The main duty of a Director of Facility Operations is to oversee the maintenance of buildings and grounds. The job description and duties are mentioned on the Director of Facility Operations Resume as – managing landscaping, building repairs, ordering of supplies, overseeing various personnel, such as repairmen, maintenance workers, and supply managers, managing building maintenance, renovations, and repairs; arranging workstations and placement of office furniture; managing facilities budgets; and creating and managing the budgets for building maintenance and other related activities.
To ensure success in this field, the following skills are required – strong oral and written communication skills, the ability to drive and meet deadlines, the capability of working with little or no supervision, strong interpersonal skills, and knowledge of the inventory of maintenance tools and supplies. Employers pick candidates having a degree in engineering or facilities management. Some employers pick those having a high school diploma or GED and relevant certification.
Objective : As a Director of Facility Operations, responsible for Administering, implementing, and supervising the program, personnel, and operational policies and procedures of the facility, Developing and maintaining a working knowledge of all personnel, operational, fiscal, and programmatic policies and effectively execute these policies.
Skills : Management, MS Office, Facilities Management, Project Management, Operations Management, Real Estate.
Description :
Directed facility operations for 61 C Stores, 22 Deli's, 3 full restaurants, 2 Black Gold Casinos, 2 Travel Centers, Corporate Office, Operations Office, Church Point Wholesale, Lafayette Drugs, and Geilen Properties, LLC.
Re modeled about 85% of all restrooms including all Travel Centers Remodeled all 3 restaurants with same image which played a huge part in increasing sales Implemented and construction there first Domino's Franchise in the city of Port Barre Completed 2 - 7000 sq ft ground ups with new company image including canopy w/led lighting, tanks, fuel dispensers, etc.
Acted General Contractor on 1 ground up Acquired another travel center, restaurant, and bar/casino (re imaged from Texaco to Exxon and converted the C Store building to the Shop Rite/Tobacco Plus dual image and converted the casino to match existing one that company owned (Black Gold Casino).
Established this center from the ground up.
Created all marketing material and powerpoint education for the local Cardiologist.
Developed a comprehensive market analysis and business plan the took the center from zero patients to 20% above projected/budgeted scan volume.
Hosted conference/tours that brought spectators from all of the USA to view this project.
Experience
2-5 Years
Level
Junior
Education
GED
Director of Facility Operations Resume
Summary : An experienced Director of Facility Operations Professional with 20+ years experience in a broad range of facilities management including facility maintenance and events, in large complex multi-building facilities and smaller buildings to include Arenas, convention spaces, Health Care, Theater and Stadiums.
Skills : Operations Management, Safety.
Description :
Managed and oversaw work of staff as it related to event servicing and daily building operations and maintenance, including HVAC, plumbing, electrical, carpentry, painting and other.
Developed and administered $2M departmental budget.
Analyzed staffing levels and trained all facilities operational staff for 1 million square feet.
Composed of new 650,000 square foot Xcel Energy Center, Touchstone Energy Place, Roy Wilkins Auditorium, RiverCentre Parking Ramp and preparation for Rice Park Skyway.
Led staff of 45, assessed departmental needs and resolved human resources issues.
Coordinated event schedules with construction schedules as to operational time requirements and services, ensuring efficient operations for 720 events a year.
Managed start-up of building systems in Xcel Energy Center in concert with continuing operation of the other facilities that make up the RiverCentre.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Director of Facility Operations Resume
Summary : Director of Facility Operations for over 25 years; working for public and private universities such as Virginia Commonwealth University, University of Chicago, University of Notre Dame, University of Iowa, and Wayne State University. Directed maintenance trades, custodial, landscape services, recycling, work order control, and auxiliaries (laundry/cleaners) in both union and non-union settings.
Skills : Planning Skills, Directing Skills.
Description :
Directed more than 350 FTE with an operating budget of over 14 million.
Responsible for over 7 million gross square feet of campus buildings and 1,250 acres of the campus grounds, policy development and implementation, strategic planning, and direction of all operational budget areas.
Collaborated with and developed three Associate Directors and one Director level direct report.
Set challenging SMART goals, emphasizing excellence and a high quality of service.
Developed a sustainable service-oriented culture within Facility Operations promoting a customer centered attitude.
Directed upgrade of the work order control system, increasing ease of use for campus clients, delivery of timely cost information status, and completion of work order requests.
Represented Auxiliary and Facility Operations chairing and serving on university-wide committees.
Experience
10+ Years
Level
Senior
Education
MS
Director of Facility Operations Resume
Headline : Motivated Director of Facility Operations professional with an extensive background in both human resources and accounting, seeking to obtain a position that will benefit from strong mathematical, deductive reasoning and problem-solving abilities.
Skills : Operational Skills, Planning Skills.
Description :
Acted as the company's primary accountant responsible for maintaining all accounts payable, accounts receivable including account collections.
Responsible for companywide recruiting to include: selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining all employees.
Communicated job expectations; planning, monitoring, appraising, and reviewing compensation actions.
Enforced policies and procedures and maintaining Federal and State documentation compliance.
Preparing and overseeing all production job schedules which included implementing production, productivity, and quality action plans.
Set excellent customer service standards and resolving client problems.
Completed audits; determined system improvements; implementing change.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Of Science
Director of Facility Operations Resume
Summary : A resourceful and adaptable Director of Facility Operations with extensive experience in multi-unit facilities and maintenance operations, personnel supervision, vendor/contractor relations, crisis management, environmental health and safety, field support, disaster preparedness, training, and development.
Skills : Facilities Management, Operations.
Description :
Responsible for the daily maintenance and repair of over 850 retail shops across the United States.
Responsible for the daily operations of the 150,000 sq ft Corporate Office, the Corporate Call Center, Corporate Repair center, and the company warehouse.
Responsible for the maintenance and repair, physical and electronic security, the mail center needs, and the janitorial needs of all Cash America facilities.
Led the Disaster Preparedness Team, wrote the tenant agreement for Cash America's tenants and took initial contracts and modified them for the legal team to examine and refine.
Developed a Risk Management program for field operations.
Managed 21 direct personnel reports and 3 indirect personnel reports.
Ability to work cross-functionally with construction, operations, financial, and legal departments within Cash America.
Experience
7-10 Years
Level
Management
Education
Bachelors
Director of Facility Operations Resume
Objective : Highly motivated professional with extensive years providing a wide spectrum of corporate real estate services with a multidisciplinary background in Facility, Project Management, and Operations. Strategic thinker with strong analytical skills, adept in identifying critical issues and implementing effective solutions.
Skills : Customer Service, Project Management, Operations Management, Supervision Of Staff, Policy Development, Procedure Development, Communication Skills, Analysis, Program Development.
Description :
Supervised a team of 4 area lead teachers and 29 co-teachers.
Added $200 thousand in additional revenue by opening additional classroom space to state funded pre-kindergarten program Reduced facility expenses by 40% through aggressive negotiations with vendors and eliminate the use of overtime through appropriate scheduling.
Assigned appropriate team members to implement corporate Brand Marketing initiative.
The successful implementation increased enrollment and revenue establishing the facility as a million dollar location in the first year.
Managed payroll, scheduling and performance reviews to ensure staff training requirements were being completed in accordance with state and local guidelines.
Assigned appropriate team to manage building maintenance request and ensure inspection are completed in a timely manner.
Delegated classroom monitoring of curriculum and implementation to an appropriate staff member who ensured lessons were being followed in a safe manner.
Experience
2-5 Years
Level
Junior
Education
Master In Management
Director of Facility Operations Resume
Summary : Assertive, hands-on, results-focused professional with 25+ years of experience in facilities plant operations and staff management. Adept in directing construction and remodeling initiatives as well as implementing preventative and proactive maintenance, recycling, and safety programs. Skilled in coordinating the upgrade of facilities and equipment, including selecting vendors, negotiating contracts, and overseeing projects.
Directed all aspects of facility operations and support services for commercial and retail properties.
Responsible for over 550,000 square feet of commercial office and logistical property.
Provided maintenance, remodel and other related services for 130 retail stores located throughout California, Nevada, Arizona and Florida.
Negotiated, specified, and managed contractor and vendor activity.
Responsible for repairs to automated systems, conveyor maintenance, roller system, distributed electrical systems and HVAC.
Administered technical support for construction management, ongoing education, and other issues related to OSHA, Title 22 and Title 24 of the Uniform Building Code, environmental, fire, hazardous and physical safety regulations.
Managed and maintained the budget for facility operations, construction, landscaping, environmental and security services with a total operating budget in excess of 8.5 million dollars.
Experience
10+ Years
Level
Senior
Education
GED
Director of Facility Operations Resume
Headline : Responsible for working closely with the Operations Manager and corporate staff in developing program revisions, procedures, and updating guidelines.
Skills : Program Management, Facility Operations.
Description :
Full-Fledged Company Accountant.
Prepared and completed action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; determining system improvements; implementing change.
Recruited, selected, oriented, trained, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
Responsible for a $14 million budget for Maintenance & Repair and a $2 million CAPEX for the retail operations divisions.
Successfully made modifications to existing maintenance programs and saved Cash America over $4 million in maintenance and repair costs over a 2 year period.
Able to become a leading technologist in Cardiac PET.
Planned, organized and directed a variety of programs, projects and activities related to maintenance and operations functions to provide a safe and appropriate environment for staff and clients Communicated with other administrators, personnel and contractors to coordinate maintenance and operations activities and programs, resolve issues and conflicts and exchange information Developed and prepared annual budget.
Experience
5-7 Years
Level
Executive
Education
MS
Director of Facility Operations Resume
Objective : As a Director of Facility Operations, responsible for Assisting with preparation, review and oversight of operating budgets for designated region, Regularly monitoring financial progress against goals, Leding and mentoring regional staff leadership.
Skills : Leadership, Developing Skills.
Description :
Reported to the Regional President, develop and implement regional business strategy consistent with USO organizational strategy to develop and implement programs, strengthen brand awareness, and foster financial and in-kind support within assigned geographic region.
Implemented and managed short and long-term plans, programs, and practices.
Facilitated and enabled successful delivery of high-quality services and programs that are consistent and compliant with USO policies, procedures and core values.
Coordinated with and as directed by Regional President, build, develop and maintain sustainable working relationships with key US Military, private sector business partners, and where applicable, Regional.
Counciled to support development, funding, and delivery of USOs mission in the region.
Collected and reviewed region-wide performance metrics related to the delivery and quality of programs, services, equipment and events.
Directed and implemented suggested and/or required changes.
Experience
2-5 Years
Level
Junior
Education
GED
Director of Facility Operations Resume
Headline : Seeking a position as a Director of Facility Operations. Experienced includes all phases of building facilities, new acquisitions, property management, office services, and leasing.
Skills : Planning Skills, Customer Service.
Description :
Set budgets for all departments with the 3 lines of business.
Set performance goals for call center productivity and revenue forecasting to ensure ROI.
Trained staff in government and non- government billing.
Collected over 600,000 dollars in revenue preceding the 45th bill date.
Analyzed and reviewed budgetary and financial data.
Monitored and authorized expenditures in accordance with guidelines.
Consistently ranked top 6 in guest satisfaction maintenance upkeep & everything in working order, guestroom cleanliness.
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