A Dental Administrative Assistant undertakes the crucial task of helping dentists in providing proper dental care to patients. Common duties listed on the Dental Administrative Assistant Resume are – handling administrative tasks; attending phone calls, collecting patient information, greeting patients as they arrive, booking appointments, handling cancellations and postponement; filling medical forms, assisting patients in deciding the type of dental service that is needed, taking and recording patient’s initial information, processing cash, and credit card payments, providing copays information; and overseeing inventory management.
Eligible resumes often contain the following skills and abilities – computer operation knowledge, telephone etiquette, medical billing expertise, customer service orientation, familiarity with reception management, multitasking skills, and familiarity with accounting and correspondence. While some states don’t need any kind of formal education, many states want the applicants to have a certification in dental assistance.
Headline : Interviewing patients regarding their financial status, copy required patient documents, determine their fees and enter into the computer database, and also Greeting and checking in patients and hand out satisfaction surveys.
Skills : Customer Relations, Clerical.
Description :
Collected and submitted Medicaid and Private insurance daily.
Assisted in the resolution of all the insurance problems.
Mailed or submitted claims electronically every day patients were taken care of in the office.
Helped with patients, I turn over patient's room in a timely manner.
Cleaned instruments and set up trays for the next patients.
Helped maintain a professional reception area and make every patient feel welcome as I check them in and out of the office.
Oversaw patient relations and handle complaints with a helpful and positive attitude.
Ensured lobby/waiting area is clean and picked up.
Received daily reports from MIS for information needed on patients that have upcoming appointments.
Experience
5-7 Years
Level
Executive
Education
Associates Of Art
Dental Administrative Assistant Resume
Summary : Dedicated Dental Administrative Assistant who provides exceptional customer service through active listening and problem solving. Able to work under stressful situations and under pressure to meet deadlines, working in a high call volume environment whether it be through a sales office or very busy dental practice.
Skills : MS Office, Scheduling Skills.
Description :
Answered an average of 85-100 calls per day by addressing patient inquiries, gathering details regarding dental emergencies, routing all calls to the appropriate area of a large multi-specialist group practice.
Greeted patients entering the office to make them feel comfortable for their appointment and ease their apprehension.
Assisted any new patients with their paperwork and preparing them for their first appointment.
Offered all patients one of our special spa amenities of a Paraffin Treatment for their hands.
Scheduled hygiene appointments, rescheduling doctor appointments, and maintaining the hygiene schedules to keep the day full.
Professionally and courteously verified appointment times with patients.
Prepared patient charts accurately and neatly for the clinic.
Experience
7-10 Years
Level
Management
Education
Associate Of Applied Science
Dental Administrative Assistant Resume
Headline : Seeking a Dental Administrative Assistant position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Updated insurance information on all patients at all times.
Submitted treatment plans for predetermination of benefits Prepare claim forms for patients with dental insurance.
Mailed or electronically submitted claim forms from the office.
Greeted and welcomed patients and visitors to the practice.
Checked in patients according to office protocol, verifying and updating patient information.
Managed recall and inactive patient system.
Helped explain office policy to patients.
Experience
5-7 Years
Level
Executive
Education
GED
Dental Administrative Assistant Resume
Objective : Seeking to secure a Dental Administrative Assistant position where my skills in customer service, office/data management and training and development are effectively utilized to their fullest potential.
Dental chair-side assistant in four-handed dentistry.
Assisted providers in placements of amalgam and composite fillings, charting, cord packing, crown/bridge preparations and fabrications, fissure and sealants, and proficient in Endodontics, Periodontics, and Prosthetic assisting.
Studied cast impressions, pour up and trim casts, and mouth guards.
Exposed and developed dental X-rays.
Operatory room set up and clean up barrier technics, and instrument sterilization.
Scheduled follow-up appointments, delivered treatment plans and post-operative instructions.
Gathered and recorded dental histories, vital signs, and treatments into the Military Dental Common Assess System.
Experience
2-5 Years
Level
Junior
Education
Bachelors Of Science
Dental Administrative Assistant Resume
Headline : Confirming patients insurance coverage eligibility and all next-day appointments, Sending correspondence to patients who missed their appointment and/or are due for a check-up appointment.
Skills : PowerPoint, Access, Database Management, Planning And Scheduling,60 Word Per Minute And Dentrix.
Description :
Handled incoming phone and e-mail reception to set patient appointments and respond to inquiries.
Recorded incoming patients.
Demonstrated ability to maintain composure and work efficiently in a fast-paced environment while preserving strict confidentiality.
Verified insurance eligibility and benefits to ensure accurate collections.
Accurately collected and processed patient payments/dental claims.
Took on extra work when other administrative personnel was unavailable and improved daily duties.
Responsible for all incoming calls.
Experience
5-7 Years
Level
Executive
Education
Bachelor's In Business & Marketing
Dental Administrative Assistant Resume
Objective : Managing day-to-day operations of dental office Open and close dental office according to office protocol, Answering and responding to telephone calls with professionalism.
Skills : Microso Office, Knowledge In Dentrix, Knowledge In ECW.
Description :
Accurately filed patient charts after use and arranged new charts for next-day appointments.
Tracked cases and referrals to and from other Doctors.
Reviewed the office for a professional appearance and made necessary changes when out of order.
Answered and responded to phone calls with professionalism.
Confirmed the next day's appointments by telephone.
In charged of welcoming all patients in the practice as well as responsible for the check-out function for all patients, including the collections of funds due and filing insurance claims.
Dispersed daily mail.
Experience
2-5 Years
Level
Executive
Education
Diploma
Dental Administrative Assistant Resume
Objective : Personality in greeting customers, in person, and on the phone. Strengths in workflow by maintaining a calm and productive environment. Skill base consists of but not limited to, general office duties, working knowledge of Microsoft Office Products, medical terminology, and proficiency in front desk office management.
Maintained administrative files and produced a wide variety of reports and correspondence.
Procured, received, distributed, and maintained inventory of all dental supplies for the clinic.
Conducted weekly training sessions for Dental Assistants and volunteer Red Cross workers.
Assigned property tags to equipment and maintained the Equipment Control Log.
Conducted annual computer software checks to verify that legal software was being used.
Prepared weekly schedules, assigned daily work assignments, and conducted inspections on personnel, equipment, and assigned workspaces.
Confirmed appointments for all patients and pull charts for the next day.
Experience
2-5 Years
Level
Junior
Education
GED
Dental Administrative Assistant Resume
Objective : Hardworking, organized, Dental Administrative Assistant professional with a proven background delivering sensible business technology solutions on time and under budget while working as a team member or team leader.
Skills : Administration, Patient Scheduling, Patient Care, Receptionist, Retail, Dental.
Description :
In charged of welcoming all patients in the practice as well as responsible for the check-out function for all patients, including the collections of funds due and filing insurance claims.
Oversaw complete dental inventories, supply orders, and the restocking of supplies.
Managed phone system and maintained dental record filing and storage.
Confirmed the next day's appointments according to protocol and patient preferences.
Scheduled patients for efficient use of doctor and staff time.
Maintained strict patient and physician confidentiality.
Precisely evaluated and verified benefits and eligibility.
Experience
2-5 Years
Level
Executive
Education
GED
Dental Administrative Assistant Resume
Headline : To secure full-time employment in your organization that would allow me to utilize my vast administration skills, office coordination skills, and direct clinical skills in your organization. I have significant experience in insurance verification/billing management, office administration, accounts receivable practices, accounts payable, payment posting, front desk procedures, dental plan coordination, and back-office dental assistant procedures.
Skills : Staff Development Team Leadership Extremely Organized Self-motivated CommunicationsWord Processing.
Description :
Greeted patients as they arrive and stay consistent with the companys customer service philosophy.
Managed patient appointments, confirm appointments, and alert patients if they need to bring any information to the appointment (co-pays, past due balances, paperwork for sliding fee scale).
Completed financial paperwork, ensuring all required forms are completed in their entirety.
Verified insurance/demographic information at each visit and update if necessary.
Collected co-pays and patient payments.
Reviewed treatment plans and financing options with patients.
Balanced daily batch and turns in money collected for the day to Office Supervisor.
Experience
5-7 Years
Level
Executive
Education
GED
Dental Administrative Assistant Resume
Objective : Dental Administrative Assistant with 5 years of experience in Checking in patients according to office protocol, verifying and updating patient information, Managing recall and inactive patient system, and also Confirming the next day's appointments according to protocol and patient preferences.
Skills : CPR certified MS Office, Administrative Skills.
Description :
Answered phone is polite and courteous manner.
Triaged oral health care need over the telephone and appropriately scheduled.
Directed phone calls and messages to appropriate office staff.
Managed the monthly recall, inactive patient, and statement list.
Called patients that are due for a six-month cleaning and professionally remind them.
Monitored waiting area to ensure timeliness of appointments ensure patients are kept informed of the progress of their appointment.
Proactively worked to fill hygiene and operative appointment openings.
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