Inflight Supervisor Resume
Objective : As an Inflight Supervisor, responsible for Encouraging flight attendants to deliver a high-quality onboard experience to drive improvement in our Net Promoter Score (NPS).
Skills : Communication and interpersonal, leadership and management.
Description :
- Recognized flight attendants for outstanding service, teamwork, and performance.
- Assisted our flight attendants, at the Concierge Desk and resolved issues in the moment as vital.
- Exercised United's core values to provide local support and care for flight attendants during any Inflight incident.
- Oversaw the performance of the flight attendant team in line with the flight attendant collective bargaining agreement.
- Kept our flight attendant team advised by sharing corporate initiatives and changes in policy or procedures.
- Showcased the delivery of new Inflight products as determined by the Flight Experience team.
- Ensured daily company goals, policy, and procedure compliance are met.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Objective : As an Inflight Supervisor, responsible for participated in plane-side briefings and engaging with flight attendants to ensure they have the tools and resources to perform their jobs effectively, Ensuring FAs have confirmed receipt and compliance to company communications, including FAM notices and revisions.
Skills : Customer service, Conflict resolution, and problem-solving abilities.
Description :
- Coordinated with customer service and the Station Operations Center (SOC) to ensure operational success.
- Ensured safety goals are met and FAA regulatory requirements are consistently adhered to by the team.
- Developed positive relationships with team members and other work groups to achieve our common goals.
- Shared customer feedback and advance issues that may interfere with the crew's ability to deliver the prescribed service
Willingness to comply with flight attendant tattoo guidelines.
- Monitored, mentored, guided, coached, and counseled FAs in professional performance development, safety, appearance, conduct, dependability, and attendance.
- Ensured that all FA manuals, checklists, and other required publications and equipment were maintained in a current and serviceable manner.
- Performed as the Inflight Manager in that position’s absence.
Experience
0-2 Years
Level
Junior
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Summary : As an Inflight Supervisor, responsible for administering Operational Experience and Emergency Check Rides and reported results to the Flight Attendant, and Manager of Inflight when needed, Ensured FAs were in compliance with the safety, welfare, and comfort of Global X Airlines customers in accordance with FAA and company policies.
Skills : Attention to detail, and ability to ensure compliance with safety regulations.
Description :
- Assisted in recruiting new Flight Attendants.
- Performed periodic Observation flights to ensure FAs maintained duties in accordance with regulations and company policies.
- Maintained cross-departmental teamwork and communication regarding interfaced projects and duties.
- Maintained knowledge of line qualifications as a JSX Flight Attendant.
- Maintained subject matter expertise in the following areas: Company Policies and Procedures, FAM, FFAA regulations, Flight Attendant Handbook, Crewmember Handbook, GOM, and other technical data appropriate for flight operations.
- Coordinated with Inflight Management and Ops teams to maintain flight schedule support for all leaves, personal time off, and vacations.
- Suggested manual revisions to the FATP or FAM when necessary.
Experience
7-10 Years
Level
Management
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Summary : As an Inflight Supervisor, responsible for developing and implementing the FA appreciation program, Travelling as required with FA recruiting sessions, Completing other tasks as assigned by the Manager of Inflight, and discretely and effectively coaching and counseling team members.
Skills : Multilingual communication and interpersonal Skills.
Description :
- Analyzed and evaluated FA-based operation performance and implemented or recommended corrective action.
- Coordinated with crew scheduling and resolve any FA scheduling conflicts.
- Administered all performance and attendance reporting and corrective action to Flight Attendants.
- Followed up with all inflight base delays and ensured corrective action was taken to mitigate the further delay.
- Conducted compliance checks with Pursers to ensure all GlobalX standards were being adhered to.
- Assisted with Charter flights and coordinated services needed to assist crew.
- Ensured disciplinary protocols were being enforced.
Experience
10+ Years
Level
Senior
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Objective : As an Inflight Supervisor, responsible for conducted fact-finding and investigation meetings with respect to performance, reliability, and operational activities while being accountable for timely and accurate follow-up, and assisted recruitment with hiring Flight Attendants.
Skills : Planning, communication, and interpersonal skills.
Description :
- Exemplified GlobalX's safety culture, values, and mission.
- Worked with individuals and teams at all levels in the company.
- Led initiatives to achieve on-time performance goals set for their base/region.
- Executed daily, weekly, and monthly operational plans and respond to irregular operations as needed.
- Worked flexible hours and was available during evenings, weekends, and holidays to handle irregular operations and flight interruptions.
- Maintained performance and reliability reporting and corrective action for their base's Flight Attendants.
- Coached and developed flight attendants to reach and exceed expected performance levels.
Experience
2-5 Years
Level
Executive
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Headline : As an Inflight Supervisor, responsible for Working well under pressure, prioritizing projects, meeting deadlines, maintaining flexibility, Corresponding with flight attendants as directed, Providing support for flight attendants as directed,Assisting the Hub Manager, and Inflight Services in day-to-day operations and Ensuring company communication and other items are distributed to flight attendant mailboxes.
Skills : Problem-solving abilities; Attention to detail.
Description :
- Promoted safety and compliance with all regulatory and Breeze requirements.
- Demonstrated knowledge of key base and department metrics and performance indicators and the department's performance relative to them.
- Performed line evaluations as an ATS when necessary.
- Maintained accurate employment records of Flight Attendants.
- Ensured and maintained a safe environment and operation.
- Achieved performance measures and adhered to established standards in conjunction with Breeze Aviation Group Values of Safety, Kindness, Integrity, Ingenuity, and Excellence.
- Experienced and proficient in using Microsoft Office (Excel, Word, PowerPoint) professionally for training, QA, and data reporting.
Experience
5-7 Years
Level
Executive
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Objective : As an Inflight Supervisor, participated in safety assurance process groups as assigned, working independently within a team environment to work well with all levels of management and support staff, multi-tasking and adapting in a dynamic work environment, Modelling PSA core values by being an approachable and visible leader who fosters trust and respect with their team.
Skills : Attention to detail, Ability to ensure compliance with safety regulations, and Communication skills.
Description :
- Ensured the crew room was kept orderly and reported any concerns as required.
- Performed audits on various operational-related metrics, such as turn-cleans, catering, and on-time performance as directed.
- Assisted Inflight Training with training initiatives, as assigned by the manager of inflight training.
- Acted as a liaison between the flight attendants and other departments.
- Participated in flight attendant interviews as required.
- Executed safety risk management and safety assurance following Safety Management System principles.
- Promoted and communicated safety information throughout the organization.
Experience
0-2 Years
Level
Fresher
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Objective : As an Inflight Supervisor addressed and improved employee performance in the areas of customer service, safety, appearance, conduct, dependability, and attendance through actions including recognition, coaching, and verbal and/or written delivery of corrective action when necessary.
Skills : Planning, Customer Service, Leadership, and management.
Description :
- Promoted health, wellness, and safe work practices.
- Acted as a liaison between Inflight, other departments, and Station Personnel.
- Provided InFlight assistance and support for inbound and outbound flights, e.g.; Flight Attendant injuries and aircraft emergencies.
- Responded quickly and effectively to unplanned events encountered in a fast-paced Aviation environment to include handling Crew conflict, and emergency situations.
- Provided feedback to the Inflight Services Base Managers regarding employee performance and attendance.
- Tracked and followed up on delays that have been coded to Inflight to affect a positive change in key performance indicators (KPI).
- Conducted daily Concourse audits in the terminal which included; meeting crew on the aircraft on the concourse, providing recognition for Flight Attendants, ensuring FA tablets were updated and compliant, and supporting the operational needs of the Station and Crew.
Experience
0-2 Years
Level
Entry Level
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Objective : As an Inflight Supervisor, trained groups to ensure that best practices are implemented, and to provide feedback regarding the implementation and performance of new or changed policies and procedures.
Skills : Planning, Flight Attendant.
Description :
- Worked well under pressure, prioritized projects, met deadlines, and maintained flexibility.
- Coordinated multiple priorities and met deadlines. Handled interruptions and a fast-paced environment.
- Worked with confidential materials and information. Interpreted company and local policies and procedures.
- Administered collective bargaining agreement for Flight Attendants assigned to the base.
- Directed crew appreciation events at the base.
- Qualified as a Flight Attendant and retain Check Flight Attendant qualification on all aircraft types.
- Administered all performance and attendance reporting and corrective action to Flight Attendants assigned to the base.
Experience
0-2 Years
Level
Freelancer
Education
Bachelor's Degree In Hospitality
Inflight Supervisor Resume
Objective : As an Inflight Supervisor, responsible for serving as a model Flight Attendant when providing customer service to passengers, interfacing effectively with other departments and vendors on Frontiers behalf, and communicating and working effectively with all levels of management and subordinates.
Skills : Planning, Flight Attendant.
Description :
- Completed and submitted budgets and justifications as directed.
- Completed all paperwork as required by the Human Resources and Safety departments, including directing Flight Attendants to resources such as WBAT and ensuring timely submissions.
- Maintained Flight Attendant qualifications.
- Maintained and performed check FA duties.
- Determined and justified personnel, facilities, and equipment needs for these functions and be accountable for their effective utilization and cost.
- Sought opportunities to enhance Frontier’s local relationship through involvement in community affairs.
- Responsible for Conducting investigations regarding performance, complaints, or other work-related issues.
Experience
0-2 Years
Level
Fresher
Education
Bachelor's Degree In Hospitality
