Description :

1. Trained and onboarded new staff, ensuring proficiency in office protocols and equipment usage.
2. Developed and managed a performance-based incentive program to boost employee morale and productivity.
3. Oversaw payroll, accounts receivable, and accounts payable, ensuring timely financial operations.
4. Communicated treatment plans to patients, enhancing understanding and acceptance of dental procedures.
5. Managed insurance claims and reimbursements, optimizing revenue cycle management.
6. Coordinated the establishment of a new dental practice, ensuring compliance with state regulations.
7. Implemented OSHA standards and maintained compliance for all sterilization and safety protocols.

Experience

5-7 Years

Level

Executive

Education

AAS-DH

Description :

1. Ensure the office provides quality dental care to over 65 patients daily, enhancing patient satisfaction.
2. Maintain optimal staffing levels by effectively recruiting and training staff to meet patient needs.
3. Foster employee satisfaction and retention through effective communication and recognition programs.
4. Identify training needs and implement development initiatives to align staff skills with office goals.
5. Achieve financial performance targets, preparing detailed reports on revenue and billing metrics.
6. Oversee the operational readiness and presentation of the office, ensuring a welcoming environment.
7. Drive local marketing initiatives, participating in community events to enhance the office's public image.

Experience

7-10 Years

Level

Management

Education

B.S. DM

Description :

1. Foster a welcoming environment for patients and staff, promoting trust and referrals.
2. Set the standard for operational excellence, ensuring a top-tier patient experience.
3. Achieved record-setting patient volume through effective management of diverse dental services.
4. Utilized strong leadership skills to mentor staff across all dental specialties.
5. Maintained a high-energy, positive atmosphere while overseeing front and back-office operations.
6. Built strong community relationships to enhance marketing efforts and drive revenue.
7. Managed comprehensive office budgets, analyzing financial reports for strategic decision-making.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Managed daily operations of the dental office, ensuring efficient workflow and patient satisfaction.
2. Oversaw employee and patient relations, achieving operational goals through effective scheduling and productivity management.
3. Optimized daily schedules in Dentrix for doctors and hygienists, enhancing patient care and office efficiency.
4. Consistently exceeded profit goals by implementing strategic financial management practices.
5. Handled patient billing and insurance processing, providing affordable payment plans for extensive dental procedures.
6. Managed office purchasing and inventory, ensuring cost-effective procurement of supplies.
7. Utilized QuickBooks for accurate bookkeeping and financial reporting.

Experience

5-7 Years

Level

Executive

Education

Associate In Applied Science

Description :

1. Advise on human resource decisions, including hiring and employee evaluations.
2. Develop and present comprehensive treatment plans and financial options to patients.
3. Oversee collection of payments at the time of service to ensure financial accuracy.
4. Coordinate with insurance companies to verify patient benefits prior to appointments.
5. Manage appointment scheduling to optimize office efficiency and patient flow.
6. Lead the office team to achieve daily production goals and enhance practice performance.
7. Implement office policies and procedures to improve operational efficiency and patient care.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Managed a team of 9 staff members, focusing on improving patient care and service quality.
2. Oversaw daily operations, including patient scheduling, staff productivity, and financial collections.
3. Handled accounts payable and receivable, processing an average of $95,000 in dental treatments monthly.
4. Presented treatment plans and financial arrangements to patients, ensuring clear communication.
5. Achieved a 99% insurance collection rate and 100% customer collection success.
6. Administered office billing and payroll, ensuring accuracy and compliance.
7. Implemented a patient recall system, resulting in a 50% increase in returning patients.

Experience

5-7 Years

Level

Executive

Education

Bachelors Of Science

Description :

1. Manage and supervise administrative and clinical teams to ensure optimal dental care delivery.
2. Educate staff on insurance filing procedures, including Medicaid and PPO policies.
3. Coordinate treatment plans with patients and secure financial arrangements effectively.
4. Process payroll for all staff, ensuring accuracy and compliance.
5. Conduct performance evaluations and provide constructive feedback to team members.
6. Act as a liaison between patients and insurance companies, filing appeals as necessary.
7. Develop and implement marketing strategies to attract new patients and enhance practice visibility.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Supervised scheduling to ensure optimal patient flow and maintained re-care protocols.
2. Conducted patient reminder calls to enhance appointment attendance rates.
3. Managed daily financial deposits and ensured accurate reporting to the finance department.
4. Prepared and maintained inventory reports, overseeing the ordering of office supplies.
5. Answered phone inquiries promptly, providing excellent customer service.
6. Assisted in collecting medical office charges and accurately managed the cash drawer.
7. Entered procedure codes accurately for scheduling and billing, ensuring compliance with regulations.

Experience

2-5 Years

Level

Executive

Education

Bachelor Of Science

Description :

1. Oversaw daily operations, ensuring compliance with dental regulations and practice standards.
2. Developed and implemented policies to enhance operational efficiency and patient care.
3. Conducted regular performance evaluations, providing constructive feedback and coaching to staff.
4. Managed financial operations, including budgeting, billing, and expense control.
5. Reduced staff turnover by 30% through effective recruitment, training, and development programs.
6. Maintained strict confidentiality of patient information, ensuring compliance with HIPAA regulations.
7. Coordinated staff assignments to optimize patient care and meet productivity goals.

Experience

7-10 Years

Level

Consultant

Education

Executive Business

Description :

1. Managed daily operations of the dental office, ensuring efficient workflow and patient satisfaction.
2. Identified performance gaps and implemented strategies to enhance service delivery.
3. Ensured compliance with all regulatory requirements and maintained accurate administrative records.
4. Handled patient complaints effectively, improving overall patient experience.
5. Coordinated with dental suppliers and sales representatives to optimize inventory management.
6. Developed performance plans for staff, conducting regular reviews to foster professional growth.
7. Oversaw office budget and financial reporting, ensuring fiscal responsibility.

Experience

2-5 Years

Level

Junior

Education

Medical Assistant

Description :

1. Lead a team of dental professionals, ensuring seamless operations and high-quality patient care.
2. Oversee daily office functions, including scheduling, billing, and patient communications.
3. Evaluate and enhance patient care standards, implementing best practices.
4. Manage financial operations, including budgeting, purchasing, and inventory control.
5. Supervise accounts payable and receivable, ensuring timely processing and compliance.
6. Conduct OSHA training and maintain compliance with health regulations.
7. Collaborate with local authorities to ensure all licenses and permits are current.

Experience

10+ Years

Level

Senior

Education

Dental Hygiene