Duty Manager Resume
Summary : A career position within a reputable organization utilizing skills honed during service in the Marine Corps and Army.
Skills : MS Office Suite.
Description :
- Monitored readiness and availability of activity and lounge areas.
- Maintained standards of cleanliness for all facilities and equipment.
- Supervised volunteers during assigned shift, ensuring that quality customer service and support is provided and staffing levels are consistent with service delivery standards.
- Monitored supply inventory and replenish stock.
- Assisted with programs and events as needed.
- Responsible for center operations as needed in the absence of the Center Manager.
- Managed software cases for Premier Microsoft customers.
- Assigned these issues to software engineers with the correct skill set to handle the problem.
Experience
7-10 Years
Level
Management
Education
General Studies
Sr. Duty Manager Resume
Headline : To secure a position in the organization that offers challenge and opportunity for career development and at the same time serve the organization to the best of capabilities.
Skills : Microsoft Office, Excel, Microsoft Outlook.
Description :
- Monitored Departmental costs to ensure performance against budget.
- Recorded the details of events in Duty Manager Log Book and to take necessary actions Monitoring Front Office Staff to ensure guests receive warm attention and personal recognition.
- Informed other operating departments, notably Housekeeping of all Front Office matters that concerns them.
- Coached new employees and bring them to their maximum potential.
- Increased revenue by offering special deals to the guest.
- Dealed with all guest complaints and re insuring 100 % Guest Satisfaction.
- Answered phones as needed and ensuring 100% customer satisfaction.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Jr. Duty Manager Resume
Summary : Over seven years of flight operations, logistics and air cargo shipping. Extensive aviation education, sales, customer service, transportation, fabrication and installation experience.
Skills : Opera PMS, SMS PMS, Microsoft Office.
Description :
- Investigated complaints and addressed to all departments concerned and respond to guest with an appropriate explanation and apology.
- Oversaw the general upkeep of all areas around the hotel, as well as personal safety of guests and staff.
- Responsible in maintaining a constant, visible physical presence in public areas Coordinate with Front Office and Club Floor on VIP arrivals, walk-ins, groups and guests with special requests, relocating guests during full house situations.
- Responsible for the utilization of the grand master and emergency keys while on duty.
- Investigated all guest and employees accidents and report the circumstances to management.
- Charged during emergency until the General Manager and Resident Manager arrives.
- Directly supervised the Front Office department.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Science
Asst. Duty Manager Resume
Summary : Seeking a position with your company to better utilizes specialized skills and knowledge in a professional environment and challenging opportunities, enhancement of learning, and growth using a combination of training and experience skills.
Skills : Microsoft Office, Mac OS X, Autocad, Spss, Citrix, Sabre.
Description :
- Issued change fund to cashiers and maintained a record of movement of cash funds issued.
- Prepared bank deposits of cash receipts and made change funds for cash registers.
- Cashed personal checks, government checks, traveler's checks, and money orders for authorized patrons, assuring that proper identification is provided.
- Checked patron's name and social security number against Indebtedness List before processing the payment of personal checks.
- Ensured the use of counterfeit detector pen in accepting bills, $20 (USD), 1000 (JPY) and higher.
- Received, count, and verified money received with daily cash report for accuracy.
- Operated club POS system to ensure cash balance accuracies.
- Ensured cashiers were current on cash handling training.
Experience
7-10 Years
Level
Management
Education
AS
Associate Duty Manager Resume
Summary : To obtain a position within the company that will allow to utilize experience ethic for the betterment of the company.
Skills : Certificate in Microsoft Office, Certificate of Merit.
Description :
- Directed, oversaw and coordinated shift of airport agents of multiple contracts.
- Acted on behalf of the Operations Manager in his absence with clients and potential clients.
- Responsible to assist Operations Manager in daily staffing and development of manpower schedules.
- Addressed station attendance and performance deficiencies and administer corrective measures in accordance With Human Resources policies.
- Reviewed shift reports, analyze and review operational activity.
- Performed briefings and ensure they are communicated effectively and efficiently with staff.
- Ensured proper coverage for client accounts and monitor post start and end times.
- Liaised between airlines and local staff to ensure that all safety, security and customer service guidelines are being consistently met.
Experience
7-10 Years
Level
Management
Education
D.F.
Duty Manager/Supervisor Resume
Summary : Experienced and dedicated individual seeking a position within a progressive company that offers opportunities for personal growth, and professional development.
Skills : Windows, Mac, Linux, Firewalls, SSL-VPN, Network Storage, DSL/Cable Internet, VPN, VmWare.
Description :
- Supervised the loading, unloading, scanning of bags, and cleaning of aircraft for fourteen major international airlines in a timely manner.
- Assumed duties and responsibilities of Ramp Manager in his absence.
- Evaluated personnel, provided necessary coaching and coordinated training for over 100 employees.
- Responsible for scheduling and payroll functions.
- Ensured an efficient and effective communication system between management and workforce.
- Achieved maximum operational performance of station within budgetary constraints, while emphasing customer service, on time performance, and safety.
- Maintained close and effective business relationships with customer airline companies' management.
- Calculated weights and balances for a major airline.
Experience
10+ Years
Level
Senior
Education
Diploma
Duty Manager/Coordinator Resume
Summary : To find a stimulating and challenging career in the hospitality industry where can use excellent interpersonal management and leadership skills to make a positive contribution and confidently lead a team.
Skills : Computer Skills; Microsoft Office; Internet Savvy.
Description :
- Oversaw daily operation of the terminal and areas of responsibility.
- Greeted employees/agents, establish schedules and assignments, discipline and evaluate employees.
- Provided required, identified training and keep agents informed of changes to procedures, hours or operation.
- Played an active role in overall safety program and assure operations are performed in accordance with established safety practices.
- Maintained accurate timesheet and attendance records for payroll & distribute paychecks to employees.
- Used to motivate employees and establish rapport with airline agents.
- Demonstrated organizational, computer and people skills.
Experience
10+ Years
Level
Senior
Education
MPA In Public Administration
Duty Manager III Resume
Summary : Worked as Duty manager with reputed retail group, also have experience in working as a Technical Team Leader in a software company.
Skills : Microsoft Office, Excel, Microsoft Outlook.
Description :
- Responsible for the efficient use of resources to ensure operational performance.
- Ensured enforcement of all company and departmental procedures, including safety and security.
- Trained and developed employees in correct ramp procedures.
- Implemented methods of maximizing revenue and controlling expenses.
- Oversaw day to day ramp operations for 75 flights.
- Communicated procedural changes to Crew Chiefs and fleet service clerks and ensured compliance.
- Monitored and measured on time performance.
- Coached and counseled employees on matters regarding work performance and attendance.
Experience
7-10 Years
Level
Management
Education
Associates
Duty Manager II Resume
Summary : Responsible for everything that happens during the shift. This includes cost control, inventory control, cash control and customer relations.
Skills : MS Office Suite.
Description :
- Troubleshoot and resolve trouble tickets related to technical difficulties with hardware, software, and the network.
- Collaborated with development staff to recreate problems in the test environment.
- Verified issue resolution on the customer's behalf.
- Verified with the customer that the issue has been resolved and update the ticketing system.
- Communicated plan, progress, and issues in a timely manner.
- Actively contributed to ongoing process improvement.
- Performed other duties or special projects as assigned.
- Ability to complete multiple simultaneous projects in a timely manner.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts
Duty Manager Resume
Summary : Duty Manager is responsible for managing the daily operations of the store. This includes ensuring all duties are met, customer service, cash handling, and inventory management.
Skills : Written And Spoken German, AASIS, CAPS, SAP, Microsoft Office Works, 10-key, And Multiple Specialty Computer Programs.
Description :
- Supervised an average of 4 desk clerks in the course of their duties of checking guests into and out of the lodging facility.
- Conducted reconciliation of clerk drawers at the completion of their shift.
- Maintained the security of the front desk safe and its contents.
- Conducted the nightly computer audits of the day's activities.
- Ensured audit reports were routed to appropriate lodging management.
- Communicated with maintenance and housekeeping functions to ensure that any identified deficiencies were resolved.
- Maintained the facilities lost and found function.
Experience
7-10 Years
Level
Management
Education
BA In Accounting
Manager On Duty II Resume
Objective : Assisted students with purchasing textbooks; by working with their financial means and any aid that they receive from the school and government.
Skills : Leadership, Retail Management, Visual Merchandising, Windows, Mac.
Description :
- Responsible for sales and customer service.
- Responsible for helping customers develop exciting photographic products.
- Able to work with customers.
- Delegated more responsibilities including working with and selling high end cameras.
- Processed digital prints though our chemical printer, and preforming basic maintain on all machines.
- Noticed all of the employees looking up to me for direction.
- Promoted me to a Manager on Duty and offered me a lot more responsibilities.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Science
Assistant Manager On Duty Resume
Objective : Experienced Federal Project Manager working on multi-million dollar lease acquisition and procurement project contracts. I select the best contracts that are cost-based driven and it saves the Federal Government millions of dollars. I lead projects that are task and goal orientated by staying within the scope, timeline, and budget on 98% of my projects. Analytical problem solver that's able to be proactive on projects to avoid costly delays.
Skills : Heating And Air, Microsoft Word, Excel, Office, Cashier, Money Handling, Cleaning, Stocking, Volunteer- General Construction, CPR.
Description :
- Conducted training with staff.
- Directed and coordinated hotel staff daily.
- Responsible for maintaining the Hotel standards that have been outlined by the GM and the Standard Operating Procedures.
- Dealed with daily conflict resolution.
- Ensured guest satisfaction by empathizing and sympathizing with them to try and fix their concerns.
- Supported and communicated with every area of the hotel, "front of the house and back of the house", to ensure continuity of the hotel when upper management is gone.
- Handled revenue settlements, and the disputes of hotel charges.
Experience
2-5 Years
Level
Executive
Education
MS
Manager On Duty Resume
Summary : Worked as a manager for the past 6 years in 3 establishments. Ensured that displays are filled and the store is recovered daily per company standards. Performed cashier shift changes and cash counts as needed.
Skills : Inventory Management, Public Speaking, Coaching, Writing Music, Personnel Management, Design.
Description :
- Ensured the branch and vaults are opened and closed on a timely basis.
- Enforced dual control procedures at all times.
- Facilitated teller buys and sells to the vault.
- Balanced vaults and coin machines Audits teller drawers.
- Maintained monthly branch efficiency logs.
- Assisted new tellers with training.
- Oversaw teller duties and assists line with customer transactions during peak periods.
- Informed of pertinent changes in operational policy and procedures.
- Preparesd teller performance appraisals and disciplinary notices as required.
Experience
7-10 Years
Level
Management
Education
Finance
Airport Duty Manager Resume
Headline : As an Airport Duty Manager, Responded and managed the airport facility including the Emergency Operations Center during emergencies; coordinated support activities for routine and non-routine situations requiring the cooperation of federal, state, and local agencies. Conducted safety spot checks of all Airport facilities; responded, assessed, and fixed security issues to prevent violations and fines as related to Code.
Skills : Adaptability, Leadership, Supply Management.
Description :
- Facilitated station training needs with recurrent, ad hoc, and system training initiatives.
- Oversaw the agent/clerk requirements for offering overtime, in-station, and system transfers to support operational needs.
- Worked in connection with local Management (Customer Care and Customer Operations), Station Services, and Workforce Planning to maintain a budgeted physical headcount.
- Oversaw New hire, transfer, and termination system execution (Oracle, SHARP, Station Resources).
- Oversaw vendor partner performance and Developed, processed, and managed 3-5 main schedule bids per year.
- Oversaw all shift activities including the coordination and monitoring of all functions to ensure work is performed consistently with airport policies, procedures, and regulations, in accordance with airport standards, and to ensure the safety and security of passengers, tenants, and employees.
- Represented the City on boards, commissions, meetings., and Airport Management in all aspects of airport operations.
Experience
5-7 Years
Level
Executive
Education
Degree In Airway Science
Airport Duty Manager Resume
Objective : As an Airport Duty Manager, Represented the Airport Director and Senior Staff during emergencies; serving as the Senior Leader on duty and the Airport media spokesperson during off hours. Managed special events including film shoots, VIP, and Government Affairs escorts by notifying all stakeholders, providing consulate assistance, and coordinating activities.
Skills : Time Management, Sales, and Social Media Marketing.
Description :
- Managed and directed a shift ensuring compliance with FAA FAR Part 139 Certification requirements, the Airport Certification Manual, and FAA Advisory circulars/order guidelines.
- Acted as Vice President of Airport Operations in his/her absence and perform other related tasks as assigned or required.
- Prepared and administered performance evaluations for direct reports.
- Ensured daily compliance with TSAR 1542 security regulations and the Aviation Security Plan (AVSEC).
- Coordinated airport construction projects with authority staff, FAA, contractors, governmental agencies, and others and occasionally chairs the weekly construction meeting.
- Managed consolidated control center.
- Implemented, managed, and utilized Safety Management System and supervised shift personnel, devised and implemented operating procedures, monitored airport expenditures, and coordinated construction or renovation projects with in-house service providers or third-party contractors.
Experience
0-2 Years
Level
Entry Level
Education
Degree In Airway Science