Internet Cafe Manager Resume Samples

Internet Cafe Managers play a pivotal role in the Internet cafe by overseeing the daily operations. The duties vary based on the size and scope of the cafe, however, the following duties are often described on the Internet Cafe Manager Resume – managing staff, maintaining the cafe’s equipment and facility, hiring and training staff, ensuring customer satisfaction, and supervising employees to ensure efficient and effective service. Additional duties include the following – handling customer’s inquiries, and concerns, addressing issues promptly, monitoring and maintaining the cafe’s computers, networking equipment, and software. Inventory management, and ordering supplies are also part of the job description.

To excel in this role, the applicant should possess strong communication and organizational skills. Additionally, they have to be customer-focused and be able to handle challenging situations with a high level of professionalism. Being tech-savvy is useful, as the job involves troubleshooting technical issues. While formal education may vary, a high school diploma or equivalent is typically sufficient. Relevant coursework or a degree can be an asset. Prior experience in customer service or retail is often preferred. Knowledge of computer hardware and software can be beneficial.

Internet Cafe Manager Resume example

Senior Internet Cafe Manager Resume

Summary : As a Senior Internet Cafe Manager, responsible for conducting Digital Basics workshops, maintaining supplies, including printer paper, toner cartridges, marketing collateral, technical requisitions for maintenance, digital signage spare parts and equipment, and vending machine supplies related to retail communication services.

Skills : Customer Service, Technical Proficiency.

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Description :

  1. Clearly and patiently answered guest questions about retail communication services and suggested new improvements to onboard and shoreside management.
  2. Ensured proper maintenance, functionality, and availability of crew retail communication product vending machines.
  3. Ensured all intranet content was published per the established schedule and matched with the daily pattern.
  4. Regularly reviewed actual revenue against budgets and forecasts at voyage level and recommended adjustments as needed.
  5. Developed and presented creative and effective solutions for commonly received feedback in collaboration with the Customer Services Director and Cruise Advertises and promoted retail communication services using approved marketing collateral and media per.
  6. Performed minor troubleshooting on PC/wireless networks along with proficiency in Excel, Word, and other PC software applications.
  7. Assisted customers when they had trouble or questions using computer software.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
High School Diploma


Cyber Cafe Manager Resume

Summary : As an Internet Cafe Manager, responsible for providing services such as encoding, printing, downloading, and all other operations, and also keeping accurate records of logs and inventories of the shop, providing excellent customer care.

Skills : Staff Management, Problem-Solving.

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Description :

  1. Maintained cleanliness and orderliness of the place Belle Skills Training Center Co/ Claires Town Community College.
  2. Performed accounting duties: Cashbook, journals, Reconciled bank statements with the general ledger.
  3. Undertook other duties such as banking, credit control, or payroll functions.
  4. Maintained accounting databases by entering data into the computer; and processing backups.
  5. Answered telephone inquiries from students, attended to visitors and assisted other staff in the organization with their inquiries.
  6. Experienced in a management position represents an advantage, displayed a high school diploma and training in hospitality or restaurant management.
  7. Oversaw the entire running of the business, and performed all cafe duties such as photocopy, printing, lamination, spiral binding, handled core draw, and photoshop among others.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma


Internet Cafe Manager Resume

Summary : As an Internet Cafe Manager, responsible for developing and maintaining relationships with customers and suppliers through account development, maintaining a professional, organized, and safe environment for employees and patrons, and accomplishing multiple tasks within established timeframes.

Skills : Financial Management, Inventory Management.

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Description :

  1. Assisted in day-to-day Internet cafe administration. Produce charges using unlimited, completely configurable billing schemes. 
  2. Reported module is included with the Cafe Manager package, played as your Customer pays after he finishes using the PC. Charge calculated based on time spent and selected charge rate.
  3. Calculated time based on the selected charge rate. If the customer wants to spend a specific amount of time, the program will calculate the charge based on the selected charge rate.
  4. Managed the day-to-day operations of internet cafes, managed and operating internet cafes, ensuring customer satisfaction and profitability.
  5. Emerged trends and technologies in internet services and cybercafes.
  6. Utilized leadership, technical, and customer service skills to provide an efficient and enjoyable experience for clients.
  7. Oversaw the daily operations of the Internet cafe, including staff scheduling, training, and performance evaluations.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Cybercafe Manager Resume

Objective : As a Cybercafe Manager, responsible for resolving staff member conflicts, actively listening to concerns and finding appropriate middle ground, and also maximizing performance by monitoring daily activities and mentoring team members.

Skills : Decision making, Stress management.

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Description :

  1. Responsible for maintaining a detailed database of customer usage, and facilitating billing and service tracking.
  2. Responsible for collaborating with IT service providers to resolve complex technical issues and ensure the cyber cafe's smooth operation.
  3. Responsible for collaborating in the overall management of the cafe, contributing to inventory control, staff management, and cafe marketing initiatives.
  4. Responsible for executing marketing and promotional campaigns to attract new customers and retain existing ones.
  5. Responsible for assisting in the planning and execution of special events and workshops hosted at the cafe.
  6. Responsible for monitoring and analyzing business performance to identify areas of improvement and make necessary adjustments.
  7. Responsible for working on improving the cafe's online presence through social media and online reviews.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Internet Cafe Manager Resume

Headline : As an Internet Cafe Manager, responsible for communicating clearly with employees, suppliers, and stakeholders to keep everyone on the same page and working toward established business goals, controlling costs to keep the business operating within budget and increase profits.

Skills : Stakeholder, Business Operating.

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Description :

  1. Addressed problems head-on and implemented successful corrective actions.
  2. Supervised the food service operation, ensuring the standards of excellence were met. 
  3. Supervised associates and supported financial responsibilities, hired, supervised, trained, and coached associates.
  4. Planned, marketed, and executed special events/promotions in the cafe.
  5. Ensured compliance with proper sanitation and cleaning standards, operated within the budget, and identified new ways to improve the business.
  6. Managed cafe operations recruiting and training employees, assigning tasks, enforcing cleaning and safety standards, conducting meetings, maintaining inventory, and ensuring a high level of customer satisfaction. 
  7. Troubleshooted common computer and network issues, providing technical support to customers.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Internet Cafe Manager Resume

Objective : As an Internet Cafe Manager, responsible for managing the daily operations of the cyber cafe, including staff scheduling, training, and performance evaluations, ensuring the cafe was well-maintained, and clean, and that all computer systems and peripherals were in working order.

Skills : Computer System, Cafe Management.

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Description :

  1. Improved the cafe's online presence through social media and online reviews.
  2. Planned and executed special events hosted at the cafe.
  3. Managed and optimized cyber cafe operations to deliver an exceptional customer experience.
  4. Utilized leadership, technical expertise, and customer service skills to drive growth and efficiency.
  5. Tracked record in effectively managing and supervising daily cyber cafe operations.
  6. Troubleshooted computer and network issues and provided prompt technical support to customers.
  7. Customized this resume to align with your specific experiences, skills, and the requirements of the Cyber Cafe Manager position 
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Internet Cafe Manager Resume

Headline : As an Internet Cafe Manager, responsible for cultivating positive rapport with fellow employees to boost company morale and promote employee retention, establishing team priorities, maintaining schedules, and monitoring performance.

Skills : Monitoring, Team Work.

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Description :

  1. Responsible for developing detailed plans based on broad guidance and direction.
  2. Responsible for improving staffing during busy periods by creating employee schedules and monitoring call-outs.
  3. Responsible for training personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.
  4. Responsible for leveraging data and analytics to make informed decisions and drive business improvements.
  5. Responsible for recruiting, interviewing, and hiring employees and implemented a mentoring program to promote positive feedback and engagement.
  6. Responsible for streamlining and monitoring quality programs to alleviate overdue compliance activities.
  7. Responsible for identifying and communicating customer needs to supply chain capacity and quality teams.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Internet Cafe Manager Resume

Objective : As an Internet Cafe Manager, responsible for using industry expertise, customer service skills, and an analytical nature to resolve customer concerns and promote loyalty, maintaining a professional demeanor by staying calm when addressing unhappy or angry customers.

Skills : Cafe Assistant, Analytical Skills.

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Description :

  1. Proven tracked record of successfully managing and operating cyber cafes, ensuring customer satisfaction and profitability.
  2. Managed staff, maintained the cafe's functionality, and created a safe and welcoming environment for customers.
  3. Provided exceptional customer service, and addressed inquiries.
  4. Resolved technical issues, and ensured client satisfaction.
  5. Assisted with software and hardware issues, and troubleshooting network connectivity problems.
  6. Addressed inquiries and resolved technical issues promptly, planned and executed special events hosted at the cafe.
  7. Ensured the cafe was well-maintained and clean, and that all computer systems and peripherals were in working order.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Internet Cafe Manager Resume

Objective : As an Internet Cafe Manager, responsible for managing and motivating employees to be productive and engaged in work, planning and budgeting accurately to provide the business with resources needed to operate smoothly, and also improving marketing to attract new customers and promote business.

Skills : Business Management, Marketing.

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Description :

  1. Responsible for controlling resources and assets for department activities to comply with industry standards and government regulations.
  2. Responsible for launching quality assurance practices for each phase of development.
  3. Responsible for opening and closing locations and monitored shift changes to uphold successful operations strategies and maximize business success.
  4. Responsible for evaluating employee performance and conveyed constructive feedback to improve skills.
  5. Responsible for establishing performance goals for employees and providing feedback on methods for reaching those milestones.
  6. Responsible for assisting in organizing and overseeing assignments to drive operational excellence.
  7. Responsible for managing senior-level personnel working in marketing and sales capacities.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma

Internet Cafe Manager Resume

Objective : As an Assistant Internet Cafe Manager, responsible for defining clear targets and objectives communicated to other team members, reducing waste, and pursuing revenue development strategies to keep the department aligned with sales and profit targets.

Skills : Training, Evaluatational Skills.

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Description :

  1. Responsible for providing excellent customer service, addressing inquiries, and resolving technical issues promptly.
  2. Responsible for managing inventory and restocking supplies, including snacks, beverages, and office materials.
  3. Responsible for installing and updating software and security applications to protect cafe computers.
  4. Responsible for maintaining an organized database of customers and their usage, helping with billing and service tracking.
  5. Responsible for coordinating with IT service providers for more complex technical problems.
  6. Responsible for assisting in the overall management of the cafe, helping with inventory control and staff management.
  7. Responsible for coordinating marketing and promotional activities to attract more customers.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
High School Diploma