Desk Manager Resume Samples

A Desk Manager will act as the face of the company and ensure that the visitors get a heartwarming welcome. Apart from coordinating desk activities, like receiving calls and guest service, the Desk Manager Resume gives a detailed list of associated tasks that are to be performed on a daily basis – ensuring cleanliness of front desk office, training and supervising office staff, scheduling shifts for other employees, handling complaints and queries of customers, troubleshooting emergencies, monitoring movement of stock and ordering office supplies, updating records and monitoring customer’s check-in and check-out.

To be successful in this career, the following skills are a must – hands-on experience with office machines, a thorough knowledge of customer service, basic bookkeeping procedures and office management, proficiency in English, and solid knowledge of MS Office. Formal education to the extent of a high school diploma is required; however, a bachelor’s degree will be needed for specific positions.

Desk Manager Resume example

Desk Manager Resume

Summary : Currently taking night classes to become a nursing assistant. Also completed two levels on clinical for nursing but was unfortunately not able to finish. Have done everything from office work to sales.

Skills : Ability to work great with others, Team leader, Quick learner.

Description :

    1. Related services and ensured that the salon is clean, organized, and well-staffed.
    2. Scheduled printed out for them and get everything organized.
    3. Answered phones, book appointments, work with one of the owners and do payroll every other weekend.
    4. Provided information and responding to mail.
    5. Contacted in an office for both visitors and customers and are required to project a positive image of the company that they are representing.
    6. Receptionists provided both front desk and administrative support to an office in terms of taking telephone calls.
    7. Scheduled appointments updating records which are the basic but very important needs of an office.
    8. Receptionists are basically required to ensure that an office runs smoothly and is instrumental in managing day to day operations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Child Development


Desk Manager/Representative Resume

Summary : Increase gross profits by maximize every retail unit with an emphasis on prompt funding and maintaining outstanding customer satisfaction. Uncommon ability to recruit, train and lead a team to achieve target.

Skills : Microsoft Office, Management.

Description :

    1. Ensured consistent inventory from the factory. Was in charge of all advertising associated with the brand.
    2. Responsible for managing staff Selling and booking birthday parties and private events 
    3. Maintained day to day operations Working answering phones and upholding customer service standards.
    4. Scheduled and recorded of payroll hours Social media maintenance Client membership sales Billing system data entry Excel spreadsheets.
    5. Closed sales by overcoming objections; negotiating price; completing sales or purchase contracts; explaining provisions.
    6. Achieved Forecasts goals and objectives for sales, and gross on a monthly and annual basis.
    7. Maintained staff by recruiting, selecting, orienting, and training employees.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Diploma


Desk Manager II Resume

Headline : Summary of Ensure proper follow up of all potential buyers by developing, qualifications implementing, and monitoring a prospecting and sales control system.

Skills : Microsoft Word, Microsoft Powerpoint, Microsoft Excel.

Description :

    1. Ensured consistent inventory from the factory. Was in charge of all advertising associated with the brand.
    2. Responsible for supervision of employees, scheduling of staff, management of employee timesheets. 
    3. Conducted weekly meetings with staff, and security management.
    4. Ran Excel to schedule appointments for students Assisted graduate students and teaching assistants with checking out technology Monitored telephone traffic.
    5. Answered emails, answering phone calls, setting up appointments, doing reservations, taking payments over the phone, and in-person.
    6. Greeted residents Answering and transferring phone calls Computer.
    7. Attended to the building's and resident's needs.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Desk Manager I Resume

Objective : Determined college graduate with extensive leadership and team building experience. Excellent administrative and communication skills. Proven customer service skills and experience in working.

Skills : Customer Service, Filing, Computer Skills, Excel.

Description :

    1. Desked Operation Coordinators and the Community Director (CD) informed of any security concerns at all times.
    2. Informed the Desk Operation Coordinator of staff performance issues and concerns.
    3. Facilitate monthly desk staff meetings to keep desk staff up to date on all relevant desk operations information, new policy training.
    4. Provide staff development activities on a regular basis to maintain staff camaraderie.
    5. Maintained a presence at the desk by working shifts at a desk regularly and being aware of all desk happenings.
    6. Led a team of employees to execute trades and grow relationships with their clients, and also maintained desk expenses.
    7. Handled guest situations as they arose in a calm professional manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Biology

Desk Manager/Co-ordinator Resume

Summary : To obtain a job within chosen field that will challenge and allow to use education, skills and past experiences in a way that is mutually beneficial to both and employer and allow for future growth.

Skills : Technical Skills, Management.

Description :

    1. Managed new and used car deals, maintaining gross profit, and customer satisfaction levels.
    2. Maintained CSI levels (4% above the national average). Supervised children, kept a clean work area, cashier, party host.
    3. Provided quality telephone support, answering in a friendly, professional manner, and making sure messages were relayed promptly. 
    4. Remained composed under stressful situations, allowing for clear and concise decision-making in case of emergencies.
    5. Ensured that quality control is maintained while ensuring customers receive the highest quality service.
    6. Entrusted with the end of day deposits that frequently exceeded. 
    7. Opened and closed registers and verify all sales each day. Penciled deals using the four square methods.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Business Administration

Jr. Desk Manager Resume

Objective : To use academic achievements, work experience, leadership, service and activities towards becoming successful and gaining employment for Conference and Event Services.

Skills : Automotive Sales Management, Pre owned, Automotive Prime.

Description :

    1. Showed how sub-prime could be utilized, at an affluent location, with Porsche, Audi, Nissan, Mazda, and V.W.
    2. Allowed the corporate office to utilize success to inspire other locations, to use the CAC program, to increase their sales.
    3. Trained salespeople in the presentation and closing of deals, using a structured sales desk.
    4. Showed how sub-prime, and primary finance would benefit from utilizing one manager for both structures.
    5. Showed how, by doing so, it speeds up sales/delivery, thus helping to retain profit and customer satisfaction.
    6. Managed employees including hiring, training, supervision, scheduling, and performance evaluations.
    7. Created a team website to automate the paper process and streamlined operations.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Advertising

Desk Manager/Analyst Resume

Summary : Experience providing excellent customer service. Highly organized with attention to detail and the ability to multi-task. Excellent written, oral, and interpersonal communication skills.

Skills : Management, Communication Skills.

Description :

    1. Provided excellent customer service to all members and non-members of the club.
    2. Scheduled tennis and racquetball reservations via a multi-line phone system and computer.
    3. Coordinated tennis and racquetball league set-up within West James Courts.
    4. Programmed through correspondence within the various elementary, middle, and high schools in St.
    5. Opened and closed procedures for the club; including the handling of money and bank deposits.
    6. Worked on a team in a high-stress environment to resolve membership and related issues.
    7. Served as an onsite coordinator for specialized events hosting participants.
    8. Expanded the fitness class program by collecting and tracking participation in each class.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Merchandising

Lead Desk Manager Resume

Headline : To obtain a position in the Customer Service field where provided and opportunity to utilize skills and experience to grow within the company.

Skills : Great People Skills, Punctual, Energetic, Detail Oriented.

Description :

    1. Answered inquiries pertaining to policies and services, and resolve customer complaints.
    2. Collected payments and record funds and expenditures. Keep records of space availability and guests' accounts using computers.
    3. Arranged and book tickets for guests including taxis, restaurants, or tour reservations.
    4. Performed bookkeeping activities, such as balancing accounts and conducting nightly close-outs.
    5. Directly supervised all front office personnel and ensures proper completion of all front office duties.
    6. Directed and coordinated the activities of the front desk, reservations, guest services, and telephone areas.
    7. Prepared monthly reports and budget for the front office department.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Asst. Desk Manager Resume

Objective : Ambitious, energetic, career-oriented account manager that thrives in a fast-paced, demanding environment. Creative problem-solver with great multi-tasking abilities.

Skills : Management, Technical Skills.

Description :

    1. Educated customers on the benefits of various cars, up-sell and divert to other vehicles.
    2. Built and maintained long- term customer relationships.
    3. Closed the deal when other sales personnel fail to complete the sale.
    4. Conducted cold calls and perform outside prospecting to local businesses to seek out profitable new B2B sales and/or marketing opportunities.
    5. Achieved five Salesperson of the Month awards, Scheduling shifts.
    6. Supervised staff and all visitors. Make sure all guests are signed in and accounted for.
    7. Inventory warrants, get the sale closed with maximum front and back-end profit margin.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Education

Associate Desk Manager Resume

Headline : Maintains office services by organizing office operations and procedures, preparing payroll, controlling correspondence, designing filing systems.

Skills : Communication Skills, Hard Working.

Description :

    1. Responsible for the supervision, interaction, and safety of children during events, and general maintenance of the facility.
    2. Set and cleaned party rooms ordered food and beverage for guests.
    3. Provided excellent customer service to guests for the ultimate experience.
    4. Answered phones, respond to emails, and conduct facility tours.
    5. Remained available for residents should they need assistance with anything in the lobby or have any questions.
    6. Checked residents in and out after midnight. Sold, scheduled, and confirmed party events.
    7. Ensured that the lobby remains in order and that only those who have a right to be in the dorm are present.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Health Care Administration

Desk Manager Resume

Summary : Worked for the past year as a direct care staff at Shelter wood Academy in Independence, Missouri working with troubled and at risk youth. Have a heart and am interested in youth.

Skills : Excellent Multi tasker, Excellent Customer Service, People Skills.

Description :

    1. Managed all operations involving the front desk area. Hiring, Training, and scheduling of all desk employees.
    2. Assisted customers with the pricing of bowling whether individually, in a small group, or a large company party.
    3. Trained all desk employees to operate the cash register, opening, and closing procedures.
    4. Helped with the promotion of the bowling center via phone calls, and brainstorming with management on advertising and sales promotion.
    5. Courteous, efficient, and reliable service, meeting customer satisfaction.
    6. Highly motivated professional with proven leadership skills.
    7. Able to multitask while maintaining exceptional customer service.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Diploma