Patient Registration Representative Resume Samples

A Patient Registration Representative will handle the patient registration process and as well undertake the responsibility of executing a variety of administrative tasks. The job duties mentioned on the Patient Registration Representative Resume include – gathering accurately all information from the patient, entering the information into system database, handling admission and discharges of patient, verifying insurance expiry and claims, taking signature from the patient in all relevant insurance, admission and release forms; and keeping an accurate record of payments received.

The following skills and qualities will enable candidates to succeed in this career– the ability to multitask, outstanding customer service skills, knowledge of insurance claims and medical terms, knowledge of basic accounting and payment processing, and the ability to respond in emergency situations. A college degree is typically not needed for this employment, a certificate or training from a vocational college will help in obtaining this position.

Patient Registration Representative Resume example

Patient Registration Representative Resume

Summary : Highly qualified Patient Registration Representative with experience in the industry. Enjoy creative problem solving and getting exposure on multiple projects, and I would excel in the collaborative environment on which your company prides itself.

Skills : CRM, Customer Service, Data Entry, Microsoft Office, Medical Terminology, Medical Billing.

Description :

    1. Answered telephones and direct calls to appropriate staff.
    2. Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.
    3. Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
    4. Received and routed messages or documents, such as laboratory results, to appropriate staff.
    5. Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer.
    6. Transmitted correspondence or medical records by mail, e-mail, or fax.
    7. Maintained medical records, technical library, or correspondence files.
    8. Performed various clerical or administrative functions, such as ordering and maintaining an inventory of supplies.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Nursing Assistant


Admissions Patient Registration Representative Resume

Headline : Patient Registration Representative with 2 years of experience in performing bed control duties including reviewing unit census in coordination with Environmental Services Supervisor and House Supervisor to determine patient placement includes "Do Not Announce" patients, monitoring assigned bed tab to place rooms within the designated time frame, and maintaining bed control log with assignment and placement issues.

Skills : Medical Coding, billing,terminology, anatomy, strong knowledge in ICD-10-CM,CPT, and HCPCS-II.

Description :

    1. Coordinated with patients to cancel and reschedule all appointments.
    2. Maintained all medical records for patients as per required guidelines.
    3. Answered insurance, prescription and billing questions.
    4. Maintained neat and clean lobby at all times.
    5. Evaluated physician notes and instruction for patients.
    6. Evaluated forms and ensured compliance to all required guidelines.
    7. Ensured accuracy of all patient information and highlighted any special conditions.
    8. Scheduled special procedures as needed for outpatient or inpatient facilities.
Years of Experience
Experience
5-7 Years
Experience Level
Level
Executive
Education
Education
Medical Billing And Coding


Patient Registration Representative Resume

Summary : As a Patient Registration Representative, responsible for Answering internal and external calls; takes requests for patient information, disperses the information with accountability to all regulatory entities and according to policies and procedures, and schedules outpatient appointments and tests accordingly.

Skills : Customer Service, Patient Scheduling.

Description :

    1. Scheduled patients both new and established in a timely, professional fashion.
    2. Verified insurance benefits for patients for procedures and surgeries to ensure payment.
    3. Worked intimately with both the Athena and Urochart EMR systems.
    4. Ability to handle a multiline phone system and heavy patient load in an organized fashion.
    5. Obtained referrals & authorizations from both medical offices and insurance companies.
    6. Followed up and follow through on patient missed appointments, medical clearance and testing necessary for complete medical care.
    7. Collected and reported data on topics such as patient encounters and inter-institutional problems, making recommendations for change when appropriate.
    8. Entered payments in the computer, close cash drawers, count currency payments at the end of each shift and creates deposit for GARDA drop.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
AAS

Patient Registration Representative I Resume

Summary : Patient Registration Representative I with 6 years of experience in Assisting with special projects and serves as a lead for committees within the department focused on process improvement and accountability. Experience in Problem solving and troubleshooting system errors and reports issues and/or routes to System Administrators.

Skills : Microsoft Office, Computer Literate, Sharepoint, Epic, Computer Skills, Quality Assurance.

Description :

    1. Greeted and established positive first impressions with patients, and departments, establishing a role as patient advocate, in accordance with patient's first service standards.
    2. Collected and entered patient demographic information to ensure accuracy, which is essential to obtaining financial security for the healthcare facility.
    3. Educated patients regarding insurance and billing information.
    4. Obtained, interpreted, and documented all pertinent financial and insurance information regarding eligibility, verification, co-payments and co-insurance.
    5. Actively maintained up-to-date knowledge of applicable state and federal laws and regulations.
    6. Prepared for HIPPA and JCAHO reviews, ensuring required brochures and pamphlets are available for patients.
    7. Assigned staff to meet patient care needs and address productivity standards, while adjusting for census, and sick call.
    8. Employed performance evaluated with weekly reports.
Years of Experience
Experience
10+ Years
Experience Level
Level
Senior
Education
Education
Health Care Administration

Patient Registration Representative II Resume

Summary : To secure a Patient Registration Representative position as a valued member of your organization that will fully utilize my excellent customer service skills, achievements, and attention to detail. To benefit and enrich my knowledge in the customer service industry, develop my skills, gain more experience, and grow within your organization. Job Title with a background in billing and collections records management, and maintenance, and appointment setting.

Skills : Medical Records, Multitasking, Patient Care.

Description :

    1. Maintained office records for nurse's appointments.
    2. Inventory supplied and order supplied accordingly while following policy and budget guidelines.
    3. Flexibled and versatiled to handle daily duties as well any crisis situation.
    4. Ability to meet deadlines and work well as part of a team.
    5. Handled various duties as assigned by upper management.
    6. Oversaw inventory and office supply purchases Answered and quickly redirected up to Number calls per Time period Coordinated domestic and international travel arrangements, including booking airfare, hotel and transportation.
    7. Planned and coordinated logistics and materials for board meetings, committee meetings and staff events.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Consultant
Education
Education
Business Management

Patient Registration Representative Resume

Summary : Enthusiastic and positive Patient Registration Representative with a comprehensive background in customer service support and administrative responsibilities. I am currently seeking a career in a professional Healthcare facility that will allow me to utilize my office skills.

Skills : Data Entry, Medical Billing, Medical Terminology, Medical Records, Patient Scheduling, Customer Service, Scanning, Type 55 WPM.

Description :

    1. Greeted patients and pre-register/register patients promptly, professionally, and effectively in accordance with departmental policies and procedures.
    2. Requested photo identification and copies of insurance card(s).
    3. Collected and verified all comprehensive personal, financial and medical information in an effective and courteous manner for the registration process.
    4. Worked with internal and external customers to effectively and accurately enter patients into the hospital system, in accordance with departmental policies and procedures.
    5. Communicated to the patient the patient's financial responsibilities, request co-pays or deductible when applicable and provide receipt to patient.
    6. Explained forms and secured all patient signatures for required documents.
    7. Provided assistance to the patient/family in getting to clinical area.
Years of Experience
Experience
10+ Years
Experience Level
Level
Consultant
Education
Education
Medical Office Assistant

Sr. Patient Registration Representative Resume

Summary : An organized and hard working person that would like to play a major role in providing excellent customer care. I am searching to be part of an organization that provides challenges, encourages advancements, with the opportunity to utilize the substantial experiences that I have obtained.

Skills : Medical Terminology, Ability to work well under stress, work well with others, Ability to multitask and work in a fast-paced environment; Insurance billing; Team building.

Description :

    1. Greeted and assisted visitors and patients.
    2. Obtained initial patient information, including demographic and insurance information.
    3. Reviewed, verified, and maintained patient data.
    4. Registered and discharged patients as they sign into clinic.
    5. Entered and ordered lab orders for desired patients.
    6. Investigated and resolved issues with accounts.
    7. Responsible for collecting all finances at the end of the day from all team members, enter summed amount into logbook, and turn all monies over to the cashier's office.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Senior
Education
Education
Associates

Jr. Patient Registration Representative Resume

Objective : Highly motivated, experienced, and passionate candidate seeks to further a career in a Patient Registration Representative II position that can utilize my technical skills and management knowledge to benefit mutual growth and success.

Skills : Epic, Health Connect, Microsoft Office, Medical Records.

Description :

    1. Answered telephones and direct calls to appropriate staff.
    2. Greeted visitors, ascertain purpose of visit, and direct them to appropriate staff.
    3. Operated office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, invoices, financial statements, letters, case histories, or medical records.
    4. Received and routed messages or documents, such as laboratory results, to appropriate staff.
    5. Compiled and recorded medical charts, reports, or correspondence, using typewriter or personal computer.
    6. Transmitted correspondence or medical records by mail, e-mail, or fax.
    7. Maintained medical records, technical library, or correspondence files.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Diploma

Patient Registration Representative Resume

Summary : Patient Registration Representative positions in admissions, billing, records, or other medical office positions I have qualifications to fill. Abilities I am looking to obtain gainful employment in the medical office field utilizing my recent work experiences and training in the medical office field. I would be an asset to your organization by utilizing my wide array of transferable medical billing, medical office, and customer service skills.

Skills : MS Office, Patient Registration, Investigation.

Description :

    1. Coordinated communication between patients, family members, medical staff, administrative staff, or regulatory agencies.
    2. Interviewed patients or their representatives to identify problems relating to care.
    3. Maintained knowledge of community services and resources available to patients.
    4. Referred patients to appropriate health care services or resources.
    5. Investigated and directed patient inquiries or complaints to appropriate medical staff members and follow up to ensure satisfactory resolution.
    6. Explained policies, procedures, or services to patients using medical or administrative knowledge.
    7. Provided consultation or training to volunteers or staff on topics such as guest relations, patients' rights, and medical issues.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
Human Services

Patient Registration Representative Head Resume

Objective : Self-directed and resourceful Patient Registration Representative with 5+ years of experience in providing clerical operations to ensuring patients' authorizations for office visits and procedures have been obtained for several specialty care offices.

Skills : Management, Multitasking, Problem-solving.

Description :

    1. Checked in patients for specialty appointments.
    2. Endured patient data is accurate in all information systems.
    3. Obtained and verified appropriate insurance information and patient demographics including copies of insurance and identification card.
    4. Collected and appropriately documented all payments in Centricity Business.
    5. Maintained a good working relationship with a financial counselor and direct patients for financial services when necessary.
    6. Requested referral authorization and pre-certification for patients' office visits or procedure.
    7. Utilized appointment manager and Centricity Business pending/arrived report to accurately reconcile daily patient visits and collections.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Junior
Education
Education
Medical Assistance

Patient Registration Representative/Assistant Resume

Summary : A highly detail-oriented, self-directed employee who has an unwavering commitment to patients with the ability to build productive relationships, resolve complex issues, and win customer loyalty. Posses a great amount of focus and discipline to work completely unsupervised. Exceptional multitasking skills in transitioning between large and small tasks, working individually and with a team. Demonstrates the ability to communicate highly confidential and sensitive information to customers in a clear and sensitive manner.

Skills : Customer Service, Administrative work, Email, Internet Explorer, Faxing, Copy Machine, Microsoft, Computer Skills, Filing, Inventory Management, Kronos, Management, Training.

Description :

    1. Greeted and registered patients for various medical care in a highly active 7 day a week clinic and Verifies the patient demographic and insurance information in compliance with the National Registration Standards and regional policies.
    2. Verified Insurance Eligibility and Benefits for all payers using a state approved system to check for eligibility and benefit information.
    3. Verified patient identification such as patient name, spouse names, social security number, date of birth and address to secure patient confidentiality.
    4. Scheduled and/or cancel appointments based on members needs and regional policies and procedures.
    5. Created private messages from members to their primary or specialty care providers.
    6. Transferred calls between multiple different departments.
    7. Explained and requested patients to sign regulatory forms such as consent and release forms as required.
Years of Experience
Experience
7-10 Years
Experience Level
Level
Management
Education
Education
High School Diploma

Patient Registration Representative Resume

Objective : Patient Registration Representative professional with over 10 years of broad administrative and customer service experience in healthcare. Experience in scheduling, multi-tasking, working under pressure, delivering high quality and quantities of work, and process improvement. Demonstrated strengths in office organization, patient-centered service, professionalism, and confidentiality.

Skills : Microsoft Office and Excel, SMS, Front office customer service, Multitasking.

Description :

    1. Answered phones and greeted patients, family and visitors.
    2. Scheduled and coordinated patient appointments.
    3. Coordinated and organized providers' schedules.
    4. Registered patients; processed confidential information.
    5. Ensured appropriate referral, prior authorization and/or precertification for services.
    6. Updated and maintained accurate patient information and records.
    7. Completed billing and coding in a timely and accurate fashion.
Years of Experience
Experience
2-5 Years
Experience Level
Level
Executive
Education
Education
Accounting