HR Operations Manager Resume
Summary : HR Operations Manager with 7 years of human resource experience including recruitment and retention, conflict resolutions, change management, labor relations and benefits administration. Proven experience collaborating with management team to conduct human resources strategic planning in order to support company goals. Excellent ability to address and implement strategic plans for talent acquisitions, retention and success planning.
Skills : HRIS, Training & Development, Business Analysis.
Description :
- Played a key role in ensuring the success of Northeast team.
- Managed 21 field Reps and implemented programs and policies in the areas of training, compensation structures, benefits packages, incentives and new-employee orientation.
- Coordinated Phone/ and in person meetings to review all employee complaints and concerns Ensured work place quality, overseeing current conditions for all employees and addressing concerns and complaints.
- Monitored employee assistance programs.
- Ensured that all employees are aware and informed of the benefits offered to enroll.
- Maintained scheduled team meetings with upper management to improve employee engagement and moral across the board, by implementing strategies where employees understood their personal value to the organization.
- Fostered a teamwork/open-door environment conducive to positive dialogue across the organization.
Experience
7-10 Years
Level
Management
Education
MS
HR Operations Manager Resume
Summary : Over 11 years in the civilian sector. Ability to analyze work functions and find inefficiencies that can be corrected with automation and training. Assigned as technical help desk during each of my employee opportunities. Supervise personnel and teams while managing multiple sections of an organization.
Skills : Computer Literacy, Computer Knowledge, Oracle, HRIS, Human Resources.
Description :
- Instructed all new personnel on initial training essential for the organization and personnel to be successful with 100% completion rate on first time testing.
- Scheduled, coordinated, and conducted training on office policies.
- Maintained, reviewed, and updated administrative records on 21 personnel.
- Established and ensured personnel were knowledgeable of all organizational policies and procedures.
- Counseled personnel monthly on job performance, expectations, attitude, and career development.
- Reviewed, monitored, and facilitated correspondence regarding personnel and training to senior executives.
- Successfully administered conflict resolution between personnel, sections, and organizations to maintain good standing and accomplish organizational goals.
Experience
10+ Years
Level
Senior
Education
BS
HR Operations Manager Resume
Headline : HR Operations Manager professionaal with unique experience in all aspects of Human Resources including: experience in a start-up organization, large corporations and government contracting environments. Skilled in HR strategy development and integration, best business practices, organizational development, personnel administration, benefit and leave administration, payroll, employee relations, and HRIS.
Skills : Microsoft Office, Quickbooks.
Description :
- Developed and implemented HR strategies and initiatives aligned with the overall business strategy.
- Supported current and future business needs through the development, engagement, motivation and preservation of human capital.
- Developed and monitored overall HR strategies, systems, tactics and procedures across the organization.
- Nurtured a positive working environment.
- Oversaw and managed a performance appraisal system that drives high performance.
- Maintained pay plan and benefits program.
- Set goals and objectives and establish policies for various departments in the organization.
Experience
5-7 Years
Level
Junior
Education
Associates Of Arts In Accounting
HR Operations Manager Resume
Headline : Experienced HR Operations Manager with multi-location experience in Manufacturing, Construction and Maintenance, Defense and Information Technologies Services. Strategic, technical and legal expertise in employee relations, labor relations, performance management, staffing, benefits, organizational development, growth initiatives, FMLA, ADA and other matters across multiple states and locations.
Skills : Employee Relations, Labor Relations, Strategic Planning, Human Resources, Recruiting, Leadership Development, Performance Management, Training & Development.
Description :
- Employed relations, performance management, policy and program administration, and training and development.
- Worked with senior leadership to design and implement workforce strategies to meet organizational objectives.
- Developed, deployed, and administered HR programs, policies, practices, and processes.
- Developed and lead the succession planning program for the Utah site.
- Oversaw the annual employee engagement process for a site of 1200 employees, working with managers to develop activities that would increase employee engagement by 30% in various areas.
- Increased management participation in employee relations to reduce complaints by 40%.
- Handled understaffing, disputes, terminating employees, and administering disciplinary procedures.
Experience
5-7 Years
Level
Executive
Education
B.S. In Speech Communications
HR Operations Manager Resume
Objective : Overseeing all Compensation cycle, Ensure accurate processing and recording of company's compensations, Leading a team for the processing of the compensations through today Software and MS Applications for more than 20,000 employees, Overseeing clients HR activities, Provides needed advice to the clients to ensure the best outcome for all parties, Ensure that the HR advice supports the organization to achieve its objectives.
Skills : Microsoft Office, Cin7, COM, POS.
Description :
- Responsible for the implementation of organization-wide HR policies and programs.
- Successfully updated over 70% of the HR procedures in five months; 100% in nine months.
- Ensured employee handbooks, policies, procedures, practices, and employee documents are compliant and up to date.
- Responsible for the creation and implementation of one shared service process for annual performance evaluations, employee satisfaction surveys, recruiting, and onboarding.
- Played an active role in the planning, development, and implementation of Human Resources Management strategies.
- Advised leaders and managed organizational policy to ensure compliance with equal employment opportunity, sexual harassment, wage and hour for over 20 states including California, and other regulatory requirements.
- Served as a liaison between management and employees by handling questions, interpreting and administering CBA contracts, and helping resolve work-related challenges.
Experience
2-5 Years
Level
Junior
Education
MS
HR Operations Manager Resume
Summary : Exceed expectations and create deliverables gained from 20 years of wisdom as a Subject Matter Expert (SME) from directing: objectives, programs, enterprise architectures, and a myriad of operations by means of guiding, instilling, and developing a mature organizational service portfolio with the capability of providing exceptional performance all the while implementing cost-saving decisions that cannot be replicated.
Skills : MS Office, Operational Skills.
Description :
- Experienced in management and coaching of personnel.
- Ensured accuracy and completeness of data and data entry by establishing and implementing a qualified control and auditing process.
- Established monitoring protocols and systems to understand, quantify and make actionable recommendations for improved service based on data-driven metrics and analytics (including errors, error rates, production rates, etc.).
- Prepared reports and presents them to senior management as required.
- Contributed to the development of policies, practices, and guidelines for efficient operations and monitors their implementation and impact.
- Interpreted policies and educates employees and managers regarding the appropriate application.
- Collaborated with other leaders in Human Resources to ensure coordinated handling, messaging, and implementation of items.
Experience
10+ Years
Level
Senior
Education
GED
HR Operations Manager Resume
Headline : Responsible for maintaining positive relationships and communication with employees and A-dec leadership to promote a mutually respectful and cooperative work environment consistent with A-dec's vision and mission.
Skills : Microsoft Certified Professional Project Management.
Description :
- Supervised multiple sections spanning over 400 employees.
- Managed the: training, deployment preparation, and personnel actions for executive and senior-level staff operations.
- Demonstrated deep concern and sincerity for the health, welfare, and morale of employees in a headquarters branch by managing proficiency, deployment readiness, and training during on and off duty time.
- Controlled four headquarters sections of over 400 members all-the-while increasing efficiency - received three impact awards for exemplary performance.
- Participated as a senior subject matter expert/consultant in designing and planning a wide array of projects - received an impact award for perfecting the implementation and sustainment of a total of four projects.
- Created and facilitated two-way communication by creating client & stakeholder relationships - exceeded expectations by delivering on-time and on-schedule deliverables with the highest quality and received an impact award for excellence.
- Mentored subordinate to compete for the highest recognition of leadership and expertise award - resulted in subordinate receiving the Employee of the Year award.
Experience
5-7 Years
Level
Executive
Education
GED
HR Operations Manager Resume
Headline : Ambitious and dedicated, professional with 6 years of success in managing, training, recruiting, and developing employees. Demonstrated expertise in employee relations, communication, and proven success interfacing with both clients and staff.
Skills : MS Office, HR,Good knowledge of labor law.
Description :
- Supervised and trained 46 employees in all tasks and competencies required for high-performance levels and the meeting of all organizational goals and objectives.
- Managed the recruiting process for all new hires, onboarding, benefits management, and exit processes Trained employees and management on new integrated HRIS management systems, EEO policies, and adverse actions, prepared managed and organized and conducted team training, management, and stakeholder training and delegated to implement new Obamacare regulations.
- Selected as a recruiter for new positions, benefits manager, on the Job trainer, and payroll specialist.
- Created, managed, and implemented new financial procedures to execute clear budgets and eliminate financial gaps and cut inventory discrepancies by $210,000.00 over 3 locations.
- Reviewed and finalized Purchase orders for new equipment and finalized support activities.
- Created a reconciliation spreadsheet for all orders for shipping and receiving transparency COMPLIANCE.
- Researched, created, managed the implementation and maintenance of drug and alcohol testing policies.
- Founded a local outreach program with the Fort Belvoir Elementary School and created a German Foreign Language Club - instructed the first German class.
- Developed a 7 step problem-solving technique for personnel to be successful in any situation.
Experience
5-7 Years
Level
Executive
Education
Diploma
HR Operations Manager Resume
Summary : Seeking an HR Operations Manager position with an outstanding career opportunity that will offer a rewarding work environment along with a winning team that will fully utilize management skills.
Skills : Managing Skills, Writing Skills.
Description :
- Managed the HR Operations team in the processing of New Hires/Rehires, Status Changes, Terminations, and PTO and Sick Leave accruals.
- Responsible for the system maintenance of the HRIS system and integrated third-party vendors for onboarding.
- Responsible for the preparation and processing of all reviews in the HQ, DC, and field locations.
- Responsible for State New Hire reporting, as well as all interdepartmental metrics reporting.
- Responsible for Compensation analysis, as well as writing and updating Job Descriptions.
- Assisted with recruiting and interviewing as the primary back-up to the in-house recruiter.
- Enforced disciplinary procedures for underperformance.
Experience
10+ Years
Level
Senior
Education
MBA
HR Operations Manager Resume
Summary : Enthusiastic HR Operations Manager professional with the ability to set strategic direction, influence, coach, and motivate others to align to that strategy. Progressive experience as an HR Generalist, Manager, and Director, and proven success in building relationships, and collaborating with the business and its employees.
Skills : Employment Law, Orientation & Onboarding, FMLA/ADA/EEO.
Description :
- Currently managed the daily operations and employee services, this supports 26000 employees at 300 schools and central office.
- Responsible for the team that provided inbound call and walk-in service for all benefit-related inquiries and absence administration to all employees.
- Created a capacity plan to assess functional effectiveness.
- Designed and implemented training and workflow administration for all service-related tasks.
- Implemented quality assurance measures for numerous products supported by Employee Services and HR Operations.
- Improved service delivery time within the call center, which will reduce the need for contract support and overtime.
- Executed full-cycle visa administration Restarted permanent residency for the District Skills Used PeopleSoft Query/Basic/Advance PS HR 7.5-9.1, Benefits PS Time and Labor PeopleSoft EduPanels HR Program/Project Management FMLA/ WC HRIS Technologies Benefits Administration Training & Development Performance Management Project Team Management Leadership Initiatives Microsoft Office, Word, Excel.
Experience
7-10 Years
Level
Management
Education
Masters In Adult Education
