Customer Associate Resume Samples

Customer Associate’s job task is to maintain a strong customer relationship by responding to queries and inquiries. The Customer Associate Resume makes a mention of the following duties – preparing and responding to inquiries by studying the related products and service process, responding to inquiries in an appropriate way, gathering and researching information, assembling and forwarding information, recording the inquiries, improving quality service, updating job knowledge, and accomplishing customer service in best possible way.

The essential skills expected from customer associates are – very good knowledge of the product and service, strong communication skill, reporting skills, strong customer-oriented approach, multi-tasking abilities, and general consulting skills. Most of the eligible resumes make mention of a degree in the field of marketing, communications, or the equivalent.

 

Customer Associate Resume

Summary : To obtain a position within your organization that will allow me to utilize vast knowledge of Hospital Registration procedures and clerical work.

Skills : Understanding Of The Epic System, Must Have Excellent Communication And Interpersonal Skills.

Description :

    1. Establishes insurance criteria and selects appropriate insurance plan code for correct reimbursement.
    2. Obtains patients' pertinent socioeconomic information and enters data into the on-line Information System.
    3. Collects co-payments and/or deductibles at the time of service when appropriate.
    4. Works closely with nursing and physicians to ensure an understanding of room availability and assigns patient beds along with preparing the admission chart.
    5. Works closely with all department personnel and follows all administrative and department policies.
    6. Maintains the work areas in an organized and orderly condition, restocks office supplies as used.
    7. Maintains daily waiting time, admissions, pre-admissions, pre-admission, outpatient, and emergency room.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Customer Service


Sr. Customer Associate Resume

Summary : Reliable and dedicated with strong organizational, communicational and interpersonal skills used to effectively deal with attorneys and firm personnel. Hard working team player, capable of working independently with excellent attention to detail. Handles confidential information with discretion.

Skills : Work With Tools, Fast Learner.

Description :

    1. Greeted customers entering the store to ascertain what each customer wanted or needed.
    2. Described product to customers and accurately explained details and care of merchandise.
    3. Politely assisted customers in person and via telephone.
    4. Provided an elevated customer experience to generate a loyal clientele.
    5. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
    6. Answered product questions with up-to-date knowledge of sales and store promotions.
    7. Conducted weekly walk-throughs with the manager to discuss interior visual displays, including store window presentation.
    8. Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science


Jr. Customer Associate Resume

Objective : Maintain utmost integrity at all times Friendly and courteous attitude, excelling individually or as a team member as most beneficial for client. Observant, reliable, diligent and focused on the timely, quality completion of all necessary tasks and requests.

Skills : Document solutions.

Description :

    1. To welcome customers and offer a specific solution to their various personal or business needs.
    2. Assist customers with their printing/copying projects in a knowledgeable and courteous manner.
    3. Measure, address, and ship packages using the most suitable method.
    4. Package up an array of items following certain guidelines to maintain integrity during the shipping process.
    5. Ask open ended questions to ascertain what a customer really needs.
    6. Run a Counter Manifest System in unison with a POS cash register.
    7. Provide mailboxes and services such as mail forwarding and mail holding.
    8. Help maintain a clean store by respecting the work area and carrying out housekeeping duties such as vacuuming, sweeping, dusting, and garbage removal.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
High School Diploma

Customer Associate III Resume

Headline : Familiar with preparing and negotiating contracts with clients and suppliers. who provides clear direction and explains plans and contract terms in a clear and understandable way.

Skills : Microsoft Office, Excel, Lotus Notes Sap screen.

Description :

    1. Moved freight, stock and other materials to and from storage and production areas and loading docks.
    2. Consulted with clients to determine architectural preference to meet overall design goals.
    3. Successfully resolved complex technical design issues.
    4. Prepared construction documents and details to implement design concepts.
    5. Inspected product load for accuracy, and safely move it around the warehouse or facility to ensure timely and complete delivery Accurately read, understood, and carried out written instructions.
    6. Attended monthly safety meetings to ensure machine operation safety.
    7. Employed wide variety of hand and power tools including hoists, drills, precision measuring instruments and electronic testing devices.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Associate Of Science

Customer Associate II Resume

Summary : Multi-faceted leader with a wealth of experience in healthcare operations management, physician engagement, electronic medical records (EMR), strategic business planning and customer service.

Skills : Microsoft, Bilingual Spanish, 40 Hours Training Course for Interpreting- Received Certification.

Description :

    1. Responsible for updating patient demographic and insurance information.
    2. Provided superior customer service, registered and scheduled patient appointments, collected co-payments, and performed general reception duties.
    3. General filing and maintenance of patient medicals charts/records.
    4. Answered all inbound calls promptly and professionally.
    5. Scheduled patient appointments accordingly, process cancellations and facilitate appointment reschedules.
    6. Worked to ensure the department was operating effectively, efficiently and consistently with Ingalls Memorial Hospital mission.
    7. Acknowledged various patient and client concerns and addressed accordingly to ensure a successful customer satisfaction outcome.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business Management

Customer Associate I Resume

Objective : Qualified Customer associate with over a year in fast-paced customer service and call center environments. Personable and professional under pressure.

Skills : Electronics.

Description :

    1. Greeted customers entering the store to ascertain what each customer wanted or needed.
    2. Provided an elevated customer experience to generate a loyal clientele.
    3. Answered product questions with up-to-date knowledge of sales and store promotions.
    4. Maintained cleanliness and presentation of stock room and production floor.
    5. Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
    6. Built long-term customer relationships and advised customers on purchases and promotions.
    7. Monitored cash drawers in multiple checkout stations to ensure adequate cash supply.
    8. Organized store merchandise racks by size, style and color to promote visually appealing environment.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Vocational In Electronics

Customer Associate/Assistant Resume

Objective : Retail sales professional with over 2 years in management, well versed in product placement and merchandising. Extensive experience in inventory management and shipment processing. constantly foused on exceeding expectations and building customer loyalty.

Skills : Microsoft Office Suite, Customer Service, Retail Sales, Basic Office Equipment POS Transaction Cashiering Cash Handling Teaching.

Description :

    1. Stocked and replenished merchandise according to store merchandising layouts.
    2. Cleaned and organized the store, including the checkout desk and displays.
    3. Alerted customers to upcoming sales events and promotions.
    4. Identified potential shoplifters and alerted management.
    5. Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
    6. Welcomed customers into the store and helped them locate items.
    7. Used time efficiently when not serving customers, including folding clothes and cleaning out fitting rooms.
    8. Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Bachelor Of Arts

Lead Customer Associate Resume

Summary : Seeking position within an organization that can fully utilize my skills to achieve their business needs and objectives.

Skills : Microsoft Office.

Description :

    1. Answered customers' questions and addressed problems and complaints in person and via phone.
    2. Opened and closed the store, which included counting cash drawers.
    3. Helped customers select products that best fit their personal needs.
    4. Educated customers on product and service offerings.
    5. Consulted with customers on the latest styles and trends.
    6. Collaborated with customer service team members to give exceptional service throughout the entire shopping and purchasing experience.
    7. Built customer confidence by actively listening to their concerns and giving appropriate feedback.
    8. Processed all sales transactions accurately and in a timely fashion.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Bachelor Of Science

Customer Associate/Executive Resume

Summary : Dedicated HealthCare Assistant looking to join a community healthcare facility and provide efficient, quality service to patients and their families while enhancing clinical and public health experience.

Skills : Microsoft Office.

Description :

    1. Greeted customers entering the store to ascertain what each customer wanted or needed.
    2. Described product to customers and accurately explained details and care of merchandise.
    3. Politely assisted customers in person and via telephone.
    4. Recommended, selected and helped locate and obtain out-of-stock product based on customer requests.
    5. Bagged, boxed or gift-wrapped sold merchandise per customer's request.
    6. Investigated and resolved customer inquiries and complaints in a timely and empathetic manner.
    7. Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma In Business

Customer Associate/Supervisor Resume

Summary : Apply skills and experiences to organization while learning new abilities to enhance overall capability and development of company's success.

Skills : Billingual English/Spanish.

Description :

    1. Greeted customers and ascertained what each customer wants or needs.
    2. Described merchandise and explained use, operation, and care of merchandise to customers.
    3. Recommended, selected, and assisted in locating or obtain merchandise for customers.
    4. Computed sales prices and received and processed cash or credit payment.
    5. Answered questions regarding the store and available merchandise.
    6. Maintained knowledge of current sales and promotions, and policies regarding payment and exchanges.
    7. Placed special orders or communicated with other stores to locate and obtain desired items.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Pharmacy Technician

Customer Associate Resume

Headline : To obtain a challenging position where my knowledge, experience and skills will be contributed towards the development of the organization. Dynamic personality as well as innovative ideas should help me a lot in contributing to the growth of the company.

Skills : Photoshop, Illustrator, Corel Painter, InDesign, Print Production, Photography, Google SketchUp, Adobe Premier Pro, UI Art, Windows, Graphic Design.

Description :

    1. Managed daily cash drawer, ensuring all transactions and funds were accurate.
    2. Performed routine stocking and arranging merchandise displays.
    3. Participated in staff and organizational meetings, offered constructive input and feedback.
    4. Attained proficiency with the point of sale system by acquiring system utilization skills.
    5. Ensured the highest level of service is given to each customer.
    6. Dealt with customer service concerns and complaints, by phone and in-person.
    7. Superior communications skills in dealing with customers, co-workers, and management.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Special Education