An Internal Communications Manager is the backbone of the company’s communication systems. The job description entails taking responsibility for correspondence between employees across various departments and the company’s management. The most common work activities are listed on the Internal Communications Manager Resume as – connecting employees with the right information, keeping the organization transparent and employees engaged, developing and executing strategic internal and executive communication plans; producing employee communication, managing the communication channels, and crafting the messaging and program through agenda.
To meet the communication needs of the organization, the following skills are needed – a deep understanding of messaging, positioning, and stakeholder needs; comfortable learning new programs and embracing new technologies; and being adaptable to changing directions. A Master’s degree in communication engineering or a related field is commonly considered the best option.
Summary : For over a decade, I have been helping senior leaders get their message across in a way that's clear and meaningful to their audiences. I began my career at Rogers, Canada's largest telecom. I did communications for projects and events of all types and complexities: on the smaller end, I rolled out a new mission statement to the collections call center (with live music and Edible Arrangements).
Managed team members in a call center environment.
Assisted in developing performance appraisals.
Monitored inbound work backlogs.
Advised consumers on how to locate tax return information.
Entered client information and concerns into the database.
Executed business-marketing plan to attract potential consumers.
Developed consumer public relations campaigns and special promotions.
Experience
7-10 Years
Level
Management
Education
Bachelor Of Arts In Applied Communications
Internal Communications Manager Resume
Headline : Ambitious student who values staying current, civility, and creative communications. Artistically savvy with an interest in Social Media, Foreign Policy and Crisis Communications. Training in the performing and visual arts.
Skills : Speak Russian And Ukrainian Languages, MS Office, Adobe Photoshop, Office Equipment.
Description :
Communicated strategist and counselor for Chief Marketing Officer and communications advisor to Chief Strategy Officer.
Effectively managed strong working relationships with senior executives across the enterprise through corporate event responsibilities.
Worked collaboratively with marketing senior leadership and HR department to develop and implement organizational transformation strategies.
Supported ongoing strategic business initiatives, including voice of the employee surveys, corporate name change, rebranding campaign and consumer experience initiative.
Responsible for effective development, management and editorial stewardship of communications channels, including global marketing intranet site and e-newsletter to provide platform for leadership messaging and best practice sharing.
Leveraged strong project management skills, coordinated effective and informative town hall meetings that helped empower employees to live the corporate values and enable the business to achieve its strategic priorities.
Developed and executed robust communication strategies and channels, including print/e-media/video, face-to-face and intranet to share key information in support of organization and employee needs.
Experience
5-7 Years
Level
Executive
Education
BA In Journalism
Internal Communications Manager Resume
Objective : Demonstrated ability to lead diverse teams in the strategizing, budgeting, and execution of all aspects of marketing and communications campaigns, initiatives and projects. Proven project management skills with the ability to perform under pressure with tight, critical deadlines. Effective at establishing outstanding relationships with team members of all levels, the media, and product/service providers.
Determined strategies, messages, and tactics to support numerous special projects by providing in-house consulting to senior management, business units, and key corporate departments.
Managed a communications budget of $600,000.
Supervised a staff of four communications specialists in addition to designers, printers, and agencies.
Published bi-monthly national employee newsletter, Kountertalk, with a circulation of 18,000 and created company's first online e-newsletter for 900 corporate staff members.
Successfully wrote numerous corporate communications such as CEO letters, company brochures, brand fact sheets, executive speeches, Web copy, marketing literature, and video scripts.
Planned and developed all employee communications for the relocation of 1,300 employees into new company headquarters resulting in various communication tools for the transition into the new building, general office services information, and a grand opening celebration for 2,500 employees and guests.
Managed employee communications efforts for four major company acquisitions and mergers.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Arts In Humanities
Internal Communications Manager Resume
Summary : A corporate, internal and technical communications professional seeking to lead communications efforts for values-driven midsize and large companies. I have 20 years of experience in content development for companies in the technology, insurance, and manufacturing sectors. I enjoy bringing purpose, vision, teamwork, and effective problem-solving to the organizations I'm involved with.
Created and implemented internal communications strategy emphasizing outreach to hourly craft workers, bridging divisional silos, and promoting company culture/values (Truth, Responsibility, Evolution, Love).
Worked with company change management consultants on strategy and messaging.
Articulated the departmental vision for Human Resources; vision and language were adopted by the team.
Told Vigor's story emphasizing the humanity and brilliance of the workforce to build employee engagement and support company culture and business priorities.
Implemented launch and content strategy for a digital bulletin board system ("VigorVision") to address a gap in communication between management and craft workers, the majority of whom do not have company email or telephones.
Worked closely with CEO and executive leadership team on strategic communications (email and talking points for town-hall meetings) regarding sensitive subjects such as budget cuts and other issues of economic impact.
Served on transition teams to develop integrated communications plans for retail site employees, franchise locations, and corporate offices.
Experience
10+ Years
Level
Senior
Education
B.A. In English
Internal Communications Manager Resume
Summary : Over 4 years of office managing/assisting job experience Took care of various office needs such as ordering and stocking office, mailing, and kitchen supplies which required tracking related vendor contracts; Worked as front desk receptionist and performed various office clerical duties.
Skills : Organizational Development, Organizational Leadership, Consulting, Human Resources, Process Improvement, Blogging, Executive Management, Relationship Building.
Description :
Managed creation, approval, and distribution of communication materials and coordinated internal communication plans.
Directed special communication projects, including executive video messages, financial updates, product launches, and corporate announcements.
Maintained and wrote content for intranet site and reported usage.
Wrote materials for trade publications and managed relationships with public relations firms.
Defined innovative channels, including e-mail, video, and internal and external websites, to ensure timely distribution of information.
Partnered with key individuals on company-wide initiatives to ensure consistency in message and delivery.
Collaborated within a cross-functional team to support business goals and initiatives.
Experience
7-10 Years
Level
Management
Education
Master Of Science
Internal Communications Manager Resume
Headline : Resourceful and adaptable Marketing Communications professional with extensive experience in a variety of industries including research, social, mobile, cloud, analytics, big data, retail, and healthcare. Innovative thinker that creatively raises brand awareness to impact the bottom line both domestically and internationally using marketing tactics such as advertising, search engine optimization, events, social media, public relations, and analyst relations.
Served as a central writer, editor, and publisher for internal corporate communications.
Developed and managed strategy to ensure effective deployment of information to colleagues.
Measured effectiveness of corporate-communications activities, and recommend improvements where appropriate.
Acted as communications project manager on select internal communication and corporate projects.
Monitored progress of communications initiatives.
Motivated and coached communications team members, including Writers' Circle.
Edited the work of others, and provide guidance and direction on style and content.
Experience
5-7 Years
Level
Executive
Education
Master Of Arts In History
Internal Communications Manager Resume
Headline : Award-winning journalist and highly motivated writer and editor who is adept at concise, precise, and entertaining storytelling. Strategic, big-picture thinker who is budget-minded and cost-conscious.
Skills : Excel, PowerPoint, Interwoven TeamSite, IBM Quickr and Connections, Outlook, Lotus Notes, SharePoint, Adobe Photoshop; Exposure to DreamWeaver and HTML; Languages: beginning-level Portuguese and French.
Description :
Informed executive of the daily schedule, providing background information for meetings, special activities, and presentations.
Coordinated meetings and events, both on-site and off-site.
Coordinated travel arrangements and itineraries.
Provided diverse administrative support.
Handled and maintained sensitive and confidential information with tact, diplomacy, discretion, and judgment.
Prepared reports, spreadsheets, and presentations, which required the gathering of data from various internal and/ or external sources.
Implemented, understood, and followed communications protocol to effectively and efficiently publicize appropriate messages and information for response to critical incidents.
Experience
5-7 Years
Level
Executive
Education
Certificate In Human Resources Management
Internal Communications Manager Resume
Objective : An ambitious individual who values staying current, civility, and creative communications. Artistically savvy with an interest in Social Media, Foreign Policy, and Crisis Communications. Training in the performing and visual arts.
Skills : Digital Marketing, Marketing, Communication Skills.
Description :
Managed editor for company intranet, SunGard Central.
Measured and analyzed the effectiveness of SunGard's communications and develops plans for ongoing improvement.
Supported employee engagement and corporate citizenship efforts, including the creation of the yearly employee survey and corporate citizenship report.
Developed an engaging newsletter for internal communication.
Highlighted business unit functions, best practices, and top-performing employees; increased employee readership and aligned messaging with corporate strategy.
Created audience-specific resources, such as communication toolkits, talking points, Q&As, employee town hall content, and personal coaching designed to assist senior leadership, team leaders, and supervisors to more effectively target and deliver messages.
Collaborated with Operations, IT, Finance, HR, and other business communications functional leaders to tell a cohesive, consistent story to enterprise employee audience.
Experience
2-5 Years
Level
Executive
Education
B.S. In Business Administration
Internal Communications Manager Resume
Objective : Proactive marketing professional with a track record of demonstrated achievement seeking marketing and brand management opportunity. Commitment to reaching objectives through strategy, innovation, and creativity. Positive and enthusiastic communicator and leader.
Skills : Writing And Editing, Multitasking.
Description :
Managed internal and external communications for the region's major daily newspaper.
Oversaw all content for the company's Intranet site, edited/designed monthly employee newsletter, handled PR activities, managed all company announcements.
Initiated re-design of company Intranet site (UTNET).
Improved efficiency and ease of navigation produced a dramatic increase in site traffic and overall awareness.
Converted monthly employee newsletter (hard copy) to electronic online newsletter resulting in a cost savings of $18,000 per year.
Assumed design duties in addition to editing function.
Produced first-ever company yearbook to recognize employee achievements.
Experience
2-5 Years
Level
Executive
Education
Bachelor Of Applied Arts In Journalism
Internal Communications Manager Resume
Objective : Accomplished communications professional with more than two decades of experience spanning broadcast news writing and reporting, public relations, crisis communications, internal corporate communications, and publication management. Proven expertise involving media pitching, public speaking, executive interview coaching, and writing that includes news releases, newsletters, feature articles, speeches, and DVD scripts.
Skills : Microsoft Office Suite, Managing Skills.
Description :
Supervised content development, writing, and editing of the company's bi-monthly magazine, which reached 30,000 employees, customers, and retirees.
Created and managed the company's very first e-newsletter, which reached 3,700 employees on a weekly basis.
Oversaw the company's intranet and informational TV screens, which included writing and posting updates about various employee matters, such as benefits and volunteer opportunities.
Initially focused only on writing, editing, and managing the production of the bi-monthly magazine.
Soon realized, however, that I could serve the informational needs of employees more effectively by augmenting the magazine with a communications vehicle that could be distributed more frequently.
Devised an e-newsletter concept and gained approval from senior executives to write and disseminate a weekly e-newsletter to all company e-mail addresses.
Responded to this initiative was so favorable that a company subsidiary requested the creation of a parallel e-newsletter solely for the subsidiary's employees, which management approved.
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