A Counter Server is responsible for providing positive customer service through excellent serving and exceptional dining experience. While the exact duties may vary based on the area of work, the Counter Server Resume mentions certain duties that are common such as – providing excellent customer service, taking orders and handling payments, managing bills if needed, wrapping and bagging food items, maintaining high standard of food hygiene, adhering to rules of health and safety, undertaking all external and internal training given to them, and serving the customers with a smiling face.
To be a member of the serving crew, the following skills will be required – excellent attention to details, strong communication skills, knowledge of food services regulations, good telephone speaking and listening skills, and a high level of professionalism. A high school diploma or its suitable equivalent education is required.
Objective : Enthusiastic and customer-focused Counter Server with two years of experience in food service. Proven ability to create a welcoming atmosphere while efficiently processing orders and maintaining cleanliness. Committed to enhancing guest satisfaction through attentive service and teamwork. Eager to contribute to a dynamic environment and ensure a positive dining experience for all customers.
Skills : Team Collaboration, Cash Handling, Food Safety, Order Taking
Description :
Provided excellent customer service in a fast-paced environment, ensuring customer satisfaction.
Recorded customer orders accurately and repeated them back to ensure clarity.
Communicated effectively with team members and management to enhance service.
Maintained high sanitation and safety standards throughout the work area.
Accurately took and processed customer orders, handling cash and credit transactions efficiently.
Executed general maintenance tasks, including cleaning and mopping.
Experience
0-2 Years
Level
Entry Level
Education
A.A.
Counter Server Associate Resume
Objective : Dedicated Counter Server Associate with two years of food service experience, skilled in delivering exceptional customer interactions and maintaining a clean, organized workspace. Proven ability to efficiently manage orders while ensuring guest satisfaction. Passionate about contributing to a vibrant team environment and enhancing the overall dining experience for patrons.
Skills : Customer Service Excellence, Conflict Resolution, Adaptability, Positive Attitude, Work Ethic
Description :
Set up food lines to ensure an appealing presentation for guests.
Organized daily materials and ensured all items were properly prepared for service.
Maintained stock levels and readiness prior to restaurant opening.
Greeted guests warmly, providing a friendly and welcoming atmosphere.
Guided customers through the food line, ensuring their needs were met.
Ensured a clean and tidy work environment throughout the shift.
Regularly checked food displays for quality and freshness, enhancing guest satisfaction.
Experience
0-2 Years
Level
Junior
Education
A.A.
Counter Server Resume
Objective : Dynamic Counter Server with two years of experience in fast-paced food service environments. Adept at delivering exceptional customer experiences while managing orders and maintaining cleanliness. Focused on fostering a positive atmosphere, collaborating with team members, and ensuring customer satisfaction. Committed to enhancing the dining experience through attentive service and proactive communication.
Maintained cleanliness of the service area, including washing dishes and wiping countertops.
Assisted in food preparation and cooked various dishes according to customer orders.
Trained new employees in food service protocols and customer interaction.
Collaborated with team members to ensure efficient service during busy periods.
Followed health and safety regulations to maintain a sanitary work environment.
Provided excellent customer service by addressing guest inquiries and concerns.
Prepared and served food items quickly and accurately to enhance customer satisfaction.
Experience
0-2 Years
Level
Entry Level
Education
AAS Culinary
Senior Counter Server Resume
Headline : Seasoned Counter Server with 7 years of experience in delivering outstanding customer service in fast-paced environments. Skilled at efficiently processing orders, maintaining cleanliness, and creating a welcoming atmosphere. Dedicated to enhancing guest satisfaction through effective communication and teamwork, ensuring every customer enjoys a memorable dining experience.
Skills : Point Of Sale Systems, Basic Math Skills, Communication Skills, Inventory Management, Problem Solving, Attention To Detail
Description :
Assisted team members in adhering to recipes and safety guidelines, ensuring compliance with health regulations.
Processed customer payments accurately and efficiently, providing change and receipts as needed.
Cleaned and maintained the beverage area, display cases, and transaction zones to uphold hygiene standards.
Prepared and organized various food items for cooking and serving, ensuring freshness and quality.
Managed the preparation and presentation of desserts, enhancing visual appeal for customers.
Portioned, wrapped, and stored food items to maintain inventory efficiency.
Stocked and rotated products promptly to ensure availability and freshness of supplies.
Experience
5-7 Years
Level
Senior
Education
A.A.
Counter Server Resume
Objective : Customer-oriented Counter Server with two years of experience in fast-paced food service settings. Skilled in efficiently processing orders and maintaining a clean, organized workspace. Dedicated to providing exceptional service and enhancing customer satisfaction while working collaboratively with team members to create a welcoming environment.
Trained new staff on counter operations, customer service protocols, and menu items.
Prepared and stocked work areas to ensure smooth operations.
Executed proper product rotation to maintain quality and freshness.
Performed end-of-day cleaning and maintenance tasks.
Collaborated with team members to ensure consistent service quality and cleanliness.
Maintained cleanliness by washing counters and properly disposing of waste.
Reported issues and unusual occurrences to management promptly.
Experience
0-2 Years
Level
Junior
Education
A.A. in Culinary Arts
Assistant Counter Server Resume
Headline : With 7 years of dedicated experience as a Counter Server, I excel in providing exceptional customer service in bustling environments. I am adept at efficiently managing orders, ensuring product availability, and fostering a clean, inviting atmosphere. My commitment to teamwork and effective communication enhances the dining experience, ensuring guests leave satisfied and eager to return.
Ensured cleanliness and organization of dining and service areas.
Efficiently processed customer orders while providing detailed menu information.
Managed financial transactions accurately, including cash register reconciliation.
Monitored inventory levels and coordinated restocking of supplies.
Addressed customer inquiries and resolved issues to enhance satisfaction.
Collaborated with kitchen staff to ensure timely order delivery.
Trained new team members on service protocols and best practices.
Experience
5-7 Years
Level
Executive
Education
AAS in Culinary Arts
Counter Server Resume
Headline : Dedicated and friendly Counter Server with over 3 years of experience in fast-paced food service environments. Skilled in providing excellent customer service, taking orders accurately, and ensuring a clean and welcoming atmosphere. Proven ability to handle cash transactions and maintain inventory levels while working collaboratively with team members to enhance customer satisfaction.
Trained and onboarded new staff, enhancing team performance and service quality.
Managed public relations and customer interactions to foster a welcoming environment.
Greeted customers professionally, ensuring a positive first impression.
Maintained a clean and hygienic workspace to comply with health regulations.
Developed rapport with regular customers, quickly accommodating their preferences.
Processed payments accurately and efficiently, ensuring quick service.
Promoted local marketing initiatives, contributing to a 10% increase in sales.
Experience
5-7 Years
Level
Management
Education
AA
Lead Counter Server
Resume
Objective : Passionate Counter Server with two years of hands-on experience in delivering top-notch customer service in busy food service settings. Skilled in efficiently processing orders, maintaining cleanliness, and fostering a welcoming environment. Eager to leverage my expertise to enhance customer satisfaction and contribute positively to the team dynamic.
Skills : Pos System Operation, Product Knowledge, Food Preparation, Customer Engagement, Active Listening, Multitasking
Description :
Served as a lead counter server at Sodexo for the Marshall University account, ensuring efficient service.
Prepared and presented various food items for distribution at sporting events.
Coordinated the transportation of food to concession stands promptly.
Delivered quick and friendly service to enhance the customer experience.
Greeted customers, took and filled orders, and processed payments accurately.
Maintained cleanliness and organization of the serving area to meet health standards.
Collaborated with team members to manage high-volume service periods effectively.
Experience
0-2 Years
Level
Entry Level
Education
AAS in Culinary Arts
Counter Server Resume
Headline : Resourceful Counter Server with 7 years of experience in high-volume food service environments. Expert in order processing, customer engagement, and maintaining a pristine dining area. Recognized for enhancing guest experiences through friendly service and efficient teamwork, ensuring satisfaction and repeat visits.
Skills : Customer Interaction Skills, Order Processing Efficiency, Sales Promotion, Safety Procedures, Health Regulations, Service Excellence
Description :
Greeted and assisted customers with food selections, ensuring a friendly atmosphere.
Accurately processed orders through the register, handling cash and credit transactions.
Prepared and presented food items, adhering to safety and quality standards.
Maintained cleanliness of service areas, ensuring compliance with health regulations.
Collaborated with team members to optimize service flow and efficiency.
Handled customer inquiries and complaints with professionalism, enhancing satisfaction.
Trained new employees on service standards and operational procedures.
Experience
5-7 Years
Level
Senior
Education
A.A. in H.M.
Counter Server Resume
Objective : A motivated Counter Server with two years of experience in fast-paced dining environments. Skilled in efficiently processing orders, delivering exceptional service, and maintaining a clean workspace. Passionate about creating memorable dining experiences and fostering a collaborative team atmosphere. Ready to contribute my skills to enhance customer satisfaction and support a thriving service environment.
Skills : Customer Service Software, Order Management Systems, Customer Service, Time Management, Service Orientation
Description :
Reset tables with utensils and napkins to ensure readiness for incoming guests.
Addressed customer complaints promptly and escalated to management as necessary.
Sanitized dining areas, including floors, tables, and counters, to maintain cleanliness.
Kept updated on menu items and daily specials to enhance customer recommendations.
Operated cash register and accurately processed customer orders.
Prepared drinks and food items, including sandwiches and salads, based on customer requests.
Assisted with food prep, ensuring all ingredients were fresh and ready for service.
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