A Hospitality Specialist will oversee, and monitor the day-to-day operations of various facilities such as lodges, restaurants, and other areas that provide hospitality to customers. The job description entails coordinating activities and formulating strategies to help people to the fullest. Common responsibilities seen on the Hospitality Specialist Resume include the following – hiring qualified personnel, supervising and evaluating staff, ensuring supplies and equipment are adequate; handling customer complaints; assisting in pricing products and services; ensuring all records are handled properly and preparing reports.
Apart from proven work experience, hiring employers also want such skills as – hands-on experience in customer service or sales; solid understanding of hospitality procedures and best practices; knowledge of quality standards; and proficiency in relevant software. Formal education is not mandatory; however, successful resumes denote a degree in the field of hospitality management and prior training.
Objective : Hard-working, dependable Customer Service Specialist with vocational training in Hospitality/Hotel & Lodging. Reliable and a strong team member with the ability to work individually. Motivated and capable of working under pressure in a busy environment, providing excellent customer service. Strong verbal and written communication skills, with the ability to work with diverse groups of people.
Skills : OSHA 10-Occupational Safety & Health Administration, START Certification-, Task And Results Training.
Description :
Provides customers with exceptional customer service and satisfaction.
Learns techniques that lodging employees use to separate their private lives from their work lives.
Provides exceptional guest service for those with special needs.
Maintains room racks and organize guestroom status information.
Maintains various functions of the front desk computer system.
Handles guest problems or emergencies.
Establishes payment methods for guest.
Receives hands-on experience in trade by hosting dinners, interior decorating, and providing hospitality.
Experience
0-2 Years
Level
Entry Level
Education
HSD
Sr. Hospitality Specialist Resume
Summary : 14 years experience in the insurance industry Excellent communication & written skills Expertise in providing excellent customer service to clients Background of carefully & efficiently investigating situations and providing fair and satisfactory solutions Reputation for performing multiple tasks effectively & efficiently within minimal time constraints 5 years experience as new employee trainer.
Answers phones and interact with customers each day.
Works directly with management and the owners to ensure that the restaurant was prepared for the day.
Makes sure that new people were trained up and ready to deal with any confrontation or other interaction with customers.
Handles money and did gift card transactions for customers.
Cleans building floors by sweeping, mopping, scrubbing, or vacuuming them.
Dusts furniture, walls, machines, and equipment, clean and polish furniture and fixtures.
Cleans building floors by sweeping, mopping, scrubbing or vacuuming them.
Experience
10+ Years
Level
Senior
Education
Sociology
Jr. Hospitality Specialist Resume
Objective : Seeking an administrative Hospitality Specialist position in order to utilize abilities and strong work ethic to begin a mutually beneficial career with organization.
Skills : Advertising, Customer Service.
Description :
Resonsible for all hospitality accounts.
Responsible for all hiring as well as training of housekeepers, housemen, laundry attendants.
Directly in charge of day to day operations of all employees.
Maintains a professional working environment for both sides.
Registers and assigns rooms to guest of the hotel facility, Call to the building occupant to announce the person(s) who are visiting/delivering to the apartment.
Creates reservations per guest requests and availability.
Verifies customers’ credit and establish how the customer will pay for the accommodations.
Experience
2-5 Years
Level
Junior
Education
Associate's
Hospitality Specialist I Resume
Objective : A dedicated self starter; detailed-orientated and quick learner. Versatile and exceptional skill set with: management and customer/patient service. Strong interpersonal skills. Innovative and proficient problem solver. Passion for helping others within community.
Skills : Cash Balancing, Customer Problem Solving, Financial Services.
Description :
Reviewed and entered data for updating records with current activity.
Assisted with after care and wellness evaluation of clients after blood was donated.
Stocked and counted inventory of products that were administrated to clients during their visits.
Assisted in answering phones, transferring appropriately, and handling customer service calls, Experience using company based software, as well as Microsoft word, Excel Spreadsheet, and Outlook.
Properly evaluated and there never were any instances where a client left and felt unattended to.
Made sure every client was well looked after and evaluated was essential.
Allowed a smooth transition between the fazes of the process.
Assisted in making the overall experience for the clients very satisfactory.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Hospitality Specialist II Resume
Headline : Experienced supervisor and trainer with a management style that motivates staff productivity.Highly self motivated and independent; able to effectively coordinate tasks to accomplish projects with timeliness and creativity. Very organized and detail oriented, able to strategize and prioritize effectively to accomplish multiple tasks and stay calm under pressure.
Skills : Management, Organizing.
Description :
Greets all guests with a smile and professional conversation.
Answers guests questions about hotel amenities and provide information about local businesses or attractions that may be on interest.
Answers department telephone calls within 2 rings, using correct salutations and telephone etiquette.
Escorts guests to their assigned rooms, including transporting their luggage.
Resolves service-related problems in a timely manner.
Consistently provides professional, friendly and engaging services.
Recruits and trains new members to the guest services team.
Collaborates with maintenance and housekeeping to ensure all special requests are handled promptly.
Experience
5-7 Years
Level
Executive
Education
Diploma
Hospitality Specialist III Resume
Summary : To successfully obtain a Hospitality Specialist position within a company that allows to utilize current Customer Service, Management and Hospitality skills, while looking forward to a new, challenging and rewarding experience.
Skills : Management, Organizing.
Description :
Worked directly with refreshment vendors.
Responsible for ordering and managing pantry inventories (including milk, coffee, as well as paper and plastic products).
Assisted local Administrative Assistants with meeting logistics.
Worked directly with the on-site cafe.
Assisted with food displays and managing the cash register on an as-needed basis.
Responsible for back-up and alternate relief of receptionist.
Directed incoming calls, greeting visitors, and all other related services.
Experience
7-10 Years
Level
Management
Education
Buisness
Asst. Hospitality Specialist Resume
Objective : A challenging Hospitality Specialist position or career opportunity with growth potential, Job stability, competitive pay, benefits, in an environment where discipline and positive hardworking attitude can be utilized.
Effectively allocated labor resources to support service delivery, set priorities and manage several projects simultaneously.
Improved daily procedures and maximized customer satisfaction.
Assisted in food cooking and delivery for events.
Provided guidance for table and food setup services.
Participated in event organization and management activities.
Implemented administrative procedures for accuracy improvement.
Prepared databases for the enhancement of inventory management.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Associate Hospitality Specialist Resume
Headline : Extremely self driven and positive person that's used to working in changing face-paced environments. Accept any challenge and always done absolute best at any job been given. To adapt and have the will to gain new knowledge.
Skills : Microsoft Office, Management.
Description :
Greeted the students and guests as they arrived and directed them to the classes or events they were there to attend.
Inventoried and restocked items throughout day.
Maintained cleanliness throughout the Residence for the guests.
Answered the front and back gates with a friendly greeting and buzzed guests in.
Neatly set out and organized the catered food for the students and guest.
Took on random projects to help with the well being of the residence and guests.
Served drinks over the bar at events and answer questions about the residence and academy.
Experience
5-7 Years
Level
Executive
Education
Diploma
Lead Hospitality Specialist Resume
Summary : To gain an entry level Hospitality Specialist position with a company who has a profound reputation that is based on integrity, a dedication to excellence and committed to providing superior service and quality.
Skills : Microsoft Office, Management.
Description :
Assists in cleaning rooms and working laundry as needed.
Assigns room attendants daily work activities.
Visually inspects room attendants and laundry workers' work to ensure conformity to standards and cleanliness.
Responsible for issue supplies and equipment to room attendants.
Trains new room attendants and laundry workers.
Performs other job related activities as required.
Responsible for complying with all safety and security policies outlined by the company.
Experience
10+ Years
Level
Senior
Education
Associate's
Hospitality Specialist Resume
Summary : Currently seeking a position in an environment that offers a greater challenge, increase benefits for family, and the opportunity to help the company advance efficiently and productively.
Skills : Management, Organizing.
Description :
Provides hospitality services to patients for meal selection, tray build, tray delivery and pickup and ensures a high level of patient satisfaction with all aspects of the patient meal services.
Utilizes excellent communication skills with patients, nursing units and others.
Responsible for high standards of personal cleanliness.
Maintains accurate records for patient food service.
Assists in quality monitoring to assure excellence in patient food service.
Serves as a team player with registered dietitians, production staff, and nursing staff to anticipate and fulfill patient food service/nutritional needs.
Obtains revenues by totaling charges; issued bill; accepted payment.
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