The most sought-after skills and qualifications include – hands-on experience in processing and transporting freight packages and passenger baggage, and demonstrable abilities to lift heavy weights, high level of physical abilities to process aircraft cargo and passenger baggage. A high school diploma or GED is commonly seen on most of the resumes.
Summary : Seeking for growth within an organization to fully utilize customer service experience and problem-solving skills their highest potential and afford continuing new challenges.
Skills : Microsoft Office, Sabre, Customer Service.
Description :
Ensured that the plane is properly secured, check, loading luggage, and mail into the plane at their proper terminal.
Assumed responsibility for the safety of the crew and passengers.
Made sure the plane is ready to take off and that all luggage ends up on the proper aircraft.
Improved fleet safety through the implementation of cell phone control devices, preventing texting while driving.
Collaborated with other departments, sourcing and purchasing materials and supplies for special projects.
Generated the monthly profit and loss report including reconciliation and research.
Kept track of driver hours and miles, planned routes to achieve maximum productivity in given hours.
Experience
10+ Years
Level
Senior
Education
Diploma in Arts
Fleet Service Agent Resume
Headline : Seeking to obtain a full-time work position or internship utilizing skills, education, and background in environmental sciences. Responsible for keeping pertinent records on fleet vehicles.
Skills : Microsoft Office, Logistics, Management.
Description :
Completed a post-arrival checklist when aircraft have arrived at the gate.
Ensured that all proper safety procedures are followed at all times by all agents.
Made sure that all luggage is scanned on/off the aircraft.
Made sure that all safety equipment is visible and in place at all times.
Completed a bag load sheet and passenger count for the captain.
Completed all pre-departure procedures, connect push back equipment, and communicate directly with airport operations, as well as the captain.
Cleaned work area constantly to prevent any serious injury to anyone or any damage to any equipment or aircraft.
Experience
5-7 Years
Level
Executive
Education
High School
Fleet Service Agent Resume
Headline : A reliable, dependable, professional, and courteous applicant to provide general inspection of fleet vehicles. To ensure vehicles are equipped with standard safety equipment such as fire extinguisher, fire blanket, first aid kit, etc.
Skills : PC and Microsoft program knowledge, cashier experience, customer service, email, answering phones.
Description :
Mentored for Training Department Train new hires on all policies and procedures.
Ensured that those new hires are capable of working safely and completing all duties on the employee checklist effectively.
Signed and filed paperwork that new hires have successfully completed training.
Filled in as Lead Fleet Agent Provide superior customer service to all passengers who check baggage.
Made sure that all baggage is placed in appropriate locations on the aircraft to ensure the safety of all passengers.
Ensured that flights assigned to me are not delayed.
Looked up flight information to prepare for download and upload.
Entered flight baggage totals into Sabre to finalize flight information.
Experience
5-7 Years
Level
Executive
Education
Diploma in Arts
Fleet Service Agent Resume
Objective : Seeking to obtain a challenging position with the opportunity for growth that will capitalize on 4 plus years of professional experience, enthusiasm, dedication, and the ability to ensure satisfaction to customers and the employer.
Skills : Excellent Communication Skills, Bilingual, Attention to Detail.
Description :
Loaded and unloaded baggage and cargo, marshaled aircraft to and from gates, and serviced aircraft.
Moved baggage and cargo of various weights to and from aircraft.
Drove and operated belt loaders.
Serviced aircraft at gates with ground power and air conditioning.
Towed and pushed aircraft from gates.
Serviced aircraft lavatories and water ports.
Cleaned interior of aircraft when needed.
Positioned beverage and luggage carts around the ramp area.
Experience
2-5 Years
Level
Junior
Education
BA in Arts
Fleet Service Agent Resume
Summary : An independent and resourceful individual seeking a position with strengths that include team building and organizing with the ability to develop strong working relationships.
Skills : Operation Management, Web Design, Team Building, Logistics.
Description :
Unloaded inbound freight and notified consignees on the arrival of shipments.
Obtained flight number, airplane number, and or cargo baggage from the teletyped message and recorded data on airplane flight papers.
Conducted safety training and ensured safety violations were identified.
Corrected resulting in minimal to no injuries to personnel or damages to the equipment.
Evaluated, appraised, and sublet extensively damaged units to appropriate repair facility as necessary.
Responsible for facility maintenance, authorization of accounts payable invoicing, and coordination of road repair services.
Collaborated with suppliers to provide an assessment of cost.
Experience
7-10 Years
Level
Management
Education
BA in Arts
Fleet Service Agent Resume
Objective : A motivated and dependable professional in achieving goals; readily inspire trust and confidence from staff and clients with an honest and personable approach.
Skills : Fork Truck Operation, Microsoft Word, Powerpoint, Typing, 10-key Punch.
Description :
Worked for mainline and express flight.
Parked planes at designated gates.
Hooked correct tow bar up to plane for departure.
Inspected plane for any damage after arrival.
Scanned bags and put them in the designated cart and drove bags to bag room to be loaded on a conveyor belt.
Pushed plane out with push tug at the time of departure.
Scheduled performance to enhance overall services management, significantly improving customer support and services.
Experience
2-5 Years
Level
Junior
Education
Diploma in Management
Fleet Service Agent Resume
Headline : Hard-working and customer-friendly professional in the automotive field. Although with years in the automotive and customer service field, looking to redirect critical thinking and problem-solving skill into other fields.
Skills : Microsoft Windows 8, MS Office, Critical Thinker, Problem Resolution.
Description :
Used computers for various applications, such as database management or word processing.
Answered telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
Created, maintained, and entered information into databases.
Operated office equipment, such as fax machines, copiers, or phone systems, and arrange for repairs when equipment malfunctions.
Provided services to customers, such as order placement or account information.
Conducted searches to find needed information, using such sources as the Internet.
Ensured that all shifts were properly staffed to achieve optimal on-time performance statistics.
Verified weight and balance on aircraft.
Experience
5-7 Years
Level
Executive
Education
Associate in Marketing
Fleet Service Agent Resume
Headline : Seeking to secure a challenging position where skills will be utilized to the goals and objectives of an organization. Responsible for coordinating the maintenance and service repair of the police vehicle fleet. Exercises no supervision.
Moved freight, stock, or other materials to and from storage or production areas, loading docks, delivery vehicles, ships, or containers, by hand or using other equipment.
Maintained equipment storage areas to ensure that inventory is protected.
Attached slings, hooks, or other devices to lift cargo and guide loads.
Sorted cargo before loading and unloading.
Attached identifying tags to containers or mark them with identifying information.
Maintained the safety and security of the ramp at all times.
Complied with all safety procedures and airline policies.
Ensured courteous, prompt, accurate, and careful handling of customer baggage.
Experience
5-7 Years
Level
Executive
Education
Associate in Science
Fleet Service Agent Resume
Headline : Adaptable and resourceful Fleet Service Agent, able to maintain a sense of humor under pressure. Flexible and competent with the ability to accommodate and connect with all types of people.
Skills : MS Office, Business Machines, OSC Database, Team Player.
Description :
Loaded and unloaded passenger baggage and containers of airmail, air express, and air cargo shipments for a major urban airport.
Expedited and routed movement of incoming and outgoing cargo and freight shipments.
Sorted and stacked baggage on specified carts or conveyors to ensure the proper destination is reached.
Operated mechanized equipment to transfer freight or baggage.
Used the handheld scanner to track, record, and check the weight of shipments.
Examined baggage conveyance equipment to ensure proper, safe operation.
Greeted passengers, verified tickets, and directed passengers to assigned seats.
Explained the use of safety equipment and answered passengers' questions.
Routinely answered customer questions regarding merchandise and pricing.
Experience
5-7 Years
Level
Executive
Education
High School
Fleet Service Agent Resume
Headline : A motivated experienced professional is seeking to achieve a role that matches the profile and supports sustainability to drive the company's strategic synergies
Skills : Inventory Management, Microsoft Office Programs, Customer Service, Video, and Photography Editing Software.
Description :
Responsible for the safe and efficient handling of arriving and departing aircraft within the specified time frame the aircraft is scheduled to be on the ground.
Directed aircraft into a parking spot and position ground equipment round aircraft.
Enplaned and deplaned passengers.
Communicated with aircraft via radio, tracking flight times in the computer system, and provided the flight crew with loading manifest.
Dispatched aircraft from the gate area once boarding is complete.
Sorted and loaded luggage, packages, and freight for incoming and outgoing aircraft.
Moved luggage to and from aircraft using trucks, cargo loaders, and loading conveyor systems.
Ensured that flights were loaded and unloaded in a timely fashion.
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