The job duty of a Front Desk Staff is to handle front office operations, reception and administrative duties including answering phone calls, handling inquiries, sorting and distributing mail and greeting guests. The other associated tasks are listed on the Front Desk Staff Resume as follows – answering phone calls and switchboards; routing calls to appropriate department or personnel; greeting visitors warmly; scheduling meetings and conference rooms; serving beverages; coordinating office activities; handling office calls, arranging appointments; validating parking tickets; collecting and distributing parcels and mails; preparing travel vouchers, and scheduling follow-up appointments.
The ideal candidate for this role should portray on the resume the following skills and abilities – being very perceptive and disciplined; a customer-oriented approach; familiarity with office machines; knowledge of office management and basic bookkeeping; and excellent MS Office skills. No formal education is considered mandatory for this role, however, possessing a high school diploma or GED will be useful.
Objective : To obtain a challenging and responsible position in a facility where can apply knowledge and experience while being offered an opportunity for professional growth.
Greeted, registered, and assigned rooms to guests of hotels or motels.
Verified customers' credit, and establish how the customer will pay for the accommodation.
Contacted housekeeping or maintenance staff when guests report problems.
Made and confirmed reservations.
Issued room keys and escorted instructions to bellhops.
Kept records of room availability and guests' accounts, manually or using computers.
Performed bookkeeping activities, such as balancing accounts and conducting nightly audits.
Experience
2-5 Years
Level
Entry Level
Education
Psychology
Sr. Front Desk Staff Resume
Summary : Exceptional public speaker with superior communication skills. Proven experience in leading individuals and teams to accomplish goals. Dedicated, focused worker, effective working independently.
Assisted visitors with information, gave tours of facility.
Processed memberships to include various program and activity participation.
Responsible for filing and inputting data and member information into systems.
Delivered impeccable guest service in a four star four diamond hotel with over 347 guest suite.
Supervised and lead the provision of an efficient and effective operation service.
Provided by the guest service/front desk staff.
Exercised, applied and enforced the company policies missions and goals,.
Experience
10+ Years
Level
Senior
Education
Associates Of Applied Science
Front Desk Staff III Resume
Summary : Relocating to the local area and wish to seek employment with company. An excellent background in the health services industry, physical fitness industry and in high-speed automated manufacturing.Worked as a Lead Pharmacy Technician
Skills : Inventory Control, Customer service.
Description :
Worked the front desk in Golf Shop and sell merchandise.
Answered phone calls and communicated with the customers and staff Help with Golf Tournaments.
Checked in members, provided safe and friendly environment, cleaned the facility.
Registered new members, and dealt with program applications.
Volunteered to interact with medically-uninsured citizens interested in receiving medical services.
Managed appointments and records of 50+ patients utilizing the electronic medical records system.
Answered and directed phone calls in a professional manner, taking detailed messages when necessary.
Experience
7-10 Years
Level
Management
Education
Criminal Justice
Front Desk Staff II Resume
Summary : Experienced professional seeking to fill a position where clerical and customer care skills will be fully utilized.
Skills : CONNSACS Database, Database.
Description :
Orientated new members to equipment, rules, available classes and regulations of the facility.
Decided to pursue Personal Training and received certification through Fitness Training.
Decided to put in a small fitness room with a few pieces of cardio equipment and some basic weight training equipment.
Led the search for equipment and to be the person to show people how the equipment worked.
Responsible for answering phones, making reservations and dealing with guest relations.
Helped file essential paperwork each shift and helped with any duties my general manager asked of me.
Worked front desk/ concierge, accounts receivables, keep track of all arrivals including any down/food allergies, help shift from mid-afternoon.
Experience
7-10 Years
Level
Management
Education
AA In Theatre
Front Desk Staff II Resume
Objective : Diligent and dependable with excellent communication skills in time management. An innovative effective and efficient with strong interpersonal skills.
Skills : Graphic Design, Photography, Software Administration, Web Design, Branding.
Description :
Filled, faxed and copying documents.
Verified insurance and outstanding insurance claims.
Submitted electronic insurance claims with attachments.
Updated insurance eligibility.
Reviewed treatment plans with patients.
Collected and posted payments.
Provided friendly customer service to all guest.
Experience
0-2 Years
Level
Entry Level
Education
AA In Theatre
Front Desk Staff I Resume
Headline : Currently an Administrative Assistant with over sixteen years of progressively responsible experience providing high quality public service. Dedicated employee who goes above and beyond basic duties to ensure excellence.
Skills : Counseling, Organizational, Grant Writing.
Description :
Answered multi-line phone system, direct and screen incoming calls for personnel Reports for end of the day and end of the month.
Insuredverification and preauthorization for procedures.
Responsible for Data entry, mass copies, filing, faxing, and scanning.
Scheduled patient appointments.
Ordered supplies for, and volunteering for health fairs, educating the public on oral care.
Arranged meetings, interviews, open houses, patient appointments.
Communicated with corporate office through Outlook, instant messaging, and phone.
Experience
5-7 Years
Level
Executive
Education
Associates Of Applied Science
Front Desk Staff/Executive Resume
Objective : Seeking an administrative assistant position that will maximize the organizational, management, and interpersonal skills have developed as an educator and front desk receptionist.
Skills : Microsoft Office, Customer Service, Data Entry.
Description :
Opened and properly distributed incoming mail.
Prepared monthly billing statements for mailing.
Trained and managed new front desk staff members.
Created soccer fields at Logan Field Painting backstops, field houses.
Received payment and recorded receipts for services.
Scheduled appointments and maintained updated appointment calendars.
Enrolled individuals to participate in programs and notified them of their acceptance.
Experience
2-5 Years
Level
Junior
Education
Master In Education
Front Desk Staff/Representative Resume
Objective : Seeking an opportunity to work within a company to use the knowledge and skills that have to help the company succeed.
Skills : Data entry, Customer service.
Description :
Filed and maintained records.
Provided information about establishment, such as location of departments, employees within the organization, or services provided.
Completed membership forms for new members, issue service discontinuance orders, prepare change of payment records Create rapport with customers.
Assisted with all front of the house duties including cashiering, interacting with guests, computer input.
Promoted from 20 hours to 35 hours in one month.
Scheduled hearing test and service appointments with current patients and prospective clients using TIMS program for a practice of up to six hearing .
Answered phones and made reservations.
Experience
0-2 Years
Level
Entry Level
Education
Nursing
Lead Front Desk Staff Resume
Objective : Strong background of clerical experience, involving customer service and sales as well as logistical and administrative experience, have 3 Associate degrees from Central Carolina Community College, with a total of 187 earned credit hours.
Skills : Management, Customer service.
Description :
Responsible for keeping tanning beds clean, equipment dusted, gym spotless.
Dusted and mopped under all cardio equipment, dusting all strength machines/weights.
Maintained an outgoing and positive environment, so each person can feel comfortable with his or her fitness journey.
Displayed campus to visitors in a timely manner, answering all questions and knowing all facts about NKU.
Responsible for greeting patients, pulling charts and general customer service at front desk level.
Contacted insurance companies for patient verification.
Contacted patients to confirm and/or reschedule appointments.
Experience
0-2 Years
Level
Entry Level
Education
Associate Degree
Front Desk Staff Resume
Objective : Desire to build a career in your esteemed organization by using variety of skills and other significant talent,also wish to learn and enhance skills and provide the best performance.
Skills : Excellent verbal and written communication, Data entry.
Description :
Assisted with the Nursery, as there were no dedicated Nursery employees, and the laundry.
Offered concessions, from bottled drinks, to mixing protein-supplemental shakes.
Offered clothing to sell, massage therapy, exercise classes, and personal training.
Ensured member satisfaction Efficiently and accurately reconcile drawer.
Oversaw the management of gym when owner or manager not present, including general maintenance (front desk tidiness and cleanliness of all gym .
Engendered cordial relationships with neighboring businesses and brought in new clients.
Handled financial transactions including credit, debit, and cash.
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