FOH Manager Resume Samples

Description :

1. Scheduled and directed staff in daily work assignments to maximize productivity.
2. Efficiently resolved problems or concerns to the satisfaction of all involved parties.
3. Continually monitored restaurant and took appropriate action to ensure food quality and service standards were consistently met.
4. Minimized loss and misuse of equipment through proper restaurant supervision and staff training.
5. Assigned tasks and oversaw the direction of employees to ensure compliance with food safety procedures and quality control guidelines.
6. Developed and maintained exceptional customer service standards.
7. Optimized profits by controlling food, beverage and labor costs on a daily basis.

Experience

10+ Years

Level

Senior

Education

High School

Description :

1. Trained workers in food preparation, and in service, sanitation, and safety procedures.
2. Compiled and balanced cash receipts at the end of the day or shift. Resolve customer complaints regarding food service.
3. Performed various financial activities such as cash handling, deposit preparation, and payroll.
4. Trained workers in food preparation, and in service, sanitation, and safety procedures.
5. Compile and balance cash receipts at the end of the day or shift.
6. Performed various financial activities such as cash handling, deposit preparation, and payroll.
7. Supervised and participate in kitchen and dining area cleaning activities.

Experience

2-5 Years

Level

Junior

Education

Diploma

Description :

1. Provided customers with an excellent experience.
2. Counted and order inventory with multiple vendors Work with many other employees to develop a schedule that revolves around other's needs.
3. Interviewed, hired and trained other bar staff members. Opening a restaurant from the ground up.
4. Effectively handled customer's complaints with solutions.
5. Responsible for selected seasonal menu items such as seasonal drinks.
6. Collected payments for beverages and balance cash receipts at end of shift.
7. Responsible for interviewed and hired all FOH staff >Schedules for all FOH staff >Daily restaurant operations.

Experience

7-10 Years

Level

Management

Education

Diploma

Description :

1. Interacted positively with customers. Open or close paperwork, inventory, and ordering.
2. Recognized and formally acknowledged outstanding staff performance to boost company morale and productivity.
3. Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.
4. Led and directed team members on effective methods, operations and procedures.
5. Maintained a safe working and guest environment to reduce the risk of injury and accidents.
6. Quickly identified problem situations and skillfully resolved incidents to the satisfaction of the involved parties.
7. Batched the credit cards, and made the deposits daily.

Experience

2-5 Years

Level

Junior

Education

GED

Description :

1. Ensured FOH operations ran smoothly. Close store five nights a week.
2. Assisted service staff when necessary during busy hours.
3. Ensured all guests had an impeccable experience.
4. Ensured all food leaving the kitchen met company standards.
5. Hired, Trained and Scheduled of all front of house employees Catering Coordinator, Entertainment Coordinator Bank Deposits, Payroll.
6. Managed day to day FOH operations, along with hiring, training, and scheduling responsibilities.
7. Interviewed cash handling run quality shifts Skills Used health dept certified safe serve certified.

Experience

7-10 Years

Level

Management

Education

Psychology

Description :

1. Coordinated the front-of-house and back-of-house restaurant operations.
2. Delivered superior guest service and ensure customer satisfaction.
3. Organized and supervised shifts, appraise personnel's performance and provide feedback to keep them upbeat and productive.
4. Estimated consumption, forecast requirements and maintain inventory.
5. Opened and closing duties of the outlets are completed correctly and that cleanliness and maintenance are maintained.
6. Balanced of all daily and nightly cash drawers and POS (Aloha).
7. Worked environment and lead by example as a restaurant supervisor.

Experience

5-7 Years

Level

Executive

Education

ASL Interpretation

Description :

1. Monitored restaurant, full-service white table cloth fine dining experience.
2. Opened duties included morning admin, tip share, bank deposits, change orders.
3. Closed, settling out EDC, running aloha reports, petty cash count.
4. Logged proper notes for the next day to review. Properly securing the building for a final walkthrough.
5. Monitored steps of service, assuring guest satisfaction with manager table touches.Wine bottle service for servers when needed.
6. Assured turn the tables as efficiently as possible.
7. Monitored labor costs, assuring shifts are properly staffed.

Experience

5-7 Years

Level

Executive

Education

Culinary Arts

Description :

1. Maintained and grow business by driving sales and thinking out of the box.
2. Assisted in interviewing candidates and hiring new employees.
3. Ensured a positive guest experience and company profitability.
4. Assisted with promoting the brand on social media (Facebook, Twitter, Instagram).
5. Maintained a sanitary, safe, and efficient restaurant. Saw to the needs and well-being of customers in a fast-moving tourist area.
6. Instructed and motivated staff to ensure customer happiness.
7. Interacted and dealt with Guests on daily baize. Reviewed and submitted payroll every two weeks.

Experience

7-10 Years

Level

Management

Education

Criminal Justice

Description :

1. Played a key role in producing superior performance and consistent sales growth, profitability, customer service, quality control.
2. Boosted staff performance through improved training and accountability.
3. Hired new employees and directed staff training and development.
4. Supervised a team of over 40 servers, 8 bartenders, and 8 front door staff in addition to BOH staff.
5. Completed the ServeSafe Manager course with an accuracy score.
6. Responsible for menu designing and conception.
7. Responsible for keeping the area clean and processing cash at the end of the day.

Experience

10+ Years

Level

Senior

Education

Diploma

Description :

1. Documented workflows and executed a comprehensive training plan to restaurant staff that helped improve productivity.
2. Set pre-shift meetings with FOH managers, BOH managers, and employees in order to motivate and maintain productivity levels.
3. Managed food costs in collaboration with FOH & BOH managers.
4. Ordered and received store food supplies and equipment.
5. Properly stored food in proper storage areas. Following sanitation & safety guidelines based on restaurant guidelines.
6. Maintained good quality customer service based on restaurant guidelines.
7. Counted drawers and safe, placed money orders.

Experience

7-10 Years

Level

Management

Education

Management

Description :

1. Counted end of the month alcohol inventory. Taking responsibility for the business performance of the restaurant.
2. Analyzed and planning restaurant sales levels and profitability.
3. Organized marketing activities, such as promotional events and discount schemes.
4. Preparing reports at the end of the shift/week, including staff control, food control and sales.
5. Created and executing plans for department sales, profit, and staff development.
6. Set budgets and/or agreeing with them with senior management.
7. Coordinated the entire operation of the restaurant during scheduled shifts.

Experience

5-7 Years

Level

Executive

Education

Culinary Arts