Home Preservation Specialist Resume Samples

A Home Preservation Specialist will look after vacant homes and properties that been left empty due to non-payment issues or foreclosure of bank loans. A well-drafted Home Preservation Specialist Resume mentions the following core duties and tasks – hiring workers to take care of the assigned properties; safeguarding and protecting the homes; preserving the properties and ensuring it is in proper conveyance condition; maintaining the lawns and building by removing yard wastes; conducting repairs and damage checks; replacing locks to secure the property from vandal; and boarding up the house and conducting significant rehabilitation repairs.

The most sought-after skills for the post include the following – solid knowledge and a thorough understanding of real estate concepts and processes; selling abilities; strong communication and networking skills; good customer relations skills; and professional in conflict resolutions. Most of these specialists possess a college degree in relevant disciplines and work experience.

 

Home Preservation Specialist Resume example

Home Preservation Specialist Resume

Headline : To further Home Preservation Specialist career within company by using acquired skill set, knowledge, and experience along with a firm commitment to make a difference in the lives of others.

Skills : Microsoft Office Applications, Management.

Description :

    1. Analyzes customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency.
    2. Identifies, maintains, tracks and logs requested documentation for loan modification review.
    3. Notifies customers of loan modification decision, current status, options, timelines, coordination touch points, and customer obligations through the process.
    4. Maintains applicable compliance conformity as it relates to data integrity and risk management.
    5. Handles confidential material in a professional, highly ethical manner.
    6. Answers inbound inquiries from borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure process.
    7. Interviews borrower to understand borrower's specific situation.
    8. Identifies and requests the appropriate documents required for loan modification review.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma


Sr. Home Preservation Specialist Resume

Summary : To obtain a responsible and challenging Home Preservation Specialist position, which will utilize extensive areas of study and experience. Hard-working individual with proven leadership, organizational skills and attention to detail. Seeking to apply abilities by fulfilling the mortgage underwriter role within department.

Skills : Management, Organizing.

Description :

    1. Responsible for providing single point of contact to borrowers whose loans are delinquent or at high risk for delinquency.
    2. Assists borrowers to find solutions to maintain home ownership, including HAMP, proprietary modifications, re-payment plans, etc.
    3. Interviews borrowers to understand their specific situation; identify and request the appropriate documents required for loan modification review.
    4. Analyzes the customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency.
    5. Ensures necessary information and complete packages are received in a timely manner.
    6. Answers inbound inquiries from borrowers regarding the status of the loss mitigation, loan modification, short sale and foreclosure process.
    7. Identifies, maintains, tracks and logs requested documentation for loan modification review.
    8. Places outbound calls to notify borrowers when additional loan document information is required or to follow up on loan docs.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Business


Jr. Home Preservation Specialist Resume

Objective : Pursue the role as a Home Preservation Specialist where can utilize 15 years of experience with direct customer contact, servicing, financial services, as well as years. Highlighted Experience 10+ years experience with Home Preservation Specialist environment, collections and retention and liquidation workouts.

Skills : Microsoft Office, Management.

Description :

    1. Served as the single point of contact for customers during their review process for workout options and applying for modifications.
    2. Worked in direct contact with customers either in person, traveling to NACA/CHA events, by phone, letter or email.
    3. Worked with the following investors FNMA, Freddie, FHA, Banking Private and VA.
    4. Assisted the customer in putting together their packages to submit to underwriting for the review process.
    5. Ensured that the customer had all required documents and information needed for the review process.
    6. Analyzed the customer's financial situation.
    7. Ensured necessary information and complete packages are received in a timely manner.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate

Home Preservation Specialist I Resume

Objective : Results oriented and driven professional, able to utilize financial expertise, and management abilities to contribute significant value to an organization. Able to establish and maintain strategic business relationships through the utilization verbal and written communication skills; communicates well with clients, colleagues and all levels of management.

Skills : Microsoft Office, Management.

Description :

    1. Works on account with borrowers trying to retain the homes.
    2. Makes outbound calls to obtain information on current financial situation.
    3. Runs credit reports and discuss all items.
    4. Receives calls for file setup and status.
    5. Documents account with all relevant information.
    6. Runs reporting; create reports to increase efficiency and motive team.
    7. Coaches team members on deficiencies in work habits.
    8. Assists with team members that are behind on tasks to ensure no outstanding work greater than 1 day.
    9. Audits rework to find out why and if it was preventable, disputable, and coach team based on findings and send report to manger.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate

Home Preservation Specialist II Resume

Headline : Obtaining Home Preservation Specialist employment where can utilize talents, experience and assets to advance and make a lifetime commitment within an established organization.

Skills : Customer Services, Call Center.

Description :

    1. Receives and reviews incoming new loan applications for completeness.
    2. Reviews all applications for appropriate supporting suitability and replacement documentation.
    3. Assists in delivery of standard product offers across our client base.
    4. Meets the service level agreement (SLA) timelines.
    5. Requests and reviews all underwriting requirements, credit reports, court documents, proof of income, insurance documents and/or financial underwriting requirements.
    6. Reviews all applications for appropriate supporting suitability and replacement documentation.
    7. Takes initiative to proactively push cases through the underwriting process and reducing cycle time from application to issue and delivery.
    8. Responds quickly and accurately to all interested parties (agents, wholesalers, management, etc.) by phone, email or mail regarding inquiries on pending case statuses.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Home Preservation Specialist III Resume

Summary : Looking to work in a professional environment for a growing company and have the opportunity to advance from within. dedicated team player who can be relied upon to help department as well as the company achieve its goals.

Skills : Legal Research, Negotiations, Mediation, Arbitration, Customer Service, Outstanding Sales, Drafting/Writing.

Description :

    1. Responsible for providing single point of contact to borrowers whose loans are delinquent or at high risk for delinquency.
    2. Assists borrowers to find solutions to maintain home ownership, including HAMP, proprietary modifications, re-payment plans, etc.
    3. Responsible for analyzing the customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency.
    4. Identifies, maintains, tracks, and logs requested documentation for loan modification review.
    5. Notifies customers of loan modification decision, current status, options, timelines, coordination touch points, and customer obligations through the process.
    6. Maintains applicable compliance conformity as it relates to data integrity and risk management.
    7. Handles confidential material in a professional manner.
    8. Answers inbound inquiries from borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure process.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
GED

Asst. Home Preservation Specialist Resume

Objective : Home Preservation Specialist performs duties relating to the search, recovery, processing, and evacuation of the remains of deceased. safeguard, and ensure the recovery and safe return of personal effects.

Skills : Microsoft Office, Management.

Description :

  • Searches areas for unburied dead, unmarked graves, personal effects and identification media
  • Disinters remains, record personal effects and evacuate remains and personal effects to designated points
  • Determines and records recovery locations on maps, sketches and overlays
  • Establishes and records tentative identification
  • Responsible for Inventory, safeguard, and evacuate personal effects
  • Assists in preparation, preservation, and shipment of remains
  • Conducts cash flow analysis based on income and expenses to determine affordability.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
GED

Associate Home Preservation Specialist Resume

Headline : Have accumulated 20 years of experience including customer service, quality assurance, home preservation, and escalated origination customer complaints. To enhance working capacity, professional skills, and business abilities.

Skills : Customer Service, Microsoft Office.

Description :

    1. Interviews borrowers to understand their specific situation.
    2. Identifies and requests the appropriate documents required for loan modification review.
    3. Analyzes the customer's financial situation and making recommendations on loan modifications/workout options to resolve delinquency.
    4. Ensures necessary information and complete packages are received in a timely manner.
    5. Answers inbound inquiries from borrowers regarding the status of the loss mitigation, loan modification, short sale, and foreclosure process.
    6. Identifies, maintains, track, and log requested documentation for loan modification review.
    7. Places outbound calls to notify borrowers when additional loan document information is required or to follow up on loan docs.
    8. Accesses information on multiple systems to inform borrowers of loan terms, important dates and deadlines.
    9. Notifies customers and ensure their understanding of current status, options, timelines, coordination touch points, customer obligations through the process and the loan modification decision.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Bachelor's

Lead Home Preservation Specialist Resume

Summary : Currently seeking an active Home Preservation Specialist career in the paralegal field. Over 15 years customer service experience. To obtain a position with an organization that allows for to stretch leadership, and business skills to further the performance of the organization.

Skills : MS Office, Management.

Description :

    1. Maintained accurate records of past due customer account activity.
    2. Developed highly empathetic client relationships and earned a reputation for exceeding service standard goals.
    3. Managed high call volume with tact and professionalism.
    4. Prepared reports and communication for senior management and clients.
    5. Managed customer calls effectively and efficiently in a complex, fast-paced and challenging call center environment.
    6. Organized client documentation by checking files and verifying completeness prior to review.
    7. Maintained an alert system for upcoming deadlines on incoming requests for events.
    8. Collected, maintained and updated mortgage loans.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Associates

Home Preservation Specialist Resume

Objective : Home Preservation Specialist Position Telephone and Internet Skills Experience in handling confidential paperwork Ability to take accurate phone messages and deliver promptly. Telephone Skills and Internet Skills Good Foreclosure and Loss Mitigation product knowledge Ability to manage multiple priorities and to adjust workload accordingly while under pressure.

Skills : Management, Organizing.

Description :

    1. Answers inbound inquiries from borrowers regarding status of the loss mitigation, loan modification, short sale and foreclosure process.
    2. Interviews borrower to understand borrowers specific situation; identify and request the appropriate documents required for loan modification review.
    3. Accesses information on multiple systems to inform borrowers of loan terms, important dates and deadlines.
    4. Communicates and coordinates with multiple Servicing departments (both internal and external to WF) informing the borrower of current status, options, next steps; remain as the single point of contact to borrower throughout the loss mitigation, loan modification, and foreclosure process.
    5. Ensures necessary information and complete packages are received in a timely manner, maintained, tracked, and logged in multiple systems.
    6. Places outbound calls to notify borrowers when additional loan document information is required; follow up on loan docs.
    7. Notifies and informs borrowers of decisions as they are made.
    8. Works with borrower to set up work out payment plans.
Years of Experience
Experience
0-2 Years
Experience Level
Level
Entry Level
Education
Education
Certificate