Health Benefits Coordinator Resume Samples

A Health Benefits Coordinator is responsible for administering employee benefits programs, such as health insurance, pension funds, for an organization. The job description and duties listed on the Health Benefits Coordinator Resume are – assisting employees with enrolment in benefits programs, conducting presentations and meetings and explaining benefits to employees, liaising with insurance and savings providers, answering questions or concerns from employees, keeping employee benefits records up to date, accounting the total cost to the company of various benefits options, assisting with payroll, ensuring the company’s benefits policy complies with laws and regulations, and informing employees of changes to their benefits.

Those seeking a career in this job role must be able to highlight on the resume such skills as – prior work in human resources, with benefits experience, familiarity with payroll and benefits software, excellent communication skills, strong organisational skills, and benefits experience, A degree in human resources and prior work experience in human resources is considered as the minimum requirement.

Health Benefits Coordinator Resume example

Health Benefits Coordinator Resume

Objective : To obtain a Health Benefits Coordinator position where training and experience can be gained from and utilized by the employer, allowing the opportunity for growth and advancement.

Skills : Data Entry, Microsoft Office, SAP, HIPPA Certified, Cisco Systems, AWD Systems, Customer Service, Sales.

Description :

    1. Developed and implemented a health benefits program for the company.
    2. Created and maintained payer identification, enrollment, and other administrative processes.
    3. Developed HR policies, procedures, and forms.
    4. Maintained client records.
    5. Maintained payroll records.
    6. Acted as a go to source for HR needs of clients outside of the company.
    7. Created relevant occupational health literature to support company mission statement.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Business Management


Health Benefits Coordinator Resume

Objective : Diligent, hard working, detail oriented, work well independently, compassionate, excellent communication and telephone etiquette. I enjoy working and interacting in the customer service field.

Skills : Customer Service, Training, Microsoft Office, Medical Terminology, Medical Assisting.

Description :

    1. Processed health benefits and retirement for more than 1200 State employees.
    2. Processed Retirements.
    3. Worked closely with Albany CSEA liaisons.
    4. Helped families to understand and choose the best health insurance tailored to their income and needs.
    5. Taken advantage as a family regardless of whether or not they had individual or family Health Insurance.
    6. Realized the pay scales for government employment is not as high as private enterprise, so the benefits are important and vital to State employees.
    7. Remain unbiased and maintain customer confidentiality.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Business


Health Benefits Coordinator Resume

Objective : More than 5 years successful experience in customer service and support with recognized strengths in account maintenance, problem-solving and trouble-shooting, sales staff support, and planning/implementing proactive procedures and systems to avoid problems in the first place.

Skills : Accurate, efficient, and Detail-oriented, Hard working, Work well with others as well as independently.

Description :

    1. Used a computerized system, responds to customer inquiries in a call center environment.
    2. Responded to telephone inquiries and complaints using standard scripts and procedures.
    3. Gathered information, researches/resolves inquiries and logs customer calls.
    4. Communicated appropriate options for resolution in a timely manner.
    5. Informed customers about services available and assesses customer needs.
    6. Provided functional guidance, training and assistance to lower level staff.
    7. Provided assistance, training and troubleshooting support to lower level staff.
    8. Prepared standard reports to track workload, response time and quality of input.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Associate Of Arts

Health Benefits Coordinator Resume

Summary : Motivated, team player is seeking a full-time Health Benefits Coordinator position which will use my experience, my desire to learn, and my desire to establish a career.

Skills : Medical Reception, Data Entry, Billing, Registering Patients.

Description :

    1. Received inbound calls from beneficiaries and authorized representatives to provide accurate case related information.
    2. Provided eligibility requirements and how to apply to the program for those inquiring.
    3. Assessed case eligibility previously processed to present the outcome.
    4. Used daily data entry to update the beneficiaries case information when needed.
    5. Provided referrals for the uninsured and to the insured for services not provided through their benefits.
    6. Communicated payment history and initiate refund requests.
    7. Accepted direction along with company guidelines and procedures from management and apply it to my daily functions effectively.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Health Benefits Coordinator Resume

Headline : More than 10 years successful experience in Customer Care with recognized strengths, team participation, problem-solving and trouble-shooting, support. Possess solid computer skills.

Skills : Familiarity with benefits and payroll software.

Description :

    1. Assisted potential and current members fill out their applications for NJFamilycare which its the New Jersey publicly funded health insurance company- Includes CHIP, Medicaid and Medicaid expansion populations.
    2. Coordinated member health plans, and would also help with the selection of primary care doctors.
    3. Consisted in providing individuals with information about their current eligibility and requirements to become eligible for the program in Spanish and English in a timely manner.
    4. Started a new contract named Highmark which handle commercial health insurance.
    5. Handled claims, payments, enrollments, select pcp, explain members of their benefits, assist them with the federal market place.
    6. Provided excellent Customer service while Assisting people at their tables in a fast, but professional establishment.
    7. Taken orders, manage cash and credit cards.
    8. Had a positive and professional attitude towards every situation.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA In Criminal Justice

Health Benefits Coordinator Resume

Summary : Health Benefits Coordinator is responsible for establishing and maintaining a health benefits program for the organization. This includes developing and implementing an employee benefit plan, as well as providing administrative support.

Skills : Interpersonal skills, Communication skills.

Description :

    1. Received inbound calls from beneficiaries and authorized representatives to provide accurate case related information.
    2. Provided eligibility requirements and how to apply to the program for those inquiring.
    3. Assessed case eligibility previously processed to present the outcome.
    4. Used daily data entry to update the beneficiaries case information when needed.
    5. Provided referrals for the uninsured and to the insured for services not provided through their benefits.
    6. Communicated payment history and initiate refund requests.
    7. Accepted direction along with company guidelines and procedures from management and apply it to daily functions effectively.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Health Benefits Coordinator Resume

Summary : Innovative team oriented professional seeking career opportunity that allows me to utilize personal experiences to interact with other individuals and to provide quality customer care. A self starter and team player who demonstrates strong organization, time management, prioritize and follow through skills.

Skills : Boiler Licences, A keen eye for detail.

Description :

    1. Addressed member inquiries, questions and concerns in all areas including enrollment, claims, benefit interpretation, and referrals/authorizations for medical care.
    2. Responsible for receiving, responding to, and directing member phone calls.
    3. Provided available information upon request and escalates issues as appropriate.
    4. Maintained confidentiality per HIPAA guidelines.
    5. Responsible for Billing questions, EOB, update account information and send updates for geography review.
    6. Developed benefit programs to improve employee retention, retention rates, and productivity.
    7. Developed new benefits to meet industry standards and needs within a specified time period.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Computer Science

Health Benefits Coordinator Resume

Objective : Health Benefits Coordinator is responsible for creating, maintaining, and improving the health benefits benefits provided by the company.

Skills : Customer Service, Management.

Description :

    1. Assisted active, inactive and retired participants in maintaining and selecting process of their health insurance, life insurance, 401k and pension accounts.
    2. Provided technical support to secure participants account information and allow authorize users to access on-line and intranet internal accounts.
    3. Verified and approved specific documentation needed in order to qualify eligible dependents for multiple accounts build up.
    4. Performed follow up calls to assist participants with complex request in order to assure a satisfying and pleasant resolution.
    5. Facilitated billing and payments setup process to ensure all transactions are accurate and on time.
    6. Advanced to the specialized ongoing and premier client team.
    7. Multi-client and death call reporting specialist.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Electronic Engineer

Health Benefits Coordinator Resume

Headline : Seeking a challenging Health Benefits Coordinator position in a high energy, fast paced organization that will allow me to utilize my strong communication, organized and customer service skills.

Skills : Advanced knowledge of standard computer and office software.

Description :

    1. Managed an assigned caseload Provide high quality customer service Organize and maintain case files Create case files on clients Evaluate the eligibility by obtaining information from clients via mail or phone.
    2. Followed up and monitor the missing information for eligibility determination.
    3. Performed all necessary transactions to process the application to completion.
    4. Maintained accurate and detailed data on case status and requirements.
    5. Informed clients of case progress and status on a daily basis.
    6. Demonstrated a commitment to accuracy and quality while meeting goals or deadlines.
    7. Updated data on a daily basis Handle a high level of responsibility Maintain all up-dates to the NJ Family care rules and guidelines.
    8. Assisted supervisor with helping other EHBC with there questions.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
BA In Criminal Justice

Health Benefits Coordinator Resume

Summary : To obtain a position in a progressive organization that will utilize my skills to advance both my personal and professional goals.

Skills : Customer Service, Communication, Leadership, Team Work.

Description :

    1. Answered routine as well as complex inquiries with regards to NJFC insurance.
    2. Handled HMO enrollments and queries.
    3. Processed applications to completion.
    4. Determined eligibility for healthcare benefits for families in the state of New Jersey.
    5. Processed applications for health care benefits.
    6. Answered phone calls and make outbound phone calls to applicants.
    7. Processed the highest amount of applications during the 8 hour time frame in the entire building.
    8. Adhered to companies policies and have up-to-date knowledge on its procedures.
    9. Revised certain procedures enhancing their efficiency.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Certificate