An Inside Sales Manager is normally hired to oversee the operations and support the Inside Sales Representative team. A well-drafted Inside Sales Manager Resume emphasizes such duties as – managing the inside sales team, setting and tracking sales targets, making improvements to the sales administration process, coordinating team activities, reporting on sales metrics and suggesting improvements, preparing monthly reports and annual sales forecasts; generating new ideas about product features, researching on ideas to increase client engagement, ensuring compliance with finance and sales policies; and liaising with marketing and product development executives to ensure brand consistency.
Job assets for the post include – hands-on experience with CRM software and MS Excel; in-depth understanding of sales administration process, strong analytical skills, numerical skills, and excellent interpersonal skills. A Degree in sales or marketing or Business Administration is required.
Summary : Looking to expand horizons with a new organization that can truly foster success. enjoy working with people that can pick up best practices from, and learning from leaders through feedback and coaching.
Resolve customer complaints regarding sales and service.
Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
Determine price schedules and discount rates.
Monitor customer preferences to determine focus of sales efforts.
Confer with potential customers regarding equipment needs and advise customers on types of equipment to purchase.
Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
Hire, train, and evaluate personnel in sales or marketing establishments, promoting or firing workers when appropriate.
Interview and hire staff, and oversee staff training.
Experience
10+ Years
Level
Senior
Education
Sales
Inside Sales Manager Resume
Summary : To establish a long-term career in a company where I may utilize my Inside Sales Manager professional skills and knowledge to be an effective Associate Program Manager and inspiration to those around me.
Skills : Microsoft suites, Inside Sales, Customer Service, Information Security, Information Technology.
Description :
General office duties included answering phones, operation of fax machine, copy machine, postage machine and adding machine.
Responsible for assisting clients with meeting/reception and sleeping room arrangements.
Preparing documentation such as contracts, room layouts, menu choices for snack items for individual meetings and events.
Maintaining communication with established clients.
Working with all department heads (on site caterer, front desk manager, hotel manager, housekeeping manager, maintenance manager, set up crew) to ensure client satisfaction.
Leading of weekly Staff Meeting to discuss the week's events.
Assisting at Front Desk or other areas of hotel when needed.
Experience
7-10 Years
Level
Management
Education
Sales Management
Microsoft Inside Sales Manager Resume
Summary : To secure a business development position leveraging strong customer service and relationship building, Marketing the property for out of town business such as bus tours, sports groups and various organizations.
Skills : Microsoft Excel, Microsoft Office.
Description :
Responsible for day to day oversight of 6 inside sales representatives and all the operations functions of the sales office Process Purchase Orders.
Day to day contact with customers to build customer relations.
Coordinating with our logistics department to insure orders are delivered on time.
Utilized effective communication skills to monitor raw material ordering, proper manufacturing instructions and delivery requirements on special orders.
Schedule the production of our Kiln Dried After Treatment material.
Finalize and monitor all large and special order, Residential, quotes.
Provide worldwide product support and training.
Experience
7-10 Years
Level
Senior
Education
Business Administration
Inside Sales Manager (Proposal Manager) Resume
Headline : Over 10 years of Management experience including Sales, Customer Service, and Quality Control, with strong experience in Inside Sales Management and New Business Development.
Skills : Microsoft great plains.
Description :
Implemented a consultative selling approach on all inbound calls.
Conducted business to business telephone sales.
Contacted new and existing customers to discuss how their needs could be met with specific products and services.
Quoted prices, credit terms and other bid specifications.
Negotiated prices, terms of sales and service agreements.
Collaborated with other account managers to prepare and deliver performance updates and quarterly business reviews.
Wrote, proofed, and edited sales proposals and correspondence.
Monitored market conditions, product innovations and competitor activity, and adjusted account sales approach to address latest market developments.
Experience
5-7 Years
Level
Executive
Education
BA
Regional HR Manager/Inside Sales Manager Resume
Summary : Inside Sales Manager with 12+ years experience seeking a challenging position with advancement opportunities utilizing my organizational, multi-tasking, and problem-solving skills.
Skills : Tableau Data & Analytics, MS Project and Project Server, Microsoft Office Suite including Visio.
Description :
Directed and manage all aspects of Customer Service and Inside Sales department consisting of 8 employees as well as funnel information between Customer service and the outside sales staff concerning customer needs and new opportunities.
Directly interact with all customers either in person, on phone, or via email.
Held my team accountable for order management with emphasis to on-time delivery.
Vendor management and pricing negotiations.
Managed company general email and customer specific websites.
Managed one of the company branches and retail store.
the company ISO management review team concerning policies and procedures and participated in customer and vendor ISO audits to ensure compliance.
Recommended product using customer prints and specifications.
Experience
10+ Years
Level
Senior
Education
Sales
Inside Sales/ Inside Sales Manager Resume
Summary : Highly qualified Inside Sales Manager with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects.
Responsible for managing the daily operations of Inside Sales, Order Entry and Shipping departments.
Created an electronic incoming quote database system to assist in quote tracking which included, date received, region, contact information, date completed, turnaround time, won or lost, and reason(s) lost if applicable.
Increased quote cycle time from 4 day turn around to 2.5 day turn around.
Increased Customer Satisfaction for Inside Sales department due to quote cycle time by 15%.
Established targets for number of quotes completed per day by each sales person; monitored bi-weekly and coached as required to assist the sales person meet their target.
Created a database to track positive and negative customer feedback regarding sales to improve customer service and insides sales product knowledge.
Held one on one and group meetings to help motivate and discuss positive or negative customer feedback to improve customer service and sales.
Objective : A versatile leader with extensive experience in Managing, Training Development, and Inside Sales. The ability to innovate and motivate has been one of the important assets, this includes expertise in guiding people & processes utilizing a variety of methodologies.
Skills : Microsoft Office.
Description :
Responsible for five inside sales associates including hiring, annual reviews, and resolution of all employee, customer and supplier issues.
Review of inventory turns and identification of cost reduction opportunities.
Handled all customer, supplier warranty issues.
Point of contact for high profile construction and industrial customers.
Worked with suppliers to help establish the criterion of weekly sales training sessions.
Procedures are written for order entry to ensure continuity and increased customer satisfaction.
Developed new supplier sources to meet customer demand.
Experience
2-5 Years
Level
Executive
Education
Business
Inside Sales Manager III Resume
Summary : Fourteen years of experience leading sales organizations and multi-functional teams to exceed revenue profit goals. Proven track record of driving multi-million-dollar growth and nationwide expansion.
Direct and manage all aspects of Customer service and Inside Sales department consisting of 8 employees as well as funnel information between Customer service and the outside sales staff concerning customer needs and new opportunities.
Directly interact with all customers either in person, on phone, or via email.
Order management with an emphasis on on-time delivery.
Vendor management and pricing negotiations.
Manage all Bio care customer base and customer websites.
On company management review team concerning ISO policies and procedures Participate in customer and vendor ISO audits to ensure compliance for documentation and procedures.
Special product using customer prints and specifications.
Experience
10+ Years
Level
Senior
Education
BA
Inside Sales Manager I Resume
Headline : Seasoned, energetic professional with a proven history of motivating others to meet aggressive goals. Ability to work well with all levels of people.
Skills : Seasoned customer service skills, proficient in Microsoft Word, Excel, Power point .
Description :
Managed 15 person team that performed Account Management, Outbound and Inbound sales calls.
Increased number of calls made and all sales activity.
Worked with top resellers to ensure an excellent working relationship.
Increased sales by upselling to existing and new customers.
Implemented and enforced SalesForce usage for entering leads and using the system through the customer sales cycle.
Recruited, interviewed and hired team members.
Performed employee evaluations and designed sales incentive plans.
Experience
5-7 Years
Level
Executive
Education
Business Administration
Inside Sales Manager II Resume
Objective : Experience in construction and project management. Able to read and understand site plans and construction drawings.
Skills : Microsoft Office, SAP, CRM, NxTrend.
Description :
Managed the Customer Service/Telemarketing department to ensure the prompt and efficient handling of customer orders, special promotions, and customer complaints.
Responsible for achieving monthly sales goals.
Oversaw the development of marketing material for House accounts as well as participated in the development of marketing materials to outside brokers and customers.
Reorganized the department to more evenly distribute staff workloads and better handle call volumes.
Hired and trained additional staff to allow for the expansion of the outbound telemarketing program (House accounts).
Implemented a bonus system to reward employees for achieving sales goals.
Increased House sales by 18% by introducing a cold calling program, more effectively managing new account inquiries and re-activating non-performing accounts.
Improved the delivery of marketing materials and the number of customer contacts by increasing marketing channels (broadcast faxing, email).
Experience
2-5 Years
Level
Executive
Education
M.A
Customer Service & Inside Sales Manager Resume
Summary : A high-caliber individual with over 20 years of customer service/technical sales management experience. Demonstrated expertise in securing new sales prospects with resilience and determination.
Skills : Human Resources, Medical Billing And Coding, Risk Management,.
Description :
Manage 12 people in a call center in a business-to business service environment.
Proactively identifies and responds to issues in the department that affect teamwork and goal achievement.
Provides innovative and creative solutions in addition to leveraging peers in the problem resolution process.
Provide weekly analysis of call center statistics to team and management staff.
Selected Contributions: Implemented process to gather, analyze and evaluate call center data.
Identify key trends to improve customer satisfaction.
Developed spreadsheet for tracking and reporting of recent pet food recalls.
This data is provided to FDA monitoring/compliance agencies.
Summary : Sales and marketing strategies have proven successful over time. Learned a lot and have gained a lot of knowledge through hard work and experience.
Skills : Certified in Microsoft Office 2010-PowerPoint, Word and Excel
Description :
Maintained a 90% customer service satisfaction rating.
Contributed to repeat and referral business by using strong customer service and problem solving skills.
Washed, waxed, and buffed he exterior of vehicles.
Vaccumed car interiors to remove dirt and debris and cleaned upholstery and surfaces.
Prevented store losses using awareness, attention to detail and integrity.
Developed highly empathetic client relationships and earned a reputation for exceeding sales goals.
Cross-trained and provided back-up for other customer service representatives when needed.
Computed accurate sales prices for purchased transactions Worked as a team member performin cashier duties, product assistance, and cleaning.
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