A Customer Delivery Specialist works with customers and answers questions relating to buying of product or service and ensures purchased items are delivered on time. The duties vary based on the type of service being rendered to the customers, however, the following are certain core duties mentioned on the Customer Delivery Specialist Resume – managing and supporting legally approved documents, managing and executing all the tasks needed for the delivery of technical and complex products, and delivering products and services promptly.
Common skills that are essential for this role include – excellent computer knowledge, working knowledge of MS Office products, the ability to adapt to software; strong technical knowledge, the ability to handle customer’s calls and provide solutions through phone, and working knowledge of transportation processes. While formal education beyond a high school diploma or GED is not mandatory, possessing a valid qualification or certificate will be useful.
Summary : To obtain an entry level Customer Delivery Specialist position within a stable company that has the opportunity for growth and progression.
Skills : Extremely Organized, Extensive experience with Forklift.
Description :
Checked vehicles to ensure that mechanical, safety, and emergency equipment is in good working order.
Maneuver trucked into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Maintained logs of working hours or of vehicle service or repair status, following applicable state and federal regulations.
Driven trucks to weigh stations before and after loading and along routes to document weights and to comply with state regulations.
Obtained receipts or signatures for delivered goods and collect payment for services when required.
Inventory and inspected goods to be moved to determine quantities and conditions.
Operated equipment, such as truck cab computers, CB radios, and telephones, to exchange necessary information with bases, supervisors, or other drivers.
Experience
7-10 Years
Level
Management
Education
MS
Customer Delivery Specialist Resume
Objective : A hardworking, dedicated and reliable person that shows up on time and gets the job done in a safe productive manner. I'm not afraid to get my hands dirty and do what is needed to get the job done. I'm looking for a good reliable employer that I can grow with, learn from, and use my skill with.
Skills : Planning Skills, Reading Skills.
Description :
Primarily delivered product to and from Dot Foods customers and picks up product at suppliers.
Typically dispatched for 2-4 days per trip and averaged 2-2.5 days of home time per week.
Safely and efficiently utilized transportation equipment for transportation of product to customers and suppliers.
Read and understood product descriptions, packaging and pick ticket messages.
Accessed load paperwork, determine tractor, trailer and load to be handled, understand and follow directions to customer and supplier locations.
Ability to consistently meet established company production and service level standards.
Understood of the operations clerk, order selector, and dock worker duties as they apply to the truck driving position.
Experience
2-5 Years
Level
Junior
Education
MS
Customer Delivery Specialist Resume
Objective : As a Customer Delivery Specialist, responsible for Coordinating with Project Managers the development and maintenance of customer lists and accurately report on their status working with Project Managers and cross-functional team.
Skills : Microsoft Office, Customer Service, Customer Relations, Project Coordination.
Description :
Read bills of lading to determine assignment details.
Checked all load-related documentation to ensure that it is complete and accurate.
Compiled the information in a verbatim format in a web-based database. Applicants must have a computer, internet access, and be able to type effectively.
Provided ISG a weekly status, proactively communicate any issues encountered, and complete the project in the designated time period.
Assisted customers with purchasing and/or returning of merchandise.
Answered questions concerning price and proper use of merchandise.
Calculated sales discounts to determine sell price.
Experience
2-5 Years
Level
Junior
Education
G.E.D
Customer Delivery Specialist Resume
Headline : Experienced Customer Delivery Specialist professional with diverse industry experience including financial services, recruitment, IT and business consultancy, mainly with multinational organizations in various capacities. Proven ability in managing contracts and coordinating events/projects and successfully driving business results.
Skills : Microsoft Excel, Invoicing, Budget Development, Contract Management.
Description :
Processed customer orders and prints pick slips and/or invoices.
Obtained information on non-stock items and completes special order forms.
Updated customers on order statuses as needed.
Completed company forms for proper handling of merchandise.
Maintained Safety Data Sheets for chemicals and distributes them to customers as needed.
Updated sales literature and distributes to customers as needed.
Attended sales/training meetings as determined by supervisor.
Experience
5-7 Years
Level
Executive
Education
Business Management
Customer Delivery Specialist Resume
Headline : Customer Delivery Specialist to utilize my extensive skills and experience; identifying areas for improvement, researching processes and developing solutions to build efficiencies and promote employee and financial growth.
Responsible for on time, accurate and safe deliveries with strong attention to building and maintaining good customer relationships.
Delivered numerous customer loads a week and pick up a supplier load after each.
Off-loaded to a covered dock at a warehouse and unload with electric pallet jack.
Stocked is checked and certified for accuracy.
Accurated logs are kept and pre-trip and post-trip inspection is performed.
Resolved client issues, maintained customer satisfaction while promoting company brand reputation.
Received recognition and numerous bonuses for reduced truck engine idle time conserving cost.
Experience
5-7 Years
Level
Executive
Education
Business Management
Customer Delivery Specialist Resume
Objective : Detail-oriented Customer Delivery Specialist professional with significant selling experience across many verticals to customers in large and mid-sized commercial and public sector accounts. Driven and enthusiastic individual with a history of exceeding business expectations and building rock solid customer relationships along the way.
Skills : Communication Skills, Customer Service , Customer Relationship Management, Sales, Sales Support, Salesforce.
Description :
Functioned as an integral part of an inside sales team, providing timely and articulate responses to a variety of customer and internal requests, including escalations, in defined geographical territories.
Acted as a liaison between the internal manufacturing/supply chain organizations and an externally facing sales team, engaging necessary resources to satisfy specific customer and sales team inquiries.
Provided direct sales quotations and pricing updates in response to customer requests for proposals.
Efficiently maintained pipeline/forecast opportunities accurate quarter over quarter.
Acted as a single point of contact for additional customer pricing inquiries once engaged.
Maintained close customer relationships by providing best-in-class-level customer service.
Gained a thorough understanding of how to be successful selling remarketed, off-lease IT equipment.
Experience
2-5 Years
Level
Junior
Education
BA In Communications
Customer Delivery Specialist Resume
Summary : A versatile Customer Delivery Specialist professional with over thirteen years experience in the Leasing/Financial Services and Accounting Industry combined. Proven ability to consistently exceed expectations and objectives while providing a friendly and respectable demeanor. Have strong communication, motivation, interpersonal, and relationship development skills.
Skills : Developing Skills, Coordinating Skills.
Description :
Prepared booking and funding of high volume leasing transactions for clients with signing authority of $250,000.00.
Partnered with Sales to ensure seamless implementation of new accounts.
Coordinated with Credit Analyst and Pricing Specialists to ensure customer pricing and credit line are approved.
Originated leasing documents as per contract specifications.
Ensured customer requirements are consistently met while still maintaining Operational Excellence.
Prepared UCC filings and Obtain required insurance documentation in order to limit HPFS credit exposure.
Facilitated fulfillment processes with multiple vendors as required.
Experience
10+ Years
Level
Senior
Education
Bachelors In Business Administration
Customer Delivery Specialist Resume
Summary : Looking for a Customer Delivery Specialist position of Truck Driver with A career building company, utilizing superb driving and navigation skills, to deliver the company's goods in a safe and time-efficient manner.
Skills : Time management, Directing Skills.
Description :
Driven semi, unloaded freight, used and helped with testing new programs on the on board computer( PeopleNet), help receivers with billing paper work, manage my 11 and 14 hour clocks to meet my appointments, Accomplishments I have helped train around 200 drivers on the on board computers (PeopleNet) we have in our trucks.
Trained included general use and electronic logs.
Helped trouble shoot on board computer when there were issues.
Used Patience, verbal and written communications, problem solving and a good open ear to hear complaints from customers.
Answered incoming calls at the reception desk as scheduled.
Made occasional deliveries to customers.
Continually called existing and new customers to grow sales.
Experience
10+ Years
Level
Senior
Education
High School Diploma
Customer Delivery Specialist Resume
Summary : To establish a long-term career in a company where I may utilize my Customer Delivery Specialist professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Managing Skills, Installation Skills.
Description :
Developed and delivered presentations, demonstrations, train-the-trainer, end user classes and specialized training courses on the CorePro System, including features and functionality, banking regulatory and operational requirements, configurations, and connectivity to Q2 BaaSs CorePro API.
Delivered training using a variety of media and methods, including, but not limited to, instructor-led lecture and discussion, hands-on skills instruction, and various e-learning or distance-based options.
Developed and administered lab exercises, monitors participant progress, and answers questions.
Managed training event activities before, during and after course completion to ensure consistent and successful delivery.
Coordinated training activities (room setup, travel arrangements, etc.) for all training events.
Assisted in the maintenance of Training resources (environment, documentation, etc.).
Identified internal and external training needs by monitoring upcoming product releases and working with other teams including, but not limited to, Product Management, Development, and Third-Party Vendors to identify training opportunities, necessary training content updates, and potential gaps in knowledge.
Experience
7-10 Years
Level
Management
Education
MS
Customer Delivery Specialist Resume
Headline : Responsible for Conducting telephone interviews with clients' customers to gain information on how they rate their supplier and why they rate them at that level, either high or low. Applicants must be inquisitive and have good interpersonal, communication skills.
Skills : MS Office, Operating Skills.
Description :
Designed and developed innovative and engaging computer-based training for internal and external customers.
Served as a professional member of the Training Team, contributing both ideas and expertise in the development of relevant, world class training efforts.
Represented Q2 in a positive, professional manner when working with both external and internal customers.
Valided Wisconsin drivers license, good driving record and ability to obtain a CDL with Hazmat endorsement.
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