Maintenance Administrator Resume
Summary : Performance driven individual with solid communication and problem solving skills. Adept at achieving objectives, coaching for success, and providing stellar customer service. Adaptable to consistent change.
Skills : Flame AA, Coulomat, Fluorimeter,.
Description :
- Utilized principles, concepts, laws, and regulations of human resource management providing oversight and advisory services for Workload and Workforce program initiatives.
- Identified size of the workforce needed to meet organizational goals and best practice benchmarks required determining the most effective work levels and workloads for efficient workforce planning/restructuring.
- Conducted needs assessments required to create approximately 150 schedules for 800 technicians and clerks during predetermined timelines.
- Researched historical work request records to generate Human Capital Plan in 8-week intervals.
- Applied analytical/evaluative methods and statistical techniques to improve the efficiency/effectiveness of manpower.
- Forecasted/estimated staffing levels, project milestones, competencies required, and deadlines.
- Collaborated closely with top-level officials to accomplish current and future workload requirements.
Experience
10+ Years
Level
Senior
Education
Paralegal Studies
Sr. Maintenance Administrator Resume
Summary : Accept new changes and opportunities for betterment of the company. Excel in following company protocol, policies and procedures. Seeking advancement and a career Always open and accept new challenges.
Skills : Phone Etiquette, Excellent Communication, Allscripts, Athena.
Description :
- Worked in call centers with the responsibilities of training new employees on new product information.
- Scheduled workforce meetings.
- Tested and prescreened new employees.
- Ran service orders for new customers.
- Provided administrative duties and sales support to general managers.
- Prepared service invoices to record labor, material sales and detailed work performed descriptions.
- Dispatched maintenance personnel to process service requests and ensures resolution of maintenance issues.
Experience
10+ Years
Level
Senior
Education
Human Resources
Jr. Maintenance Administrator Resume
Summary : Over 15 years of highly successful Maintenance Administrator extensive experience working in a demanding environment as a Telecommunications.
Skills : Inventory Management, Trainer, Supervisor, Team Player, Self Starter.
Description :
- Received 70+ inbound business/residential customer calls per day.
- Provided screening/testing to isolate customer trouble & input repair tickets.
- Exceeded customer's expectations by delivering legendary customer service on every customer contact in quality and efficiency.
- Managed a team of 15 non-management employees.
- Inspected the quality & accuracy of the agent's customer contact skills by customer calls & side by side observations.
- Reviewed daily reports to identify areas of achievement/improvement.
- Worked independently and within a team on special and nonrecurring and ongoing projects.
Experience
10+ Years
Level
Senior
Education
General Studies
Maintenance Administrator III Resume
Summary : Over 10 years experience in Maintenance Administrator and Customer Service. A career either working as an Administrative Assistant or Dispatcher would suit perfectly.
Skills : Maintenance Tech, Maintenance Admin, Technician.
Description :
- Created daily routes for 30 to 150 technicians by assigning repair tickets and installation orders.
- Checked for new tickets and orders for routing to a qualified technician.
- Entered new and monitored existing tickets and orders through company dispatch software.
- Made daily confirmation calls to all technicians after they started routes to verify attendance.
- Handled multiple technician calls requesting assistance to close out orders, test phone lines, find existing wire pairs locations or contact other departments.
- Escalated assignments to technicians to complete maintenance or repairs when any underground telephone cables were inoperable due to weather, accidentally damaged or cut.
- Determined the reason for a jeopardy status by the technician, resolved issues and confirmed completion.
Experience
7-10 Years
Level
Management
Education
N/A In Business
Maintenance Administrator II Resume
Summary : To obtain a Maintenance Administrator position of responsibility that will allow to utilize Accounting, Deputy Clerk, Credit/Collections, Purchasing, Secretarial, Word Processing, Customer Service.
Skills : Inbound Calls, Out Bound Calls, Computer, 10 Key, Word, Excel, Manager, Administrator, Typing, Payroll.
Description :
- Dispatched Technicians on repair and installation jobs.
- Monitored and balanced the workload for the day.
- Closed out and reassigned technician jobs throughout the day.
- Assisted the manager with controlling the work for the areas assigned.
- Made sure all work was dispatched out and repaired.
- Answered customer calls regarding the status of new service orders.
- Maintained shop budgets of up to $200,000 and monthly inventory counts.
Experience
7-10 Years
Level
Management
Education
AAS
Maintenance Administrator I Resume
Objective : Over 20+ years of administrative and management experience in highly regulated industry. Extensive experience in quality assurance and compliance, and utilization of cost effective and time management measurements and procedures to maximize efficiency of organization.
Skills : Computers, Telephones Repairs, Copy Machines, Communication.
Description :
- Responsible for continuous monitoring of the maintenance status of aircraft by close communication with flight crews and the Charter Sales team.
- Ensured proper use and interpretation of company General Maintenance Manual and other related company procedures.
- Verified proper documentation of the work performed on aircraft prior to approval for return to service.
- Reviewed, audited and updated aircraft logbooks and Maintenance Release paperwork on a daily basis.
- Controlled and tracked all deferred maintenance items and ensured proper Minimum Equipment List usage.
- Coordinated on-call maintenance when aircraft were away from the base.
- Ensured required aircraft parts for grounded aircraft were obtained and shipped in a timely manner.
Experience
2-5 Years
Level
Junior
Education
General Studies
Maintenance Administrator/Supervisor Resume
Headline : Build a successful and challenging new career using leadership experience to establish a rewarding livelihood in a highly competitive industry at the same time allowing room for advancement.
Skills : Switching Equipment Technician, Maintenance Administrator.
Description :
- Resolved customer's telephone troubles on line in an inbound call center.
- Programmed services, tested lines or routed troubles to the Network Test Center.
- Escalated calls on the supervisor line from dissatisfied customers.
- Responsible for handling and working with Executive Offices on all Presidential Complaints in the Potomac Region from customers threatening legal action against the company.
- Recommended settlement on bills/services to avoid lawsuits.
- Worked with technicians and dispatch office.
- Adhered to SOP's, policies and procedures.
Experience
5-7 Years
Level
Executive
Education
Public Administration
Maintenance Administrator/Executive Resume
Objective : As a Maintenance Administrator in the field of Commerce and Economics, seeking a good challenging career that encourage continuous learning and creativity, providing exposure to innovative ideas that stimulate professional, personal and organization growth.
Skills : Typing 45 Wpm, 10 Key By Touch, Microsoft Office Suite, AS400, Infopro - Data Entry.
Description :
- Performed clerical duties such as filing, managing paper flow and operating a variety of general office equipment.
- Established, developed, maintained and updated filing systems (paper and/or electronic) for all maintenance related documentation.
- Established and maintained a working relationship with all internal and external personnel to ensure a high level of satisfaction in the department.
- Assisted field technicians, contractors, and inter-company offices with repair information and services.
- Demonstrated professional demeanor at all times evaluated requests for repairs and maintenance to assign personnel and communicates emergency work orders.
- Managed change throughout the organization with collaboration, training, and documentation.
- Received and maintained work order requests.
Experience
2-5 Years
Level
Junior
Education
Certificate
Maintenance Administrator Resume
Headline : Dedicated and focused energetic Maintenance Administrator who excels at prioritizing and completing multiple tasks in a timely manner. Seeking a role of increased responsibilities.
Skills : Medical Terminology, Microsoft Office, Typing.
Description :
- Resolved customer's telephone troubles on line in an inbound call center.
- Programmed services, tested lines or routed troubles to the Network Test Center.
- Escalated calls on the supervisor line from dissatisfied customers.
- Trained new associates.
- Recommended settlement on bills/services to avoid lawsuits.
- Served as Customer Service Leader for my team.
- Worked with technicians and dispatch office.
- Adhered to SOP's, policies and procedures.
Experience
5-7 Years
Level
Executive
Education
Public Administration
Maintenance Administrator/Technician Resume
Objective : Looking for a Maintenance Administrator position within a secure company that will utilize past customer service experience and offer the potential to develop teaching and leadership skills.
Skills : Computer Operations, Quicken, Office Administration, Typing, Customer Service Representative.
Description :
- Performed tests using testing mechanisms and interpret test results to determine the status and accuracy of service.
- Coordinated the installation and maintenance of SBC provided services in order to deliver accurate and on-time service to customers.
- Processed customer service order requests and/or trouble reports.
- Performed preventative maintenance testing and analysis.
- Updated databases and corrected errors.
- Assisted technicians with troubleshooting as required.
- Maintained logs and reviews report to analyze the quality of customer service provided.
- Performed queries and service order commands in companies database.
Experience
2-5 Years
Level
Junior
Education
Certificate
