An IT Tech is responsible for checking system hardware and the wiring and also resolve technical hardware glitches that might interrupt the performance of the system. Some of the roles and responsibilities that can be seen on the IT Tech Resume are: to set up workstations, to install and configure any necessary peripheral devices, checking computer hardware, like keyboards, mouse, etc., for compatibility and functionality, installing required software, etc. IT Tech is also responsible for training users about the safe use of various devices and peripherals.
A good IT Tech generally possesses the following skills: good knowledge about hardware and software, in-depth knowledge on current hardware trends, hands-on experience with various software and hardware technologies, attention to detail, and good troubleshooting skills. The education expected for the role is at least a diploma in Computer Science or other relevant fields with several years of experience.
Summary : Senior IT Tech with 9 years of experience is seeking an assistant level position in management, production or technical environment wherein my experience and education background will be applied. The diversified, professional and cultural environment from my past experience have developed strong communication and management skills.
Skills : Fluent In Russian, Uzbek And English, Communication, Leadership, Organizational Management, Adaptive, Decision Making
Description :
Determining the users’ technical needs and providing them with the appropriate solutions.
Installing hardware, software and device drivers on standalone computers.
Managing the network configurations to ensure that all computers on a network can communicate effectively.
Testing the computers peripherals, hardware and software to ensure that they are working appropriately.
Upgrading software, patches and operating systems on a continuous basis.
Acting as a technical resource in order to assist users with resolving the computer issues.
Ensuring that all computers are secured effectively by installing and updating antivirus software.
Analyzing the network problems and managing preventative maintenance procedures.
Explaining the the role of network applications and equipment to the end users.
Maintaining documentation of technical maintenance procedures carried out.
Experience
7-10 Years
Level
Senior
Education
BA
IT Tech I Resume
Headline : A responsible and honest IT Tech with 5 years of experience in the Finance domain is seeking an employment opportunity in Computer Science related field where I can can efficiently contribute my skills and abilities for the growth of the organization and build my professional career.
Provided functional and technical support, troubleshot, diagnosed, and resolved hardware and software problems, including desktop, laptop, lan, wan, remote systems, MS virtual desktop infrastructure system and peripherals.
Expertly installed, configured, monitored and troubleshot server and PCs and related hardware on all OS platforms.
Performed diagnostic testing on PC equipment and ensured printers are up and running at all times.
Installed, configured, and set up VOIP phones, android phones and iPhones for users.
Performed active directory administration tasks such as creating new user accounts, setup permissions, and group membership, shared network resources, setup network printers.
Infrastructure, security, virtualization, recover data, image, install/update drivers, troubleshoot over the phone and documented.
Picked up tickets, updated tickets if not done, and closed tickets when problems solved.
Experience
5-7 Years
Level
Executive
Education
BS
IT Tech (Healthcare) Resume
Headline : Experienced and knowledgeable Information Technology Professional seeking to contribute experience and acquired skills. Work well independently, or in a team setting providing many facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems.
Skills : Sql Server, SQL, .NET, Programming, Crystal Reports, Microsoft Office, Troubleshooting, Linux
Description :
Desktop support in a high volume in a fast-paced hospital environment managing over 2000 devices. Pcs, mobile nursing carts, laptops, wireless AV access points, handheld devices, phones, tablets and any medical equipment attached to the network, e.g., Mobile X-ray carts, PACs, Heart lab, PYXIS CareFusion, Lab and Pharmacy equipment.
Install, troubleshoot and maintain hospital hardware and applications, local, web-based, thin client and server applications.
Remedy queue management working on multiple level priority tickets in a timely manner staying under the service level agreement remotely or on location during regular work hours or when on-call.
Traced and ran cable, worked with network team to resolve connectivity issues and added devices to the network.
Created documentation for new device installation, management, procedures and policies.
Prepared evaluations of software or hardware, and recommended improvements or upgrades.
Installed and performed minor repairs to hardware, software, or peripheral equipment, following the design or installation specifications.
Experience
5-7 Years
Level
Executive
Education
Diploma
IT Technician Resume
Summary : IT Tech professional with 8 plus years of experience in the Manufacturing domain is seeking to obtain a position which utilizes my skills in identifying, analyzing, and solving problems in technical systems, as well as my very well developed background in sales and customer service.
Skills : Active Directory, DNS, DHCP, File Services, IIS, NLB, VMWare, SSH, MySQL, PostgreSQL, ZenDesk, Unix, Windows Server 2003, Windows Desktop Python, Bash, PHP
Description :
Assigning appropriate mailbox permissions and pc troubleshooting mail flow settings for specified accounts.
Creating documentation configuration of Apple and Android cell phones.
Imaging and deployment of PCs training of new employees on use of phone.
Organizing setup of new network lines researched and recommended tablets to software installations fit the needs of distribution center team.
Computer and user account management team member in an email integration.
Adding and removing email accounts in team member in Dell lease project.
Troubleshooting network problems and coordinating preventative maintenance of the equipment.
Confering with the staff, users, and management to establish requirements for new systems or modifications.
Setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Experience
7-10 Years
Level
Management
Education
Associates
IT Tech (Healthcare) Resume
Summary : Experienced and knowledgeable Information Technology Professional seeking to contribute experience and acquired skills. Work well independently, or in a team setting providing all facets of computer support such as troubleshooting, installations, and maintenance. In-depth knowledge and understanding of numerous software packages and operating systems.
Skills : VOIP, Advanced Hardware Specialist, Problem Solver, Teamwork, Javascript, HTML, HTML 5, C++, Operating Systems-Windows/Mac/Linux, Microsoft Suite
Description :
Troubleshooting down servers, root cause analyst, preventative maintenance, maintaining data center inventory, replacing hard drives and other server related tasks.
Following the appropriate change control procedures when making system changes. Change records are submitted well in advance whenever possible and including relevant detailed information.
Monitoring the systems performance by collecting and analyzing data using a variety of tools. Recommending and/or implementing the tuning measures to optimize performance if needed.
Working effectively with co-workers and vendors to isolate and resolve system problems.
Monitoring server backups daily for trends, missed files/folders, or any discrepancies and works to resolve any problems.
Maintaining the operating system-level software to highest security and fix levels allowed by vendor's certification of application software. Systems are maintained in an audit-ready state and are upgraded tolatest stable releases.
Serving as a backup to the Storage Engineer and Computer Operators responsible for the day-to-dayoperations and monitoring of the environment.
Participating in the on-call rotation assisting in resource provisioning and troubleshooting.
Experience
10+ Years
Level
Consultant
Education
Diploma
Junior IT Tech Resume
Headline : Junior IT Tech with 3 plus years of experience is seeking to to continue my career in the field of information technology as a Network Engineer Currently working to obtain the CCNP Security certification.
Skills : Troubleshooting Network Devices. Windows 7, 8, 10, Server 2008 (R2), Server Hyper-V 2012; Citrix; VMware; VCenter; Acronis VmProtect, Backup Exec 2010; HP Backup Protect, ESXi 5.5, ESXi 6.0, Symantec, Kaspersky, ESET, SpiceWorks, SolarWinds NPM & NetFlow, Sunguide 6.0, Microsoft Office 365, SmartSensor,
Description :
Working with different vendors to troubleshoot software specific issues.
Actively keeping documentation and network maps updated in order to have a current guide to troubleshoot and fix issues as soon as possible.
Successfully conducting the network upgrades to increase performance and security.
Setting up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Maintaining the records of daily data communication transactions, problems and remedial actions taken, or installation activities.
Reading technical manuals, confering with users, conducting computer diagnostics to investigate and resolving the problems or to provide technical assistance and support.
Developing the training materials and procedures, or training users in the proper use of hardware or software.
Inspecting the equipment and reading order sheets to prepare for delivery to users.
Offering suggestions for possible upgrades and changes within the IT department.
Experience
5-7 Years
Level
Junior
Education
College
IT Technician I Resume
Headline : IT Tech with 5 plus years of experience in the Hospitality domain is seeking an IT position where superb technical skills can help increase the productivity.
Skills : XP, Vista, Windows 7, Windows 8, Windows Server [] R2. Software Applications: Microsoft Office (Word, Excel, Power Point, Access, Project), Citrix, Geovision DVR Networking: TCP/IP, LAN, DHCP, Active Directory, Cisco 500 Series Switches/access Points, SonicWALL.
Description :
Setting up new network infrastructure (mounting switches, access points, cat6 cabling from point to point).
Troubleshooting any network issues from physical connections, computer settings, and cisco switches and access points.
Responsible for maintaining and installing new cameras and Geovision DVR camera servers.
Setting up remote capabilities for Geovision Camera servers via port forwarding through Sonicwall router.
Adding new users to domain via active directory on Windows server 2012 R2.
Answering the user inquiries regarding computer software or hardware operation to resolve problems.
Supervising the 5 to 15 technical support people in migration of 5 to 50 pcs migration. Along with track serial numbers of old and new PCs, work with company technical support on any issues, checking on all PCs for completion, clean up of space, and release support.
Assisting with the installation of new hardware and software and help train employees on its use.
Coordinating the needs of in-house IT experts and remote employees, vendors and contractors.
Experience
5-7 Years
Level
Executive
Education
BS
IT Tech II Resume
Objective : IT Tech with 3 plus years of experience in Customer Service domain is looking to pursue my career and explore better opportunities in the field of information technology. I want to experience more and better myself as a born and raised techie.
Skills : Windows, Powerpoint, MS Word, Excel, Lexis Nexis, Typing 55wpm, Knowledge Of SAP, Extensive Internet Research
Description :
Deployed entire wireless systems from beginning to end and then configured them for appropriate environmental conditions (i. e. High schools with lots of kids, stadiums, concert halls).
Developed new strategies and IT procedures to increase efficiency, enhance workflow and improve customer satisfaction.
Managed the users of the system, created and deleted users as appropriate, provided access rights to applications, files, and system devices.
Provided helpdesk support and resolve problems to the satisfaction of the end user.
Established detailed instructions for specific hardware and software issues.
Provided hardware & software installation, built computers with required specs for government and private clients & organizations.
Provided technical assistance in daily system checks and performance including backups and event logs.
Diagnosed computer problems, monitored computer processing systems, installed software and performed tests on computer equipment and programs.
Worked with active directory, exchanged servers, occasional web development and testing.
Experience
2-5 Years
Level
Junior
Education
BS
IT Tech (Contract) Resume
Summary : IT Tech with 18 years of experience in the Technology domain is seeking to obtain a position as an IT Specialist in a skill oriented environment where I can maximize my skills to improve customer service and provide a secure network essential environment. I have a proven track record of computer building, server maintenance.
Working with clients to gain a better understanding of their issues, and committing myself to providing my clients with quality support. Using my knowledge and experience with computers to give attention to detail in properly troubleshooting and diagnosing problems.
Identifying, maintaining and repairing computer equipment.
Creating user accounts for Tabletrac. Performed cable installations for phone systems, computers, and surveillance. Submitting daily reports to IT manager.
Identifying and removing the computer viruses and providing major repairs in accordance with outside vendors.
Monitoring and troubleshooting LAN, installing and configuring routers and switches, and generating weekly reports.
Performing the active directory administration tasks such as creating new user accounts, setup permissions and group membership, shared network resources, setup network printers.
Picking up tickets, updating tickets if not done, and closing tickets when problem solved.
Repairing and performing the maintenance to equipment, systems, subassemblies, demark points, hardware and software.
Experience
10+ Years
Level
Consultant
Education
BS
IT Tech I Resume
Objective : IT Tech I with 5 years of experience in Healthcare domain is seeking to work in a professional environment where I can further my knowledge on the principles of Computer Technology, Systems/Networks, and Software, apply my interpersonal skills, experience and expertise, accomplish personal and company goals.
Skills : Active Directory, Windows Deployment, Office, Windows Server 2008, Windows Server 2012, Troubleshooting
Description :
Assisting the organizations IT needs. Responding to requests submitted via our support ticket system, emails, phone calls, and in-person visits.
Working on projects to help grow the organizations technology infrastructure all with being able to manage time and projects effectively.
Supporting the end-users with IT-related problems in a responsive and service oriented manner. Training the staff with IT related equipment.
Setting up, management, and maintenance of IT-related equipment including PC desktops, servers, and printers.
Troubleshooting, installing, and implementing systems as needed. Reimaging and deploying new desktops onto the domain.
Providing input and recommendations to the organization surrounding hardware and software technologies and how these technologies can assist the business being especially proactive with new technologies.
Creating document management system that breaks out the difference of a policy, guideline, form, and SOP.
Creating and teaching technical documentation for both technical and non-technical audiences across the business.
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