A Human Service Specialist is the backbone of any human service organization. While specific job duties may vary based on the size and scope of the organization, the following are certain core tasks mentioned on the Human Service Specialist Resume – administering specialized programs of chemical dependency; handling program evaluation and imparting consultant activities; assisting the program manager in executing administrative tasks; analyzing program objectives and service delivery outcomes, and formulating client treatment and progress records.
Summary of skills commonly seen on resumes includes – excellent strategic planning skills; huge knowledge of human resources; solid understanding of Medicaid policies; familiarity with all functional areas of human resources; and an amazing ability to lead client-centered programs. While a degree may not be necessarily required, possessing relevant qualifications and prior work experience will be regarded as an asset.
Summary : Strong team player with over 10 years of administrative, financial, and customer service experience. Demonstrated ability to assess and address client needs and to develop strong customer relationships. Demonstrated achiever with exceptional knowledge of accounting and auditing practices and procedures. Skilled at learning new concepts quickly, working well under pressure, and communicating ideas clearly and effectively.
Skills : Management, Organizing.
Description :
Prioritized a caseload of over 200 clients and completed all case actions appropriately and in a timely manner using independent judgment.
Interacted daily with 30-50 internal and external customers, resolved client issues & complaints.
Entered documentation into an automated case management and accounting system.
Created client forms in order for information to be updated in a timely and efficient manner.
Educated clients on a variety of issues; interviewed and conducted follow-up appointments.
Served as back-up supervisor and team leader.
Interacted with clients via telephone, in person and through correspondence to effectively communicate agency actions so that they were clearly understood.
Participated in the development of the department budget in conjunction with established goals and objectives; a key role in ensuring budgetary goals were met on an annual basis.
Experience
10+ Years
Level
Senior
Education
Masters
Sr. Human Service Specialist Resume
Summary : To obtain a positive and challenging Human Service Assistant position within a professional environment providing opportunity for growth and career advancement. Demonstrated Strengths Reliable, Quick learner, Prioritizes, Attention to Detail, Communication, Commitment to Quality, Goal Oriented, Team Building, and Customer Services.
Skills : Microsoft Office, Mac OS X, Counseling, Administrative.
Description :
Conducted screenings for appropriate program services.
Reviewed applications and re-certifications.
Received clients, conduct client interviews, and determined applicant's' eligibility for expedited Food Stamps and EA/OHP.
Issued medical cards within 24 hours.
Screened forms for completeness, verifies information given by applicants, explained rules, regulations, procedures, and applicant/recipient rights and responsibilities, and issued benefits.
Identified client's needs, determined the nature of their request and provided information and referral services to other agencies, community services, and program providers.
Evaluated the application to determine which program a client may eligible for and scheduled appointment.
Documented scheduled Food Stamp appointments, and missed appointments.
Sent missed Food Stamp appointment letter as needed.
Experience
10+ Years
Level
Senior
Education
Bachelor's
Jr. Human Service Specialist Resume
Objective : Responsible for phone contact with clients, answering questions related to Self Sufficiency Program Electronic Benefits Transfer (EBT) cards. Responsible for phone contact with clients, answering questions related to Self Sufficiency Program Electronic Benefits Transfer (EBT) cards.
Serves as the primary point of contact for persons inquiring about disaster assistance by telephone.
Assists applicants by telephone and in person, determines applicant needs, and provides instructions and referrals to appropriate disaster programs, community resources, and other Federal agencies, as appropriate.
Provides information and explanations of Housing Assistance, Other Needs Assistance Grant, and other programs to applicants.
Conducts verification activities to determine eligibility of applicants for disaster assistance through direct contact with applicants, in order to gather and disseminate information.
Identifies and resolves situations which inhibit efficient and expeditious processing.
Identifies disaster related trends and makes recommendations to improve process.
Processes applicant cases, re-certifications, audits, child care reimbursements, recoups and lodging reimbursement from disaster assistance applicants.
Uses computer software (NEMIS, APP Inquiry/Update, Microsoft Outlook, Internet) to retrieve information to respond to inquiries from applicants concerning the status of disaster assistance applications.
Completes and reviews various types of forms and documents.
Experience
2-5 Years
Level
Junior
Education
Bachelor's
Human Service Specialist I Resume
Objective : To obtain a Human Service Specialist position where education, administration experience, and communication skills are utilized to benefit the community.
Skills : Microsoft Office, Customer Service, And Supervisory .
Description :
Provided customer service to those applying for food assistance.
Conducted interviews with consumers.
Provided research on consumers regarding employment, housing, property tax, and other information needed to verify income.
Completed 29 required sessions of training.
Obtained knowledge in state and federal policies & procedures for the food assistance program.
Entered information in various data base programs.
Made determinations for consumers to receive food assistance benefits.
Made determinations for consumers who did not qualify to receive benefits.
Applied policies and procedures to each consumer application.
Experience
2-5 Years
Level
Junior
Education
Master's
Human Service Specialist II Resume
Headline : Highly qualified Human Service Specialist with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and would excel in the collaborative environment on which your company prides itself.
Skills : Internet Explorer, Xerox Machine, NEMIS, Citrix PLUS, MS Outlook, Fax Machine, And Salesforce.
Description :
Served as the primary point of contact for persons inquiring about disaster assistance by telephone.
Conducted telephone interviews with disaster victims who have been affected by a declared disaster.
Assisted applicants by telephone, determined applicants needs, and provided instructions and referrals to appropriate disaster programs, community resources, and other Federal agencies, as appropriate.
Provided information and explanations of Housing Assistance, Other Needs Assistance Grant, and other programs to applicants.
Conducted verification activities to determine eligibility of applicants for disaster assistance through direct contact with applicants, in order to gather and disseminate information.
Identified and resolved situations, which inhibit efficient and expeditious processing.
Identified disaster related trends and made recommendations to improve processes.
Processed applicant cases, re-certification, audits, and recoupments and lodging reimbursement from disaster assistance applicants.
Experience
5-7 Years
Level
Executive
Education
Management
Human Service Specialist III Resume
Summary : Over 8 years of Professional services in the Human Service/Social Services Fields working directly with children, adolescents, and adults with special needs, Families - Special Cases, and over 6 years of Clinical Medical Assistant Services. Currently an Employment Specialist for adults with disabilities such as Autism and learning disabilities.
Skills : Management, Organizing.
Description :
Provides consultation and communication to culturally diverse, low income, and blended family units via home visitations, parent meetings, community outreach initiatives and classroom visits.
Monitors progress on Family Partnership goals and achievements.
Collaborates with co-workers and parents to maintain partnership environment.
Processes intake and enrollment documentation, child abuse and neglect incident reports, referral review and dissemination.
Shares relevant information affecting situational circumstances.
Maintains monthly contact with families to obtain/update health screens, establish new referrals, and maintain and provide information for program incentives and activities.
Initiates parent/guardian family partnership agreement.
Encourages and follow-up on family partnership goals.
Accesses professional resources, emergency/crisis intervention and corrective action plans to facilitate family needs.
Experience
7-10 Years
Level
Management
Education
Associates
Asst. Human Service Specialist Resume
Objective : Ten years' functional with Business Lines Underwriting, high volume Inbound Sales, Human Services and Relief Unit Managing with a consistent record of profit increase. Strengths include general customer support, sales, People Pix, interviewing, management, and internal and external reporting.
Skills : Microsoft Office Suite, Various Proprietary Computer Programs/Applications, Smart Board, Powerpoint.
Description :
Compiled information from a complex database in order to register applicants for disaster assistance.
Determined applicant's need according to the Robert T.Stafford Act.
Provided standardized referrals to appropriate disaster programs, community resources, and/or other Federal, State, and Local agencies.
Audited records and compiled applicant data from the National Emergency Management Information System (NEMIS) database.
Analyzed financial data to ensure that all federal funds are disbursed to eligible applicants only.
Identified barriers to case processing and unusual applicant requests by analyzing each application.
Approved or modified the standard of personal property and other need line items from inspection summary.
Experience
2-5 Years
Level
Junior
Education
MS
Associate Human Service Specialist Resume
Headline : To bring to your organization dedication, responsibility, and good work ethic, combined with a desire to utilize skills obtained through previous Human Service Specialist work experience.
Skills : Management, Organizing.
Description :
Reviewed applicants case files to make eligibility determinations.
Processed a variety of claims on request for assistance.
Investigated and documents finding of cases been held/locked in systems.
Resolved appeals, process inspection, rental assistances for approved.
Conducted telephone interviews order to register applicants for disaster assistance.
Provided information to applicants for various programs, State, Federal and local governments.
Researched cases information and use privacy act when discussing applications cases.
Reviewed and documented finding of case , routed to information control queue for determination resolution.
Experience
5-7 Years
Level
Executive
Education
Bachelor's
Lead Human Service Specialist Resume
Summary : Seeking full-time employment which will enable to use strong accounts tracking skills, prior work experiences, and ability to work well with multiple departments in a large corporate setting. A career where various office, organizational skills will be utilized.
Skills : Microsoft Office, Excell, Outlook.
Description :
Determines eligibility and monitor changes in households in a timely and accurate manner per federal and state guidelines to determine and affect payments of benefits, investigates questionable situations and notifies appropriate departmentsagencies of discrepancies identified, refers customers to appropriate services.
Provides a variety of services to help participants become self-sufficient, such as education, training, employment services.
Conducts Group Orientation, interviewing and assessing customers through CASES, SASSI, and other testing.
Assists customers in obtaining child care, child support, transportation, clothing, medical services, process EPA payments for clients.
Interviews customers to assess their individual needs to determine what services are needed to obtain and maintain employment and overcome barriers.
Provides intervention when necessary and modeled appropriate interactions for parents and children.
Maintains accurate records of interactions and provided written reports for DYFS caseworkers.
Contracts with parents in reference to their participation within the guidelines of the program.
Experience
10+ Years
Level
Senior
Education
Associate
Human Service Specialist Resume
Headline : Coordinate small and large group outreach presentations. Expertise in development and critiquing of resumes and cover letters. Initiate and administer resume and interviewing workshops. Perform proactive and just-in-time academic advising. Possess good verbal and written communication skills Strong leadership, organizing, managing and supporting skills. Motivated with the ability to work well with a team or individually.
Skills : Leadership, Multi-Tasking, Microsoft, Event Planning, Career Development, Training & Development, Organization, Supervision.
Description :
Provided job readiness classes for Jonesboro residents.
Planned and administered outreach presentations and workshops.
Attended trainings tailored to enhancing community enrichment projects.
Provided educational information and opportunities for Jonesboro residents.
Participated in various community enhancement programs and projects.
Formed partnerships to make successful referrals to community resources.
Visited homes of families and foster families monthly to plan and implement corrective measures and approaches to problems.
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