, Led and Supervised if necessary for additional review.
- Provided customers with high-quality designs by ensuring that all quality control standards were met during the review process.
- Worked on IC Tool corrections to fix designs that contained quality issues
- Managed IC Tool on-hold queue – including escalations for designs that could not be fixed.
Experience
5-7 Years
Level
Consultant
Education
High School Diploma
Content Reviewer Resume
Summary : As a Content Reviewer, provided services to the client's relevant parties, therefore high-quality deliverables are expected from the analyst.
Skills : Cultural Awareness, Communicational Skills.
Description :
- Assisted leads in the management of Marketplace Quality control – design fixes and seller outreach.
- Overlooked Marketplace queues such as Quick Product Create, Site Reviews, and Customer Reviews.
- Developed an understanding of all of Zazzle's product offerings and customization tools.
- Made confident decisions to preserve Zazzle’s integrity.
- Learned swiftly and applied techniques in a valuable and productive manner.
- Worked quickly and effectively in a fast-paced, high-pressure, and demanding environment.
- Used electronic devices including but not limited to computer, telephone, copy/fax machine.
Experience
7-10 Years
Level
Consultant
Education
High School Diploma
Content Reviewer Resume
Summary : As a Content Reviewer, reviewed all types of content before it went live. Worked directly with writers or other employees who created the content in question. Worked with marketing teams or other groups that help determine what type of content gets produced in the company's efforts to market itself or its products/services.
Skills : Analytical, Technical Certified Content Moderator.
Description :
- Ensured that all content was compliant with industry standards and best practices, such as HIPAA or FTC regulations.
- Reviewed articles for plagiarism using software programs such as Turnitin or iThenticate.
- Conducted research to identify potential sources of information for the content.
- Reviewed the content to ensure that it is consistent with the company’s mission statement, brand identity, and voice.
- Evaluated the appropriateness of images and other multimedia elements in the piece.
- Suggested changes to the content to make it more effective or appealing to readers.
- Identified styles and formats that might be appropriate for different types of content.
Experience
7-10 Years
Level
Consultant
Education
High School Diploma
Content Reviewer Resume
Objective : As a Content Reviewer, revised content to meet audience needs by adding or removing material, Provided feedback on writing style, grammar, or content accuracy.
Skills : Planning, Reviewing.
Description :
- Identified notable brands, current and past films, television shows, musical artists, and an overall knowledge of pop culture.
- Responsible for Using a Content Management System (CMS) to review, edit, and provide input for the Advanced Spanish curriculum units in accordance with the institutions.
- Reviewed websites for content quality based on Content Guidelines in English and German.
- Thoroughly checked ad content with quality and accuracy, Approved or disapproved new and changed ad submissions based on policy guidelines.
- Analyzed data and evaluated trends/ patterns, Recommended generic patterns to be translated into Rules.
- Wrote customer-facing emails to address concerns and report issues, Troubleshoot issues related to Advertisers.
- Coordinated training & mentored sessions Frequently reviewed the work of new hires (with the guidance of the Supervisor) and provided ongoing feedback in the first days, weeks, and months.
Experience
0-2 Years
Level
Fresher
Education
High School Diploma
Content Reviewer Resume
Objective : Content reviewer is responsible for reviewing and editing content for a website or publication. Worked with a team of other content reviewers and editors to ensure that all content is accurate and up-to-date. Typically worked a regular 9-to-5 schedule, although they may be required to work overtime or on weekends during busy periods.
Skills : Communicational Skills, Training.
Description :
- Reviewed and assessed a wide variety of content for compliance with company guidelines, including but not limited to videos, images, articles, and comments.
- Made decisions quickly and efficiently while maintaining a high degree of accuracy.
- Escalated potential policy violations to senior staff for further review, Stayed up-to-date on company policies and procedures.
- Used independent judgment to make decisions in a fast-paced environment, Communicated effectively with team members and other departments.
- Handled sensitive and confidential information with discretion, Met daily and weekly quotas for content reviewed.
- Maintained a high level of productivity while working independently, Adapted quickly to changes in company policy and procedure.
- Trained new team members as needed and provided feedback to content creators regarding compliance with company guidelines.
Experience
0-2 Years
Level
Junior
Education
High School Diploma
Content Reviewer Resume
Objective : As a Content Reviewer, reviewed Videos on YouTube and took appropriate actions on the video based on the defined policies. Attended calls/ met with Customers to understand the policies and the impact of violations on end users.
Skills : Reviewing, Customer Service.
Description :
- Coached IARs towards improvement where necessary Offering remedial instruction in tool usage and other topics as required.
- Maintained Updates & Documentation and Monitoring workflow Escalated questions/issues from the team regarding the process and cascading updates to the team.
- Prepared and maintained Training documents, Wiki pages with updates, SOPs & any other documents.
- Prepared weekly process reports & sent these out to the concerned people.
- Monitored workflow and re-assignment in the team & handled shift issues, daily standups, updates, and escalations.
- Reviewed and maintained internal process quality, Maintained high internal quality of the processes by performing quality audits.
- Provided specific & timely feedback to policers on errors & trends Act as SMEs for processes on the floor.
Experience
0-2 Years
Level
Freelancer
Education
High School Diploma
Content Reviewer Resume
Objective : As a Content Reviewer, responsible for checking public information like social media posts, videos, and pictures, analyzing and reviewing user profiles, videos, and text-based content, and/or investigating, escalating, and/or resolving issues that are reported by users or flagged by the system.
Skills : Planning, Community Assistant.
Description :
- Reviewed content for accuracy and consistency and ensured that the content adhered to company tone and style guidelines.
- Made sure that the content met the target audience’s needs and provided feedback to writers on how to improve the content.
- Ensured that the content meets any legal or regulatory requirements.
- Investigated and resolved reported issues (inquiries via the ticketing system), such as requests for account support or potentially abusive content.
- Enforced client's Terms of Use by carefully monitoring reports of abuse on the site.
- Became and remained knowledgeable about clients’ products and community standards.
- Used market-specific knowledge and insights to find scalable solutions to improve the support of our community of users.
Experience
0-2 Years
Level
Freelancer
Education
High School Diploma
Content Reviewer Resume
Objective : As a Content Reviewer, Identified all content currently live on the website, Reviewed each piece of content, and identified what content needed updating or deleting. Responsible for Completing documents and work requests according to company standards.
Skills : Documentation Skills, Stakeholder.
Description :
- Gathered, analyzed, and utilized relevant data to develop ways to improve the overall user experience.
- Recognized trends and patterns and escalated issues outside the company policy to the global team.
- Identified inefficiencies in workflows and suggested solutions.
- Reviewed a queue of store pages submitted from advertisers (brands) to be checked and approved or rejected based on the store's policy.
- Checked on the language relevancy and updating for machine learning.
- Responded to inquiries related to the above operations from internal stakeholders.
- Checked the images, and matched them with the website, Viewed the content, checked the Brand Name and Website, Checked if Non-Family safe content, and rated the content.
Experience
0-2 Years
Level
Fresher
Education
High School Diploma
Content Reviewer Resume
Objective : As a Content Reviewer, responsible for Performing site evaluations, customer surveys, and team audits, Delegating and monitoring the progress of assignments, and ensuring the achievement of all deadlines.
Skills : Monitoring, Evaluational Skills.
Description :
- Provided a cohesive architecture for students to analyze the past in order to understand the present and envision the future.
- Reviewed online videos, social media, web pages, and advertising content for compliance with policies and guidelines. content could be in text, image, audio, video, or any other format.
- Identified content that was not in compliance with requirements and flagged it for action.
- Used a basic level of judgment to perform the required tasks.
- Responsible for Identifying all content currently live on the website.
- Provided training, insight, and guidance to other team members on department policies and best practices.
- Continuously identified opportunities for process improvement.
Experience
2-5 Years
Level
Executive
Education
High School Diploma
