A Donor Outreach Coordinator is typically hired to plan and implement donor outreach strategies. The job description entails connecting with people in the broader community by creating donor sponsorship agreements and cultivating relationships with individuals and businesses. A well-drafted Donor Outreach Coordinator Resume indicates the following duties – maintaining a calendar of outreach activities including community events, preparing an annual budget for community outreach activities, preparing accurate records and reports, overseeing the professional donor management system, and assisting in the organization of special events, including donor and volunteer appreciation events.
This role requires someone equipped with a strong and positive attitude and readiness, and the following skills – strong experience in a relevant field, strong knowledge of social media, basic marketing platforms, the ability to manage multiple projects at a time, and presentation skills. A bachelor’s degree in communications or marketing is preferred.
Headline : Knowledgeable and educated in the field of psychology. Proficient in Windows XP, Microsoft Word, PowerPoint, Excel, Photoshop, Outlook and Internet Explorer search engines. Excellent in providing customer service needs. Experienced in outbound customer contact/call center. Comfortable conducting presentations to individuals.
Skills : Excel, Word, Case Management, Recruiting, Community Outreach, Communications, Typing, Data Entry.
Description :
Provided excellent telephone etiquette and customer service to previous donors from the New Mexico Region.
Specialised in donor recruitment, educating donors on the need of blood, and special promotions at given times.
Assessed eligibility of donors.
Commended for maintaining and exceeding quota expectations.
Experienced in handling donor complaints.
Worked well with co-workers and staff.
Reached out to donors for blood donations to meet daily, weekly, and monthly quotas for blood donations provided by hospitals.
Experience
5-7 Years
Level
Executive
Education
B.A. In Psychology
Donor Outreach Coordinator Resume
Objective : Donor Outreach Coordinator with 5 years of experience in Developing fundraising strategies and tactics, Working with external and internal stakeholders to create content for fundraising events, Managing donor relations with donors, vendors, media, etc, Developing programs to increase donor engagement and social media usage.
Skills : Computer Literate in Microsoft Applications, Word,.
Description :
Provided urgency needed in the level of need regarding the blood supply.
Provided customer service by answering questions donors may have about donations or eligibility to donate.
Promoted events for blood drives or in center incentives.
Followed appropriate script and messaging guidelines as directed by management.
Communicated clearly and appropriately with diverse populations in a professional manner while using active listening and professional responses.
Managed the front desk of the call center which entailed taking calls on a six line phone, directing all calls to the necessary departments, setting appointments at our numerous donation centers, answering questions the donor have about the organization, their donations or rewards as well as helping to resolve issues that disgruntled donors may have.
Developed a donor pipeline strategy to support marketing efforts.
Experience
2-5 Years
Level
Junior
Education
B.A. In Psychology
Donor Outreach Coordinator Resume
Objective : Donor Outreach Coordinator with 6+ years of experience in Completing operational reporting using Microsoft Dynamics CRM, Managing a diverse donor base from all over the world by facilitating relationships between donors, vendors and employees of the organization, Expanding into new markets through charitable giving programs.
Skills : Communication Skills, Able to talk on the phone very well with people.
Description :
Consistently achieved monthly appointment and call quality goals.
Utilized Five9 automated dialer in making a high volume of outbound donor recruitment calls.
Utilized Five9 inbound interface to answer a high volume of inbound calls in a customer service capacity.
Utilized internal SOP's regarding medical conditions, medications, and travel history to determine donor eligibility.
Responded to donor email concerns in a timely manner.
Contacted previous and potential blood donors to schedule and set appointments for blood donations.
Adapted quickly to the fast-paced call center environment and monthly performance reviews from supervisors.
Experience
2-5 Years
Level
Junior
Education
Associate's
Donor Outreach Coordinator Resume
Headline : Determined and enthusiastic Donor Outreach Coordinator professional individual who has maintained quality performance by consistently delivering customer service and company regulations, Manage the fundraising budget, Managing the donor database, Compiling and analysing data on donors, events, and activities.
Called blood donors and recruiting them for another blood donation to help maintain the blood supply with hospitals.
Scheduled donor's appointments.
Assisted donors with questions.
Maintained donor's confidentiality.
Provided reminder/no show calls to donors, and donation center specific information, other duties as assigned.
Initiated new donor programs by identifying opportunities to bring donors into existing programs, such as new events, partnerships, partnerships with other groups or organizations and facilities (such as schools or hospitals) that provide food for the homeless community.
Consulted with Marketing team on new initiatives.
Experience
5-7 Years
Level
Executive
Education
High School Diploma
Donor Outreach Coordinator Resume
Headline : To find a Donor Outreach Coordinator position as an active employee involving responsibility, working with others as a team member to achieve advancement and growth for the company, Working closely with marketing, operations, finance, and legal to ensure compliance with donor laws and regulations.
Skills : Dentrix, Customer Service , Outreach Management.
Description :
Created the content for social media platforms (Facebook, Twitter and YouTube) that include messages from donors who have expressed interest in supporting the organization.
Worked closely with team members to develop content for social media platforms that includes messages from donors who have expressed interest in supporting the organisation.
Encouraged donors to engage in conversations through social media platforms while they are visiting or shopping at retail.
Maintained a database of donors for all of our programs.
Conducted outreach in social media campaigns and events.
Built relationships with donors through email & phone conversations & meetings.
Worked closely with the Marketing and Communications team to create the right message at the right time.
Experience
5-7 Years
Level
Executive
Education
Associates In Applied Science
Donor Outreach Coordinator Resume
Headline : Donor Outreach Coordinator with 8 years of experience in Identifying potential donors, donors organizations, and other relevant stakeholders, Developing a donor engagement plan to support a specific campaign or program, Supporting fundraising efforts in conjunction with internal corporate initiatives such as strategic planning, donor relations, internal advocacy programs, and internal events.
Skills : Word, Documentation, PowerPoint, Service Assistant.
Description :
Tracked donor data to ensure accuracy and consistency throughout the campaign cycle.
Built long term relationships with donors through email & phone conversations & meetings.
Emailed donor data to Marketing and Communications team to be used in future outreach efforts.
Developed internal communication strategies such as newsletters & emails.
Maintained a relationship with local organizations that are members of our network.
Developed and managed a robust donor database.
Monitored the media coverage of our products and services.
Experience
5-7 Years
Level
Executive
Education
MS
Donor Outreach Coordinator Resume
Headline : As a Donor Outreach Coordinator, responsible for Providing customer service to the customer base through the coordination of donations by the Sales & Marketing department; this includes response time for inquiries regarding donation process, Working closely with Accounting & Finance departments to manage donations from all stakeholders; this includes tracking expenses for corporate campaigns and building donor databases to help facilitate future campaigns.
Skills : Microsoft, Excel, Business Development.
Description :
Planned press events, including interviews with potential donors, press releases and videos to ensure they are accurate and informative.
Tracked all inquiries from potential donors by email or phone.
Built strong relationships with press and bloggers to ensure maximum exposure of our products and services in their publications.
Identified high quality press opportunities that will build enthusiasm for our products, services, or corporate mission.
Developed a list of potential donors who may be interested in contributing to our business development efforts. These donors should include individuals who have an affinity for our products.
Developed an overall strategy for attracting new donors.
Managed and prioritized donor requests within the department.
Experience
5-7 Years
Level
Executive
Education
MS
Donor Outreach Coordinator Resume
Objective : Donor Outreach Coordinator is responsible for Identifying new donors within your community, Organising donor events around a specific issue or cause, Leading donor events and identify key metrics, Providing a high level of customer service through effective communication of information, events, and our mission.
Skills : Identifying Skills, Social Media Management.
Description :
Managed the donor database to ensure that all donors are listed accurately and in a timely manner.
Tracked and prioritized every donor request to ensure that they are fulfilled in a timely manner.
Ensured that all project deadlines are met on time and within budget.
Determined which projects are most appropriate for any given department, service area or team member.
Ensured that projects are completed on time, within budget and on schedule.
Provided information to donors regarding the projects progress at regular intervals.
Leveraged email and social media channels to reach potential donors, donors and partners.
Experience
2-5 Years
Level
Executive
Education
GED
Donor Outreach Coordinator Resume
Objective : Donor Outreach Coordinator with 10 years of experience in Coordinating with external partners to identify potential donors, Managing multiple projects simultaneously in different areas of the organization (such as development, marketing, communications) without compromising individual areas of focus.
Skills : Outreach Coordinator, MS Office, Communication Skills.
Description :
Followed up on donor requests for information about the organization and its work.
Followed up with potential donors when they have questions about a donation or specific needs of the organization that are not addressed by the outreach program.
Assisted in planning donor events.
Qualified potential donors by conducting interviews with potential donors at an event or meeting with potential donors.
Conducted followup interviews to ensure that all questions have been answered personally by the donor.
Provided personalized, high-quality information on new products and services to donors in an easy-to-understand format.
Identified and prioritized donor segments with a high level of interest in a given product or service, based on demographic data collected by the organization's volunteer management system (VMS).
Experience
2-5 Years
Level
Executive
Education
MA
Donor Outreach Coordinator Resume
Headline : Obtain a Donor Outreach Coordinator, responsible for Developing and executing one or more dedicated donor events during a given campaign cycle that are focused on meeting donor needs in a timely manner; this includes developing multiple event formats, purchasing travel for staff members who will be traveling to meet with potential donors at various events throughout the cycle.
Skills : Product assistant, Customer Service, Team Management.
Description :
Developed plans that achieve maximum impact while minimizing cost while maximizing the number of potential donors contacted by the organization's marketing team.
Acted as an expert on new products and services to potential donors, using knowledge gained through research and experience with previous campaigns for fundraising appeals.
Researched potential donors on the date of their expected gift.
Prepared a customised presentation based on the donors interests and past donations made by him/her.
Responded to any questions or concerns from family members or potential donors.
Developed an action plan for future donor outreach activities.
Assisted in managing donor database for both company and external sources.
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