Copy And Print Associate Resume Samples

Description :

1. Serves as a leader within the retail organization with direct accountability to the Copy & Print Center.
2. Runs a profitable, efficient and effective sales operation through effective people management.
3. Provides feedback and coaching to all Copy & Print associates to build strength, relationships and capability.
4. Takes personal accountability for the retention, development and performance of the CPC team.
5. Partners with General Manager and Sales and Services Manager on Business Discount Program and additional programs as needed.
6. Communicates regularly with copy and print team, store managers and is regularly networking with all associates in order to grow book of business.
7. Exhibit and Inspired Selling behaviors in all interactions and communications with customers, associates and management and coaches team of associates to do the same; Serves as a Selling and Service role model for whole store.
8. Achieve all sales & service goals and drives DPT through presenting solutions and rigorous utilization of Salesforce.com to grow relationships that result in BDP Net Incremental sales.

Experience

5-7 Years

Level

Executive

Education

Nursing

Description :

1. Serve as a leader within the retail organization with direct accountability to the Copy & Print Center.
2. Runs a profitable, efficient and effective sales operation through effective people management.
3. Provide feedback and coaching to all Copy & Print associates to build strength, relationships and capability.
4. Take personal accountability for the retention, development and performance of the CPC team.
5. Partners with General Manager and Sales and Services Manager on Business Discount Program and additional programs as needed.
6. Communicates regularly with copy and print team, store managers and is regularly networking with all associates in order to grow book of business.
7. Skills Used Strives for perfect quality on all orders from preproduction through post production.
8. Aligns own work plan with core plans and processes of the department; Holds people accountable for achieving goals and conveys clear expectations.

Experience

7-10 Years

Level

Consultant

Education

General Studies

Description :

1. Connected with customers to provide solutions that supported their copy and print needs.
2. Often provided consultation that gave the customer the most professional presentation.
3. Built rapport to build a future business by highlighting other print options that supported their longterm needs.
4. Maintained a productive environment that ensured the timeliness of requested print needs.
5. Set expectations with each customer so that we could provide a professional product within a realistic timeframe.
6. Partnered with fellow associates or other locations to ensure the completion of jobs.
7. Used numerous tools to execute print needs such as PC (Adobe, Photoshop, Microsoft Office), copiers, printers, scanners, folding machines, laminators, paper cutters, etc.
8. Utilized UPS and USPS services to provide customers with their shipping needs.

Experience

2-5 Years

Level

Junior

Education

Bachelor Of Science

Description :

1. Obtaining and nurturing relationships with customers, specifically small business customers, by providing consultative interaction, producing top-quality finished copy and print products, and establishing an opportunity to build future business with customers.
2. Create prints according to customer specifications and laboratory protocols.
3. Examine job orders to determine quantities to be printed, stock specifications, colors, or special printing instructions.
4. Download or scan files to be printed, using printing production software.
5. Monitor inventory levels on a regular basis, ordering or requesting additional supplies, as necessary.
6. Control workflow scheduling or job tracking, using computer database software.
7. Adjust digital files to alter print elements, such as fonts, graphics, or color separations.

Experience

7-10 Years

Level

Management

Education

Healthcare Management

Description :

1. Obtain customers' names, addresses, and billing information, product numbers, and specifications of items to be purchased, and enter this information on order forms.
2. Prepare invoices, shipping documents, and contracts.
3. Inform customers by mail or telephone of order information, such as unit prices, shipping dates, and any anticipated delays.
4. Receive and respond to customer complaints.
5. Verify customer and order information for correctness, checking it against previously obtained information as necessary.
6. Review orders for completeness according to reporting procedures and forward incomplete orders for further processing.
7. File copies of orders received, or post orders on records.
8. Compute total charges for merchandise or services and shipping charges.

Experience

2-5 Years

Level

Executive

Education

Business Administration

Description :

1. Took in and produced orders for customers.
2. Production involved the use of photoshop to create images, such as logos or banners, and edit existing images to meet the customer's expectations.
3. Responsible for upkeep and maintenance of 3 industrial printers.
4. Worked with other employees to ensure all orders were done on time and correctly.
5. Worked as part of a team to facilitate customer questions as well as the timely production of orders.
6. Assisted with production and design of banners, business cards, invitations, and presentations.
7. Promoted from general sales associate, but to assist sales as needed.
8. General Sales Associate Responsible for setting and stocking shelves.

Experience

5-7 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Exchanged returned merchandise for customers quickly and efficiently.
2. Served as a liason between customers, store personnel and various store departments.
3. Confirmed that appropriate changes were made to resolve customers' problems.
4. Create custom designs for banners, business cards, flyers, advertisements, etc.
5. that major business use for conventions and confrences.
6. Recieved 65 "exceeds expectations" ratings on performance reviews.
7. Recieved more than 10 of the highest rating surveys for the company in customer service.
8. Skills Used Cash handling accuracy Graphic design Organized Excellent at multitasking Strong communication skills Flexible schedule.

Experience

7-10 Years

Level

Freelancer

Education

Diploma

Description :

1. Answered multiple telephones and accurately documented messages.
2. Forwarded telephone calls appropriately and followed up on return calls.
3. Assisted customers with business card designs, portfolios, calendars, and business related stationary using Microsoft Publisher, Word, and PDF software.
4. Used wide format machine to print and duplicate blueprint plans, used high-speed color and black and white copier per customer copy needs.
5. Assisted customers with copiers in self-serve area.
6. Helped customers with faxing letters and documents.
7. Checked customer's transactions out using computer based cash registers.
8. Kept an accurate amount of monies in till.

Experience

2-5 Years

Level

Executive

Education

Diploma In Pharmacy

Description :

1. Oversee activities directly related to making products or providing services.
2. Answer customer questions and advise customer on selection best suited to their needs.
3. Itemize and total customer merchandise at checkout using cash register and take payment as cash, check or credit.
4. Read job orders to determine the type of work to be done, the quantities to be produced, and the materials needed.
5. Operate office machines such as high speed business photocopiers, scanners, folding and binding machine.
6. Monitor machine operation and make adjustments as necessary to ensure proper operation.
7. Maintain stock of supplies and requisition any needed items.

Experience

5-7 Years

Level

Executive

Education

High School Diploma

Description :

1. Prepare projects for printing, document scanning and enhancement from start to delivery.
2. Download jobs from email or print queues, size, sort and finish.
3. Set up quality controls for work accuracy.
4. Reply to first level end user calls to identify problems, run test copies and know machine status.
5. Conduct glass cleaning, toner replacement and general work area cleaning through schedules trips.
6. Offer quality reproduction of customer materials like binding, hole punching and copier maintenance.
7. Finish job tickets with minimum interactions.
8. Schedule individual jobs and identify equipment to be used on size and complexity.

Experience

7-10 Years

Level

Management

Education

Mechanical Engineering

Description :

1. Primarily responsible for providing customer service, consistent with Staple's Copy and Print standards.
2. Prepare projects for small/big businesses, provide full service printing, document scanning and enhancement.
3. Download jobs from email or print queues, size, sort and finish.
4. Set up quality controls for work accuracy.
5. Reply to first level end user calls to identify problems, run test copies and know machine status.
6. Offer quality reproduction of customer materials like binding, hole punching and copier maintenance.
7. Schedule individual jobs and identify equipment to be used on size and complexity.

Experience

5-7 Years

Level

Executive

Education

Medical Assistant

Description :

1. Handled all customer orders, and designed customer projects and business projects.
2. Handled cash, and credit payments on cash register.
3. Finished orders and projects by or before the due dates made by customers.
4. Solved al customer issues, dealt with unhappy customers, and resolved all problems.
5. Documented all customer inquiries and comments thoroughly and quickly.
6. Referred unresolved customer grievances to designated departments for further investigation.
7. Placed special merchandise orders for customers.
8. Answered customer questions about product availability and shipment times.

Experience

7-10 Years

Level

Consultant

Education

Diploma