Dental Administrator Resume Samples

A Dental Administrator is responsible for managing the day-to-day operations of a dental office. The job description includes handling administrative tasks such as scheduling appointments, managing patient records, and ensuring the office runs smoothly. A well-drafted Dental Administrator Resume mentions the following core work activities – Greeting patients and scheduling appointments, maintaining accurate patient records, collecting payment and filing insurance claims, maintaining office accounts, ordering and stocking supplies, ensuring compliance with health and safety regulations, and preparing financial reports.

Skills needed to be successful in this role include – Strong organizational and communication skills, excellent customer service skills, proficiency with computer software and dental practice management systems, and the ability to multitask and prioritize. To become a Dental Administrator, one will need at least a high school diploma or equivalent. Some employers may require a degree in dental administration or a related field. Many dental administrators have years of experience in the dental field and may have taken additional courses in dental office management.

Looking for drafting your winning cover letter? See our sample Dental Administrator Cover Letter.
Dental Administrator Resume example

Dental Admin Resume

Summary : Seeking a Dental Admin position to utilize my skills and abilities, along with my desire for professional growth. Resourceful, innovative, flexible, and willing to work as a key player in a creative environment. Created the Ultimate Patient Experience.

Skills : Spanish, Organizational Skills.

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Description :

  1. Managed the Practice through an old-school philosophy called Management by Statistics.
  2. Made protocols and job performance very black and white.).
  3. Created protocols and systematize the practice for everyday issues.
  4. Answered phones, scheduled treatment, presented treatment plans, verified insurance, billing insurance claims, and maintained a clean environment.
  5. Created an amazing team to work as a team and to be long-term members of the office.
  6. Established Checks and Balances to ensure any possibility of theft.
  7. Checked in all patients, collect co-payments, confirm appointments, processed electronic claims, follow thru with recall patients, and did treatment planning.
            Years of Experience
            Experience
            10+ Years
            Experience Level
            Level
            Senior
            Education
            Education
            BHA


            Assistant Dental Administrator Resume

            Objective : As an Assistant Dental Administrator, responsible for providing efficient and effective administrative support in a dental office. Provided financial management. Coordinated schedules for 5 doctors. Compiled and analyzed new patient monthly reports.

            Skills : Microsoft, Time management.

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            Description :

            1. Responsible for developing the treatment plan for patients.
            2. Successfully handled heavy phone volume while greeting, discharging patients, and scheduling future appointments.
            3. Provided all aspects of general office support including filing and pulling charts.
            4. Worked flexible hours by opening and closing the office according to staff schedule requirements.
            5. Assisted patients and provided information on inquiries and concerns in a timely manner to ensure overall patient satisfaction.
            6. Answered 2 incoming phone lines for 1 general dentist and 2 hygienists, Updated patient demographic information, and Updated patient's dental insurance.
            7. Helped increase production to a higher and more efficient level.
                      Years of Experience
                      Experience
                      2-5 Years
                      Experience Level
                      Level
                      Executive
                      Education
                      Education
                      BHA


                      Associate Dental Administrator Resume

                      Summary : As an Associate Dental Administrator, I Activated pre-approvals after Tx to allow for payment from MCOs. Maintained an up-to-date knowledge of Medicaid/ Iowa Wellness Plan, and other insurer updates that affect the dental clinics' policies, processes, and procedures. Assisted billing with denied dental claims and or required medical records for claims.

                      Skills :

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                      Description :

                      1. Managed staff, completed critical office/clinic functions, and provided administrative support to the Dental Director. 
                      2. Assisted with recruiting and hiring new employees for the dental clinic. 
                      3. Corresponded with other dental and medical offices, internal departments, and patients of the clinic, along with completing insurance verifications, and managing and submitting claims, pre-approvals, and referrals. 
                      4. Prepared for and attended meetings, developing strategies and creating plans to implement new and existing policies.
                      5. Created UDS reports for dental sealant measures, following up with patients not meeting this need.
                      6. Processed and entered data from incoming reports received from dental and medical offices into patient records, charting existing and completed treatments.
                      7. Verified schedule is correct, patients are scheduled appropriately, and information is up to date (pre-approvals, med history, insurances).
                              Years of Experience
                              Experience
                              7-10 Years
                              Experience Level
                              Level
                              Management
                              Education
                              Education
                              BHA

                              Dental Administrator Resume

                              Summary : As a Dental Administrator, Ordered dental supplies and tracked low/expired inventory. Audited dental assistant and dental hygienist clinical records. Gathered appointment data for bi-annual dentist grant

                              Skills :

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                              Description :

                              1. Scheduled, submitted, and maintained a record of patient referrals (including emergency referrals).
                              2. Managed incoming and outgoing medical and dental records.
                              3. Submitted pre-approvals to Medicaid, Delta Dental, and MCNA, maintaining a record of approval status and verification of correct patient scheduling.
                              4. Received incoming calls from patients that cannot be addressed by the receptionists (overlaps with triage, certain patient communications).
                              5. Maintained sterilization logs, verifying that tests and records are up to date.
                              6. Performed Radiation testing, and maintained test logs.
                              7. Tracked and scanned weekly and monthly reports for dental clinic housekeeping.
                                              Years of Experience
                                              Experience
                                              7-10 Years
                                              Experience Level
                                              Level
                                              Management
                                              Education
                                              Education
                                              BHA

                                              Senior Dental Administrator Resume

                                              Summary : To obtain a Senior Dental Administrator position in a Dental Office or a new career that will utilize and expand my experience, organizational, and motivational skills. Worked with a friendly and team-oriented staff.

                                              Skills : Medical Billing, Patient Charts.

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                                              Description :

                                              1. Processed referral letters and other patient correspondence upon receipt from the provider; managed and filed all patient records and charts.
                                              2. Monitored the organizational chart and track the daily attendance for each crew member vs the biometric clock data and the pre/post-job briefing forms.
                                              3. Collected pre/post-job briefing forms for all projects.
                                              4. Understood customer contractual timekeeping requirements and documentation.
                                              5. Monitored biometric clock data for inconsistencies, variances, and missed punches.
                                              6. Contacted personnel to resolve biometric clock issues and missed punches.
                                              7. Obtained clock data approvals from crew supervision.
                                                Years of Experience
                                                Experience
                                                10+ Years
                                                Experience Level
                                                Level
                                                Senior
                                                Education
                                                Education
                                                BHA

                                                Dental Administrator Resume

                                                Objective : As a Dental Administrator, Performed duties such as attending to phone calls, assisting patients, scheduling appointments, and handling payments and insurance claims.

                                                Skills : Payroll Management, Certified Dental Practice Management Administrator.

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                                                Description :

                                                1. Exported approved data and submit the electronic file to the TimeKeeping and Cost Coordinator assigned to the project.
                                                2. Tracked delay information provided by the Site Management/Project Controls team, and segregate and allocate time data against the appropriate WBS.
                                                3. Generated daily shift reports for Site Management.
                                                4. Provided all required forms, approvals, documentation, and other backup required to support invoicing packages.
                                                5. Provided administrative support to Site Managers as required.
                                                6. Provided support to the Onboarding & Training Coordinators as applicable/available.
                                                7. Handled multiple tasks and worked in a fast-paced, demanding environment.
                                                Years of Experience
                                                Experience
                                                2-5 Years
                                                Experience Level
                                                Level
                                                Executive
                                                Education
                                                Education
                                                BHA

                                                Dental Administrator Resume

                                                Objective : As a Dental Administrator, Responsible for Maintaining client records and modifying them when required. Prepared records of member enrollments. Updated the services in accordance with the regulations of the insurance policy of the individual patients.

                                                Skills : Planning, Dental Care.

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                                                Description :

                                                1. Scheduled appointments and reminded patients of return dates.
                                                2. Gathered information like patient histories, insurance claims, and medical records before patients arrive.
                                                3. Responded to phone calls, emails, and customers' queries with a focus on a timely manner.
                                                4. Maintained patient histories, kept clinical records up-to-date, and settled billing information.
                                                5. Prepared insurance claims and maintained the facility by arranging cleaning and equipment repairs.
                                                6. Provided information on various types of oral care services to visiting patients.
                                                7. Responsible for Answering phone calls and greeting patients and visitors in a friendly manner.
                                                Years of Experience
                                                Experience
                                                2-5 Years
                                                Experience Level
                                                Level
                                                Executive
                                                Education
                                                Education
                                                BHA

                                                Dental Administrator Resume

                                                Objective : As a Dental Administrator, Responsible for Collaborating with various medical clinics and hospitals to get regular checks on the oral health care of the patients; Responding to customer complaints and inquiries through telephone and by email; Assisting the Dental Division Development and Planning Administrator in preparing budgets and providing excellent service to the customer.

                                                Skills : Administrative Skills, Customer Service.

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                                                Description :

                                                1. Greeted visitors and point them in the right direction, answer inquiries and created a welcoming environment.
                                                2. Organized and maintained files and databases in a confidential manner.
                                                3. Managed communication including emails and phone calls.
                                                4. Screened phone calls, redirect calls, and take messages.
                                                5. Scheduled appointments, meetings, and reservations as needed.
                                                6. Received deliveries; sorted and distributed incoming mail.
                                                7. Coordinated staff travel arrangements including transportation and accommodation.
                                                Years of Experience
                                                Experience
                                                2-5 Years
                                                Experience Level
                                                Level
                                                Executive
                                                Education
                                                Education
                                                BHA

                                                Dental Administrator Resume

                                                Objective : As a Dental Administrator, responsible for Scheduling appointments and gathering insurance information, Collecting, verifying, and filing patients' health records, Handling administrative tasks and ordering and maintaining office supplies, Confirming patient appointments, and sending them reminders through emails and SMS, Providing education to patients on oral care, and taking dental care at home.

                                                Skills : Planning, Patient Care.

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                                                Description :

                                                1. Acted as the liaison between the patient and the dental care office. 
                                                2. Oversaw the operations and services of the dental care office. 
                                                3. Scheduled and confirmed dental care appointments. 
                                                4. Collected payment from the patients for dental services. 
                                                5. Updated patient and insurance information for accuracy. 
                                                6. Ensured adherence to office policies and procedures. 
                                                7. Responsible for Dealing with the complaints and queries of patients and visitors. 
                                                Years of Experience
                                                Experience
                                                2-5 Years
                                                Experience Level
                                                Level
                                                Executive
                                                Education
                                                Education
                                                BHA

                                                Dental Administrator Resume

                                                Objective : As a Dental Administrator, Answered and made phone calls. Welcomed and assisted patients and visitors; Handled and verifies insurance claims for the office; Experienced in handling dental insurance is preferred; Experienced with medical practice management software.

                                                Skills : Planning, Management Skills.

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                                                Description :

                                                1. Performed additional tasks as assigned by the supervisor. 
                                                2. Worked knowledge of Sterilizes and disinfects instruments.
                                                3. Familiared with OSHA, Dental Board, and WDS policies and procedures.
                                                4. Regularly checked on the oral health care of the patients.
                                                5. Recorded medical and dental histories and vital signs of patients.
                                                6. Performed general clerical tasks, generally on behalf of a leader in the organization. 
                                                7. Coordinated various calendars, took phone calls and messages, sent emails, prepped for large meetings and presentations, captured notes in meetings, and did many other related tasks.
                                                Years of Experience
                                                Experience
                                                2-5 Years
                                                Experience Level
                                                Level
                                                Executive
                                                Education
                                                Education
                                                BHA