Customer Development Manager Resume Samples

A Customer Development Manager takes responsibility for coordinating and planning product sales and to ensure that the companies can produce and meet the needs of the customer. The job description entails managing sales and business development together and maintaining quality systems. Main responsibilities relating to this role are listed on the Customer Development Manager Resume as – leading in operations, sales, and business development; managing target customers and achieving profitable sales targets; maintaining good relationships with key customers, providing business with strategy; planning and controlling the manpower; monitoring and controlling department quality systems, and working as assigned by the supervisor.

Necessary qualifications include – strong leadership and the ability to perform analysis, the ability to take up initiatives; knowledge of customer preferences, demands, and tastes; the ability to keep in pace with market trends; and business development expertise. A degree directly relevant to the field of work is required.

Customer Development Manager Resume example

Customer Development Manager Resume

Headline : Seeking to obtain a Customer Development Manager position where one can utilize customer service, sales, event planning, marketing, operations, project management, communication, organization, and administrative skills.

Skills : Microsoft Office, Customer Relations.

Description :

    1. Designed sell sheets to execute a team promotion.
    2. Increased bottler's volume by 21%.
    3. Developed a territory of over 70 existing 3rd party accounts at hospitals, business, es, and college cafes.
    4. Built and maintained relationships with cafe managers through vendor weekly visits.
    5. Visited vendors to identify the selling potential of various products.
    6. Recommended new products to clients to stabilize new products in the market.
    7. Conducted sampling events for new products which generated consumer awareness.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS in Business


Customer Development Manager Resume

Summary : Accomplished sales manager with demonstrated results for delivering both top and bottom-line goals and objectives. Proven track record of identifying opportunities through the use of advanced analytics, consumer insights, and financial measurements that drive optimal business solutions in the areas of Sales, Category Management, Supply Chain, and Marketing. Highly effective communicator, interfacing with all levels of internal and external customers to successfully build and cultivate key relationships and deliver results.

Skills : Customer Development, Region Sales Manager, Territory Sales Manager.

Description :

    1. Developed and sold-in merchandising concepts and applications to key accounts.
    2. Provided strategic accounts with supportive data analysis.
    3. Built rapport with accounts to ensure a leadership role in category reviews for the categories.
    4. Developed, implemented, and monitored testable merchandising, pricing, and product initiatives.
    5. Offered Space Management consulting to major accounts within the area assigned.
    6. Led annual category reviews for Giant Eagle, Wal-Mart, CVS, Target, DECA, and Ralph's resulting in gaining Category Captaincies in G.I., and Oral Care.
    7. Led negotiating and transitioning for Category Management software.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
BS in Business Administration


Customer Development Manager Resume

Headline : An accomplished and motivated manager with 15 years of experience in the logistics industry. Have helped grow office from scratch to an office that produces 9 to 10 million dollars of gross revenue annually.

Skills : 3PL Management, Sales, Freight Management, Dispatch Services.

Description :

    1. Expanded both the current customer base, as well as securing a new customer base for the 5th largest transportation provider.
    2. Cold calling, Emails, Linked-In as well as other media to prospecting for new customers.
    3. Maintained day to day contact with new customers and determine the best mode of transport for their freight based on their needs.
    4. Secured a number of new customers during a time where capacity was very abundant and few vendors were looking for transportation options.
    5. Developed over the past 15 years in order to sell the Value Added Services.
    6. Supervised a team of 6 employees.
    7. Performed administrative duties, such as telephone calls and confirming scheduled shipments 
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BS in Criminal Justice

Customer Development Manager Resume

Headline : Customer Development Sales Manager with extensive management experience in key chain accounts within Grocery and Drug channels supported by distributor wholesalers. Consumer packaged goods categories experience includes grocery, frozen food, dairy deli, natural specialty items, confectionery, and health, and beauty aids segments.

Skills : MS SQL, Sales, Analysis.

Description :

    1. Accountable for total store categories in 8 of the company's top 16 accounts.
    2. Developed and executed Co-op funding budgets and promotional activities.
    3. Interacted with Brand Development Manager teams and key buyers to develop programs based on account-specific needs (development funds, pricing, new item introductions and allowances, advertising events, promotional activity).
    4. Performed competitive Price to Consumer (PTC) surveys.
    5. Evaluated surveys and developed account-specific PTC's solutions based on account-specific strategies.
    6. Managed account contracts, claims, and deductions.
    7. Responsible for creating and maintaining a department that drives economic vitality.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Liberal Arts

Customer Development Manager Resume

Summary : Over 10 years of experience in sales/marketing/operations, where have consistently demonstrated skills and abilities by performing tasks in various roles in the corporate environment. Currently searching for an entry-level position within your marketing department as a coordinator or marketing rep.

Skills : Management, Call Center Management, Customer Service, Sales, Account Management, Telecommunications, MS Office Suite, Insurance, Insurance Claims.

Description :

    1. Prospected new business and attracting new customers and retaining clientele.
    2. In charged of event planning and mixers, booking artist,s and branding the venue correctly.
    3. Served as Promotions Manager as well as the marketing liaison for the venue.
    4. Concept night creation, local musical showcases, and comedy show activations.
    5. Met planning, implemented marketing plans for upcoming events and programming such as Jazz, Hip-hop, Pop, Rock, and Country live events.
    6. Street team management and convention engagement.
    7. Manged inside sales team coached in generating and qualifying leads and trained in sales techniques.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Incorporated

Customer Development Manager Resume

Objective : Interested in a career where one can utilize knowledge of child development to advocate for children and families. Always ready to represent the establishment with a friendly, professional demeanor at all times.

Skills : Developing Skills, Customer Service, Management Skills.

Description :

    1. Planned, directed, and controlled all MIS activities.
    2. Coordinated projects between the MIS department and its customers by reviewing requests for new applications or extensive modifications of existing systems, determining priorities, evaluated computer usage, and ensured that customers' needs were met with quality information on a timely basis.
    3. Responsible for updating the company's MIS and operations capability.
    4. Managed a team of twenty-one analysts responsible for database marketing, segmentation, and analysis for a contract IC testing business worth $300 million in annual profits.
    5. Generated a 35% cost savings by creating efficiencies through merging two MIS teams.
    6. Negotiated and managed joint venture relationships with Fortune 500 international partners.
    7. Handled major customer accounts that constituted 60% of the revenue growth of the company.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
MBA

Customer Development Manager Resume

Objective : A career sales professional for over 25 years. Have been in the pharmaceutical/medical sales field for the past eleven plus years calling on primary care physicians, hospital staff, and pharmacies in Central Illinois, selling pharmaceuticals, and durable medical equipment. Currently looking for a career opportunity that will allow using extensive sales experience and knowledge in the pharmaceutical or medical field with the company and personal success.

Skills : Sales, Sales Management.

Description :

    1. Responsible for the management of assigned accounts that totaled over 5 million dollars in annual revenue.
    2. Negotiated long-term contracts.
    3. Educated and developed customer interests in all of Ryder's product lines including, Full-service lease, Program maintenance, Lease finance, and Carrier Management.
    4. Established multi-level contacts in my customers' organization from the traffic manager to an officer level in the company.
    5. Increased existing customer base by an average of 15% over the last 3 years; Averaged 93% customer retention over the last 3 years.
    6. Achieved annual sales goals last 3 years running.
    7. Worked close with Gordon sales associates as well as manufacturer representatives calling on foodservice customers presenting products and training.
    8. Represented manufacturers at food shows and district sales meetings.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS in Business

Customer Development Manager Resume

Objective : Quick and willing learner Customer service-oriented Cash handling experience Able to multitask & prioritize work Able to handle fast pace work Great communication skills environments Always striving to excel Clerical duties (filing, ordering supplies, Proficient in MS Word, Excel, and inventory data) Outlook Collections Provides Superior Customer Service.

Skills : Public Relations, Communications, Government Relations, Public Affairs, Economic Development, Public Policy.

Description :

    1. Appointed to the manager of cheese category sales for the central area.
    2. Led trade promotional spending and execution with sales teams and customers.
    3. Trained and developed account managers.
    4. Developed creative solutions to drive incremental revenue which included area-wide consumer meal solution events supported by in-ads and custom-made displays.
    5. Mentored new managers.
    6. Managed Sales Personnel and monitored the follow-up and traffic record-keeping of the automobile sales team.
    7. Made outbound telephone calls to prospective customers and scheduled appointments to enhance sales opportunities for the sales team.
    8. Monitored Internet site, handled complaints, and prepared daily, weekly and monthly sales and foot traffic activity to the President of the Company.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BA in Marketing

Customer Development Manager Resume

Objective : A highly motivated management professional possessing strong leadership, organizational and communication skills with supervisory experience. Significant hands-on experience in Sales, Sales Planning, Retail, Retail planning, Broker Agency Sales, inventory control with extensive Finance, and training expertise.

Skills : Strategic Thinking, Negotiating, Needs Assessment, Solution-Based Sales, Consultative Sales, Truck Leasing.

Description :

    1. Liaisoned between the field sales group and headquarters for the purpose of developing and implementing customer and consumer-focused programs.
    2. Supported all initiatives at the customer and region level.
    3. Maximized technological capabilities to support category growth and maximize trade effectiveness.
    4. Developed trade programming at the customer region level.
    5. Allocated and administer volume and trade promotion-spending levels by account.
    6. Developed and grew partnerships with existing customers in the transportation industry.
    7. Negotiated major regional and national contracts and kept the promises we made.
    8. Facilitated retention, service, and pricing for national companies.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
BA in Journalism and Communications

Customer Development Manager Resume

Objective : Eighteen years of sales experience involving the identification and management of contacts. Proven ability in prosecuting efficiently, analyzing potential opportunities, and follow-up that generates additional sales opportunities. Strengths include uncovering hidden objections of the customer and finding ways to reconcile and gain the sales commitment.

Skills : Dunnhumby, Apollo, Nielsen, IRI, IRI, MS Office, MS Excel, MS Powerpoint, MS Word, GIS Software, Adobe Photoshop.

Description :

    1. Developed existing and new end-user account business by executing national and local programs while building effective customer relationships.
    2. Created a new merchandising concept with a group of major hotel chain franchises that was adopted by the corporate and extended to all properties nationally.
    3. Processed lease returns and grounding of vehicles.
    4. Managed all stages of the sales pipeline, with a focus on growing existing customers.
    5. Provided strategic sales structure leadership during the spinoff.
    6. Implemented a major package size conversion strategy at regional mass with double-digit success.
    7. Envisioned and implemented a major military PR campaign which yielded great success.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BBA