Content Moderator Resume Samples

Content Moderator is an important role that involves reviewing and moderating user-generated content to ensure that it is appropriate for a particular website or platform. These professionals are responsible for flagging offensive, illegal, or inappropriate content, as well as monitoring user comments and posts for violations of rules and regulations. The job description and duties listed on the Content Moderator Resume are- reviewing images, videos, and audio content for any offensive material, monitoring user-generated content and flagging any inappropriate or offensive material, ensuring compliance with relevant laws and regulations, responding to user questions or complaints, and providing support to users.

Skills required for a Content Moderator include strong attention to detail, the ability to understand and interpret complex information, excellent communication and problem-solving skills, and the ability to work independently and as part of a team. They must possess excellent communication skills and have a thorough understanding of the platform’s rules and regulations. Content Moderators typically hold a college degree in a related field, such as communications, journalism, or English. They may also have experience in customer service, social media management, or online community management.

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Content Moderator Resume example

Content Moderator Resume

Summary : As a Content Moderator, Escalated content that violates company policy to the appropriate team for further review. Used independent judgment to make decisions in a fast-paced environment.

Skills : Microsoft Office, SalesForce.

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Description :

  1. Proofed the work of others to determine if the content was appropriately processed and provided relevant feedback.
  2. Worked unsupervised from home and communicated with coaches as needed.
  3. Read and processed at least 50K characters per hour while maintaining a low failure rate.
  4. Proofed the work of others to determine if the content was appropriately processed and provided relevant feedback.
  5. Closely communicated with the internal marketing and client teams is an essential part of a content moderator's job. 
  6. Participated in various skill development workshops and conferences to guide their content team and learn from other industry experts, hence communication is a crucial part of their job.
  7. Communicated daily with multiple clients and team members to develop content moderation strategies and techniques for their client's businesses.
            Years of Experience
            Experience
            10+ Years
            Experience Level
            Level
            Senior
            Education
            Education
            BA In English


            Content Moderator Resume

            Summary : Highly qualified Content Moderator with experience in the industry. Maintained the security and operation of online platforms that rely on user-generated material. Assessed if the data meets the established rules and guidelines for website security, they must examine enormous volumes of textual, visual, and aural data.

            Skills : Attention To Detail, Critical Thinking.

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            Description :

            1. Promoted in under six months and received compensation increases based on work performance.
            2. Read online reviews and determined whether to approve them for publishing on nearly 1,500 company websites while staying current on their respective guidelines.
            3. Maintained a thorough understanding of the client's policy verticals, including the compliance rules.
            4. Ensured that escalated content and user-reported comply with client policy standards and meet or surpass challenging core work goals.
            5. Identified regional and local patterns, and watch out for chronic offenders in the online community.
            6. Responded to new requests and initiatives when necessary.
            7. Reported and removed offensive, inflammatory, aggressive, spammy, or improper content.
              Years of Experience
              Experience
              10+ Years
              Experience Level
              Level
              Senior
              Education
              Education
              Bachelor of Arts


              Content Moderator Resume

              Summary : As a Content Moderator, worked in an office setting, although some telecommute. Worked full time, although some may work part-time. Worked evenings and weekends to keep up with the 24/7 nature of the internet. Worked overtime during busy periods. Worked can be stressful, as moderators must make quick decisions about whether the content is appropriate or violates the sites terms of service.

              Skills : Multi-Platform Savviness, Communication.

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              Description :

              1. Responded to user questions or grievances concerning regulated content.
              2. Kept up with the most recent developments and best practices in content control.
              3. Aided in creating and implementing moderation guidelines.
              4. Utilized discretion when making judgments in a hectic setting.
              5. Understood and implemented challenging content moderation guidelines.
              6. Gave suggestions to other content producers so they may improve their entries.
              7. Reported any content that could need more examination to the manager or supervisor.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Consultant
              Education
              Education
              High School Diploma

              Content Moderator Resume

              Summary : As a Content Moderator, worked in forums including social media, community events, and discussion panels or debates. Worked online and in person and ensures the space where the discussion or debate takes place is a positive and safe one that promotes interaction.

              Skills : Time Management, Linguistic Expertise.

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              Description :

              1. Worked with multidisciplinary teams to address problems and enhanced content moderation procedures.
              2. Maintained up-to-date knowledge of company policies and procedures.
              3. Understood and applied complex content moderation rules.
              4. Provided feedback to content creators to help them improve their submissions.
              5. Worked with cross-functional teams to resolve issues and improve content moderation processes; Stayed up-to-date on industry trends and best practices.
              6. Identified process improvements and recommend solutions to management.
              7. Trained new content moderators on company policies and procedures, and assisted with special projects as needed.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Management
              Education
              Education
              High School Diploma

              Content Moderator Resume

              Headline : Content Moderators used their judgment to decide what information is approved or removed according to standards and guidelines. Provided discussion topics, encourage participants to share, answer questions, and define boundaries and rules for the group or discussion, and removed unrelated or inappropriate content.

              Skills : Project Management, Social Media Management.

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              Description :

              1. Reviewed and moderated user-generated content on our platform to ensure compliance with our policies and guidelines; Provided support and assistance to users as needed.
              2. Removed or flagged content that violates company policies or is inappropriate or offensive.
              3. Analyzed trends and patterns in content to identify potential issues or concerns.
              4. Collaborated with other teams, such as legal, policy, or customer service, to ensure compliance with relevant laws and regulations.
              5. Provided customer support to users by answering questions and addressing concerns related to content moderation.
              6. Maintained detailed documentation of review and moderation activities.
              7. Stayed up-to-date on company policies and guidelines and any changes or updates.
              Years of Experience
              Experience
              5-7 Years
              Experience Level
              Level
              Executive
              Education
              Education
              High School Diploma

              Content Moderator Resume

              Summary : As a Content Moderator acted as a neutral participant during debates and discussions and holds participants to time limits while looking to keep them on the topic to answer questions and topics during their debate or discussion.

              Skills : Media Ethics, Online Community Management.

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              Description :

              1. Developed an editorial calendar and ensure the content team is on board.
              2. Ensured compliance with the law (e.g. copyright and data protection).
              3. Stayed up-to-date with developments and generate new ideas to draw the audience's attention.
              4. Removed inappropriate content from the photobucket image-sharing site.
              5. Documented Pertinent Information, Moderated Ads on Fast-Paced Sites, Managed Emails, Worked Quickly and Efficiently on Computers and Successfully Managed.
              6. Reviewed 500 Images per minute on the Photobucket website to make sure subscribers abide by terms of service, and flag and delete accounts out of compliance.
              7. Screened user-generated content about their company or brand, check for content accuracy and other standards set by the brand, and ensure that the content follows a pre-decided structure. 
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Consultant
              Education
              Education
              High School Diploma

              Content Moderator Resume

              Summary : As Content Moderators, reviewed the content, content moderators may be responsible for taking action to remove or flag content that violates the platform's policies or is inappropriate or offensive. Banned or blocked users who violate the platforms' terms of service.

              Skills : Planning, Moderator.

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              Description :

              1. Maintained quality for Facet project post-production Tracked daily progress and scrubbed for Top 100 profiles.
              2. Reviewed digital images and videos uploaded by Photobucket users for Terms of Use violations.
              3. Protected both Photobucket users and advertisers against inappropriate content.
              4. Monitored services ads for Terms of Use Violations Reporting suspected violations to the National Center for Missing and Exploited Children Email.
              5. Ensured that the organization's brand ideals and website are upheld. 
              6. Familiarized themselves with all aspects of their company, including its web presence, to create appropriate targeted creative pieces that support desired objectives and help establish an engaging strategy on how best these intentions will be achieved across different platforms.
              7. Developed a strategic plan that ensures the ongoing success of their organization's online presence.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Consultant
              Education
              Education
              High School Diploma

              Content Moderator Resume

              Summary : As a Content Moderator, worked closely with other teams, such as legal, policy, or customer service, to ensure that the content on the platform is in compliance with relevant laws and regulations.

              Skills : Team Work, Policy Assistant.

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              Description :

              1. Coordinated with supervising departments for timely management of content that violates our policies.
              2. Constantly identified workflow improvement areas and suggest solutions to ensure maximum efficiency for the organization and its marketing initiatives.
              3. Read customer reviews for clients to determine if content should be approved or denied based on client-specific guidelines.
              4. Reviewed content on the Photo bucket website and deleted and/or report inappropriate material according to company guidelines.
              5. Coded content to ensure that it would be directed to the appropriate department when necessary.
              6. Provided content moderators with the skills and knowledge, effectively reviewed content, and understood the nuances of language and writing.
              7. Received on-the-job training to learn the specific processes and procedures of the organization. 
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Consultant
              Education
              Education
              High School Diploma

              Content Moderator Resume

              Summary : As a Content Moderator reviewed and edited content on websites, apps, and other digital platforms. Removed inappropriate or objectionable material, but they may also be asked to add new content or update existing content as needed. Understood the company's brand identity and values in order to ensure that all content is consistent with these standards.

              Skills : Planning, Reviewing.

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              Description :

              1. Reviewed website content, including text and images, to ensure that it follows company guidelines.
              2. Reviewed content to determine if it violates any laws or regulations, such as those pertaining to hate speech, bullying, or harassment.
              3. Reviewed content for plagiarism or copyright infringement, or for obscene language or pornographic images.
              4. Reviewed content for obscene language or pornographic images, such as photos or videos, which might violate state laws regarding child pornography.
              5. Monitored social media channels for illegal activity or violations of company policies.
              6. Reviewed content for libelous statements or violations of intellectual property rights such as copyright infringement or trademark infringement.
              7. Reviewed content for potential threats to public health or safety, such as instructions on how to make explosive devices or biological weapons.
              Years of Experience
              Experience
              7-10 Years
              Experience Level
              Level
              Consultant
              Education
              Education
              High School Diploma

              Content Moderator Resume

              Headline : As a Content Moderator, reviewed content for bias or discrimination against specific groups of people based on age, race, religion, disability status, sexual orientation, or gender identity or expression. Reviewed content for legality in order to remove any illegal or inappropriate material.

              Skills : Ordering, Content Management.

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              Description :

              1. Monitored the content, like text posts, images, and videos, that social media users upload to a website. 
              2. Developed content strategy aligned with short-term and long-term marketing targets.
              3. Collaborated with marketing and design teams to plan and develop site content, style, and layout.
              4. Created and published engaging content, Edited, proofread, and improve writers' posts.
              5. Liaised with content writers to ensure brand consistency.
              6. Optimized content according to SEO, Use content management systems to analyze website traffic and user engagement metrics.
              7. Managed content distribution to online channels and social media platforms to increase web traffic.
              Years of Experience
              Experience
              5-7 Years
              Experience Level
              Level
              Executive
              Education
              Education
              High School Diploma