Loss Prevention Agent Resume Samples

A Loss Prevention Agent is hired by retail units and takes responsibility for minimizing losses due to thefts. The most successful Loss Prevention Agent Resume indicates the following duties and tasks – monitoring the store personnel, keeping an eye on shoplifters, helping in implementing security plans, training employees to detect shoplifters, measuring risk and liability, protecting the assets of the company from damage and thefts; and minimizing financial liability related to assets.

Those interested in this position should be able to denote on the resume the following skills – an investigative nature, people skills, diplomacy, a good physical condition, record keeping skills, diplomacy, knowledge of law enforcement and high level of physical fitness and endurance to tackle tough customers. Formal education beyond a high school diploma or GED is not expected, as on-the-job training would be provided.

 

Loss Prevention Agent Resume

Summary : I am seeking employment in a position with your company that will offer an opportunity for professional growth and advancement.

Skills : Windows 3.1, Windows XP, DOS, Windows 10, Windows Server 2012, Windows 7, Linux - Ubuntu.

Description :

    1. Implement or monitor processes to reduce property or financial losses.
    2. Investigate known or suspected internal theft, external theft, or vendor fraud.
    3. Collaborate with law enforcement agencies to report or investigate crimes.
    4. Conduct store audits to identify problem areas or procedural deficiencies.
    5. Direct work of contract security or other loss prevention agents within the area.
    6. Identify and report merchandise or stock shortages.
    7. Inspect buildings, equipment, or access points to determine security risks.
    8. Maintain documentation or reports on security-related incidents or investigations.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
General Education


Loss Prevention Agent Resume

Objective : I am self-motivated and provide exceptional customer service. I am familiar with programs such as Excel, Microsoft Word and Outlook. I have experience in logistics, office and retail environments. I work well independently and also have the ability to communicate and collaborate with diverse individuals.

Skills : Internal and External theft Investigations, Sales, Customer Service, Problem Solving, Public Relations.

Description :

    1. Responsible for protecting company assets from loss or damage through activities in safety training & monitoring, inventory management and property surveillance.
    2. Conducting security patrols and monitoring security and surveillance systems.
    3. Detecting and responding to external theft incidents and internal incidents.
    4. Apprehending those that have been caught stealing.
    5. Monitoring areas of visible shrink and assists in correcting deficiencies.
    6. Completing required inventories and audits at the request of the Store Manager and Loss Prevention Lead/Manager.
    7. Works with Loss Prevention Lead/Manager utilizing loss prevention physical monitoring equipment.
    8. Utilizes the Loss Prevention Information System and its reports.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Entry Level
Education
Education
Diploma


Loss Prevention Agent Resume

Headline : To obtain employment within this field that will allow me to use my skills and past experiences in a way that is mutually beneficial to both myself and future employer; and allow for future growth and advancement.

Skills : Bilingual, Computer oriented.

Description :

    1. Covertly monitor shoppers and employees via CCTV, fixed cameras, and covert cameras as well.
    2. Monitored footage from surveillance cameras, assess and maintain store safety, enforce company rules among employees, and train others in detecting theft.
    3. Would install surveillance equipment, such as security cameras maintain documentation of all loss prevention activity.
    4. Perform cash audits and deposit investigations to fully account for store cash.
    5. Advise retail establishments on development of loss-investigation procedures.
    6. Collaborate with law enforcement to investigate and solve external theft or fraud cases.
    7. Monitor and review paperwork procedures and systems to prevent error-related shortages.
    8. Investigate or interview individuals suspected of shoplifting or internal theft.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Criminal Justice

Loss Prevention Agent Resume

Objective : Eight years of experience in nuclear and medical customer service and management in military and civil government including inventory control, consumer relationships, and personnel management. Independent and motivated problem solver, able to handle high-stress situation in cross- cultural environment.

Skills : Microsoft Office.

Description :

    1. Implement or monitor processes to reduce property or financial losses.
    2. Investigate known or suspected internal theft, external theft, or vendor fraud.
    3. Collaborate with law enforcement agencies to report or investigate crimes.
    4. Conduct store audits to identify problem areas or procedural deficiencies.
    5. Identify and report merchandise or stock shortages.
    6. Inspect buildings, equipment, or access points to determine security risks.
    7. Maintain documentation or reports on security-related incidents or investigations.
    8. Monitor compliance with standard operating procedures for loss prevention, physical security, or risk management.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
BS In Communications

Loss Prevention Agent Resume

Objective : Looking for a role where, I will be able to apply my knowledge and skills and be part of a team that believes in promotion based in performance and in which experience, initiative, creative talents and commitment to excellence will have a valuable application.

Skills : Conputer Savy.

Description :

    1. Possess over 5 years of increasing responsibilities in the field of security and executive protection.
    2. Prepared written reports, interrogated crime suspects, and responded to emergencies and unsafe orsuspicious behavior.
    3. Maintained weekly, monthly, and annual reports for cash refunds, register procedure violations, associate purchases, internal and external theft, cash/audit room controls, and all on-going internal investigations.
    4. Prepared detailed police reports on cases and submitted to the district attorney's office for prosecution.
    5. Utilized closed circuit television systems during investigations.
    6. Oversaw premise security, including alarm systems, inventory control procedures, contract securitypersonnel, and surveillance systems.
    7. Advised senior management on improvements in security measures.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Loss Prevention Agent Resume

Objective : To work and grow in a professional environment where my knowledge, experience, and creativity can be put to the best use.

Skills : CPR and AED Certified, First Aid Training, Global Options, Monadnock Expendable Baton certified, Aerosol and Pepper spray trained.

Description :

    1. Focuses on loss prevention and safety execution within a store as directed by the store manager or loss prevention lead/manager.
    2. Pays close attention to associate awareness regarding shortage control as well as conducts KPI audits, assists with cycle counts, physical security and equipment functionality, Notifies supervisor of safety opportunities as well as internal dishonesty.
    3. Ensures customer care and selling are #1 priority.
    4. Monitors areas of visible shrink and assists in correcting deficiencies.
    5. Effective in monitoring internal incidents and reporting to Loss Prevention Lead/ Manager and Store Manager.
    6. Assist in reporting and following up on customer accidents and assist to maintain a safe, clean store.
    7. Completes required inventory an audits at the request of the Store Manager and Loss Prevention Lead and/ Manager.
    8. Assist in training store associates on proper safety procedures and equipment, Loss prevention and shrink control measures/ procedures.
    9. Works with Loss Prevention Lead/ Manager utilizing Loss prevention physical monitoring equipment/CCTV/DVR.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certificate

Loss Prevention Agent Resume

Summary : Extremely capable and compassionate individual with extensive experience in caregiving and customer service. Hard working, honest, able to take initiative and go beyond the expectations of the employer. Seeking a position utilizing customer service skills, clerical abilities and front desk experience to ensure the efficiency of the facility.

Skills : Microsoft Office, Bilingual, Organized, Detail Oriented, Problem Solving.

Description :

    1. Write reports or case summaries to document investigations.
    2. Obtain and analyze information on suspects, crimes, or disturbances to solve cases, to identify criminal activity.
    3. Observe and document activities of individuals to detect unlawful acts or to obtain evidence for cases, using binoculars and still or video cameras.
    4. Alert appropriate personnel to suspects' locations.
    5. Monitor industrial or commercial properties to enforce conformance to establishment rules and to protect people or property.
    6. Analyze retail data to identify current or emerging trends in theft or fraud.
    7. Verify correct use and maintenance of physical security systems, such as closed- circuit television, merchandise tags, and burglar alarms.
    8. Maintain documentation of all loss prevention activity.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
CPT

Loss Prevention Agent Resume

Headline : Enthusiastic and well-organized Assistant with solid background in data entry, schedule management and event planning. Motivated customer service specialist with over 6 years retail experience in a fast-paced, team-based environment. Customer Service Specialist excelling at customer satisfaction and retention. Pre and post-sales support specialist. Flexible and hardworking in deadline-driven environments.

Skills : Clerical, Customer Service, Leadership Development, Time Management, Microsoft Office, Phones.

Description :

    1. Conducted two security audits per month to identify potential problems related to physical security, staff safety and asset protection.
    2. Detained and interviewed shoplifters, resulting in a higher rate of cash and merchandise recovery.
    3. Worked with store management to implement company safety programs and awareness, reducing workers' compensation costs.
    4. Analyzed and investigated all incidents alongside functional management and security supervisors.
    5. Identified fraudulent transactions and accounts, resulting in 35 prosecutions.
    6. Processed both internal and external case sheets.
    7. Maintain the general safety of customers, employees and the store.
    8. Perform monitoring and surveillance activities on sales floor.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Diploma

Loss prevention Agent Resume

Summary : Experienced customer service professional with extensive experience in loss prevention, management and customer service. Demonstrated skill in improving store operations, increasing sales and reducing costs. Ready to contribute considerable strengths in loss prevention, focusing on safety and security management, as well as asset recovery.

Skills : Microsoft Office, Microsoft Word, Microsoft Excel, Microsoft Powerpoint, Customer Service, Phone Etiquette, Work Well Under Pressure, Fast Learner, Team Oriented, Loss Prevention, Cashiering, Computer Literate.

Description :

    1. Apprehended shoplifters using specific guidelines outlined by GAP corporation.
    2. Reported all incidents, accidents and medical emergencies to law enforcement.
    3. Interviewed, questioned and conducted undercover surveillance operations.
    4. Conducted investigations regarding suspected incidents of external fraud, employee theft and embezzlement.
    5. Facilitated training to employees regarding shoplifter behaviors and recovery statements.
    6. Addressed customer inquiries and resolved complaints.
    7. Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
    8. Facilitated monthly and quarterly physical inventory counts.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Executive
Education
Education
Secuirty

Sales / Loss Prevention Agent Resume

Objective : Looking for a challenging position with a growth-oriented company in the retail sales that offers challenging responsibilities in which academic training, work experience, and a commitment to excellence will have valuable application and the potential for advancement in related customer service area.

Skills : Customer Service, Management, Reporting, CCTV, Security, Asset Management.

Description :

    1. Monitor CCTV and in store activity of customers as well as the employees.
    2. Managed and maintained all of the companies assets within my home store.
    3. Greete customers and directed them to the appropriate store personnel to assist in their shopping experience.
    4. Apprehend suspects and recover merchandise that has been concealed.
    5. Made stops while the suspect is in the act.
    6. Reported all findings, documentation and issues to my manager.
    7. Protected the assets of the company by reporting employees not following policy, reporting embezzlement, apprehending suspects after they've surpassed the checkout counter, reported time fraud and maintain above average customer service and safety.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Certification In Asset Protection

Loss Prevention Agent Resume

Headline : Experienced Security Service professional seeking a position assisting customers, ensuring their satisfaction at all times. Well-organized and efficient worker who is honest, friendly and possesses outstanding communication skills. Quickly learns procedures and methods.

Skills : Specialize In Organized Retail Crime Investigation, Handcuffing, Floor, CCTV, And Mobile Surveillance. Report Writing, Internal Alert Investigation Reports, Customer Service, Training And Development Of New And Current Agents.

Description :

    1. Assist with internal investigations at the direction of Loss Prevention Manager, Loss Prevention Supervisor, District Loss Prevention Manager, and or Regional Loss Prevention Manager Recover assets and / or make safe apprehensions following company apprehension policies.
    2. Complete all necessary Loss Prevention documentation Identify and report organized crime rings to the Organized Retail Crime Manager.
    3. Work with store personnel to identify inventory shortage opportunities and recommend solutions.
    4. Audit compliance to physical security standards ( EAS, leather locks, doors, etc.
    5. Identify employee theft and assist with internal investigations at the direction of LPM, LPS, DLPM, and or RLPM.
    6. Recover assets and / or make safe apprehensions following company apprehension policies.
    7. Detect and apprehend several Organized Retail Crime activity, and made Loss Prevention Agent of the year two years in a row.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Junior
Education
Education
Criminal Justice

Loss Prevention Agent Resume

Objective : Motivated Employee who works efficiently under pressure and makes sound decisions. Exceptional team leader with an outstanding work ethic. Possessing exceptional financial analysis and organizational skills, as well as a strong desire to uphold ethical standards of conduct.

Skills : Microsoft Office.

Description :

    1. Securing equipment, securing building Monitoring CCTV Conducting investigations Safety operations.
    2. Monitored central alarm system for fire, intrusion, and duress alarms and responded when needed.
    3. Warned offenders about rule infractions and violations and verbally evicted violators from premises.
    4. Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
    5. Monitored and reported suspicious activates to local authorities.
    6. Wrote reports on property damage, theft, presence of unauthorized persons and unusual occurrences.
    7. Detected suspicious activities and watched for criminal acts and rule infractions.
    8. Monitored and authorized entrance and departure of vehicles, cargo trucks and visitors.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Applied Science

Sr. Loss Prevention Agent Resume

Summary : Dedicated Criminal Investigator and Professional who quickly rose up the Law Enforcement ranks to the investigations Unit due to a strong work ethic. Has extremely analytical mind and is able to uncover details that would otherwise be easily overlooked. Has 20 years of experience working in the Public Safety and Community Service career field. Has numerous Advanced Certifications in Law Enforcement, Public Safety and Customer Service.

Skills : Advanced Forensic Intrview, FBI Crisis Nogotiator, Microsoft Software.

Description :

    1. Received formal training through Lowes Loss Prevention corporate training program.
    2. Responsible for investigating all internal and external theft.
    3. Used proactive measures to prevent shrinkage.
    4. Worked as a team leader to promote a safe work environment and safe work environment habits.
    5. Responsible for responding to potentially dangerous altercations, therefor making quick effective decisions.
    6. Responsible for utilizing CCTV, and other physical security systems in combating internal and external theft.
    7. Responsible for safety reports and conducting inspections to maintain compliance with OSHA, DOT HAZMAT and corporate safety policy guidelines.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Certificate In Police

Loss Prevention Agent Resume

Headline : A security guard who remains on high alert at all times and maintains excellent coverage. A quick thinker with strong critical thinking capabilities. An ambitious student with excellent research, time management and problem solving skills.

Skills : Art Direction, MS Office, CCTV.

Description :

    1. Prevented crimes by immediately reporting all unusual, unauthorized and illegal activity on the premises.
    2. Investigated all security and safety violations.
    3. Detected suspicious activities and watched for criminal acts and rule infractions.
    4. Monitored and authorized entrance and departure of employees and visitors.
    5. Circulated among visitors, patrons and employees to preserve order and protect property.
    6. Monitored and reported suspicious activities to local authorities.
    7. Warned offenders about rule infractions and violations and verbally evicted violators from premises.
    8. Performed surveillance of suspects using binoculars, cameras and camcorders.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Management
Education
Education
Bachelor

Loss Prevention Agent Resume

Objective : Seeking employment opportunity with an organization which will allow me to grow personally and professionally, while allowing me to utilize my strengths in organization, education and computer technical skills.

Skills : Microsoft office, CPR training.

Description :

    1. Responsible for the detection and apprehension of any individuals who have committed shoplifting, vandalism, fraud, or altered E.A.S.
    2. Document and report company policy and procedure violations perpetrated both by associates and guests in a formal written report.
    3. Collects, processes and maintains any evidence in conjunction with the apprehension of individuals detained.
    4. Assist store management in giving new associate orientations, shoplifting prevention training classes and performing store procedural and safety audits.
    5. Assist store management in identifying safety concerns, including education and awareness.
    6. Assist store management in completing risk assessments, including action plans to minimize guest and/or associate accidents.
    7. Conduct surveillances of associates and conduct preliminary investigations of suspected internal theft or fraud as assigned by the District Manager or Manager of Investigation's.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
MBA